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Qualifications and Experience
Since 1966, the eye doctors at Flatbush Optical in Brooklyn, NY have provided our patients with professional eye care service along with a personal touch. With our highly skilled and well educated patient coordinators, optometrists and opticians, you can count on the service and quality eye care you deserve. Most insurance plans are welcome, and as always your needs and concerns come first. We offer prescription eye exams for eyeglasses, sunglasses and contact lenses. We also provide contact lens fittings as well as follow-up consultations. We fit our patients with lenses like Acuvue, Freshlook, Bausch & Lomb, and daily wear, just to name a few.
Verified Patient Reviews
Dr. Thomas is smart and friendly.
Great communicator and was able to make me feel at ease.
Knowledgeable staff. Great customer service
Everyone, from the front desk to the doctor herself, was personable, kind, considerate, prompt, and competent. It's also a convenient location at the entrance to Atlantic Mall. Highly recommend!
The doctor showed up to the office 23 minutes after my scheduled appointment. She also told me BEFORE checking my eyes that it was probably just dry eyes. After actually checking my eyes she realized that it was something else.
Dr. Bindu Thomas was excellent, warm, charismatic. Made me feel comfortable. She’s also extremely knowledgeable and gave me all types of contact lens advice to improve their longevity. Never knew I? shouldn’t be showering with them on for example! Highly recommended.
Good, quick treatment and helpful manner. A little rushed as it was the end of the day but I appreciated the quick service and friendly interaction. Staff were good and helpful also.
Dr. Bindu Thomas herself was great and very quick. But the office was awful, and completely unorganized. There is not even a sink. When I arrived, I checked in with the receptionist, and she said she could not find my appointment on file. I had made my appointment via Zocdoc and had received a confirmation before arriving. They still took me in, but if they had been busy, they probably wouldn't have. The receptionist was very rude and impatient and was giving me a hard time about my (active) insurance. I then told her I would just go to another doctor, and she apologized and made excuses for their disorganization. They do not have a sink here, so when I was instructed to take out my contacts, the receptionist brought out a bucket of water and soap, and poured water over my hands to rinse. When I was instructed to put my contacts back in in the doctors office, I was given no options to wash my hands, as there was no sink. I put my contacts in without washing my hands. I would not recommend this establishment under any circumstances. The staff is awful, it is unsanitary, and just not worth it. The doctor herself was great, but the overall experience was repulsive. Try another doctor.
She took the time to assess my needs and got my prescription up to date after having two very different prescriptions from previous doctors.
Dr. Thomas was fast and personable. Front desk ladies were very nice and attentive as well.
My appointment was at 11:15 on a Friday. It's located in a shopping mall next to Pandora on the first level. I waited about 15 minutes to be seen. The doctor was very straight-forward, friendly and knowledgeable. I will go back.
At first I was wary because it looked just like a glasses shop, but Dr Thomas as thorough and kind. Also ber staff at the front made me laugh. Will definitely be back!
Excellent provider. Friendly, efficient yet thorough with her work, and is a generally personable human being .
Very nice doctor very nice and quick got to the point answer any question i had.
Dr. Thomas should teach a master class in bedside manner; she is so friendly and nice.
She was great! Would highly recommend.
Lovely and very professional. Extremely knowledgeable.
She had a positive concerned energy and made you feel comfortable Picking a Dr without a personal referral can sometimes be scary But Dr. Was professional , knowledgeable and caring Thank you
I really appreciated Dr. Thomas's knowledge and energy. She was kind, listened well, and had a light sense of humor that put me immediately at ease. I would definitely recommend her, and I'll be seeing her again for my next exam.
Dr. Thomas was congenial, friendly and more than happy to answer all my questions and did so with a nice manner and supportive tone. She was great and I'd definitely recommend her to anyone looking for an eye doctor! Best of all she is very conveniently located inside Atlantic Center Mall in the optical store near Victoria's Secret.
My check up with Dr. Thomas was top notch. It was very efficient, but also very thorough.
