Dr. Geneva Cleveland, OD

Optometrist

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Eyeglasses
2150 Pennsylvania Avenue NW, Suite 2A, Washington, DC, 20037

Qualifications and Experience

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Professional Statement

If you are experiencing shortness of breath, chest pain or any other emergency, please call 911. Dr. Geneva Cleveland is an experienced and diligent optometrist serving the community of Washington, DC. Dr. Cleveland attended the University of Missouri-St. Louis, where she received her optometry degree. She completed her residency in primary eye care and vision rehabilitation at Northport Veterans Affairs Medical Center. Dr. Cleveland is a part of GWMFA Ophthalmology. She is certified by the National Board of Examiners in Optometry. During her consultations, Dr. Cleveland fully explains patients’ conditions and helps them choose the right treatment. She ensures that clients receive the best possible corrective vision prescriptions.

Zocdoc Awards

Verified Patient Reviews

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Dr. Cleveland is expert with hard to fit contacts. Thanks

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Dr. Cleveland was great. Call them to ask about what their prices are. They did not accept insurance of any kind to cover the contact lens appt (to determine prescription).

(Verified Patient)

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Dr. Cleveland is excellent. The whole office from reception to her assistant and her are efficient, professional and considerate.

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I really like Dr. Cleveland, but I was astonished by my long wait and the fact that no one apologized for it.

(Verified Patient)

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Very knowledgeable and professional.

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Dr. Cleveland is great. She listens to my concerns and has appropriate options and suggestions. She clearly knows what she's doing. The office staff, however, leave something to be desired unfortunately. The women (1 in particular) at the front desk for check-in/check-out could really use a lesson on customer service. It is because of them and them alone that I will strongly consider seeking care elsewhere despite my great experiences with Dr. Cleveland.

(Verified Patient)

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Dr. Cleveland is always a pleasure to see - she's very good at what she does, has you in and out, and is a very sweet person as well, so you always feel comfortable.

(Verified Patient)

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Knowledgable, professional and friendly.

(Verified Patient)

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Dr. Cleveland and Paulette were as usual highly professional, pleasant, unrushed, and efficient. They both responded to all of my questions and gave different options regarding contact lens and eyeglasses. Highly recommended.

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She is excellent--very efficient and informative and pleasant.

(Verified Patient)

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IT was exactly what I hoped for and she made it as easy as possible. She even answered all my silly questions.

(Verified Patient)

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Everyone at this office was so friendly and helpful, even at 7:30 in the morning! Dr. Cleveland was incredibly nice and professional, and I highly recommend her. Definitely making this my go-to spot for all eye health-related services.

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Dr Cleveland is a great listener and always makes me feel like she has all the time in the world with me even on busy days. Highly recommend.

(Verified Patient)

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Dr. Geneva Cleveland excels in her field not only because she is an outstanding ophthalmologist but demonstrates an exemplary degree of professionalism and compassion with a patient. -- I also want to acknowledge Paulette who for years ably. and efficiently manages all my contact lense orders

(Verified Patient)

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Dr. Cleveland is always pleasant and takes time with you to be sure she understands your needs to make the right prescription for you. Very easy to talk to and readily answers any questions or concerns you may have.

(Verified Patient)

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Great Eye Doctor. I haven't been to one since I detached my retina 15 years ago. Had pain in my other eye to see what was wrong. She was able to diagnosis it quickly and gave the names and pictures of the over the counter meds that would help. Im all about visuals. Everyone in the office is soooooo nice. At 7:00 am I dont usually expect people to be pleasant but it was a great atmosphere and I would definitely recommend.

(Verified Patient)

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Dr. Cleveland was very knowledgeable. She offered advice and answered all my questions. I enjoyed her as a professional.

(Verified Patient)

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Dr. Cleveland was great. She explained everything she was doing, what she was seeing and didn't lose her patience with me when I was flinching at eye drops and other instruments near my eyes. Unfortunately the front desk staff were really disorganized and because of this, my appointment was delayed and I waited a half hour before I was sent back to an examination room. They didn't tell me they needed the paperwork they gave me back and no one followed up when they were all busy chatting about office gossip.

