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MD, MPH, FACS
I have been a patient of Dr. Chow's since November 2014 when I first went to him for an eye infection. I have found that Dr. Chow is not just an experienced physician in his field, but also a compassionate doctor who cares about and listens to the patients, and gives them amber time to describe the symptoms. Dr. Chow always greets me with a smile and ends his statement with a “thank you" which lets me feel respected and put me at ease. I now go to Dr. Chow for my annual comprehensive eye checkup in addition to any eye-related illness, and will recommend Dr. Chow with an enthusiastic two thumbs up. I would also like to note that the staff at Dr. Chow's practice are very courteous and professional as well. Overall, all my experience at Dr. Chow's practice has been pleasant.
The optometrist was very professional, personable and easy to talk to about any optical concerns. In contrast, I felt the support staff was a bit aloof, brisk and kind of pushy about picking eyeglasses.
Dr. Mier-Trotter was fine, but the office itself is typically crowded and uncomfortable (not what I expected for some reason) and it took me a month to get an itemized receipt even after requesting it 1) in person at my first appointment (they said to remind them when i pick up my glasses), 2) in person when I picked up my glasses (and contacts (they said they were about to leave but they would send in the morning. just call to remind), 3) by phone when i called to give them my address the next morning, 4) by phone again when i called them because it had been over a week and half and nothing in the mail (they said oh we didn't send it. they asked for my email and i gave it to them) 5) by phone AGAIN a couple days later because they still hadn't sent it (they finally did email it, over 24 hours after this call). i get being busy and all but really? overall summary - great doctors (dr. mier-trotter herself was good as well as the doctor i saw before she came in, whose name escapes me but i do know he is the one who also practiced in Vegas for a bit), not fantastic staff (one of the female receptionists is fairly good though, wish i could remember her name).
Yun Ja Park,
She was very friendly, she explained every step she was about to do. As a new patient & someone young who is starting to experience to manage all the health check ups I need to do, all by myself, I was slightly nervous, but I was greeted very respectfully & I felt welcomed.
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