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Qualifications and Experience
***If you are a new patient, please remember to bring your glasses, contacts and insurance information. Dr. Elaine V. Chu is the full time doctor at Manhattan Eyeworks in the East Village. She attended Rutgers University for her undergraduate studies and received her doctorate of optometry at SUNY College of Optometry. She completed her externship at Bascom Palmer Eye Institute in Miami which has been consistently rated the top eye hospital in the nation as per U.S. News & World Report. She has also participated in an optometric missions trip to Oaxaca, Mexico and has volunteered optometric care at events such as the Special Olympics and the Diabetes Exposition. Dr. Chu is a general optometrist who is committed to providing comprehensive eye care for the entire family. She can diagnose, treat, and manage a range of ocular diseases and refractive disorders. She also manages cataract and refractive surgery patients. She is currently licensed in New York and New Jersey and offers eye exams to patients in English, Spanish and Chinese. The office also speak a variety of languages to better serve the community, including English, Spanish, Russian, Polish and Chinese.
Verified Patient Reviews
She made me feel comfortable and was very open to answering my questions. I would surely see her again!
Dr. Chu was the first eye doctor that I've gone to in a long time who listened and helped solve my problems. She explained everything to me and gave me a referral immediately when I was describing my conditions. She didn't try and give me the hard sell either, which is always preferred.
She was very insistent on having me change my contact lens provider, making me think that she's a sell-out. Made uncomfortable at times, but at least she listened to all my concerns.
Very informative, very friendly and extremely helpful. I could tell Dr Elaine is very knowledgeable and she is willing to explain whatever I am interested about the details and even introduce latest research results. Also the whole crew made great suggestions for me according to the insurance I have.
Dr. Chu really took her time explaining contacts best for my eyes. She showed me how to put the lenses in and made sure they were the best fit before I left. The staff didn't try to get me to buy more than I needed and they were great at explaining what my insurance covered. I highly recommend them!
10/10 would be an 11 if Elaine had understood what sploot meant prior. We could have talked about it so much earlier in the appt.
No wait (even as I arrived late) and great care
Dr. Chu is awesome! I was seen almost right away and the office staff were great about going through what my insurance covers. The appointment was quick and easy.
I was impressed and felt very comfortable and well informed by the time I left with my two daughters. Highly recommend Dr. Chu!
Dr. Chu is wonderful. It's easy to get an appointment and I'm always seen right away. She listens well when you describe issues and is great at explaining things in layman's terms. Was slightly annoyed that I spent time filling out the paperwork online and then had to fill out additional paperwork in the office.
Always so welcoming and makes you feel like a regular! Sat with me while my eyes were dilating to pick out different glasses options.
Dr. Chu is awesome. Highly reccommend.
Took her time with my annual exam, answered all my questions and was just overall pleasant and helpful. No wait time.
Dr. Elaine Chu is very professional and friendly.
She was super nice! Walked me through and made cute jokes. Fun doctor visit!
Dr. Chu was incredibly kind and friendly during my exam. She was very generous with information and did a wonderful job of explaining each test to me. The entire staff was very warm and made me feel very comfortable.
She’s fantastic! I travel from DC to see her every year.
Elaine is incredibly professional and friendly, and knows how to explain the aspects of the exam I need to know about, without being didactic. She's great!
No problems. Friendly and fast. Doc seemed very competent.
I was greeted immediately and saw the doctor within a few minutes. I left with a new set of contacts to try. I was very happy with my experience and the staff. The office is hidden in a store, so I was a bit confused when I entered, but everyone was great.
Dr. Elaine Chu was amazing! Kind, professional, efficient, informative. Far and away the best eye doctor I have ever visited. The office staff were friendly but sales-oriented.
Very professional explaining the procedure and details about the procedures, highly recommended.
Doctor was amazing. Did not recommend products and services to me just to earn commission and instead advised me against Lasik as that would be a waste of money since my eye sight is still changing. Staff on the other hand kept pushing me to purchase contacts, and 'forgot' to give me prescription slip.
Dr. Chu rules!!! Very cool to talk to and actually listens to what you have to say.... Unlike docs I've had in the past where they're seeing you as well as five other patients at the same time. That move isn't pulled here. Check em out, I highly recommend!
I loved her! She was so thorough and was kind to answer all my questions & concerns. Will definitely go back for next eye exam :)
Dr. Chu is personable and smart and very generous with ideas and suggestions . Extremely informative
Dr. Elaine Chu is wonderful! I have enjoyed and looked forward to my visits with her. She has always gone out of her way to be extremely helpful with any and all my questions and concerns. Unfortunately, however, the gentlemen you have to deal with to confirm insurance and payments are impatient, misinformed and rude.
Elaine is knowledgeable and personable. She called to follow up with me and referred me to other specialists knowing it will cheaper for me under my insurance policy.
Dr. Chu was very professional, clearly explained each step of the exam, and knowledgeably addressed all the questions I have
Great doctor with thorough explanations of everything, including costs of products and procedures. Very friendly and personable.
Highly recommend! She was so warm and professional and really explained the causes of all of the issues I brought up. I've always been ambivalent about the optometrists I've seen in the past, but I definitely plan on going back to see Dr. Chu the next time I need an exam.
Elaine was approachable and awesome, willing to answer every question. I'm glad I found her!
Dr. Elain Chu was amazing!! Just picked out a pair of new glasses and contacts, would highly recommend coming here!! Thank you again Doctor! :)
What a lovely experience! Dr. Chu was quite personable and thorough. She has a series of sophisticated cameras to measure your eye health, so you don't have to get your eyes dilated for her to check the retina (she gives you the choice). I did not feel pressured to purchase glasses in the store or rushed to make a decision. They have a nice selection of frames.
Dr. Chu was very friendly and patient. I did not feel rushed or pressured to any procedures. She was very open to sharing the results with me and explained how my eyes would normally behave 10+ years after lasik. It was easy to schedule appointments with her and her staffs were friendly and helpful over the phone too. Highly recommended.
Very open and cheerful. Takes her time to answer your question and explains anything that stands out in an easy to understand way. Great visit!
Amazing! Would recommend and have already recommended to friends and family. Elaine is wonderful.
She is excellent!
I had a great experience with Dr Chu. She was very thorough and I was very comfortable with her. I would recommend her to anyone and her office is close to the 1st Ave L train stop. Will be going back.
