What patients are saying
Overall rating
4.57
Average wait time
4.59
Bedside manner
4.45
“I met online with Dr. Matthews only 1.5 days after making my first appointment. There was a mountain of paperwork to do for Zocdoc, I believe.
I did take considerable time to write up my story the evening before our AM conversation, however, Dr. Matthews - apparently - had not seen that write up prior to our first meeting, so some old ground had to be re-covered.
I did ask Dr. Matthews to make sure to read it before my second appointment with him. ”
Brian S.September 8, 2026Video visit
“I only had one session with Bob but it was a great session! I will check back later with more feedback”
KTMore than 1 year ago
About Robert Matthews
Clientele seen
Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Children (<13)
Adults (25-64)
Individuals
Treatment approaches
Cognitive Behavioral (CBT)
Person-Centered
Identity
Gender
MaleSexuality
StraightFaith
ChristianEthnicity
White
Languages spoken
English
Getting to know Robert Matthews
I do not prescribe medication, and I am not in-network with Medicaid.
I've been a therapist for over 20 years, and in that time I've learned that the first session isn't about diagnosing you — it's about seeing if we're a good fit. I work with adults, teens, and families dealing with anxiety, depression, relationship and family conflict, substance use, and gambling issues, and I bring a practical, collaborative approach: we'll talk about what's actually going on in your life, not just symptoms on a checklist.
My style blends CBT and motivational interviewing with a person-centered foundation — I'll challenge you when it's useful, but the pace is yours. With couples and families, I draw on structural and strategic family systems work to help people actually change how they interact, not just talk about it.
I have particular depth in substance use treatment, including medication-assisted treatment support, and I'm currently completing certification in gambling disorder treatment. I hold a Master's in Counseling from Temple University.
Outside the office, I'm based in Northeast Philadelphia, and I practice what I preach about consistency — daily running and weight training keep me grounded, which I think makes me a better, calmer presence in the room.
What should a new client know about working with you?
Come as you are — you don't need to have it figured out before you walk in. My job in the first session is mostly to listen and understand your situation, not to jump straight into a treatment plan. I'm direct when it's helpful, but I move at your pace. If you're coming in as a couple or family, expect me to focus on patterns you're stuck in, not just who's "right."
What is your typical process for working with clients?
Our first session is really just a conversation — I want to hear what's going on and what you're hoping changes. No forms to fill out in your head beforehand.
From there, we usually meet weekly. I'll get to know the patterns behind what's bringing you in, and I'll often suggest something small to try between sessions — not homework, just a way to test what actually helps.
As things get clearer, we shift from talking about the problem to actively working on it — new skills, new conversations, real changes in how you're handling things day to day. If you're coming in with a partner or family, that means changing how you interact with each other, right there in the room.
I check in regularly on how it's going. If something's not clicking, tell me — I'd rather adjust than have you drift away quietly.
And when you've gotten what you came for, we talk about winding down. Therapy should have an endpoint, not run forever.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Medicare
UnitedHealthcare
Out-of-pocket fees and assistance
Initial session: $160 for 50 minutes
Ongoing session: $160 for 50 minutes
- Sliding scale: Offers lower out-of-pocket fees on an individual basis, typically based on your ability to pay
- Files your insurance claim: You pay the session fee upfront and the provider files the claim for you, so you can get reimbursed directly without worrying about the paperwork
- Charges post-reimbursement amount: This provider will only charge you for the amount you pay after you get reimbursed from your insurance plan, so you don’t need to pay the session fee upfront
Education and background
Practice names
Education and training
- Temple University, Master's in Counseling
NPI number
1407676703
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.57
Wait time
4.59
Bedside manner
4.45
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
22 reviews
Most relevant
I only had one session with Bob but it was a great session! I will check back later with more feedback
More than 1 year agoKT
Bob was really helpful with my stress and anxiety, I fully recommend him for therapy
More than 1 year agoSS
Bob really helped with my anxiety and I cant wait to meet with him again!
More than 1 year agoAU
Excellent session. Will be using the provider again.
November 24, 2025Kelsey C.Verified patientVideo visit
Bob was really good at helping me with my addiction!
More than 1 year agoRR
I met online with Dr. Matthews only 1.5 days after making my first appointment. There was a mountain of paperwork to do for Zocdoc, I believe.
I did take considerable time to write up my story the evening before our AM conversation, however, Dr. Matthews - apparently - had not seen that write up prior to our first meeting, so some old ground had to be re-covered.
I did ask Dr. Matthews to make sure to read it before my second appointment with him.
September 8, 2026Brian S.Verified patientVideo visit
I booked an appointment for September 7th. On September 4th, I received a voicemail from the office stating that Bob would be unavailable that day and that the caller would be emailing me other options. I never received that email. Then the owner of the practice called me on the 6th trying to confirm the appointment, stating zocdoc wasn’t showing properly. We ended up getting it figured out, and had the first appointment. The first appointment went well, and Bob said he would follow up with me during the week to check in before our next appointment. That never happened, so I did not attend the second appointment. Bob felt it was appropriate to send me a snarky text later that day about how “I would have appreciated the common courtesy of a communication if you could not make the session. I have a schedule and a life too.” Bob, what I would have appreciated was you holding yourself to the same standard of communication you want to hold your patients to.
September 14, 2025Initials hiddenVideo visit
I chose a doc ,and in profile said he was in network. Insurance was excepted ,everything was approved on your site ,fill out forms ,my Info etc . On the day of appointment you tell me the doc is not in network. Not professional. Then I get a text from a supposed doc saying he is in network would I like to see him.
May 28, 2025james O.Verified patientVideo visit
What stood out most was their ability to provide practical tools and techniques that I could apply in my daily life. Over time, I’ve noticed significant improvements in my mental well-being, my relationships, and my ability to manage stress and emotions.
I highly recommend Bob to anyone seeking therapy. Their dedication and expertise have truly made a difference in my life.
More than 1 year agoJD
April 22, 2026Jason A.Verified patientVideo visit
March 29, 2026Initials hiddenVideo visit
Less than 1 year agoInitials hiddenVideo visit
November 28, 2025Shantell G.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
Less than 1 year agoInitials hiddenVideo visit
May 17, 2025Lucas N.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
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How soon can I make an appointment with Robert Matthews?
Generally, Robert Matthews has appointments available on Zocdoc within 1 week. You can see Robert Matthews's earliest availability on Zocdoc and make an appointment online.
Is Robert Matthews accepting new patients?
Robert Matthews generally accepts new patients on Zocdoc. You can see Robert Matthews's earliest availability on Zocdoc and schedule an appointment online.
Does Robert Matthews accept my insurance?
Choose your insurance plan to verify if Robert Matthews is in-network.
Can I make an appointment with Robert Matthews online?
Yes, you can make an appointment online with Robert Matthews using Zocdoc. It’s simple, secure, and free.
What practice does Robert Matthews work with?
Robert Matthews works with Locascio Wellness.
What are common reasons for patients to see Robert Matthews?
Robert Matthews frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Robert Matthews on their profile.
What languages does Robert Matthews speak?
Robert Matthews speaks English.
How do patients rate Robert Matthews in reviews?
23 patients have reviewed Robert Matthews. The overall rating for this doctor is 4.57/5. They have a 4.45/5 rating for bedside manner and a 4.59/5 rating for wait time. You can read individual reviews and ratings on their profile.