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Dr. Irina Shiyan, OD

Optometrist

Professional statement

PLEASE NOTE: DR. SHIYAN TAKES THE INSURANCES THAT ARE LISTED; HOWEVER, WE ARE AN OPTOMETRY PRACTICE. IN ORDER FOR US TO TAKE THESE FOR ROUTINE EXAMS, i.e.: glasses or contacts, YOU MUST HAVE ROUTINE VISION COVERAGE THROUGH YOUR MAJOR MEDICAL OR THROUGH A THIRD PARTY. PLEASE CALL US WITH ANY QUESTIONS. Dr. Irina Shiyan graduated from the SUNY College of Optometry with a Doctorate Degree in 2008. She earned her undergraduate degree from NYU’s College of Arts and Science. After graduating, Dr. Shiyan became an integral part of a multi-specialty practice associated with Peninsula Hospital in Far Rockaway. From pediatrics to adult eye-care, Dr. Shiyan, in partnership with other doctors, provided a comprehensive range of ophthalmology and sub-specialty services. Dr. Shiyan also volunteers her time and expertise to charity organizations and events, offering free eye care and consultations to needy families and children. Some of these nonprofits include the Special Olympics, Big Brother Big Sister events and OneSight vision screenings. In 2010, Dr. Shiyan’s vision of a boutique-style eye care establishment that focused on personal attention, impeccable customer service and unsurpassed expertise was finally realized. Dr. Shiyan and a fellow Optometrist, Dr. Natan Dorfman, opened Village Eyecare in the heart of the East Village in NYC. This ideal location complimented Village Eyecare’s personable and friendly service. Dr. Shiyan and Dr. Dorfman are happy to offer a wide range of services and expertise to all East Village residents and visitors. When Dr. Shiyan is not seeing patients at Village Eyecare or volunteering at the many charity organizations or events she is a part of, she travels to exotic locations and supports local art and music organizations.