Dr. Chu is super nice! I would def recommend her to other people.
Easy and fast with the latest equipment, she explains everything as she goes through a consultation. Dr. Chu was amazing, knowledgeable, and so easy to talk to!
Dr Chu is amazing. She answered all my questions, gave me very useful information on how to be more comfortable with contact lenses and was very sensitive to my worries about pricing. She's very well prepared and explains everything in a simple way, easy to understand.
Dr Chu is friendly and professional, and took the time to explain the reasons for tests and changes in my prescription. I’ll definitely go to her again.
Absolutely outstanding optometrist. Dr. Chu was so warm, open and helpful during my visit. Even though it was just a routine, annual visit, she really took the time to walk me through all my options and the procedures. Phenomenal bedside manner!
Stay away from that office, all they think is how to rip you off!
I have been dealing with my eye condition for many years, based on my visit with Dr Elaine, and the information she gave me, this is the first time I've felt hopeful. She is amazing!!
She was so nice, personable, and vey knowledgeable! Will definitely be coming back.
Dr. Chu was so professional and courteous! I was seen right away, and I was walked through every step of my appointment. She was very thorough and made sure that I was comfortable and provided me with many options. I will definitely see her again for my next appointment.
Dr. Chu was knowledgeable, kind and very helpful. I will definitely be going back for my next exam, and would highly recommend her to anyone looking for an optometrist.
Great doctor and very knowledgeable. The staff was great in the front and helped with whatever questions I needed.
Dr. Chu is the best optometrist in NYC! Professional, knowledgeable, patient, and an absolute delight. Simply the best.
This was one of the best doctors I have ever seen. She referred me to a larger eye hospital for very specific treatment, but gave me a very thorough exam to make sure I wasn't in any emergency situation with my vision. Dr. Chi was so kind, informative, and thorough. She has the greatest bed side manner, I only wish more people in the medical profession could be more like her. Would recommend to anyone.
I saw Dr. Chu for an emergency eye problem that needed antibiotics. At the time, I was nursing an infant, so there were only certain medications I could take. Dr. Chu was awesome! She did some on the spot research and made me feel a lot better about the entire situation.
Great visit, she's always very friendly and upbeat.
She was amazingly thorough, friendly, and explained everything we were doing and why. When she found out I had an autoimmune disorder she did further research into how it might effect my eyes and walked me through all of it. I highly recommend!
I had a great experience with Dr. Chu. She did try the hard sell on a new brand of contact lenses, although I've never had problems with the brand I've been using for years. This was quickly forgiven as she was extremely professional, knowledgeable, and friendly. I felt I was in good hands and would be happy to come see her again.
She is awesome! I am happy to have found her, and will be staying with her as my eye doc after my first visit. She is cordial, explanatory, and well-mannered.
Excellent! Dr. Chu was very kind and enthusiastic. It is clear she is passionate about what she does and truly cares for the well-being of her patients.
Such a great visit!! I visited her a couple months ago and have already referred her to two people. Dr. Chu was super attentive, thoroughly discussed my dry eye/contacts problems and I didn't feel rushed at all. Really appreciated that she thought about my situation longer term, and provided suggestions to prepare me for dry winter months. Also discovered some massive overcorrection that had been done before which was causing me lots of eye strain. Great visit.
Been going to her for years. Her and the staff are amazing! Highly recommend!
Very knowledgeable and provided the detailed explanation for my questions! I will go back here.
Great experience. Very friendly and professional. Definitely recommend.
Dr. Chu is very friendly and nice. She is very patient in answering all my questions, and gives me solid advice. She doesn't try to sell you anything, but give suggestions based on your professional and personal needs. I really enjoy my experience with Dr. Chu.
She made me feel valued even at the end of a Friday work day. She's awesome.
Dr. Chu is outstanding. Well-spoken, knows her stuff, does not push products or services on you, and is just very sweet overall. The office staff was wonderful as well. Highly recommend her as your provider.
Dr. Chu was extremely helpful and understanding. She's very knowledgable and would highly recommend!
Dr. Chu was so nice and knowledgable! She was a genuinely enjoyable person to be around and told me lots of useful information I hadn't known about before (I've been going to the eye doctor twice a year since before I was ten and I learned more about my eyes with her than I've learned my entire life). No wait time at all, great experience.
Professional, Friendly, Informed.
Very pleasant, professional and informative.
Elaine was extremely friendly, thorough, and professional. She gave me options, walked me through the procedure, and generally made me feel well taken care of. I couldn't have asked for a better experience. Thank you!
Very good doctor and super knowledgeable.
Very informative and through!
Really happy with Dr Chu. She really takes the time to explain the how and why of everything. I've been reliant on contacts since 8th grade and never understood as much before about what my options are and what is healthiest for my eyes. She told me the brand I'd been given for years (never offered a choice before, just told what I was getting) was almost 20 years old and as outdated as getting by with a flip-phone: heavier, less breatheable, not blink-stablized, and ill-fitting for me personally. Apparently they shouldn't just occasionally fall out, nor slide around in my eyes around when I tumble (I'm a circus performer.) I thought that was normal and given, but the new lenses she gave me are infinitely lighter and thinner and stay in place beautifully. They're not even brand-new technology, they're about ten years old and perfectly affordable, just no eye doctor before Dr Chu had taken the time to notice, explain, and offer a better option. I am grateful! Thank you!
I liked seeing her. The sales staff in the store were less helpful/friendly, and misapplied my vision insurance in their favor until I pointed out the error. They didn't apologize when I pointed it out.
She was very thorough and informative about my eye health.
Dr. Chu was super quick, and attentive which made the appointment lovely!
This was my first visit, and first eye exam since relocating to the US from the UK. I was very satisfied with the experience - I was seen right away, was given time to ask questions about any differences between the process in the US compared to back home, and could have an eye exam and contact lens consultation all in one appointment. The doctor was thorough, efficient and was lovely to chat with throughout the eye exam! I'd highly recommend the doctor and this location!
Dr. Chu was very professional and friendly, I felt very comfortable, great bedside manner, trustworthy, very happy that I found her!
Dr. Chu is very nice and knowledgable, but sometimes seems to be a saleswoman pushing specific procedures and brands of contacts.
