“The appointment went well, everyone in the office from front desk, to x-ray technician, to assistants to the doctor were personable and put my son at ease. However, the office did not have his appointment on their schedule, this seems to be a common occurrence with ZocDoc. ”
Christian T.December 18, 2025
Highly recommended
91% of patients gave this doctor 5 stars
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Available appointments
Kayal Orthopaedic Group
784 Franklin Ave, Ste 250, Franklin Lakes, NJ 07417
“The appointment went well, everyone in the office from front desk, to x-ray technician, to assistants to the doctor were personable and put my son at ease. However, the office did not have his appointment on their schedule, this seems to be a common occurrence with ZocDoc. ”
Christian T.December 18, 2025
“Doctor Pope was very accommodating and had a lovely bedside manner.
I will NOT use zocdoc again because of the way I was embarrassed in the waiting room. Plus, I’m upset with zoc doc for not keeping
The appointment that I made with them. The doctor did not have any evidence of my appointment and most importantly, I needed to see an orthopedic surgeon because I was having so much pain after an auto accident.”
Deborah S.December 4, 2025
About Dr. E. Jeffrey Pope
Dr. E. Jeffrey Pope completed his undergraduate education at Pennsylvania State University, graduating with degrees in both Pre-medicine and Nutrition Science. Dr. Pope attended medical school at University of Medicine and Dentistry of New Jersey (UMDNJ), graduating in the top of his class. He was elected to Alpha Omega Alpha (AOA), the national medical school honor society, after which he chose the prestigious NYU Hospital for Joint Diseases for residency training. NYU is one of the top institutions for orthopaedics in the country. Dr. Pope finished his training at University of Chicago, a time-honored institution, where during fellowship he gained expert skills in Sports Medicine and Arthroscopic (minimally invasive) surgery. After completing his training, he returned to Bergen County, NJ, where he was raised.
Dr. Pope has been involved in team sports medicine and adolescent orthopedic care from very early in his training, and continues this interest into his current practice. He cares for numerous adolescent and high school athletes as well as the "weekend warrior." Pope is the author of multiple articles in orthopaedic literature, where he focuses on both sports medicine and general orthopaedics.
Dr. Pope’s specializes in arthroscopic procedures of the shoulder, elbow, hip, knee, and ankle. He is skilled in trauma, as well as shoulder, hip, and knee replacement surgery.
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Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Lower back pain
Arthritis
Neck pain and spine problems
Rotator cuff injury
Joint or tendon inflammation of the finger/wrist/hand
Knee joint injury
Lower back pain
Arthritis
Neck pain and spine problems
Rotator cuff injury
Office locations
Kayal Orthopaedic Group (1 of 5)
784 Franklin Ave, Ste 250, Franklin Lakes, NJ 07417
Medical School - University of Medicine and Dentistry of New Jersey, Doctor of Medicine
University of Chicago, Fellowship in Sports Medicine
NYU Langone Orthopedic Hospital, Residency in Orthopedic Surgery
University of Chicago (Arthroscopic Surgery)
Professional memberships
American Academy of Orthopaedic Surgeons
Awards and publications
Castle Connolly Top Doctor
Languages spoken
English
Provider's gender
Male
NPI number
1073783106
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.73
Wait time
4.27
Bedside manner
4.67
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
117 reviews
Most relevant
Dr. Pope,
What an amazing doctor he went over everything and gave me my best options.
Highly recommend him to anyone..
November 14, 2023Gina D.Verified patient
Amazing doctor. Extremely knowledgable, and takes the time to explain everything. Highly recommended.
August 2, 2024Benjamin J.Verified patient
Great staff! They were very helpful and informative about my injury
Less than 6 months agoMatthew G.Verified patient
The visit to the office went very smoothly.. Wait time was only minutes. Everyone was very polite and efficient.
June 16, 2016Rosine F.Verified patient
Doctor Pope & his staff always go above & beyond my expectation. It is truly a pleasure to visit the office.
More than 1 year agoSF
Thought he was very good. Appreciated that he said to email him any concerns/problems over the weekend.
More than 1 year agoInitials hidden
Dr. Pope was wonderful! Very knowledgeable and kind. The office staff was very nice as well.
July 17, 2015Initials hidden
They had no idea if my appointment booked thru zocdoc but honored the appointment
September 7, 2023Donna L.Verified patient
Good experience and with short wait time. Convenient and the doctor listened to concerns.
More than 1 year agoInitials hidden
Dr. Pope was very professional and I plan on returning for a follow up appointment.
January 4, 2017Initials hidden
He was kind and informative. Explained every thing going on. Waiting room time 1hr.
May 7, 2014Initials hidden
Dr pope is very knowledge able And kind person who cares very much for his pAtients
December 29, 2016Patricia S.Verified patient
He seemed very thorough and knowledgeable. He was very personable.
August 29, 2020Initials hidden
He was great but they had no idea I made a appointment on ZocDoc
May 27, 2014Thomas P.Verified patient
Patient and kind. It felt like I was in good hands.
August 10, 2020Shari F.Verified patient
Answered all our questions.. great bedside manner!