Dr. Thomas was very professional, however the office was completely unsanitary. When asked to wash my hands, I was given a bowl with a bottle of water and some soap. The office staff was clueless as to how to check me in, which made the process a lot longer than it needed to be. I won't be going back to that office.
She was quite blunt and unfriendly, personality-wise, but serviceable. The front desk staff was extremely unorganized.
Very professional, polite She knows what's she doing!:)
Dr. Thomas was amazing! I've been to several eye doctors before, but never one who was so on top of everything! It's clear that she takes pride in her craft and loves what she does because she has taken the time to learn all that she can and apply it to her patients. I can't laud this lady enough! I won't use anyone else ever again!
Dr. Thomas was helpful, kind, and moved quickly.
Very helpful and direct--will definitely go back
She was incredibly kind and made me feel really comfortable while helping me figure out what was wrong with my eyes.
Brief exam that took maybe 6-7 minutes
To be honest, I wasn't expecting much based on the size and location of her office, but I LOVED Dr. Thomas. She was efficient,yet didn't rush you. Was very knowledgable and has great bedside manner. If I still lived in Brooklyn, I would go back regularly.
She was ok but was working in a rush. She would change lenses rapidly and you wouldn't be able to clearly see which lense is best. Everything was quick like rushing you out of there when there was no one else after me. The staff very rude and on the phone. The older lady there was very rude rolled her eyes when asked a question in regards to something I didn't understand what she was saying. Clearly was annoyed that I was trying to comprehend what she was saying. Never received a call to confirm appt. I called and seem if I was to run 5 mins late it will be an issue I wouldn't be seen. It was just very unprofessional and she was just nasty attitude. Doctor should reconsider her employees, if she wants more patients. Dr needs to learn to get to take her time with her new patients if she wishes for more referrals to come in. So nope I wouldn't go again.
Dr Bindu was friendly and professional. I felt comfortable with her treatment and knowledge. The office staff was warm and welcoming.
Dr. Thomas is great! It is rare that you meet a doctor this personable and friendly. Will definitely be back to visit her for my next eye appointment.
Everything about the visit was seamless. Was seen quickly, the exam was efficient and still felt thorough. Couldn't ask for anything more.
Dr. Thomas is amazing! She is kind and explains things thoughtfully and thoroughly.
she was direct and great with kids
I was just in for an eye exam but Dr. Thomas was super efficient and information - all around great experience.
Dr Thomas was GREAT! She not only got me set up with contacts that were more comfortable, she developed a comprehensive treatment plan for my eyes that are often red due to allergies and exhaustion (when other doctors just simply told me to look away from a screen).
I would suggest that everyone think twice before visiting this doctor's establishment at Atlantic Optical. I was given incorrect information regarding my insurance. They are listed as in-network for me on ZocDoc, but gave me out of network benefits. Additionally, although my exam is fully covered through insurance and a further amount for contacts, they have not given me any clarity on what exactly was claimed via insurance and charged me the full amount for the contacts. I have asked for clarity on the amounts charged to me and my insurance provider, and have received zero feedback. I will be opening a fraud claim through my card company and insurance provider and I would recommend any potential patient to look elsewhere. These are scam artists.
Dr. Thomas was amazing! So genuine and kind. I felt totally comfortable with her and was able to ask questions and get great answers. I'm really appreciative of her friendliness and knowledge.
The entire staff are GREAT & FRIENDLY!! Dr. Thomas was an angel, down to earth & honest!!
Dr. Thomas was very nice and helpful, but her front desk staff was just rude. On top of that, they told me they had placed an order for my contact lenses but when I called 2 weeks later to check on the status, they informed me that they never put the order in.
Love that she was available on a Saturday. Extremely nice doctor.
Everything was perfect. She was extremely nice, helpful, and thorough. The rest of the staff in the office were very friendly and welcoming! Highly recommended to anyone who needs an eye exam.
Her professionalism and knowledge was great. Her honest candor is also to be admired.
