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Dr. Hongbin (Helen) Xu, OD

Optometrist

Professional statement

Dr. Hongbin (Helen) Xu is a trusted optometrist serving residents in West Boylston, MA, and the surrounding areas. She speaks English and Mandarin. Dr. Xu earned her M.D. at the Beijing Medical University School of Medicine in Beijing, China. She later earned her O.D. at the New England College of Optometry in Boston, MA. She also received contact lens training at the New England Eye Institute in Boston. Dr. Xu has earned numerous awards for patient satisfaction and excellence in optometry. She says, “I believe that the eye is the window to the soul, and through which you can see the health of the body and the mind. I like to take care of patients with vision disorders, and I always treat them like family. Optometry fits my career goal perfectly well.”

In-network insurances

  • AARP
  • ACE
  • Aetna

Specialties

  • Optometrist

Practice names

Education and training

  • New England College of Optometry, Doctor of Optometry
  • Peking University Health Science Center, Bachelor of Medicine
  • Capital Medical University, Beijing Friendship Hospital, Residency in Ophthalmology

Awards and publications

  • America’s Top Optometrists 2011, 2012, 2013
  • Talk of the Town Awards: Excellence in patient satisfaction 2013
  • Certified Provider for Paragon Corneal Refractive Therapy/Ortho-K

Zocdoc awards

Rapid registration
See you again
Speedy response
Scheduling hero

Languages spoken

  • English
  • Chinese (Mandarin)