(Verified Patient)

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I was very satisfied with the experience!

(Verified Patient)

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Reception is thorough and professional Paulette is a gem Dr. Cleveland explains everything and has a great personality

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Dr. Cleveland is great, caring and friendly. But the office staff was so careless... She didn't read the information I put down and kept asking questions. She also processed my payment wrong although I gave her my insurance card. I had to wait for 10 more minute for correcting while she noted that the wrong instruction was given by the patient... That's really irresponsible and annoying.

(Verified Patient)

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She listens to your concerns and asks appropriate follow up questions to be sure she is making the right recommendation for your vision needs.

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She is very professional and thorough.

(Verified Patient)

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Overall I had a very positive experience. I had an early morning appointment and was seen right away! From that point on I was in direct contact with Dr. Cleveland for the entire time I was there and she did a great job of addressing my contact lens issues.

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Excellent.

(Verified Patient)

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Great, very professional, answered all my questions.

(Verified Patient)

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Dr. Cleveland was friendly, kind, and explained everything thoroughly.

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The optometrist was fine but I had to wait 40 minutes to see her. The staff didn't say anything about the delay until I asked. Also, they didn't have the paperwork I'd filled out online and I had to fill in a form at the office.

(Verified Patient)

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Very professional and kind, listened to my complaints and then did a very thorough eye exam. Front staff seemed very overwhelmed though.

(Verified Patient)

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Excellent care

(Verified Patient)

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Excellent doctor. Good diagnosis, great bedside manner, reasonable pricing, very patient. Impossible to reach her office. Staff doesn't answer the phone or picks up and disconnects the line right away.

(Verified Patient)

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I have keratoconus and Dr. Cleveland is the only doctor in DC I've found who can fit me for the necessary contact lenses. She understands the condition and is thorough and attentive.

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She seemed very thorough and professional

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GW pushes you to seeing an optometrist rather than an ophthalmologist if you want contacts as part of your eye exam; so that's the first negative (they will not give you an appt with an optho if you mention you need contacts; I said I wanted an optho exam and would come back a 2nd time for contacts, they canceled my optho appt made on ZocDoc). That said I really liked Dr. Cleveland and her tech. The eye exam was thorough, she is knowledgeable, and she doesn't just give you a contacts prescription, she dilates your eyes and does an exam. So I'm confident that if there are any eye health issues, you will be referred to a ophthalmologist. The office is mediocre. Their equipment is top notch. But be prepared for a LONG wait in an old waiting room which doesn't have nearly enough chairs and has you sitting inches away from the next patient. I was in the office for 1 hr 50 min -- between the initial wait, the exam, having to wait after eyes were dilated, the second part of the exam, and checking out which took a good 15 min. The 2 front desk people are incredibly rude and slow and spend most of their time barking at people -- patients and residents -- and acting like they are doing you a favor by checking you in/out. So while I'd recommend this GW department for good care, the atmosphere leaves a lot to be desired.

(Verified Patient)

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Dr. Cleveland was congenial and took time to explain things to me.

(Verified Patient)

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My husband had recently seen Dr Cleveland and she did a great job with his exam and the contacts. She is very professional and answers all your questions. I was very pleased with my exam today as well.

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Dr Cleveland was great. Front desk staff and check out staff were unprofessional and rude.

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Very productive..

(Verified Patient)

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Generally very good, but the visit took much more time than I had anticipated. From walking in the door, to leaving the appointment was over 2 hours. Dr. Cleveland was really nice and very thorough. The staff were friendly and very helpful. But the transitions from waiting room to initial exam, then between that and Dr, then between Dr and waiting for dilation drugs to kick in... it all added up. I'm glad everyone took the time to do things right, but it seemed like I could have spent less time in-between steps. To add to that, my eyes were dilated for another 2-3 hours afterward, which made me unproductive at work. Overall a good visit, just took too long.

(Verified Patient)

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She is very knowledgeable, helpful and provided me with advice and viable alternatives. Greatly appreciated. Professional, understanding and sincere