“My appointment with the eye doc herself was a great experience. She was professional, kind, and took the time to communicate clearly and make sure all of my needs were addressed. I never felt rushed, and she made the whole process easy to understand. 10/10 would recommend her to anyone looking for a knowledgeable and attentive eye doctor.
The office staff was a completely different experience. The woman handling the “sales” portion came across like I was inconveniencing her just by being there. She was noticeably rude, not welcoming at all, and seemed irritated from the moment I sat down. It made what should have been a simple process feel uncomfortable and awkward.
The front desk staff was fine. Friendly and the usual experience I would expect.
Overall, the doctor is excellent, but the experience with certain staff members could definitely use some improvement.”
Initials hidden
Highly recommended
91% of patients gave this doctor 5 stars
Excellent wait time
94% of patients waited less than 30 minutes
New patient appointments
Appointments available for new patients on Zocdoc
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The office partners with Zocdoc to schedule appointments
“My appointment with the eye doc herself was a great experience. She was professional, kind, and took the time to communicate clearly and make sure all of my needs were addressed. I never felt rushed, and she made the whole process easy to understand. 10/10 would recommend her to anyone looking for a knowledgeable and attentive eye doctor.
The office staff was a completely different experience. The woman handling the “sales” portion came across like I was inconveniencing her just by being there. She was noticeably rude, not welcoming at all, and seemed irritated from the moment I sat down. It made what should have been a simple process feel uncomfortable and awkward.
The front desk staff was fine. Friendly and the usual experience I would expect.
Overall, the doctor is excellent, but the experience with certain staff members could definitely use some improvement.”
Initials hiddenLess than 1 month ago
“This was probably the most painless eye appointment I’ve ever been to! The tech who did the initial tests was super nice, and I was shocked at how I barely felt the pressure test with the handheld device! (Thank goodness no more puffs of air or large contraptions to poke my eye!) Dr. Lessard was amazing, walking me through every step with a cheery voice. I was also impressed with how easily she got the dilation eyedrops in, since usually my reflexes make it difficult. I think the only negative was how the front office staff was a bit pushy trying to get me to purchase glasses, but I imagine they get a commission for it so suppose I can’t blame them for being persistent. Overall I’d highly recommend going here since I’ve been seeing eye doctors all my life and this one was by far the best!”
Initials hiddenApril 3, 2026
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All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.85
Wait time
4.71
Bedside manner
4.85
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53 reviews
Most relevant
This was a very pleasant experience from the time of entry till departure great staff great doctor nice selection of glasses
February 12, 2026philance P.Verified patient
Professional and friendly Staff. Clean office area. I will return as needed and highly recommend to friends and family.
October 16, 2025Vennessa S.Verified patient
Very professional and competent in regard to everyone in the office. I prefer more affability, however.
March 28, 2026Christopher N.Verified patient
It was great. Handled insurance well. I order two glasses and was very pleased.
April 1, 2026Diana M.Verified patient
Excellent intelligent thorough Dr eye exam. Recommended a retina specialist ???
October 14, 2025Martin W.Verified patient
Best eye doctor experience in my 44 years! I will definitely be back.
December 13, 2025Stephanie D.Verified patient
My appointment with the eye doc herself was a great experience. She was professional, kind, and took the time to communicate clearly and make sure all of my needs were addressed. I never felt rushed, and she made the whole process easy to understand. 10/10 would recommend her to anyone looking for a knowledgeable and attentive eye doctor.
The office staff was a completely different experience. The woman handling the “sales” portion came across like I was inconveniencing her just by being there. She was noticeably rude, not welcoming at all, and seemed irritated from the moment I sat down. It made what should have been a simple process feel uncomfortable and awkward.
The front desk staff was fine. Friendly and the usual experience I would expect.
Overall, the doctor is excellent, but the experience with certain staff members could definitely use some improvement.
