“Dr. Hawkins is the kind of doctor we all would like. she is very thorough, explains all that is going o with your eyes, encouraging you to ask questions which she answers in depth.
I would unhesitatingly recommend her to others.”
Linda M.April 9, 2026
Highly recommended
98% of patients gave this doctor 5 stars
Excellent wait time
97% of patients waited less than 30 minutes
New patient appointments
Appointments available for new patients on Zocdoc
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The office partners with Zocdoc to schedule appointments
“Dr. Hawkins is the kind of doctor we all would like. she is very thorough, explains all that is going o with your eyes, encouraging you to ask questions which she answers in depth.
I would unhesitatingly recommend her to others.”
Linda M.April 9, 2026
“Dr. Hawkins was great, she was a wonderful communicator explained everything to me clearly and gave me tools to help myself when I’m home .”
Marqueta K.April 7, 2026
About Dr. Kayla Hawkins
Undergraduate Education: Howard University, BS; Optometry School: Salus University- Pennsylvania College of Optometry, Professional Achievements and Associations: Graduated with Honors- Cum Laude, Member of American Optometric Association; Member of Pennsylvania Optometric Association, Member of National Optometric Association. My favorite part of being an optometrist: I love educating my patients on proper eye care in order to live their best lives and see the world clearly. I look forward to seeing my patient's year after year and creating a trusting relationship with them and their families. In my spare time, I enjoy: trying new restaurants, taking trips around the world, and spending quality time with family and friends.
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In-network insurances
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Salus University Pennsylvania College of Optometry, Doctor of Optometry
Howard University (Bachelor's)
Professional memberships
Pennsylvania Optometric Association
Race and ethnicity organizations
National Optometric Association
Languages spoken
English
Provider's gender
Female
NPI number
1982426466
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.98
Wait time
4.77
Bedside manner
4.97
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
111 reviews
Most relevant
An excellent experience! Overall, available and responsive doctor and staff. I certainly will return for my eye needs.
December 18, 2025David S.Verified patient
She was an amazing provider. Communicated and educated me on my issues and provided me options for solutions.
January 8, 2026Jaclyn L.Verified patient
Such a kind, patient, and intelligent optometrist and office staff! I will be coming back regularly.
March 4, 2026Initials hidden
Very professional and extremely thorough. I was totally satisfied with the examination process.
March 19, 2026Victor C J.Verified patient
Very professional and kind -- explained my insurance benefits well and were able to get me in right away.
September 11, 2025Geoff K.Verified patient
The provider was awesome and super k knowledgeable. Very prompt as well!
February 12, 2026Kyle I.Verified patient
Everybody was friendly the was a tentative and made sure I understood everything.
December 4, 2025Initials hidden
Great eye doctor. Made me feel comfortable and explained every test conducted.
Less than 6 months agoInitials hidden
very highly recommend, very professional and efficient!
April 7, 2026Thomas E.Verified patient
Dr. Hawkins was great! Listened to the issues and was very thorough.
October 31, 2025Kevin B.Verified patient
This was one of the best eye exam experiences I have ever had
August 2, 2025Chyanne M.Verified patient
Amazing staff. Lovely ladies. Very friendly, and helpful.
September 3, 2025Amir B.Verified patient
The Doctor and all the others were very nice to me.
October 1, 2025Beverley L.Verified patient
Recommend great customer service in the whole building
Less than 1 year agoInitials hidden
Dr. Hawkins is the kind of doctor we all would like. she is very thorough, explains all that is going o with your eyes, encouraging you to ask questions which she answers in depth.
I would unhesitatingly recommend her to others.
April 9, 2026Linda M.Verified patient
Dr. Hawkins was great, she was a wonderful communicator explained everything to me clearly and gave me tools to help myself when I’m home .
April 7, 2026Marqueta K.Verified patient
Very nice and friendly staff! Everything went smoothly. If you would prefer to have your pupil's dilated instead of the retinol scan, be sure to let them know, since this was added by default to my appointment.
March 30, 2026Initials hidden
Dr. Hawkins was wonderful! Answered my questions and explained everything thoroughly. I have a little fear around my eyes being touched and everyone was sensitive to that during my exam. Staff was all professional, friendly and helpful!
March 6, 2026Taylor M.Verified patient
Very good
March 5, 2026Bernadette F.Verified patient
This was a great experience. The office environment was pleasant. The staff was approachable. The Dr. was very informative. This was my first time with this eye Dr. and I learned more about my eyes than I learned with my eye Dr. of at least 10 years.
