Doc was great, he wanted to rule out issues and had the staff run a PA for the procedure to be completed in the office that same day. He worked me in the following day for the results. Very informative and took the time to get a complete assessment. His office staff did miss file the insurance claim, they sent out back to back collections letters while I was fighting with Aetna to get the claim re-adjudicated due to the errors with Aetna. His staff was not skilled at catching the errors or in correctly pushing back on the insurance to know the insurance allowed different amounts on the same codes when the claim was reporocessed. That is a red flag that something is not correct. I had to do the appeal myself after I received a second bill with different amounts and interest due. His staff needs more training on insurance claims filing, posting, and most definately APPEALS.