What patients are saying
Overall rating
4.03
Average wait time
4.72
Bedside manner
4.14
“Ursula was very nice to speak to and although i was feeling a little anxious since it was my first time, i felt safe to be open and honest about my problems. She was very honest and optimistic and i truly appreciate her time to speak to me!”
Andy C.January 28, 2026Video visit
“I was nervous at first because it was my first session, but Dr. Ursula made the process simple and comfortable. She listens, is very understanding, and never judges. After almost two months of working together, I’m proud of the progress I’ve made. She provides helpful assignments and guidance, and I plan to continue my sessions because she has genuinely helped me improve.”
laura T.November 18, 2025Video visit
About Ursula Saunders
Focus areas
Anxiety
Mood Swings
Stress Management
Cognitive Behavioral Therapy (CBT)
Psychotherapy
Therapy
Depression
Psychotherapy Intake / Initial Visit
Clientele seen
Young adults (18-24)
Adults (25-64)
Individuals
Treatment approaches
Coaching
Psychodynamic
Cognitive Behavioral (CBT)
Solution Focused Brief (SFBT)
Mindfulness-Based (MBCT)
Identity
Gender
FemaleLanguages spoken
English
Getting to know Ursula Saunders
Disclaimer: Providers at Canino Psychotherapy focus on therapy services and do not prescribe medication, as they are not psychiatrists.
I am compassionate yet direct in my approach, remaining goal-oriented while addressing underlying sources of relationship and psychological discord. My practices encourage self-examination, personal responsibility, and open dialogue. Clients learn to identify toxic patterns and ideologies while developing the behavioral and emotional skills to build a more fulfilling future. In therapy, I recognize the family unit includes multiple individuals from different generations and life-cycle stages, each with their own unique personalities and needs. I assist families in transition and adapting to changes as well as couples navigating 21st-century love. By focusing on clients' strengths, I motivate them to harness their interpersonal skills and resilience to design the relationships they desire. I am partial to narrative, CBT, and EFT therapies but often combine methods to create a unique and personalized experience for each client. I hold a Master's degree in Marriage and Family Therapy from Mercy University and a Bachelor's degree from Wheaton College.
What should a new client know about working with you?
Ursula believes everyone can benefit from therapy. She welcomes couples and families to collaboratively engage in facilitating healing and growth, achieving relationship goals, and resolving seemingly mundane conflicts.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
UnitedHealthcare
UnitedHealthcare Oxford
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Out-of-pocket fees and assistance
Initial session: $120 for 55 minutes
Ongoing session: $120 for 55 minutes
- Sliding scale: Offers lower out-of-pocket fees on an individual basis, typically based on your ability to pay
Office locations
Ursula Saunders, MS also offers online video visits for patients
1 of 2
Education and background
Practice names
Education and training
- Mercy University, Master's in Marriage and Family Therapy
- Wheaton College (Bachelor's)
NPI number
1609643378
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.03
Wait time
4.72
Bedside manner
4.14
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
172 reviews
Most relevant
Ursula helped me deal with issues I had with my college roommate and helped me come to a solution that was best for me.
More than 1 year agoMM
Highly professional and compassionate therapist who provides excellent guidance and support.
October 27, 2025Tamara A.Verified patientVideo visit
Super chill, great listener, good insight and suggestions on how to deal with certain issues. Will continue to see her.
November 11, 2024Viviana R.Verified patientVideo visit
I was looking for a CBT therapist who would be very proactive in therapy to push me forward. Unsula rit the bill perfectly.
More than 1 year agoMW
Unsula helped me develop coping skills to get through a loss. I have seen her for several months and recommend her highly.
More than 1 year agoRC
Great first visit. I am here to improve relationship with my parents to and to work on my personal growth.
More than 1 year agoKH
Ursula is compassionate and insightful. She makes therapy a comfortable experience where I can freely express myself.
February 14, 2024Melissa T.Verified patientVideo visit
I would go back. The doctor was very young, inexperienced and does not have a recovery background.