Provider's gender

Female

NPI number

1215168976

Office locations

HB Eye Care Center

242 Woodland St, Suite 210

West Boylston, MA 01583

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Dr Xu saw my son and was absolutely amazing! She took time with him and even helped him pick out glasses at the end of the appointment. The front desk staff is also wonderful, friendly and personable!
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No wait time and friendly staff
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Dr. Xu and her assistant were clear about what they were doing each step of the way and transparent about costs. They were amiable to talk to, and I had a great experience. Highly recommended!
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Extremely smart, made me reconsider how frequently I should be getting eye exams. Nice office, nice staff!
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Friendly, fast service. Dr Xu is very good at what she does, she took her time to explain everything she was doing. Would definitely go back!
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Great service!
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Very professional and knowledgeable staff. Super friendly and helpful!
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She's very nice and very helpful.
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Wonderful doctor. She is very sweet and thoughtful. Staff is very helpful. She even was able to squeeze my husband in for an appointment.
Less than 1 year ago
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I was very pleased with the office and doctor.
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Informative. Impressed with both her and her staff as they communicated insurance, billing and medical needs. Thank you for a great experience.
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I am grateful for Dr Xu's analysis of my interocular lens problem. I needed her recommendation to move me towards a rectification of the issue.
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Everyone in the office was friendly courteous and efficient. Dr. Helen Hongbin Xu was great. It was a very simple, clear, and positive experience.
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Very nice and professional, extremely clean office and state of the art equipment.
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Beautiful office, staff is very pleasant but even though they accept mass health the don't carry the glasses.... I wish I had known that because I would have chosen another doctor because now where am I supposed to get glasses? Soa little sad about that... but I still love your app!!
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Beautiful office, in new building. The suit is actually around the back of the building so I had to stop and ask. Also they accept my insurance but had no classes that my insurance covered??? But still was very happy!
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Dr. Xu gave me very thorough and expert eye exam, She offered me a very advanced technology called Orthokeratology/Corneal Refractive Therapy, it corrects my vision when I sleep, and I can see perfectly during day time without wearing any glassesor contacts, also, it can stabilize my prescription, it's awesome! I will recommend to my friends who wants to see perfect and don't want their eyes getting worse, Ortho-K lens is what you need!
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Very nice
More than 1 year ago
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Nice small office. Comfortable and welcoming but alittle late on appointment (but most doctors are) I probably shouldnt have driven after my eyes were dialated as I could not see my gps but everything else was fine and I would recommend if buying glasses ect. Very cute selection!
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This place is the best ever........
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"all 5 stars"
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Great location and services
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Very informative
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Dr. Helen Xu is amazing, she is very friendly and easygoing. Her office is nice clean and very welcoming, she has the most advanced technology and equipment I have never seen before. She is very thorough, She gave me a pairof contact lens, I have never seen such a clear world in my life! The frame selection is diverse, you can get whatever you want, from fashion to designer to luxury brand.... Definite will be back!
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Although I submit my health insurance copies along with my personal information when I booked the appointment, I was waiting for a long time when they made sure my health insurance covers eye examination
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She was great, right to the point and gave me the right prescription. Very happy.
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Very professional, knowledgeable, and helpful!
More than 1 year ago
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Dr. Xu is extremely caring, thorough and professional. She takes the time to explain what she found and provide me the best solution. I did the Ortho-K lens which I sleep with it to reshape my cornea and correct my visionduring sleeping, now I can see perfect without wearing any glasses or contacts at all at day time. It's fantastic! I love it the most is that Ortho-K lens can stabilize my prescription. Highly recommend!
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The doctor is very professional and knowledgeable; she correctly diagnosed my vision problems and prescribes the right contacts and glasses for me. It is the first time I can see so clear! Dr. Xu take my insurance, so my cost isminimal. They also have the retina imaging system which can take pictures in my back of my eyes to correctly diagnose my eye problems, it's awesome! Initially, I came for my contacts and glasses, but after she examined my eye and explained it to me with the retina images they took, she found some spots in my back of my eyes, she developed a very thorough treatment plan to me. From the insurance checking to eye exam and retina imaging, I am very pleased their services, I will definitely come back for my annual eye check. Thank you, Dr. Xu!
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She was very kind, helpful and informative. Nice comfortable environment. Many different frames available from generic to designer, lenses included, can't beat that! It turns out I had an astigmatism and never knew! Will be returning for my next check up. Thank you Hongbin!
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Office was very clean, she was extremely efficient and friendly. Explained what was wrong with my eyes and how to peotect them, and she took the time to find a pair of frames that would work for me. So happy I found her!!??????
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Both the office staff and Dr. Helen were very kind and professional. I had an excellent experience there.
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Dr. Xu is very caring and professional. I went to see her because I have dry eye and couldn't wear my contacts. She offered me "ortho-k" lenses which I only wear them when I'm sleeping. It reshaped my cornea, corrected myvision and slowed down progression of nearsightedness, so the next day I had perfect vision without glasses or contact lenses. She is awesome! I'll definitely refer her to all my friends.
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Dr Xu was very pleasant, professional and thorough. Very helpful in sorting out insurance issues and finding me the right glasses.
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Dr.Xu and her staff were welcoming, helpful and understanding. She even discussed what glasses would be the best for me and my astigmatism. I was in and out the door in under 25 minutes for en eye exam. She also welcomedme to contact her about any issues I may experience in the future. She's great! And well worth the drive if you're in Worcester.
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The eye doctor was very professional and explained every test throughout the examination. Then she recommended some eye glasses, with pricing in mind. It was a great experience. Highly recommend this doctor!!
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Very friendly and easy going.
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Dr. Hongbin Xu is knowledgeable and professional. The selection of frames us diverse and yet not over whelming. I plan on returning annually.
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Dr. Xu was extremely knowledgeable and thorough, l was very impressed by her caring and attentiveness. Now I can see better than ever. Highly recommend!
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Dr. Xu is very nice and professional, she gave me very thorough eye exam, explain all the details about my eye conditions, answered all my questions. I have large astigmatism in my eye and my previous doctor told me that lcould never wear contact lens, but Dr. Xu gave me a TRIALs, It's the first time l can see so clearly! she also helped me pick up a very beautiful frame which fit me perfectly! l'll definitely come back and recommend to all my friends!
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Very nice, little hard to understand
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I liked the way the Dr. explained what was going on inside the eye as I get older and changes happen.
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I was taken right in to see the doctor and she examined me right away.
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She was very thorough. Great doctor.
More than 1 year ago
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