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Dr. Irina Shiyan, OD

Optometrist

New York, NY

About Dr. Irina Shiyan

PLEASE NOTE: DR. SHIYAN TAKES THE INSURANCES THAT ARE LISTED; HOWEVER, WE ARE AN OPTOMETRY PRACTICE. IN ORDER FOR US TO TAKE THESE FOR ROUTINE EXAMS, i.e.: glasses or contacts, YOU MUST HAVE ROUTINE VISION COVERAGE THROUGH YOUR MAJOR MEDICAL OR THROUGH A THIRD PARTY. PLEASE CALL US WITH ANY QUESTIONS. Dr. Irina Shiyan graduated from the SUNY College of Optometry with a Doctorate Degree in 2008. She earned her undergraduate degree from NYU’s College of Arts and Science. After graduating, Dr. Shiyan became an integral part of a multi-specialty practice associated with Peninsula Hospital in Far Rockaway. From pediatrics to adult eye-care, Dr. Shiyan, in partnership with other doctors, provided a comprehensive range of ophthalmology and sub-specialty services. Dr. Shiyan also volunteers her time and expertise to charity organizations and events, offering free eye care and consultations to needy families and children. Some of these nonprofits include the Special Olympics, Big Brother Big Sister events and OneSight vision screenings. In 2010, Dr. Shiyan’s vision of a boutique-style eye care establishment that focused on personal attention, impeccable customer service and unsurpassed expertise was finally realized. Dr. Shiyan and a fellow Optometrist, Dr. Natan Dorfman, opened Village Eyecare in the heart of the East Village in NYC. This ideal location complimented Village Eyecare’s personable and friendly service. Dr. Shiyan and Dr. Dorfman are happy to offer a wide range of services and expertise to all East Village residents and visitors. When Dr. Shiyan is not seeing patients at Village Eyecare or volunteering at the many charity organizations or events she is a part of, she travels to exotic locations and supports local art and music organizations.

In-network insurances

  • ACE
  • Aetna
  • Amida Care

Specialties

  • Optometrist

Practice names

Education and training

  • State University of New York, Doctor of Optometry

Zocdoc awards

See you again
Speedy response

Languages spoken

  • English
  • Spanish
  • Russian
  • Ukrainian

Provider's gender

Female

NPI number

1972758449

Overall rating
4.7
Recent reviews
Dr Shiyan was perfectly lovely but her colleagues were comically rude. The office is cramped and they try to upsell youmultiple times during the visit. They don’t have a waiting room only chairs in a very narrow hall. When people walk by they either bump you or you have to get up. They also make you wait for about an hour. If you have the option to go to another optometrist do so!
Dr Shiyan was perfectly lovely but her colleagues were comically rude. The office is cramped and they try to upsell you multiple times during the visit. They don’t have a waitingroom only chairs in a very narrow hall. When people walk by they either bump you or you have to get up. They also make you wait for about an hour. If you have the option to go to another optometrist do so!
Damian K. · June 22, 2019
Was recommended this practice from a work colleague and it was great - was seen right away, and the eye examwas efficient and easy. Also they had in-depth reviewed my insurance options so I was walked through what was covered and what wasn't without even having to ask - this was a huge help!
Was recommended this practice from a work colleague and it was great - was seen right away, and the eye exam was efficient and easy. Also they had in-depth reviewed myinsurance options so I was walked through what was covered and what wasn't without even having to ask - this was a huge help!
Gabrielle C. · June 21, 2019

Dr. Irina Shiyan's office location

Eyes on Second

170 Second Ave

New York, NY 10003

Patient reviews for Dr. Irina Shiyan

All reviews have been submitted by patients after seeing the provider. For more information about Zocdoc's review system, check out this FAQ.
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Based on 891 reviews
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Overall
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Bedside manner

Dr Shiyan was perfectly lovely but her colleagues were comically rude. The office is cramped and they try to upsell you multiple times during the visit. They don’t have a waiting room only chairs in a very narrow hall. When people walk by they either bump you or you have to get up. They also make you wait for about an hour. If you have the option to go to another optometrist do so!

Source: Zocdoc
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Was recommended this practice from a work colleague and it was great - was seen right away, and the eye exam was efficient and easy. Also they had in-depth reviewed my insurance options so I was walked through what was covered and what wasn't without even having to ask - this was a huge help!

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Very professional, thoughtful, and friendly. Definitely recommend.

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She’s the best!!

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Very good.

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Dr.Irina is an wonderful physician, she is cordial and elaborate. The front desk staffs are so welcoming and helpful. Less waiting time . They have great collection of eyeglasses. Highly recommended for everyone. Definitely visit again with all my family and friends.

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New patient that needed an eye exam for contacts. Dr. Irina was awesome! Very down to earth and clearly enjoys what she does. Everyone there was courteous and nice. Highly recommend her.

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Great location, friendly staff, very knowledgeable. Overall fantastic experience I definitely recommend this location to anyone interested in getting glasses or contacts.

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Super friendly doctor and staff. Great selection of glasses.

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Wonderful! I will recommend Dr. Shiyan to all my friends and family who are looking for a new eye doctor in Manhattan. Her selection for eye-wear/frames are a bit on the modern and trendy side which was perfect for me.

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What a pleasure! I've never in my LIFE worked with such an engaged, pleasant and truly considerate optometrist — in NYC's east village no less! (The flipside is I now realize I've been completely treating my eyes like feet for my entire life). Changed my contact lenses and introduced me to computer glasses. Grateful and my only regret is that I have to wait a year to see her and her WONDERFUL team again.