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Specialties

  • Optometrist

Practice names

Education and training

  • State University of New York, Doctor of Optometry

Zocdoc awards

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Languages spoken

  • English
  • Russian
  • Spanish
  • Ukrainian

Provider's gender

Female

NPI number

1972758449

Office locations

Eyes on Second

170 Second Ave

New York, NY 10003

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Really quick appointment to accommodate my tight schedule. They always take great care of me there.
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Dr. Shiyan herself is awesome. She's personable, kind, patient, and thorough. She talks through problems, listens very well, and makes sure you understand everything you need to. I think she's great. Unfortunately, my experiences with virtuallyeveryone else in her practice have left a lot to be desired. First of all, if you book an appointment with her, MAKE SURE to request her SPECIFICALLY when you confirm -- I ended up with another doctor for my first appointment who was dismissive, rude, and rushed. A lot of the staff is also rude and condescending, not just to me, but to other patients. While I was waiting for my latest appointment, I heard them talking to another patient in the most patronizing tone of voice I've ever heard. Her questions were a little uninformed, but that's no reason to make a patient feel like an idiot. I hope Dr. Shiyan finds another practice so I can follow her there. She's fabulous, but I don't want to deal with her practice any more.
Less than 3 months ago
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Love her! She is awesome and makes the appointment super easy. She'll talk through any questions you have and always is a huge help.
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Great place and very friendly Doctor! Sadly, I feel like the girls at the front could be a bit more professional. Could be the layout of the office maybe. Also, I had to wait for my appointment and I was early.Looks like they may have been overbooked. The doctor's personality made the visit better, but the thought to try out a new place did cross my mind.
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She is very friendly and patient. Takes all the steps to provide the best treatment.
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I love going to get my eyes checked!
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I was late but they were totally understanding and nice about it. Customer service was excellent and they made me feel welcomed. Different going back and choosing this as my Eye Doctor in NYC. Thank you for the great experience with my first pair of glasses!
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Everyone at Eyes on Second is helpful and polite. They're a bit disorganized, though I'm willing to endure a little chaos for great service. Wait time is long because there are more customers than staff.
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I was seen by a different doctor. She recommended a change in lenses and was able to articulate why it was a wise decision. She was great.
Less than 6 months ago
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Very friendly staff. They had availability and referred me to a great doctor.
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Irina was hilarious and really helpful. She listened to all my concerns and answered my questions honestly and with humor. The equipment wasn’t super new, but the customer service was worth it! Definitely come here
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Dr. Shiyan is a great optometrist! Very personable and knowledgeable. However, be prepared to spend money! There are no prices on any of the frames and the girls at the front are extremely pushy. I felt a lot of pressure tobuy glasses and left feeling cheated. Overall, the visit was enjoyable and I'll probably go back for another eye exam.
Less than 1 year ago
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Doctor and staff unsvered all my questions. Very helpful! I will definitely be back to get my next pair of glasses!
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Wait was painfully long, even to just check-in. Seems highly disorganized since just about everyone had to wait to get attended to.
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Great Visit !
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Would strongly recommend. She was personable and knowledgeable -- will definitely be going back!
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Eyes on Second is in a nice modern office with a convenient location. All the staff are amazingly friendly and helpful with explaining your options (and even fixed a rebate issue for me!). I highly recommend them - so much less hassle than my previous eye doctors.
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She was very personable and gave great advice
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Super helpful and knowledgeable!
Less than 1 year ago
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Awesome very nice and actually did check my eyes and the front staff was awesome def gonna visit again
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I arrived Late so luckily they still took me!
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Irina is very personable and her team is very helpful with picking out a new pair of glasses!! The best eye doctor I've ever had!
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Irina was great. She answered some random questions I had about contacts, her exam was quick and easy, and she was fun to talk with. I'll definitely be back for any eye exams needed. Highly recommend.
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The doctor always takes the time to answer all of my questions. The staff is super nice and welcoming!
More than 1 year ago
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She's amazing and truly takes the time to check you out and listen to your concerns and past experiences. Would highly recommend.
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She's so personable and very knowledgeable about all the new advances in tech. I loved her suggestions re living in NYC as a contacts wearer.
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Dr. Shiyan gave a good, thorough exam and was friendly. But I was being pressured into using daily contacts instead of monthly contacts. Even after I told Dr. Shiyan that I have been using monthlies for 5 years and had nointerest in changing that. In the end she wrote my prescription so that I could get either so it's not a huge deal, but I don't know if she would've done that if I hadn't been so insistent that I knew what I wanted. Also, I was uncomfortable that my insurance/billing info was being handled by a young girl in a belly shirt who looked like she was too young to have finished high school, yet.
More than 1 year ago
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Dr. Shiyan is awesome. Friendly, explains everything, very competent and aware of all the new products on the market.
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Dr. Shiyan was great, she saw me immediately and had my eye issue diagnosed and treated within minutes.
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Would recommend. She was great
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The doctor was personable and attentive and took her time to fit me properly. I am very pleased with the result and her recommendations.
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Love her so much! She's so friendly and amicable. Funny and real. Plus she really knows her craft! She's just great. *****TEN STARS!*****
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this visit have been one of the best experience that i have had going to the optician. Everyone was very friendly and professional, I would definitely recommend Dr. Irina to friends and family.
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Really great experience. Dr Shiyan is incredibly friendly and really takes the time to listen to your concerns and go through all available options. Also the glasses store in front carries very cool brands.
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Dr. Shiyan always takes excellent care of me. She's quick with information and is careful to make me as comfortable as possible. The desk staff are friendly and extremely helpful.
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I was pleased with Dr. Shiyan's prompt manner and thoroughness in her examination. However, I was a bit uncomfortable with the staff's pressure to purchase frames that same day. Ultimately I agreed, as my last pair of frames were broken, butI still needed to wait a week, and ended up purchasing another pair later in the year as I was not satisfied with my rushed choice of frames at her office.
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Very Helpful - made me feel at ease. Will return again.
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Seemed more interested in running a business than being a doctor (though, to be fair I have found optometrists tend more toward that attitude than other doctors). My prescription changed one step downward, and she insisted I get new glassesbecause it was dramatically better for my eyes. I'm not an optometrist, but it felt like she insisted for business rather than medical reasons. Not my preferred environment. I also found the store's staff to be of questionable competence.
More than 1 year ago
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Great professional.
More than 1 year ago
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She's great. I went in for glasses, never had glasses before. She explained everything that was going on and why, learned a lot, and a couple months later my vision has really improved.
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She was very warm, friendly, funny and informative. Everyone there was so helpful to ensure my insurance information would be processed correctly and clarified everything to me a couple times over to make sure I knew exactly what I was beingprescribed for my lenses. Will most definitely return for all eye related care and killer frames.
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Love Irina! I still go here even though I moved to Brooklyn. She's that good!
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Dr. Shiyan was a fine doctor. I have no complaints about her or the exam - she was very friendly and helpful. Her staff, however, I'm less than happy with. Her staff really tried me to buy from them, even goingso far as to write up a complete invoice for a very pricy frame with fancy lenses before I even confirmed that I wanted to buy them. When I told them I just wanted the prescription so I could shop around, they immediately got cold with me, and it took me several calls and visits to finally get them to send me the prescription. It was so off-putting that, despite Dr. Shiyan's friendliness as a doctor, I seriously would not go back again.
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She's the best! Very personal and knowledgable. Staff is also kind and helpful
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My experience at Village Eye care was terrible! It felt more like they were trying to sell me glasses and eye drops and contacts, than help with my eyesight. She couldn't even get a clear read on my prescription, but wasinsistent that i needed to get new glasses right away, and the two girls that work in the front literally would not let me walk out the door without purchasing glasses. I felt uncomfortable through the whole process and the glasses I got weren't even the right prescription! I took them somewhere else to get the lenses changed. She also insisted that I needed to get these eye drops right away or I would go blind, but never called the prescription to my pharmacy. To top it all off, they scheduled a follow up appointment for me on a day they were closed.
More than 1 year ago
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Great visit! Thorough, quick, and professional.
More than 1 year ago
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Go here for my annual eye exam and have a smooth, quick and pleasant experience every time.
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Eh.
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She was incredibly helpful and energetic!
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I had a great, quick appointment with Dr. Shyian to get contact lenses. Everyone was super friendly and sweet, and I will definitely be going back when I need new glasses or anything else!!
Source: Zocdoc
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