Dr Chu was great at explaining what was going on every step of the way which made me feel more comfortable as I have not had an eye exam in many years!
She was great - she was caring, easy to talk to, encouraged me to ask questions, and gave great advice and recommendations. Only downside was a wait of 20 minutes, but it was because the patient before me was 30 minutes late
I am impressed. Knowledgable, affable approachable. I have found my eyecare professional. Yay
Even though I was a little late, she still gave me a thorough examination and was aware of the next patients time. Plus she was funny 10/10 would recommend. p.s. also really pretty so bonus.
She is very professional and very patient.
The doctor Elaine Chu is one of the best i have ever met..I highly recommend her!!
Excellent per usual! Knowledgeable, no wait time, and nice selection of glasses.
Dr Chu was very helpful and answered all my questions and concerns. I will definitely continue using her for my future sight tests.
This is was an amazing experience. I was seen immediately, Dr. Chu was attentive and spent a considerable amount of time going over my vision with me. She filled an extra form at my request which was very accommodating.
She is funny and informative.
It was my first time seeing Dr. Elaine Chu and I will definitely be returning when I am due for another eye exam. I arrived a bit early than my appointment time but she was totally fine with seeing me sooner. She was patient and I felt very calm throughout the appointment. I would highly recommend her for anyone with a high prescription.
Very knowledgeable, perfectly clear explanations. Totally recommend her.
Excellent personality - great person - wonderful doctor - very explanitory
Staff and doctor were all very helpful and friendly. The doctor helped me resolve a contact prescription in a thorough manner and I even left my visit wearing new contacts.
Great staff and a wonderful doctor who was an absolute delight to be seen by.
Dr. Chu was wonderful. Not only is she exceedingly knowledgeable, she is also very personable and willing to go the extra mile to make you feel comfortable and well informed. Following her detailed and patient examination of my eyes, she took the time to explain the anatomy of the eye to me, which I really appreciated. Highly recommended and I'll certainly be going back.
Dr. Chu was friendly and knowledgeable. She explained everything she was checking for very thoroughly. Her staff was also nice and quick.
I have now had several appointments with Dr. Elaine Chu and I am really really happy with the service received. She is humorous, listens, gives great advice, always explains everything, answered every single question I had and was just a pleasure to be around with. I cannot highly recommend her enough! :)
Perfect! She's so pleasant, informative, and sweet. She really cares!
She was very knowledgeable and kind in the visit!
After my appointment, the office was not very responsive on some items I needed to follow-up on.
Fastest eye doc appointment of my life! So quick and easy!
Super clear and knowledgeable about the lenses that I needed and the different choices that I could make about them. The best optometrist that I've been to! Highly recommended.
Awesome!!!! Very personable, friendly and informative! Highly recommend.
Very friendly and very informative!! A+++++
the staff were helpful. elaine is a sweetheart!! she was so helpful!!! i can see again!!
DR. Chu is very informative, has a great personality and is very patient. I will be going back!
Dr. Chu was super friendly and warm! Came by for an eye check up and contact lens consultation. She explained everything properly and answered all my questions. Staff was also great!!
Got there a bit early, was promptly seen since all my information had been sent via ZocDoc. Quick easy check for new glasses prescription, as well as eye health exam. Dr. Chu was very friendly and knowledgeable, explained all the results to me clearly, my options for contacts, glasses, etc. In and out in about half an hour.
I highly recommend Dr. Chu. She is very smart and did an excellent job both listening to my needs/concerns, in addition to explaining what she was doing and providing in depth medical information related to my eyes. I would absolutely see her again in a heartbeat.
Dr. Chu was great! She was very thorough and listened to all of my concerns and taught me how to properly care for my vision.
Dr. Chu is an excellent optometrist. She spent several minutes listening to my woes with my dry eyes and offered several tips on how to reduce symptoms. She also is of the try the over the counter solutions before going crazy with procedures or prescriptions type. I would definitely recommend her.
Great visit Glad Infound her and to be her patient!
Dr. Chu was able to see me quickly, and her staff was very helpful. Dr. Chu was extremely professional, knowledgeable and friendly. Highly recommend.
Dr. Chu is the real deal! She has possibly the best bedside manner of any doctor I've seen in NYC - super down-to-earth, kind, and welcoming. After I filled out the office forms and initial intake, I barely waited for my exam. She explained everything clearly, and although it was a busy weekend, never made the exam/appointment feel rushed. Very clear she enjoys her job and has a passion for it. Office staff was great as well! Wouldn't hesitate at all to recommend to other patients!
Dr. Chu was warm and extremely knowledgeable. She put me at ease and was able to correct my vision to a degree I could not have previously imagined. I walked away with new contacts and a glasses prescription to fill at Warby Parker.
Dr. Elaine V. Chu performed a very thorough and comprehensive eye exam on me today. She was professional, punctual, thoughtful, and very friendly. She answered all my questions, explaining many of the very important aspects of one’s vision and health in addition to presenting me with several options to correct my vision. She was great!! I would strongly recommend her for vision health and care.
I like Dr Chu a lot, informative and care about patients needs
Passionate about vision! Very nice and very informative!
Super nice people, very accommodating and caring.
She's super kind and extremely knowledgable about what she's doing!
Dr. Chu is excellent and very informative. I feel she truly takes her time and makes sure I understand everything she is doing and all of my options. The front staff are friendly, but seemed rushed and felt a little like they are just trying to get a sell.
Dr Chu was fantastic. She is truly passionate about her field and was extremely informative and professional with the entire experience. I wish all doctors were as sincere and competent as Dr Chu. The best!!
I haven't been to the eye doctor in years and had such a pleasant experience! I went due to redness and a heavy feeling on my eyes, turns out I have/had extremely dry eyes. She gave me sound advice, the needed medication and when I came for the check-up she confirmed it got better. She made me feel very welcome, answered all my questions and I will definitely be coming back for my annual check-up! :)
Dr. Chu is an amazing optometrist.However, the attitude and rudeness of the office and shop staff will probably stop me from going back.
My visit was brief but great. The staff was attentive & diligent. Dr. Chu was very professional, informative, kind and patient.
Extremely knowledgeable and helpful. I walked in and was taken right away. The entire staff was accommodating and pleasant. I would highly recommend to anyone looking for an eye doctor in the city.
