What patients are saying
Overall rating
4.98
Average wait time
4.94
Bedside manner
4.96
“Kind, friendly, good listener, was not looking forward to finding a new eye doctor but this was the best possible outcome”
Jayson S.May 15, 2026
“Exceptional care, clear communication, and thoughtful recommendations. Truly attentive and professional throughout the visit.”
Iyyappan N.May 14, 2026
About Dr. Jessica Liaw
Jessica Liaw, O.D., earned her Doctor of Optometry from the University of California, Berkeley, School of Optometry and holds a bachelor's degree in Physiology from the University of Washington. Dr. Liaw specializes in myopia management and fitting specialty contact lenses for various eye conditions. She is also proficient in orthokeratology (Ortho-K), MiSight, multifocal soft contact lenses, and atropine treatments.
Her passion for myopia management stems from her own experience growing up with nearsightedness, which made balancing school and sports challenging. Discovering treatments that not only slow myopia progression but also help kids feel more confident in their daily lives inspired her to focus on this area. Dr. Liaw enjoys working with patients of all ages, guiding them through their eye care journey, and emphasizing the importance of eye health for overall well-being.
Outside of work, Dr. Liaw’s personal interests include her former passion as a competitive figure skater. She finds joy in spending time at the ice rink and maintaining an active lifestyle. Additionally, she enjoys exploring hiking trails, playing pickleball, and skiing in her leisure time.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
Emblem Health
EyeMed
UnitedHealthcare
Office location
Education and background
Practice names
Education and training
- University of California, Berkeley, Doctor of Optometry
- University of Washington (Bachelor's)
Languages spoken
- English
Provider's gender
Female
NPI number
1932827342
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.98
Wait time
4.94
Bedside manner
4.96
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
65 reviews
Most relevant
Exceptional care, clear communication, and thoughtful recommendations. Truly attentive and professional throughout the visit.
May 14, 2026Iyyappan N.Verified patient
Kind, friendly, good listener, was not looking forward to finding a new eye doctor but this was the best possible outcome
May 15, 2026Jayson S.Verified patient
She was SO kind and took her time explaining every part of the process for a new vision care patient. 10/10 would recommend!
May 19, 2025Zoe D.Verified patient
The whole practice was wonderful and helped me with finding new frames. Also addressing some medical concerns. Overall 10/10!
March 20, 2025Lauren H.Verified patient
Everyone was super friendly and efficient. Went early, did not have to wait long. Will definitely be back!
April 24, 2025Yijiang Q.Verified patient
Staff was friendly, Dr Jessica was very professional and answered all my questions.
October 18, 2025Initials hidden
Went over my concerns thoroughly and friendly staff
May 1, 2026Initials hidden
Very friendly staff and great experience!!
April 24, 2026Initials hidden
Dr. Liaw listened to everything I told her in particular my history. I appreciated the fact that she took that time with me and thanked me for it because it helps her with understanding my eye issues. Definitely recommend and I found a new optometrist.
April 22, 2026Dara B.Verified patient
Their office confirmed the appointment with me, the staff and provider were all very friendly and professional. The whole appointment was very streamlined.
January 6, 2026Jermaine A.Verified patient
Very friendly and professional staff and doctor. Dr. Jessica made me feel at ease and answered my questions and concerns with utmost care. Would definitely recommend this place to anyone who is looking for an optometrist!
January 5, 2026Initials hidden
In and out in 20 minutes.
November 19, 2025Initials hidden
Jessica was very nice and a great listener!
August 6, 2025Initials hidden
Thanks to all of the members that helped me out, they are very helpful, and listening to each request or question, that I have. Thank you again, I’ll be seeing them soon.
June 24, 2025Manuel D.Verified patient
The eye exam was smooth and professional. The doctor was kind, explained everything clearly, and helped me understand my vision needs. The staff were helpful and the whole visit was easy and comfortable.
May 5, 2025Qi P.Verified patient
I had a great experience at Vision Care Crossroads. The staff was welcoming and professional from start to finish. Dr. Liaw was incredibly thorough during my exam, taking the time to explain everything clearly and answer all my questions. I really appreciated the attention to detail and never felt rushed. Plus, there was no pressure to purchase contacts or glasses, which made the visit even more comfortable. Highly recommend!
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How soon can I make an appointment with Dr. Jessica Liaw?
Generally, Dr. Jessica Liaw has appointments available on Zocdoc within 1 week. You can see Dr. Liaw's earliest availability on Zocdoc and make an appointment online.
Is Dr. Jessica Liaw accepting new patients?
Dr. Jessica Liaw generally accepts new patients on Zocdoc. You can see Dr. Liaw's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Jessica Liaw accept my insurance?
Choose your insurance plan to verify if Dr. Liaw is in-network.
Can I make an appointment with Dr. Jessica Liaw online?
Yes, you can make an appointment online with Dr. Liaw using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Jessica Liaw work with?
Dr. Jessica Liaw works with EyeCare Specialties of Washington.
Where is Dr. Jessica Liaw's office located?
Dr. Jessica Liaw's office is located at 1468 158th PL NE, Bellevue, WA 98008.
What are common reasons for patients to see Dr. Jessica Liaw?
Dr. Jessica Liaw frequently sees patients for Contact Lenses, Eyeglasses, General Eye Consultation, Retina Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Jessica Liaw on their profile.
What languages does Dr. Jessica Liaw speak?
Dr. Jessica Liaw speaks English.
How do patients rate Dr. Jessica Liaw in reviews?
65 patients have reviewed Dr. Jessica Liaw. The overall rating for this doctor is 4.98/5. They have a 4.96/5 rating for bedside manner and a 4.94/5 rating for wait time. You can read individual reviews and ratings on their profile.