February 27, 2026Jewel S.Verified patient
My overall experience was great; everyone was super nice. The doctor explained everything she was doing as she was doing it and was incredibly clear in answering questions.
Less than 3 months agoInitials hidden
The provider was outstanding. She has a great bedside manner, and she was very informative. I would definitely book her again.
The staff, however, was not great. Initially, they told me that they didn't accept my insurance and blamed me for not answering the phone (I didn't see a missed call). In actuality, they just didn't know how to look up my insurance policy. They also claimed to have no affiliation with ZocDoc but that is how I booked the appointment so that didn't make any sense. It was so bad that I wanted to walk out but the doctor was worth it.
February 11, 2026Initials hidden
The office staff was very nice and welcoming.
The optometrist explained my eye exam precisely. She answered questions directly and thoroughly. Afterwards I was sent to the eyeglass consultant where Dr. Hawkins explained to them that I was a first-time eyeglass wearer, which was hard for me to accept. However, they understood and took their time showing me certain styles of eyeglasses and took their time while I tried on several pairs of glasses.
February 7, 2026Marcus B.Verified patient
Very quick and professional service. The staff was efficient, the exam was thorough, and they had a solid selection of frames. Overall a smooth experience—would definitely recommen
Less than 6 months agoDarryl C.Verified patient
From the moment I entered, the staff was friendly polite. I was able to complete most of the check-in information online in advance to save time. The office has a lot of high tech equipment, and everything is situated efficiently. The tech who got me started was friendly and explained everything well since it was my first experience. The doctor was well informed, patiently explained everything and provided useful recommendations for my everyday life.
January 15, 2026Madeline W.Verified patient
This office visit was a great experience. My provider was professional, explained everything very well!!! I have have found my new eye doctor. I will definitely recommend her to others!
Less than 6 months agoShavon A.Verified patient
Dr. Hawkins was incredible, she listened to me patiently and heard out all of my concerns and was completely transparent the whole way, especially as someone who hasn’t had regular eye exams before
Less than 6 months agoInitials hidden
My visit was great. The staff was friendly, professional, and made me feel comfortable the entire time. Everything was explained clearly, and I never felt rushed. The appointment moved smoothly, and I left feeling confident about the care I received. I would definitely come back and would recommend this office to others.
December 2, 2025Breon M.Verified patient
Dr. Watkins was absolutely AMAZING!! My first visit was a great experience. Friendly staff and she listened to my concerns as well, also very informative. I would definitely recommend!
Less than 6 months agoCharmaine L.Verified patient
Great doctor and office. I will be returning!
October 7, 2025Charlotte B.Verified patient
I found Doctor Hawkins, very professional informative, and clearly. Enthusiastic about her work. She communicated what was going on with me, Very clearly the staff actually made arrangements where I would be able to use my insurance for my glasses after my surgery. Very nice office Bright & lively staff. I'd recommend this office chatting.One who wanted to I have a great experience.
September 11, 2025Cynthia M.Verified patient
I booked as a new client. All of the ladies at the front were amazing, very polite and friendly. The doctor was even better. 10/10 would recommend
August 19, 2025Shakia J.Verified patient
A+++ service
August 7, 2025Victor B.Verified patient
April 18, 2026Abigail L.Verified patient
April 18, 2026Heather S.Verified patient
April 16, 2026Taeylor S.Verified patient
Less than 1 month agoInitials hidden
March 11, 2026Mathew W.Verified patient
March 7, 2026Janyah S.Verified patient
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February 26, 2026Shristi M.Verified patient
February 26, 2026Ashley A.Verified patient
February 25, 2026Gamel H.Verified patient
February 10, 2026Andrew P.Verified patient
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January 11, 2026Sabrina G.Verified patient
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December 20, 2025Christopher T.Verified patient
December 18, 2025Samantha P.Verified patient
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Frequently asked questions
How soon can I make an appointment with Dr. Kayla Hawkins?
Generally, Dr. Kayla Hawkins has appointments available on Zocdoc within 1 week. You can see Dr. Hawkins's earliest availability on Zocdoc and make an appointment online.
How do patients rate Dr. Kayla Hawkins in reviews?
111 patients have reviewed Dr. Kayla Hawkins. The overall rating for this doctor is 4.98/5. They have a 4.97/5 rating for bedside manner and a 4.77/5 rating for wait time. You can read individual reviews and ratings on their profile.