Office is sort of small. The Dr. was very prompt, helpful and attentive to any questions and concerns. I recommend highly.
She was awesome. Kind and in depth information. Great place.
She works well and fast. Absolutely loved her sense of humor. I felt comfortable, and before I knew it I was ready, and everything I came to get done was accomplished in superb timing.
Dr. Bindu was pleasant and thorough. I'm glad I chose her.
Overall a great visit - the employees working at the front desk were very friendly, helpful, and made the already short wait time a breeze.
Dr. Thomas was very thorough and answered all of my questions. It took a little longer than I would have liked to get seen, but otherwise, everything was fantastic.
It wasn't the doctor or the office's fault that the wait was a long time; there were subway issues that day.
Dr. Thomas is a relaxed professional. She is confident, kind.
Very nice and professional!
Very intelligent--gave me a clear diagnosis and walked me through her reasoning, taking the time to explain everything even though she was pressed for time.
Professional and efficient. No frills but friendly customer service.
Experience! i give the entire business "A+" she is one in a million you have to experenced her service to know what I am talking about I am so glad I made the right choice by reading reviews, before I made a choice, they don't make them like this anymore. she cares about her patience, she could write a book on doctor patient care. Can't leave out those ladies who greets you before Dr.bindu sees you, courtesy his their middle name. This is the Gospe.l l??it??
Dr. Thomas is great! She's personable but moves through the appointment quickly. She gave me very helpful advice for keeping my eyes healthy in dry winter weather.
I saw Dr. Thomas within 5 minutes of my appointment time (I had a 3:50 pm appointment and she saw me at 3:55 pm). She was kind, knowledgeable, and really listened to my questions and provided thoughtful responses. She helped me brainstorm ways to help me keep my eyes from getting worse which respected my time and my budget which I really appreciated.
Dr. Thomas was friendly, knowledgeable and efficient. I felt very confident that I was in good hands, and I left the office with an improved prescription. The location is convenient and the staff is great.
Very professional and helpful!
It was very good! She was extremely knowledgeable and examined me very well.
I complained that I felt something scratching my eye, and she was very quick to find it and remove it carefully.
Doctor was pleasant. However, the store changed my appointment time and then tried to charge me extra to measure pupillary distance once they realized I would not be buying glasses in the store.
The front desk was very helpful and were able to figure a very confusing and difficult situation with my insurance. Very friendly as well.
Friendly and helpful doctor/staff. Prompt service. Clean office.
I came in as an emergency with an irritated paper cut in my eye. She found the abrasion quickly and gave me the proper eye drops that worked great. Also, she didn't laugh at HOW I got a paper cut in my eye..
Very professional and personable. Would highly recommend.
The staff was horrendously rude and the wait time was long (40 minutes). Dr. Thomas was great.
The Doc was great although you should definetly not walk-in.
She was great. I have never had such a complete eye exam that included recommendations on detailed information about the health of my eyes beyond my prescription. She's very knowledgeable.
The doctor was great, so sweet. But her staff was horrible. They were so rude and this was my first time there. I don't plan of returning.
She was not really thorough, I kind of felt like I was rushed as a new patient. She did not take enough time to connect with me.
Dr. Thomas was great! Very professional and excellent bedside manner. However, I found the staff working at the office to be unprofessional and lacked basic customer service skills. They ignored me when I came in and then I had to wait about 30 minutes to be seen by the Dr. They didn't greet me or make sure I knew why I was waiting. Once they dealt with me they were nice but it took some effort to get their attention.
Caring and professional Excellent!!!
Great! Got my eyes checked, staff was nice, doctor was friendly and professional. Hopefully can keep her as my regular!
she was very helpful! answered my questions thoroughly and gave me lots of good ideas for how i can improve my vision at work (with changes in lighting, screen contrast, etc.)
Informative visit, optometrist was very nice, but management of optical shop felt a little scattered and the actual appointment felt a bit rushed.
Fantastic doctor—she was super pleasant and made to sure to explain everything to me in a way that I could understand. I'm absolutely going back to her.