February 21, 2025adam K.Verified patientVideo visit
Ursula is very easy to talk to and gives proactive feedback with actionable items that have really helped.
August 29, 2024Initials hiddenVideo visit
Hi I had a great experience with Ursula she really listened to my concerns and gave me good feedback
August 28, 2024Angelina F.Verified patientVideo visit
Have to be the rite person for you and always do video chat so you
Your being listen to.
December 17, 2024Lissette O.Verified patientVideo visit
Great working with Ursula. She's thoughtful and engaged, happy to recommend.
March 22, 2025Robert A.Verified patientVideo visit
Ursula was able to help me get to the root of my problem. through kind, but directed questions.
More than 1 year agoRS
Seems to be going ok. This is my 4th meeting so far and meetings are welcoming
More than 1 year agoAH
Very quick, and felt great about the whole experience.
More than 1 year agoAV
Ursula was very nice to speak to and although i was feeling a little anxious since it was my first time, i felt safe to be open and honest about my problems. She was very honest and optimistic and i truly appreciate her time to speak to me!
January 28, 2026Andy C.Verified patientVideo visit
I see why the reviews are not the greatest. Instead of having me fill out any paperwork prior to the session I wasted the fist 10-15 min waiting for Ursula to send me the ppw. She was not paying attention at all and kept making strange faces as I was speaking which made me feel uncomfortable and everything I said she would give me very generic answers in return. Once I finally completed the forms I only had about 15-20 min left to explain what I had going on. I wanted to give her another chance despite how I felt but she canceled the next appointment without a reason which made me feel completely discouraged to even continue any therapy.
January 23, 2026Jessica S.Verified patientVideo visit
I was nervous at first because it was my first session, but Dr. Ursula made the process simple and comfortable. She listens, is very understanding, and never judges. After almost two months of working together, I’m proud of the progress I’ve made. She provides helpful assignments and guidance, and I plan to continue my sessions because she has genuinely helped me improve.
November 18, 2025laura T.Verified patientVideo visit
I actually chose this therapist because her reviews weren’t the greatest — and I’m glad I did. To me, that said she’s not here to baby anyone (ME) or sugarcoat things (WHICH I NEED). I wasn’t looking for someone to just nod along and tell me everything would be okay; I wanted a therapist who would help me get to the root of my issues, call me out when necessary, and guide me through the real work of healing.
Everyone seeks therapy for different reasons, but for me, it was about facing my trauma, guilt, and ANGER ALSO the patterns that were holding me back. From day one, she’s been honest, direct, and deeply engaged — not just listening but actually applying her knowledge to help me work through things.
I made the right choice for me, and so far, it’s been a great experience. Sometimes the “BAD” reviews are just a sign that someone’s doing the hard work — not the easy kind
November 10, 2025Candice S.Verified patientVideo visit
Ursula rejected to see me as a patient after I explained I had borderline personality disorder and was dealing with self esteem issues. I appreciate her communicating this with me prior to extensive therapy with her, but never have I ever been rejected because of my diagnosis. Borderline personality disorder is the most stigmatized of all mental illness despite being the illness that experiences the most emotional agony according to research and studies. One would not reject one asking for help for cancer, or depression, or any other illness. So in hindsight was rather unprofessional and discriminatory. However, she did offer other alternatives or other psychotherapists, which was kindly appreciated.
November 7, 2025Regina P.Verified patientVideo visit
Judgy. Poor communicator and very rude through text. We were very uncomfortable talking to her, and she was checking her phone and rolling her eyes during our session.
Less than 6 months agoInitials hiddenVideo visit
Just started but she seems like a good fit for me. She said to me "we will get through this" and that's where I feel I connected with her. Thank you Ursula.
Less than 6 months agoInitials hiddenVideo visit
My session today left me feeling unheard and uncomfortable. The therapist was insensitive to the needs of a certain vulnerable population and, in my opinion, reinforced stigmatization rather than providing support.
September 24, 2025Teesia W.Verified patientVideo visit
Waited an hour and was never contacted, no communication and they will just ghost you when you call the office. Save your time and money.