March 5, 2020Nitsa L.Verified patient
The appointment went well, everyone in the office from front desk, to x-ray technician, to assistants to the doctor were personable and put my son at ease. However, the office did not have his appointment on their schedule, this seems to be a common occurrence with ZocDoc.
December 18, 2025Christian T.Verified patient
Doctor Pope was very accommodating and had a lovely bedside manner.
I will NOT use zocdoc again because of the way I was embarrassed in the waiting room. Plus, I’m upset with zoc doc for not keeping
The appointment that I made with them. The doctor did not have any evidence of my appointment and most importantly, I needed to see an orthopedic surgeon because I was having so much pain after an auto accident.
December 4, 2025Deborah S.Verified patient
Super friendly staff everyone made me feel comfortable especially with dealing a problematic situation. Overall great experience 10/10
September 26, 2025Initials hidden
Complete bait and switch. All Kayal docs, including Dr Kayal himself with his bowtie have tons of appointments uploaded on Zocdoc that aren’t even available. You make the apt for a specific time and then the office calls you and tells you that the apt was a “request” and even though a time slot was seemingly open. I made an apt that was open for 4 30 only to be told that “we don’t do patient apts at 4 30”. Feels like a factory.
August 14, 2024Bartley O.Verified patient
Was very pleased with both the Dr. And staff. Everyone was extremely friendly and helpful. Would recommend calling for an appointment and not making it online. It booked my appointment but didn’t actually make it. That was very frustrating, however I would definitely recommend Dr. Pope.
February 20, 2023Patty H.Verified patient
Dr. Pope was really nice and attentive to my issues. Only issue I had was their Zoc Doc process, the appointment was never confirmed and I ended up with no appointment and going to the wrong office. I would recommend calling them once you setup your zoc doc appointment and keep calling until you speak to someone. Thankfully, they took me at the other office, however I spent the entire morning driving around and waiting. Beautiful office and overall everyone was really helpful and nice.
July 22, 2022Rose L.Verified patient
I would definitely recommend Dr. Pope.
He did a great job explaining to my daughter and I exactly what was going on and how to best treat it. He was thorough, with a nice bedside manner, and very willing to answer questions. The office staff was amazing everybody greeted us with a smile.
February 3, 2022Elaina L.Verified patient
I am used to waiting at least 20 minutes in an office sometimes even longer. As a new pt. they had all my paperwork in order and I was seen on Time!!! Everyone was very nice and it was easy to set up my follow up appt.
September 29, 2021Catherine Q.Verified patient
Dr Pope was amicable, professional and explained well my condition and the possibilities for dealing with my situation….. I was more than satisfied.
More than 1 year agoInitials hidden
Dr. Pope is an excellent medical professional who makes one feel at ease at a time when one is facing a difficult and painful moment. I appreciate him taken the time to identify the problem by performing necessary tests that will lead to a diagnosis. He listens and addresses ones concerns.
Thank you Dr. Pope
Esther
More than 1 year agoEsther G.Verified patient
I have no doubt he knows what he is doing. But he has a tendency to talk down to patients which annoys me. I’m an engineer so I understand tech speak. In addition, I felt as though he was selling me services I might not need yet, with his connected associates (phy therapy eg). I need an mri, which I know, and I refused to go to his practice’s which is not in my network. He did work with me, giving me a script to a place covered by my insurance, but after a brief sell period, which, if I were not already savvy to how it works, would have cost me a LOT in deductible unnecessarily. His staff are awesome.
More than 1 year agoDenise J.Verified patient
My visit was great! Please make sure you call them to confirm your appt because zoc doc doesnt sync with their scheduling. Also, double check that your insurance will cover him. Zoc doc stated that he accepts my insurance, but I later learned he was out of network. Despite all of that, Dr Pope was by far one of the BEST doctors I’ve ever seen. He listened to me, and explained everything in detail. I will continue to see him (even though i will have to pay more since he is out of network)
August 21, 2017Kristen S.Verified patient
We waited 90 minutes because they said ZocDoc does not sync with their system. They had no appointment time available for us. They asked that we never use Zocdoc again because the appointments that Zocdoc posts as available are not really available!
Doctor Pope is great. Your service appears to be a hoax.
November 7, 2016Initials hidden
It went very well.
October 17, 2016Melinda W.Verified patient
I thought the whole staff was wonderful !
September 7, 2016Patricia S.Verified patient
PATIENT BEWARE of this Doctor's office, Kayal Orthopedic Center. I almost never post feedback online of any kind -- let alone negative feedback -- but I have had such a terrible experience with this office that I felt compelled to make sure that other unsuspecting patients don't fall for the same misleading and dishonest business practices that I fell for.
