What patients are saying
Overall rating
4.68
Average wait time
4.57
Bedside manner
4.71
“Puala is incredible at making you feel safe and open to both hearing, and asking yourself tough questions. She helps you understand and bring you back to your values time and time again. ”
JNLess than 3 months ago
“Paula is super awesome! She's given me great advice and is really well spoken! She's also very funny and open to any kind of conversation.”
ETMore than 1 year ago
About Paula Montero
Focus areas
Anger Management
Mental Health Problem
Anxiety
Depression
Clientele seen
Adults (25-64)
Couples
Seniors (65+)
Individuals
Treatment approaches
Acceptance and Commitment (ACT)
Culturally Sensitive
Attachment-based
Existential
Cognitive Behavioral (CBT)
Humanistic
Identity
Gender
FemaleSexuality
StraightEthnicity
Hispanic or Latinx
Languages spoken
English, Spanish
Getting to know Paula Montero
Please note: Citron Hennessey Therapy offers both in-network and out-of-network clinicians, depending on availability.
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We are here to help.
Citron Hennessey Therapy offers the very highest quality, evidence-based therapy to meet your needs. Upgrade the way you think to better navigate the changing world and run more effectively in your work and relationships.
In helping to understand the injustices in our society, Paula is dedicated to being a part of social change. A bilingual, Spanish-speaking, cisgender clinician, her integrative therapeutic approach is based on a holistic, strength-based approach including person-centered, CBT and REBT modalities, allowing the client to feel supported and safe. Paula has worked with individuals who suffer with anxiety, depression, trauma-related symptoms, and personality disorders, utilizing therapeutic techniques that include therapeutic creative arts, meditative practice, and ecotherapy. She also enjoys couples work.
Paula acquired a B.S. in Early Childhood Education in the Republic of Colombia and was the leader of a research group dedicated to understanding how environmental issues affect the developing mind. Shortly after, Paula earned a Master of Arts in Family and Child Studies at Montclair State University, while also conducting research on female experiences with internet infidelity. She later earned a second Masters in Mental Health Counseling at New York University. Her research and training provided experience in working with women affected by relational traumatic circumstances.
At Citron Hennessey Therapy, Paula seeks to create a space in which her clients feel validated and empowered to explore themselves and their identities without judgement.
What should a new client know about working with you?
You may not be seen by Paula Montero, LMHC but by a member on her healthcare team.
Is this doctor in your insurance network?
Enter your insurance carrier and plan
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In-network insurances
Aetna
Cigna
UnitedHealthcare
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Out-of-pocket fees and assistance
Ongoing session: $225-300 for 50 minutes
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
More information on payments and coverage
PLEASE NOTE: We accept both in and out-of-network insurance. All insurances above are plans we participate with, either at an in-network or out-of-network level. We can check your benefits, file all your claims and payment can be sent directly to the practice. All you need to do is provide your insurance info and we'll take care of the rest!
Education and background
Practice names
Education and training
- New York University, Master's in Mental Health Counseling
- Montclair State University (Master's)
NPI number
1588254221
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.68
Wait time
4.57
Bedside manner
4.71
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
19 reviews
Most relevant
By far the best therapist I have ever had. Paula has literally helped me change my life for the better. So grateful to her.
More than 1 year agoAM
They did not call or give me video log in. Could not even call office. Waste of time.
April 23, 2025Amber R.Verified patientVideo visit
If you're looking for a therapist look no further! I've seen others but Paula is by far the best.
More than 1 year agoAS
I've been seeing Paula for over a year, and she is still one of my favorite parts of the week.
More than 1 year agoAB
Easy, warm, friendly + non-judgemental. Best therapist I've ever had period.
More than 1 year agoAK
Good experience, definitely will go back and would recommend to others.
February 18, 2023Connor M.Verified patientVideo visit
Puala is incredible at making you feel safe and open to both hearing, and asking yourself tough questions. She helps you understand and bring you back to your values time and time again.
Less than 3 months agoJN
Paula is super awesome! She's given me great advice and is really well spoken! She's also very funny and open to any kind of conversation.
More than 1 year agoET
Paula is my first therapist, but the progress we have made together is a testament to her ability in this role. Her empathy and directions have given me light at the end of the tunnel. Highly recommend her to anyone looking for help.
More than 1 year agoCL
Paula was great! From the first session she helped me understand the process and the method. She was very easy to talk to and very knowledgeable. She helped me understand that a lot of my struggles were "symptoms" and that our goal was to address the cause and manage those symptoms.
She is definitely very experienced with trauma and her bedside manner is second to none. Her approach to the sessions are very conversational in nature which allowed me to be truthful and honest during our sessions together.
More than 1 year agoGS
Paula made me feel very comfortable + understood in our first meeting. Look forward to continue working together. Highly recommend!
More than 1 year agoAR
Paula is fantastic - kind, thoughtful, and supportive. Her impact has been life changing over the 3+ years I've worked with her.
More than 1 year agoMP
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July 22, 2023Kait C.Verified patient
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
How soon can I make an appointment with Paula Montero?
Generally, Paula Montero has appointments available on Zocdoc within 1 week. You can see Paula Montero's earliest availability on Zocdoc and make an appointment online.
Is Paula Montero accepting new patients?
Paula Montero generally accepts new patients on Zocdoc. You can see Paula Montero's earliest availability on Zocdoc and schedule an appointment online.
Does Paula Montero accept my insurance?
Choose your insurance plan to verify if Paula Montero is in-network.
Can I make an appointment with Paula Montero online?
Yes, you can make an appointment online with Paula Montero using Zocdoc. It’s simple, secure, and free.
What practice does Paula Montero work with?
Paula Montero works with Citron Hennessey Therapy.
What are common reasons for patients to see Paula Montero?
Paula Montero frequently sees patients for Depression, Psychotherapy, Psychotherapy Intake / Initial Visit, Sleep Problems, and Therapy. You can see other visit reasons for Paula Montero on their profile.
What languages does Paula Montero speak?
Paula Montero speaks English and Spanish.
How do patients rate Paula Montero in reviews?
19 patients have reviewed Paula Montero. The overall rating for this doctor is 4.68/5. They have a 4.71/5 rating for bedside manner and a 4.57/5 rating for wait time. You can read individual reviews and ratings on their profile.