July 16, 2025Tilon B.Verified patientVideo visit
My provider was superb!! Ursula, was a great listener and, didn't interrupt me. I'll recommend her to anyone with a mental crisis.
May 8, 2025Jasmine G.Verified patientVideo visit
Helpful recommendations. Therapist was patient in understanding my presenting problem. Also evidenced a sensitivity to underlying issues as well.
May 6, 2025Julie A.Verified patientVideo visit
It was the most disappointing therapy session I ever had with anyone. It was my first time and there were lot of questionnaires to be answered. I am a soft spoken person she was making faces and hard time understanding mental distance with people and family members. She kept saying “you been depressed for 3 years and that’s a long time.. not good” how do you answer to that? Are counselors allowed to talk to the patients directly like that? Then she was like “let me show you, how you are speaking with flat voice”. It felt like she was mocking me and my personality. I felt so unsafe with her energy and the way she was making faces and high pitch voice. Something honestly didn’t expect from a mental health professional.
We seek help for understanding, not to get judged for our situations.
April 30, 2025Sufia H.Verified patientVideo visit
She was an amazing experience, but it felt more like I was talking to a friend rather than a license professional - I found myself asking her questions and talking about her life. That method may work for people that just someone to talk to freely, it just wasn’t for me.
Less than 1 year agoInitials hiddenVideo visit
Great experience
March 6, 2025Candace B.Verified patientVideo visit
I’ve seen several therapists over the last decade and this was the only one who made me cry in the intake session because I felt so ridiculous and silly. She told me I talked too fast and seemed to take pride in being very direct - which I see the value in - but given this was our first time ever speaking she was not warm at all and honestly made me feel 10x worse and self conscious. And this was just the intake. Very negative experience.
March 4, 2025Mary E.Verified patientVideo visit
Extremely patient with me despite sudden scheduling difficulties! Very straightforward and a good listener, which I appreciate. Easy to schedule with, reschedule with, and conveniently speak to for the sessions.
February 7, 2025Claire M.Verified patientVideo visit
I would not recommend this therapist and I'm not sure how she has so many reviews and an average of 4 something rating. I felt judged from the moment I started speaking to the point where it felt like I was just feeding her things to gossip about later. She jumped to conclusions about my relationship with people in my life ie. saying "X person is way too dependent on you" and when I disagreed (also this wasn't the point of what we were discussing), she said "well you just said XYZ which means she's too dependent on you." It felt very judgemental overall, uncomfortable and unprofessional in her responses. I feel bad if this is anybody else's first therapy experience, because it most definitely turned me off for a couple months and I'm finally ready to start looking for someone else again
February 4, 2025Initials hiddenVideo visit
Ursula has been an amazing support. Life changing after working with her just for a few months! Ursula has helped me go through a difficult time of non-communication with the family member. She was able to change my perspective on the issue and make positive changes. Ursula is caring, listening and advising the way that actually helps to solve the problem. I highly recommend working with her. I am so grateful!
January 11, 2025Inge G.Verified patientVideo visit
Would recommend Ursula as a therapist!
December 15, 2024Oscar W.Verified patientVideo visit
This was my first visit to the practice and it was extremely positive end-to-end. Everyone was very kind and professional. I appreciated the thorough case and the education and referrals I received. I look forward to trusting Ty and Family Medicine with my care!!
More than 1 year agoSM
Great! Thorough & friendly.
More than 1 year agoEF
Overall, I'm satisfied. Ty was really friendly, professional, & knowledgeable. He talked me through my lab results & made helpful recommendations. I would recommend his services to others.
More than 1 year agoNO
Super rude, jumped right into why I called and wa super judgmental. Also was told it would be virtual, however she just called me instead. Super impersonal and awful experience
December 8, 2024Christina R.Verified patientVideo visit
Ursula’s sessions leave me thinking and inspire me to take action. I learned the importance of being accountable and not using excuses to justify lack of movement in my life. She is pragmatic and doesn’t sugar coat things but it works for me.