My visit to Dr. Chu's office was an overall great experience! It was my first time getting glasses and my first vision check in many years. Dr. Chu helped talk me through many aspects of my eyesight and different options for correction. She was professional, patient, friendly and helpful. I immensely enjoyed my visit to her practice.
Great OD. Extremely informative and concise, and just generally pleasant. Very efficient operation.
Wonderful, made sure I was comfortable and answered all my questions.
Wonderful! She listens carefully and is very friendly. Just wonderful.
Extremely helpful, friendly and knowledgable.
Dr. Chu was extremely helpful and took her time to get to know me, yet was on top of her appointments and I was seen right at my appointment time. Her staff was friendly and competent. Best eye doctor visit I've ever had.
Dr. Chu was very pleasant and took the time to explain each measurement and how it helped determine the best approach as well as effects of health conditions.
Amazing as always. So friendly and efficient.
Dr. Chu was incredible!! I came to her based on a recommendation and I look forward to recommending her to others! She was very friendly and witty - it made for a fantastic experience!
Really friendly and easy to talk to. Explained everything really well and made me feel comfortable.
Elaine is fair and upfront with you on costs. She truly cares about the patient's quality, and I definitely recommend.
She was friendly, knowledgable and thorough.
I highly recommend visiting her. Very knowledgable and welcoming.
Friendly, professional and very informative. Great visit!
Amazing experience! She is so friendly and knowledgable and took the time to listen to my concerns and address them specifically! Would recommend to anyone!!
She was very nice and friendly.
Very nice. Very professional and thorough
Both the staff and doctor here are always friendly, accommodating, and efficient. Their glasses/lens program also works really well with VSP. I would absolutely recommend Dr. Chu.
She is amazingly helpful, concerned and professional
Very quick, professional, and educational. Highly recommended!
She was very thorough and informative.
Passionate. She's a great professional!
The doctor was incredibly nice and very informative. I felt like she really cared about helping me get my vision to the best it can, as I've always struggled with finding the right contacts for my prescription. Highly recommended!
She was amazing! Really sweet, her staff as well. She's really good at what she does. Gave me a thorough exam, unlike any other
Generous, thoughtful, overall wonderful!
Very professional, friendly, warm, and welcoming. Encourages further conversation making you feel at ease and cared for. No questions left unanswered.
Dr. Chu was great! She explained everything very clearly, was incredibly polite and informative and got me in and out super quickly. I highly recommend her.
Dr. Chu is extremely friendly and easy to talk too. She spends the time to listen to your concerns in order to fit you with your perfect prescription. She goes the extra step and really cares about her patients' health and happiness.
Incredibly professional , polite and knowledge. Excellent at educating you about eye health. Ancillary staff fanttastic as well, delightful in helping me pick out new glasses
Dr. Chiu is great! Second time I saw her and was just as helpful and friendly as the first time. Extremely passionate about her field and the health of her patient - highly recommended!
Super friendly and helpful.
Very well mannered and educated
Dr.Chu is a great doctor who truly cares about her patients. She is thorough and very knowledgable in her field. I highly recommend her!
Had a great experience! Dr. Chu was kind and answered all of my questions. Felt like she really wanted me to find the best contacts. They go over all the pricing beforehand, so you know exactly what you're paying for. I was out of the office in less than half an hour with new contacts and a prescription for glasses. Definitely coming back for my next yearly exam.
Dr Chiu is very efficient, gives excellent advice & is a very nice person. I wouldn't hesitate recommending her to my own family.
Dr. Chu & her staff were wonderful! The staff helped me right away & started off with the pre-screening & I was seen by the doctor soon after. The doctor was quick & helpful in answering any of my questions/concerns. Highly recommend this place! Will be back!
Dr. Chu was very friendly and also referred me to a very good ophthalmologist after she discovered a potential issue with one of my retinas.
Dr Chu is awesome! Professional, friendly, and takes the time to answer questions. I came in for my annual exam, but I didn't feel pressured to get any extra stuff done. She offers an alternative to dilation that's essentially a photo of your eyeball; it costs an extra copay but I didn't feel pressured to get it at all. She was transparent about the benefits and drawbacks of it. Also the office staff at Manhattan Eyeworks is super friendly and helpful. Yassy (sp?) was especially great. She helped me find frames that I loved. The selection there is also very affordable. They have some of your typical high-end brands like Tom Ford and Karl Lagerfeld, but also some great European designers like Prodesign and Alan Blank. I've already recommended Dr Chu to my sister, and will def be coming back for my next annual exam.
Very friendly, knowledgeable, highly competent, and happy to answer all questions! Would not hesitate to recommend!
Spent a lot of time educating me and going over everything with me, I was very happy with the service and care!
Very nice, considerate and professional!
Dr. Chu, is SUPER personable and a GREAT communicator! She answered all my questions, and recommended the best contacts for my needs. I will be going back to her for sure!
She's really friendly and very helpful! I would definitely recommend her.
The doctor was very friendly and helpful. Definitely get the optional retina photo it is totally worth [the not very high price that I am not allowed to mention because ZocDoc's review guidelines are purposefully designed to be less useful to users than they could have been] to not have your eyes dilated.
Dr. Chu was very friendly, welcoming and informative. I would recommend her to anyone.
Dr. Elaine Chu is awesome and an extremely knowledgeable doctor. She has excellent communication skills and makes you feel like you are her #1 patient. The attention to detail and sincere commitment to giving the best possible care is evident the moment you meet her. She puts you at ease right away and makes the entire process enjoyable. Even though its "just an eye exam", you feel like you are getting an in-depth analysis and walk away knowing that someone has sincerely invested in your personal well-being.
They really take care of you here. Dr. Chu is hip and down-to-earth. Looking forward to coming back next year. Our time together was educational and fun. I got pictures of my eyeballs that I'll be able to keep forever. Paid a little extra for that but it's a good investment. All told, I met 4 people and they all were not just patient focused but customer oriented. I love this. You won't have any issues with wait time as long as you are on time. Not much else to say except for if you're looking for a great optometrist that's committed to the long term relationship with you and your vision, look no further. The reviews are great for a reason and they'll definitely treat you right at this practice.