A few months ago, upon inputting my health insurance information into Zocdoc to search for an Orthopedist, Kayal Orthopedic popped up on the list as being "In-Network" for me. Once I booked an appointment with Kayal, they called me and told me that they are actually Out-Of-Network, but that they would still take me as a patient and they would agree to just run my insurance through my Out-Of-Network benefits, and wouldn't bill me anything beyond what my In-Network co-pay was. I agreed to this, and went in to see Dr. Pope the next day. He referred me to get an MRI at the MRI place right next door to his, in the same building. I assumed that they wouldn't refer me to an MRI place KNOWING my whole situation and that I was Out-Of-Network, but about a month after getting my MRI, I received a very large bill from the MRI facility. When I called both the MRI place and Kayal Orthopedic to get this resolved, Kayal apologized profusely, acknowledged that I was "200% right," and that they would speak with the MRI facility and take care of everything for me.
Well, the next month I received another bill from the MRI facility for the same amount. Obviously, it wasn't taken care of, as promised. When I called Kayal Orthopedic back (repeatedly), my calls were ignored and I was avoided for weeks. After several weeks of unsuccessful attempts, they finally called me back to let me know that they had "tried" to fix the situation, but that they were unsuccessful. Kayal has refused to follow through with their promise to take care of the MRI bill, even though I could have easily gone to an In-Network MRI facility for free. As I understand it, Kayal routinely does this to MANY of their patients, as they told me in a moment of candor that they actually make out "better" financially doing business this way.
Additionally, on a clinical level, when I went back in to see Dr. Pope and review my MRI results, I asked if I could see the MRI results myself. He explained that I couldn't, as it wouldn't be understandable by a non-physician. The following month, when I took my MRI results to another doctor, they showed me my MRI on the computer screen without my even asking, and pointed out exactly what the problem area was.
If you are considering an Orthopedic doctor, I would recommend that you stay away from Kayal Orthopedic Center.
Josh B.
August 25, 2016Joshua B.Verified patient
Super professional top-notch doctor
More than 1 year agoMatthew S.Verified patient
Excellent!
More than 1 year agoMichael S.Verified patient
Staff was very pleasant. Dr. Pope was excellent.
Very clear in his explanation of his plan for treatment. Great disposition, willing to listen.
December 2, 2015Marc P.Verified patient
The doctor was very pleasant and explained all needed to improve my bum knee's and hips. Went over the x ray first and should me the bone on bone areas. Explained and advised to me, if I am not in severe pain, do nothing and take Advil for pain, I explained because of my high blood pressure, I could not take a lot of Advil, so he advised me to loose the weight and walk more. I just went today, and was advised an MRI would be needed to determine how much soft tissue damage was in the knee. I very much felt comfortable after I left the office.
September 30, 2015Thelma B.Verified patient
Zoc Doc did not work. If it is not activated to their scheduling system, then why give me the opportunity to schedule an appointment?
More than 1 year agoInitials hidden
Dr. Pope was awesome. I was seen right away, bright and early and wasn't rushed at all. He had awesome bedside manner, and thoroughly evaluated the issues I was having on both my hip and shoulder. By far the most comprehensive visit I've had and I'm so glad I went. Highly recommend!
April 11, 2014Brandon J.Verified patient
Incredibly impressed with the Dr and his staff.
More than 1 year agoJL
Very knowledgeable and pleasant. Gave me plenty of time to go over all the details and to ask questions. Very happy with him, and I will refer friends to his office.
February 26, 2013Initials hidden
Dr. Pope's office was very nice with modern equipment. The staff called me in advance to verify my insurance information, and they saw me the same day. The doctor spent time explaining my issue, how he was treating it, and what to expect. Great service!
More than 1 year agoInitials hidden
March 25, 2026Jayden J.Verified patient
February 20, 2026Vigneswari S.Verified patient
February 12, 2026Scott S.Verified patient
Less than 1 year agoInitials hidden
June 16, 2025Maria T.Verified patient
Less than 1 year agoInitials hidden
March 3, 2025Deepthi K.Verified patient
December 16, 2024Anthony M.Verified patient
December 4, 2024Michelle M.Verified patient
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Frequently asked questions
How soon can I make an appointment with Dr. E. Jeffrey Pope?
Generally, Dr. E. Jeffrey Pope has appointments available on Zocdoc within 1 week. You can see Dr. Pope's earliest availability on Zocdoc and make an appointment online.
Dr. E. Jeffrey Pope has 5 office locations, including in Franklin Lakes, Glen Rock, Paramus, Montvale, and Bayonne, view full addresses on Dr. Pope's profile.
Which board certifications does Dr. E. Jeffrey Pope have?
Dr. E. Jeffrey Pope is certified by American Board of Orthopaedic Surgery and Orthopaedic Sports Medicine (Orthopaedic Surgery).
What are common reasons for patients to see Dr. E. Jeffrey Pope?
Dr. E. Jeffrey Pope frequently sees patients for Hand Problems, Knee Problems, Orthopedic Consultation, Sports Injury, and X-ray. You can see other visit reasons for Dr. E. Jeffrey Pope on their profile.
How do patients rate Dr. E. Jeffrey Pope in reviews?
117 patients have reviewed Dr. E. Jeffrey Pope. The overall rating for this doctor is 4.73/5. They have a 4.67/5 rating for bedside manner and a 4.27/5 rating for wait time. You can read individual reviews and ratings on their profile.