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Dr. Irina was fast, smart, and gave me everything I needed in minutes flat. I got there, waited a few mins, and Dr. Shiyan was able to get me in and out in 20-30 mins, with prescription (both glasses and contacts) in my email inbox. Lovely place with great, fashionable options for glasses. I will 100% be returning.

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This was my first eye exam and I couldn't have been any happier with the team at Eyes on Second. Everyone was so friendly and helpful I'm happy I have a place to go to.

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Dr. Shiyan is very knowledgeable and provides good guidance on eyeglass and contact solutions. Office is very clean and staff is professional. Definitely going to continue my visits here.

Less than 1 year ago
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Nice, excellent attention.

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I love Dr. Shiyan. Her office is busy, and they move at a pretty fast pace to fit people in, but I've never felt rushed. She takes the time to talk to you, and has a great memory for her regular patients.

Less than 1 year ago
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Great professional!

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Best eye doctor I've ever seen.

Less than 1 year ago
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Dr. Shiyan is professional all the way. She's very easy to talk to, and she's an excellent optician. I rate her highly and I recommend that you go see her for all your optical needs.

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Great customer service! They had glasses to purchase on sight! Awesome!

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Irina Shiyan was great. Very knowledgeable, friendly, answered all my questions. Jan 2019.

Less than 1 year ago
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Great and efficient as always. Saw another provider in the office - she was very nice and shared a love for racket sports.

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Her and her staff are all great!

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Irina Shiyan was the OD I saw and she was great and attentive! She tried something with a problem I've had for a while and addressed it in a productive way! I would have loved to walk away with my prescription but I know that's not common practice.

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Dr Shiyan has a fantastic demeanor and is so reasonable/flexible. Highly recommend as a local neighborhood doc.

Less than 1 year ago
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Wonderful staff who are all helpful and efficient. Good workflow despite how busy the office was. Dr. Shiyan is incredibly warm and personable. She is an incredibly knowledgable doctor. I've been going to her for years and refuse to go anywhere else. Office is beautiful!

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LOVED HER!! Dr. Shiyan was so great-- she's a fantastic combination of laid back and totally on it, kind of like hanging out with a friend who just happens to know a ton about how to make me see better. She spent lots of time helping me find the right contact lens combination for my tricky eyes, and really seemed to enjoy figuring it out with me. I never felt rushed, and I also really liked her staff who talked me through glasses options. So glad I found this place!

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A quick consultation with a straightforward explanation of test and their results.

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Really quick appointment to accommodate my tight schedule. They always take great care of me there.

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Dr. Shiyan herself is awesome. She's personable, kind, patient, and thorough. She talks through problems, listens very well, and makes sure you understand everything you need to. I think she's great. Unfortunately, my experiences with virtually everyone else in her practice have left a lot to be desired. First of all, if you book an appointment with her, MAKE SURE to request her SPECIFICALLY when you confirm -- I ended up with another doctor for my first appointment who was dismissive, rude, and rushed. A lot of the staff is also rude and condescending, not just to me, but to other patients. While I was waiting for my latest appointment, I heard them talking to another patient in the most patronizing tone of voice I've ever heard. Her questions were a little uninformed, but that's no reason to make a patient feel like an idiot. I hope Dr. Shiyan finds another practice so I can follow her there. She's fabulous, but I don't want to deal with her practice any more.

More than 1 year ago
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Love her! She is awesome and makes the appointment super easy. She'll talk through any questions you have and always is a huge help.

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Great place and very friendly Doctor! Sadly, I feel like the girls at the front could be a bit more professional. Could be the layout of the office maybe. Also, I had to wait for my appointment and I was early. Looks like they may have been overbooked. The doctor's personality made the visit better, but the thought to try out a new place did cross my mind.

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She is very friendly and patient. Takes all the steps to provide the best treatment.

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I love going to get my eyes checked!

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I was late but they were totally understanding and nice about it. Customer service was excellent and they made me feel welcomed. Different going back and choosing this as my Eye Doctor in NYC. Thank you for the great experience with my first pair of glasses!

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Everyone at Eyes on Second is helpful and polite. They're a bit disorganized, though I'm willing to endure a little chaos for great service. Wait time is long because there are more customers than staff.

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I was seen by a different doctor. She recommended a change in lenses and was able to articulate why it was a wise decision. She was great.

More than 1 year ago
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Very friendly staff. They had availability and referred me to a great doctor.

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Irina was hilarious and really helpful. She listened to all my concerns and answered my questions honestly and with humor. The equipment wasn’t super new, but the customer service was worth it! Definitely come here

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Dr. Shiyan is a great optometrist! Very personable and knowledgeable. However, be prepared to spend money! There are no prices on any of the frames and the girls at the front are extremely pushy. I felt a lot of pressure to buy glasses and left feeling cheated. Overall, the visit was enjoyable and I'll probably go back for another eye exam.

More than 1 year ago
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Doctor and staff unsvered all my questions. Very helpful! I will definitely be back to get my next pair of glasses!

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Wait was painfully long, even to just check-in. Seems highly disorganized since just about everyone had to wait to get attended to.

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Great Visit !

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Would strongly recommend. She was personable and knowledgeable -- will definitely be going back!

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Eyes on Second is in a nice modern office with a convenient location. All the staff are amazingly friendly and helpful with explaining your options (and even fixed a rebate issue for me!). I highly recommend them - so much less hassle than my previous eye doctors.

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She was very personable and gave great advice

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Super helpful and knowledgeable!

More than 1 year ago
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Awesome very nice and actually did check my eyes and the front staff was awesome def gonna visit again

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I arrived Late so luckily they still took me!

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Irina is very personable and her team is very helpful with picking out a new pair of glasses!! The best eye doctor I've ever had!

Source: Zocdoc
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ZocdocOptometristDr. Irina Shiyan, OD