Dr. Chu was great. I arrived early to my appointment, so she recommended I go next door and grab a coffee to kill time. I came for a contact lens fitting, and she was honest, reasonable, and understanding of my concerns. She sent me away feeling confident with my decision. I will absolutely return to see her when I run out of contacts!
Fantastic! Dr Chu was thorough and informative. The visit was quick and easy. I will definitely return to Dr Chu in the future.
This was my first time seeing Dr. Chu on a recommendation from a friend. She is excellent. Wait time to see her was minimal and my time with her was not rushed. She took time to explain everything to me. Her staff were extremely courteous and professional. For sure found my new eye doctor.
She was very nice, knowledgable, and friendly. Would definitely go back.
I love Dr. Chu! She and her staff are really nice and clearly want the best for you as a patient. They're also great about working with your individual needs and explaining how their services work with your insurance - I left a note asking to make sure that everything was covered and Yolanda went above and beyond to call and leave a message detailing everything for me. When I called back, she helped me determine what the best course of action was. Dr. Chu herself is fantastic - very professional and kind. She really knows her stuff. The office is quite out of the way for me but I'll still go there based on the quality of care.
Very professional, great patient ease, and excellent technology in the office. I already recommended her to several friends!
She was very nice, knowledgable and the appointment was quick! Will most definitely be going back next year.
Best Optometrist I've ever been to and I've been to tons - had glasses since I was 8. She was willing to sit with me and answer all my questions, super personable, and knowledgable. Takes interest in her patients and makes sure they leave feeling taken care of Highly highly recommend.
Dr. Chu was extremely informative, kind, and answered any questions I had.
Extremely knowledgeable Doctor. Thorough in examination.
Dr. Chu was great. She was really helpful and put a lot of thought into what was best for me and my eyes. I also liked that I didn't feel pressured into getting my glasses from her store. I actually just had new lenses put into my current Warby Parkers. I was a little surprised by the decor/atmosphere. I was expecting more of an office feel, but I guess in NYC with he cost of rent and what not it makes a lot of sense. Also it fits the neighborhood vibe.
Dr. Chu was very helpful with helping me get contacts in for the first time and very patient with any questions I had. She checked my eyes for my license renewal and I always thought I had 20/20 vision but she was curious to see if I had 20/15 vision and took the extra time to check just to see and I did. She's really nice too. I didn't have to wait at all when I got there for my appointment.
Dr. Chu and her staff was so incredibly helpful and friendly! I asked a lot of questions about getting glasses and about my eye health worries and Dr. Chu really listened and answered all of my concerns. Her staff was really helpful in helping me choose frames. I'd highly recommend Dr. Chu!
I love that the office is run by intelligent and capable women. I plan to return for my next eye exam!
Very friendly, patient, and genuinely caring. Answered any concerns and questions I had clearly. Would highly recommend to anyone.
She was wonderful- very professional, didn't rush through our visit.
Excellent, thorough, very pleasant
I arrived really early for my appointment and she took me in right away. She was appreciative that I was there so early. She made me feel very comfortable and recommended the contacts that would be best for my eyes but at the cheapest rate. She was really nice and made me feel very comfortable.
Very knowledgeable, answered all of my questions in depth.
Amazing professional! Extremely knowledgeable, patient, and will go out of her way to accommodate the patient. Love her already!
Great bedside manner very informative as well
Very professional and courteous and explained everything to me. Very pleasant staff & office as well.
Amazingly friendly and very through in her exams.
Dr. Chu was wonderful! She was friendly, professional, and informative. I was in and out in 40 minutes and all the staff was so helpful. Definitely would recommend to a friend!
Really nice. Office staff was also very helpful. Great experience
Dr. Chu was incredible! So helpful, easy to talk to, the whole visit took less than half an hour. I felt like she was being honest with me about what was the best option for my eyes, rather than what is the most glamorous option etc. Highly highly recommend, would go back in a heartbeat.
Great doctor !
She was fantastic! She explains every detail and gives recommendations. I really enjoyed my visit with Dr. Chu and would highly recommend her!
The staff and doctor were absolutely amazing! I was a first time contact lenses wearer, the staff and doctor were extremely patient in training me on how to put contacts in and out. The doctor was able to address all my problems in a prompt and efficient manner! Highly recommend this store!
The doctor and staff were great! Got a great pair of glasses. The staff really knew how to pick glasses that looked good on me, it was actually quite fun! Will recommend!!
I've been going to Dr. Chu for the past few years and it's always been a great experience. Very short wait times and thorough explanations of procedure.
Dr. Chu was extremely knowledgeable and professional. She was able to perfectly explain the diagnosis, as well as the latest technology and products out there for patients. I would definitely go to her again and highly recommend her!
She was pleasant, helpful, thorough, and explained everything. Highly recommend!
Very informative and a pleasure to speak with.
Good deal for an eye exam. Won't give PD unless you purchase glasses at the store
She was great. She explained everything she was doing and was able to explain certain things to me. Very professional and personable.
She's super friendly and on the ball. She spoke with confidence and answered all of my questions and was patient with my anxiety.
Dr Chu is the best, rey profesional and amazingly kind. Bit kind of the opposite with the staff, that as soon as they realize that momentaylly you only have Medicaid they obviously loose interest in you as customer and the smile in their faces just disappear.
Love Dr. Chu! She is always super thorough and helpful!! Highly recommended.
Dr. Chu was super nice and very helpful. She's very personable but also quite knowledgeable and happy to explain anything. I was seen right away, no wait time at all.
I like Elaine Chu a lot however the people in the Manhattan Eye Works were horrible. They were so rude and badgered me for information without explaining all of my options. The doctor was very sweet but I would NEVER go back again.
She was very knowledgeable, kind and was able to answer my questions if needed. She will not do any unnecessary test if not needed which is perfect cause your time would not be wasted. Would recommend.
Quick and precise. Answered all my questions with confidence. Assistants were very helpful in choosing glasses that looked good on me.
The optometrist was okay. The facilities were a little dated. There wasnt even a mirror for me to use to take my contacts in/out...well there was one but it had fallen off the wall. Also I was unclear on some of the charges and when I tried to get clarity the person at the front was not helpful.
Highly recommend Dr. Elaine Chu. Great bedside manners, and follows up with her patients. She was very thorough in my appointment with her, and carefully explained the pros and cons.