Less than 1 month agoInitials hidden
This was probably the most painless eye appointment I’ve ever been to! The tech who did the initial tests was super nice, and I was shocked at how I barely felt the pressure test with the handheld device! (Thank goodness no more puffs of air or large contraptions to poke my eye!) Dr. Lessard was amazing, walking me through every step with a cheery voice. I was also impressed with how easily she got the dilation eyedrops in, since usually my reflexes make it difficult. I think the only negative was how the front office staff was a bit pushy trying to get me to purchase glasses, but I imagine they get a commission for it so suppose I can’t blame them for being persistent. Overall I’d highly recommend going here since I’ve been seeing eye doctors all my life and this one was by far the best!
April 3, 2026Initials hidden
Overall customer experience was exceptional. The doctor explained the eye examination thoroughly and was patient and friendly.
February 19, 2026DEBRA N.Verified patient
Outstanding experience!
February 11, 2026Brian S.Verified patient
superb!
January 23, 2026Johann T.Verified patient
Excellent
January 13, 2026Monique D.Verified patient
This doctor is great, highly recommended!
January 2, 2026Weining W.Verified patient
I would definitely recommend My eye Dr. for your Ophthalmic needs . I recently visited the office to use up my eyeglass benefits before the end of year expiration and it was a great experience . Eye exam process was thorough, Location is convenient , office is clean , staff are very knowledgeable and helpful and the optometrist Dr Madison is awesome . They have a good selection of eyeglass styles and brands making this my new go to for eyeglasses.
December 13, 2025MICHAEL C.Verified patient
As I walked in, I had asked the nearest employee that I was there for an appointment because I didn’t know where to go since it was my first visit. She rudely kind of waved her hand in the general direction of the front desk so I went to the front desk and the receptionist took my information explained the questions and signatures on the paperwork I didn’t know if she just dealt with some people that didn’t get the idea of paperwork, but her tone was rude and while I was waiting, she insisted I look for frames although I was there to get my prescription updated and a new order of contacts they should have known this since I put this on my notes when I booked the appointment but I figured they probably overlooked it. Just to please the receptionist I got up and started kind of looking around even though I wasn’t going to purchase any frames because I get them somewhere else extremely cheap. I don’t know if she had a bad day or maybe she’s not aware of how her tone sounds.
December 3, 2025Initials hidden
The office was easy to find and very well appointed. The staff were efficient, friendly and knowledgeable. The doctor was very thorough and the technician was nice.
September 26, 2025Cheryl G.Verified patient
Dr. Madison Lessard Latreille was very knowledgeable. She explained everything in detail and answered all questions I had. Very patient and kind.
September 10, 2025Celestine D.Verified patient
Everything was very efficient. The clinic was easy to locate and I was seen within minutes after being checked in. My questions and concerns were addressed without any rush or superficial answers. Overall wonderful experience!
August 29, 2025Maria D.Verified patient
Outstanding customer service!
August 24, 2025Venetia W.Verified patient
Dr. Lessard-Latreille was so kind and I could tell that she cared when taking care of me. She made sure that I understood everything that was going on and was taken care effectively. The entirety of the office staff (Katia and Heather) were great and made sure that I felt welcome and comfortable.
August 21, 2025Alexis R.Verified patient
The office staff exhibited a high degree of professionalism, demonstrating kindness, courtesy, and honesty in all their interactions. The technician was exceptionally knowledgeable and approachable. Furthermore, the doctor was notably kind, humble, and possessed a comprehensive understanding of their field, all while maintaining a professional demeanor. They also have an excellent selection of glasses. I am pleased to say that this will be my new preferred eye doctor.
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Frequently asked questions
How soon can I make an appointment with Dr. Madison Lessard Latreille?
Generally, Dr. Madison Lessard Latreille has appointments available on Zocdoc within 1 week. You can see Dr. Lessard Latreille's earliest availability on Zocdoc and make an appointment online.
Is Dr. Madison Lessard Latreille accepting new patients?
How do patients rate Dr. Madison Lessard Latreille in reviews?
53 patients have reviewed Dr. Madison Lessard Latreille. The overall rating for this doctor is 4.85/5. They have a 4.85/5 rating for bedside manner and a 4.71/5 rating for wait time. You can read individual reviews and ratings on their profile.