More than 1 year agoJF
I needed a letter for my landlord so I can have my dog live with me. She was very understanding and quickly wrote me an Emotional Support Letter outlining why I have to have a dog to manage my anxiety.
More than 1 year agoEA
Ursula has been an incredible reasource in managing my personal relationships and setting boundaries. A great experience all around.
More than 1 year agoMR
I felt pretty judged. I ended the appointment feeling angry. After the appt, her office was supposed to follow up with me to make another appointment, never heard from them again. Which is fine by me, tbh.
More than 1 year agoInitials hiddenVideo visit
I enjoyed my conversation with Ursula very much. It felt like I was talking to a friend and someone I was catching up with rather than someone new and cold and distant. She has a very welcoming demeanor. I can't wait for our next session!
November 14, 2024Amethyst F.Verified patientVideo visit
Ursula offers a comprehensive and creative therapeutic experience. We did mindfulness exercises like meditation and tapping. She also gave me assignments like thought journals to help me learn to halt negative and catestrophic thinking. Her practices are effective and help me.
More than 1 year agoSH
Rude and not clear enough. "You are all over the place". She ended early adnd did not answer my questions about who could help since she thought that I was "all over the place"
October 31, 2024Initials hiddenVideo visit
Ursula has been a motivation for me getting my life back on track. Her firm but understanding approach has pushed me out of my comfort zone to take back control of my life. I am pleased with the progress that I am making with Ursula’s assistance.
More than 1 year agoTiffany A.Verified patientVideo visit
It was my first session and I stayed on the call for a very short time maybe 7 min because I was quickly uncomfortable. She seemed a bit frantic as she was running late. Asked me direct questions immediately with no ease into the convo or introduction. She made facial expressions when I answered. She seemed distracted and unprepared for our session. Her phone also kept sliding off the table and hanging up on me. I had no sense of calm or ease.
More than 1 year agoInitials hiddenVideo visit
Visits are pretty good. Ursula has been really flexible with scheduling. I appreciate her encouragement and patience. I’m feeling a lot bettter..
More than 1 year agoJS
Ursula was a great therapist. It was only our first session however I really loved her insight to my situations as well as catching me and holding me accountable for things that require change and attention. I am looking forward to more sessions with Ursula as I begin to build on my history and patterns and work towards growth
August 22, 2024Trevor H.Verified patientVideo visit
She only showed half of her face during the meeting. Had very judgemental looks towards my responses. Questions were too direct and not with a soft approach. Would not recommend if you genuinely need help.
August 22, 2024Vanessa G.Verified patientVideo visit
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How soon can I make an appointment with Ursula Saunders?
Generally, Ursula Saunders has appointments available on Zocdoc within 1 week. You can see Ursula Saunders's earliest availability on Zocdoc and make an appointment online.
Is Ursula Saunders accepting new patients?
Ursula Saunders generally accepts new patients on Zocdoc. You can see Ursula Saunders's earliest availability on Zocdoc and schedule an appointment online.
Does Ursula Saunders accept my insurance?
Choose your insurance plan to verify if Ursula Saunders is in-network.
Can I make an appointment with Ursula Saunders online?
Yes, you can make an appointment online with Ursula Saunders using Zocdoc. It’s simple, secure, and free.
What practice does Ursula Saunders work with?
Ursula Saunders works with Canino Psychotherapy PC.
Where is Ursula Saunders's office located?
Ursula Saunders has 3 office locations in Brooklyn, view full addresses on Ursula Saunders's profile.
What are common reasons for patients to see Ursula Saunders?
Ursula Saunders frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Ursula Saunders on their profile.
What languages does Ursula Saunders speak?
Ursula Saunders speaks English.
How do patients rate Ursula Saunders in reviews?
172 patients have reviewed Ursula Saunders. The overall rating for this doctor is 4.03/5. They have a 4.14/5 rating for bedside manner and a 4.72/5 rating for wait time. You can read individual reviews and ratings on their profile.