Very pleasant and professional. Gives you time to as questions
Outstanding doctor - patient, friendly, thorough, knowledgeable, caring. I wouldn't hesitate to recommend her to anyone. Staff were professional and very nice as well.
Dr. Chu was absolutely phenominal! She was incredibly sweet and seemed very knowledgable and dedicated to finding me the right pair of contacts that suited my needs.
I will definitely be going back and tell others about this hidden gem. It's not fancy like Cohen or Lens Crafters, but if you have true professionals working there, you don't need the extra fanfare.
I don't typically leave reviews - but this was such a pleasant experience in comparison to previous eye appointments, I felt I had to! Elaine was incredibly professional, personable and, most importantly, straightforward about my options -- contact types, lenses, and my prescription. I highly recommend her and I am glad I now have someone I can trust to go regularly.
Dr. Chu was really amazing and you can tell she loves what she does and giving the best eye care for her patients. I would recommend her to all my friends and family! I had 10/10 experience not only with Dr. Chu but the other professionals who work there.
Best optometrist in New York City!
Very friendly and thorough.
Really Smart and is really nice. ??
Always a great eye exam with Dr. Chu - she's the best!
Very informative and professional. Great bedside manner. Excellent doctor.
Dr. Chu was very thorough, informative and accomodating to my somewhat strange situation (needed contacts for only one eye, not both). I got an appointment right away and they were able to help me get a good deal because my vision insurance kinda sucks! Great place, great doctor and I think my vision will be all the better for it!
I would highly recommend this eye doctor to everyone! One of the best experiences I've ever had for an eye exam. Elaine was extremely knowledgable and had great recommendations. I didn't have to wait and was seen right away. She answered all of my questions and concerns honestly. She let me sample contact lenses for a week before I committed to them and even checked online for the best contact lense deal and matched it! Great experience all around- thank you!
The best optometrist I've ever had! She is so sweet! And she explained to me everything. She even asked me questions to better assist with my situation. Definitely recommend her to anyone!
Loved her! Dr. Chu explained everything very well, answered all my questions, and did a quick, painless and comprehensive check-up.
Dr. Chu was absolutely amazing. She's a young professional that actually explains every test, definition, consequence, etc. and I hope she will never change. This is the first time I can say that I actually like my eye doctor!? Great personable manner and great knowledge is industructable. Will be returning! Thank you doctor!
This was my second time seeing Dr. Chu. As I remembered from my first visit, Dr. Chu is very personable and she is sure to explain all portions of the exam. She was great about recommending affordable contact lenses for me and her staff helped me understand my insurance coverage. Definitely recommend!
Informative, very friendly and patient! She seems like she really cares about her patients no matter how big or small the problem is. I would recommend her to my friends!
Good doctor, fast, helpful, and clear explanations.
Elaine is very professional and very personal! Would definitely recommend!
Best optomotrist ever
I had a wonderful experience! I was seen right away, within about two minutes of completing my paperwork. My exam was quick and thorough and she was incredibly kind and responded to my expectations and needs. When my exam was complete, a staff member helped me select a new pair of glasses. The entire process was done in less than an hour and my eyeglasses will be ready within five days. You don't get better than that!
The staff was professional & helpful. Dr.Chu was amazing! She made me feel comfortable & was so thorough with my examination. I was very happy with her . I will definitely recommend her to my friends & family.
Best eye doctor I've ever been to. Dr. Elaine not only gave me a very thorough checkup but also was really friendly and taught me about the procedures and machines. Best eye doc ever.
Very helpful! Waited less than five minutes. Friendly staff. Will recommend to friends looking for an eye doctor in the city.
Elaine was great, she is thorough, perceptive, and explained my eye exam and the details and nuances of my astigmatism and prescription needs perfectly.
She was awesome, she explains every detail of your eye exam. I highly recommend her for your next eye exam.
Love Dr.Chu! I found her on Zoc Doc; so happy with her. She's super sweet, punctual and no BS. And everyone who works here is great, too.
Very easy to talk with and took my concerns very seriously. She's serious about maintaining good eye health and knowledgeable about which contacts work best for you.
Elaine was awesome. 1) She Is very knowledgeable 2) There was no wait (she keeps the schedules so patients aren't jammed up and rushed) 3) She explained a lot of details to me that she didn't have to but I thought it was pretty interesting/fun to learn about (I never really understood why having your eyes dilated was so important) 4) She was really accommodating and made me feel like I was welcome to contact her with any questions/concerns even after I left (I actually came back a few hours after my visit to switch out my contacts because the pair I got made my eyes pretty dry) and 5) I probably should have left something behind so I had to come back for a 3rd time haha
Very friendly and easy going, but also gave confidence in the process and prescription -- no complaints and will likely be back. Definitely wants you to get frames too, and while she doesn't oversell to an annoying degree, does try to slyly encourage you.
She's really attentive to every detail and follow up closely to make sure of your progress.
She is very knowledgable, very friendly and very fast. Definitely coming back.
Dr. Chu was very knowledgeable on my contact lens fitting, she provided me with various options to explore. Out of all the options she gave me, dailies were the best and I love how they're such a healthy option. The staff here is extremely helpful and friendly, they went over all my benefits and allowed me to be aware of what is provided by my insurance for me. I would highly recommend this place!
The appointment was fast and efficient. Dr. Chu was very helpful regarding my current prescription and making sure any changes to my contacts and prescription caused minimal impact.
First time patient with Dr Chu and I was there for my annual eye exam. Thorough exam, discussed the purpose and reason for each test me and explained my insurance benefits. Highly recommend.
Dr. Chu was wonderful, as was the entire staff. I was told exactly what and what not my insurance covered with clarity and detail. Throughout the exam, Dr. Chu was explanatory and knowledgable. Warm , professional and helpful.
I thought the appointment was quick and easy. I think the sales approach in regards to their eye glasses was a bit aggressive.
Always a pleasure! Thorough and informative, zero wait time. Highly recommended.
Dr Chu is great!
I was seen about 30 seconds after I finished filling out my forms. The doctor was respectful of my time yet very thorough! Highly recommend.
Very thorough! She was kind, comfortable, and professional.
Dr. Chu was very professional and very approachable. She's young and friendly and creates a very pleasant environment. She's also very practical about her advice and very honest about her opinion. Will be going back and would recommend to my friends and family!
I rarely write reviews, but felt that it was necessary given my experience with Dr. Chu. Bottom line is -- she is fantastic. I am very particular about my vision and have had many issues over the years getting both my eye glasses and contact lenses to my liking. I have been back to Dr. Chu a variety of times to tweak my contact lenses and to get my prescription just right. She couldn't have been more accommodating and easy going about all the back and forth.
super attentive to client's needs very thorough, keeps records of everything, great overall!
Very helpful and knowledgeable
Elaine was both kind and highly competent. She was open to discussing my ocular concerns with me and validated my fears while offering a variety of treatment options. Her staff was friendly and efficient and I am actually excited to visit again.
Dr. Chu is very professional and also very friendly. She actually cares about your eye health and answered all my questions and concerns. She's also good with putting patients at ease when having to do more complicated eye procedures.
Dr. Chu is a very good eye doctor! I was very impressed on how comfortable she made me feel and was very knowledgable in her area of expertise. Would definitely recommend!
I went to Dr. Elaine Chu a few months ago for Contact lenses, an eye exam, and my eye glasses prescription. Dr. Chu was very nice and informative and seemed very agreeable. I told her I would like a written prescription since I wasn't sure if I would be purchasing eyeglasses from them at that time. The girls at the front desk wrote down a prescription and I went on my way. When I went to place an order online for glasses today I noticed that my pupilary distance was not included on the prescription. Thinking there must be some harmless mistake, I called the office and a man answered. I explained my situation and told him I would like him to give me the measurements on file so I could order glasses. He told me that they never take measurements unless frames are being ordered from them as every frame has different measurements. I told him this is not true, as I need the pupilary distance, and if the pupilary distance measurements were not taken (as I was initially assured they would be) I would not have wanted to visit the office in the first place. He responded that any place I go to to get glasses made can do the measurements there or they will do the measurements at their office for a significant fee. I said that is ridiculous because I had technically already paid for and requested these services, and the fee he mentioned was than my insurance co-pay for a glasses exam. Also, I mentioned that I was ordering the glasses online so getting the measurements done from the company I ordered from would be impossible. The man on the phone replied that that is not their problem and that Warby Parker charges what he considered a minimal fee to return glasses. The fee was irrelevant as it is a significant amount of money for me to pay for something that shouldn't even be a problematic purchase in the first place. Also I told him that I wasn't purchasing my glasses from Warby Parker so that really is not applicable to me and I would still like for him to at least see what pupilary distance measurements are on my file and pass those on to me. He began yelling and said that I could take that up with Warby Parker. Again I reiterated that I was not ordering from Warby Parker and asked him if I could at least get whatever numbers are on my file. He finally said he would fax me whatever was on my file. I asked him if he could e-mail it to me as I do not have a fax number. He said he can't do that. I asked if he could at least read me what was in my file and he said it wouldn't be different than what I have now anyway so it's a waste of time. At this point I was rather fed up, and particularly since the man hadn't asked for my information to begin with it feels like he was more or less holding my Measurements hostage since I wasn't purchasing my eyeglasses from them. As a result I told him again that this is ridiculous, not remotely helpful, and that I would write a bad review to reflect my experience. He responded that if I did that he would respond to the review and get his lawyer on the phone so I could talk to his lawyer. At this point I hung up the phone since I was now being threatened with a lawsuit for asking for my Pupilary Distance. I definitely do not recommend going anywhere near this office.
Dr. Chu was amazing. She was very polite, kind, and professional. I haven't had an exam in over 3 years and she was very patient with me. Great selection of glasses and decent prices. Highly recommended!!!
She was great, definitely going to keep seeing her! Highly recommended, so helpful and personable!
Quick, helpful and friendly.
Elaine was very professional and the office is comfortable. She explains everything to you. Personally I went in for contacts and she helped me learn how to use them.
Amazing experience. Dr. Chu is very friendly, has great energy, and I felt completely comfortable. She was patient and persistent on getting me the perfect prescription despite me being squeamish about my eyes. The store is very cute as well and and everyone was helpful and nice as I tried to learn to use contacts for the first time. Highly, highly recommend, I will be back!
Dr. Chu was extremely friendly and knowledgable. She explained the possible reasons for my vision changes, which ultimately led to lowering my previous prescription. My exam was thorough. I was seen in a timely manner and all my concerns were clearly addressed. Overall, I am very happy with my eye exam and I'll be certain to make future appointments with her when that time comes.
Dr Cho is great! Very professional and knowledgeable which also being friendly, kind and patient. She did not rush through the eye exam and explained the change in my prescription and asked whether I was comfortable with the change. Also, gain me free samples of contacts to test out my new prescription in a new type of contact. Highly recommended.
I thought Dr. Chu was great. Straight forward and very easy going. All of the eye technology is a lot more update compared to other places, I am sure to go back!
Dr. Chu is my fav eye doctor. She's very professional, thorough, and friendly. She takes the time to answer your questions and gives good advice on which contact lens are right for you.
She was extremely knowledgable and thorough. She set me up with a new contact lens that's so much better than the one I used to have that I can't even express the difference. She was also really nice and explained everything, offered me multiple options that I could choose from. All in all it was a great experience.
Excellent experience. Really glad to have found Dr. Chu. She answered all my questions, got me into a much better-fitting pair of contacts, and the staff at the office was friendly and efficient.
Elaine was great. Took great care, and gave me my prescription no hassle. There was a bit of a wait, but I was back at my desk within the hour.
She was great treated you very well
Dr. Chu was so kind and helpful. I went in because I wanted to switch from glasses to contacts. I waited less than 10 minutes to be seen by her. The eye exam was a breeze and she asked me questions to determine the best type of contacts for me. While teaching me how to insert and remove the contacts, she was very patient with me. I'm definitely recommending Dr. Chu to my sister for her next eye exam!
The best optometrist in NYC. Pleasant, professional, and highly knowledgable. It's always a pleasure visiting Dr. Chu!
Dr. Chu is fantastic. While I was waiting for my eyes to dialate, I asked questions about eye muscles and she gave me facinating explanations, even pulling up YouTube videos that illustrated certain disorders. She is one of the most informative, friendly, and understanding doctors I've ever seen.
Dr. Chu was very professional and informative. She offered me a few options for contacts and she gave me good advice. I Highly recommend her.
Dr. Chu was great! I went in for a contact exam and she was thorough and engaging. I told her about my previous issues I experienced with my contacts and she made some minor tweaks to my prescription and I haven't had any problems since. I definitely will be going back and have recommended her to all my friends.
I was a bit skeptical walking in but was more than happy with my visit. The receptionist was super nice and helpful. Dr. Chu was really down to earth and knowledgable. She knows her stuff and makes sure you know everything you need to know. Will definitely be coming back.
Nice enough but felt like she was pushing her own preferences and ignoring mine. I had explained that I wore daily lenses for a year, then switched to monthly lenses a year ago and really liked them; she kept pushing the daily lenses.
She was really sweet, easy to talk to, and nailed my rx. Very happy.
I went in for a follow up and got the same amazing care that I did the first time!
She was very nice, friendly, and professional at the same time! Explained all steps and procedures of my first vision exam very thoroughly. All in all a very good experience and I would highly recommend Dr. Chu!
she was very professional, she explained thing to me and I understood what she was saying . I would recommend any one to her.
Dr. Chu was great. She was very professional and efficient. She took the time to explain what and why she was doing each step of the way. She never pushed me to buy any products. Highly, highly recommend. The store on the outside is less great as they are a bit pushy.
My visit at Manhattan Eyeworks was fantastic, and a pleasant surprise. I've always gone to Lenscrafters in the past, so was nervous to try out a more 'local' place. Elaine was fantastic, she made an effort to see me in a timely manner, she was friendly and upbeat, and explained the steps of the eye exam as she went through them. I have no complaints. Plus, the frame selection was MUCH better than I've ever seen at Lenscrafters. All in all, I was very satisfied with this visit and will definitely return for my next eye care needs.
Solid local eye doctor-- gave me awesome new contact lenses for my dry eyes.
Really nice. Really friendly. Would highly recommend.
Dr. Chu was extremely personable during my appointment and worked hard to accommodate my financial constraints when recommending contact brands. Her office matched the price on 1-800-CONTACTS and the staff explained my insurance benefits clearly. Great experience!
Highly recommend. Very easy to talk to and answered all my questions clearly
Elaine was wonderful! So personable, so easy to talk with, and she explained everything very well. We bonded over our love of ZocDoc, so that was nice too. I never felt like she was trying to rush me out of the office or push add-on services or products or anything fishy like that. I highly recommend her!
Professional and Patient.
My husband and I went for our annual checkup. Elaine was great. The exam was extremely thorough and informative. Exhibited great bedside manner and professionalism. The front store staff were courteous and helpful as well.
She was great. Professional and friendly. My prescription was perfect.
Dr. Chu was very nice and made me feel comfortable. She was very thorough in answering my questions/concerns.
one of the most informative doctors I have been to. Was extremely knowledgeable. Dr. Chu wanted to make sure I had a comfortable and relaxing experience The staff was very friendly and explained everything my insurance covered and didnt cover. I came out a happy patient and even got contacts and glasses. No wait time at all.
Dr. Chu was fantastic! Very professional and informative. The exam was very thorough and she took the extra time to help me find a specialist I needed, then called me later to check up on me.
Optometrist was AMAZING! As a new patient, she was extremely thorough and catered her remarks to my age. Overall, I'm very impressed at how well the appointment went. I'd recommend her to anyone!
Dr. Chu was nice enough, but I was slightly unnerved by her education and bedside manner. Mostly, I felt pressured by the office staff to go with eyeglasses and select one of their mediocre frames despite my repeated insistence that I was in dire need of contacts. The office staff told me they expected the contacts shipment two days after my appt and they would call me to confirm. Except they never did. I finally called a week later to find out that apparently my contacts had in fact arrived.
Dr. Chu was GREAT! She was very thorough with the exam. The whole process was great! The entire staff was very friendly and helpful! Will be returning to pick up my great-new awesome glasses! As well as contacts! :-)
Dr. Chu is very friendly, professional, and knowledgeable. Her staff could have better communication skills, but other than that I have no complaints.
She was very personable, knowledgable and comfortable to talk to. Excellent staff, whom are all very communicative.
The Doctor was very nice and professional. However the staff was pretty horrible to me.
She was great. Will recommend her to friends. -Betty
Very helpful, quick and knowledgable
Quick, efficient, and painless. Highly recommended!
Ms. Chu is Incredibly nice and easily the most helpful eye doc I've been to in the city. Why would you visit anyone else? 10/10 would visit again.
It's been a long time since I visited Dr. Chu. I moved from New York a few years ago, but she was fabulous and to this day I would still recommend her to anyone.
Dr. Chu is awesome. The exam was quick and she is very professional.
Everyone in the office is super friendly and helpful. Dr. Chu has a great sense of humor and made me feel comfortable right away.
Dr. Chu was funny and knowledgeable. It was totally obvious that I was nervous. Dr. Chu's humor calmed me down and we had a productive conversation about my eyes.
profession and very caring. Pays attention to details.
great exam. very fast and easy. very friendly.
Very personable and informative doctor! Patient and a listener and did not rush through the examination at all. Thorough explanation of options and medical conditions. Would highly recommend Elaine!
Approachable personality and patient with any concerns or questions I had regarding my contacts and eyewear perscription. Thorough check up. Did not feel rushed at all.
Dr Chu is very professional and knows how to connect with her patients. She is very knowledgeable on the field of optometry and provides a lot of explanations on what each test is for. Sometimes the information was a little overwhelming, but I also saw her early in the morning. She's very energetic and tries very hard to talk in the most layman terminology.
Dr. Chu was great! She explained all I needed to know about contacts
Very good, took a lot of time to explain things, was patient and gave seemingly good advice.
Elaine is super friendly and the whole visit was very efficient and easy. They have just started using ZocDoc and I'm glad I found them!
Dr. Chu was great ,she fitted me with these new more breathable contacts and told me that they were great for this time of year with allergies which we both joked about whose were worse. Jessie was great the optician who helped me afterwards also. I highly recommend a full exam with Dr. Chu and will be happily looking forward to returning next year.
Elaine Chu is very professional and serious about eye health. Similar to a dentist insisting that you floss, Elaine Chu will insist that you take the best care of your eyes, and she will take the time to explain how and why. Her staff is also courteous and engaging.