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Dr. Mark Chavana, OD

Optometrist

Professional statement

Dr. Mark Chavana is a graduate of the University of Houston College of Optometry. He holds an associate of Arts in Biology from Del Mar College, and a Bachelor of Science in Biology from the University of Texas at Austin. He also performed research and received further medical training at the University of Texas Health Science Center at San Antonio. His externship training at Houston Eye Associates provided a primary care education with emphasis on cataract and glaucoma treatments. As a therapeutically licensed optometrist, he is experienced in diagnosing and managing ocular disease. He specializes in difficult to fit contact lenses, dry eyes, glaucoma, LASIK/RK/PRK, and cataracts.

In-network insurances

  • AARP
  • ACE
  • Aetna

Specialties

  • Optometrist

Practice names

Education and training

  • Houston Eye Associates (Externship)
  • University of Houston, Doctor of Optometry
  • University of Houston, Residency in Glaucoma
  • University of Texas, Austin (Bachelor’s)

Zocdoc awards

See you again
Rapid registration
Speedy response

Languages spoken

  • English

Provider's gender

Male

NPI number

1922168228

Office locations

Today's Vision

9607 Research Blvd., Ste. 120

Austin, TX 78759

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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The doctor wrote a prescription after my examination and the technician led me to the eyeglass selection area. I'm sure there are assuming that I would purchase there. After not being able to decide I left and checked out the competitiononly to find out that the doctor had not signed a prescription and left the premises right afterwards. So I had to come back to get it signed. I thought that was a little unscrupulous. Why would an optometrist write a prescription not sign it and then leave the premises?
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Very thorough and explained everything. Staff is great!
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Doctor was chatting with friends in the store front and I waited an unnecessary 20-30 minutes in the exam room. Almost left. Nice folks but won't be returning.
Less than 1 month ago
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Annual eye checkup.
Less than 3 months ago
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I was the only customer in the office and I got forgotten about for 30 minutes. The communication needs to come up a few notches. He said one thing they said another. They were all over the place.
Less than 3 months ago
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I went in for a routine eye exam and contacts. I was in and out the door with new contacts in under 30 minutes! The staff were all extremely nice and professional. I highly recommend them and will be back.
Source: Zocdoc
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He is very professional and kind to my son who has been treated by Dr. Chavana for about 4 years now. Highly recommend. And the staff is very kind too.
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Very quick and very considerate of my concerns and questions
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Pretty disorganized and scattered. It didn’t seem like anyone in the office cared much about their job except for the doctor.
Less than 6 months ago
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Not satisfied
Less than 6 months ago
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This was my 1st visit and I was very pleased with everything...I definitely will be going back
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Very informative, friendly, and made me feel comfortable.
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I think that the optometrist and glasses sales Need to be two companies, it seems lit there is a collusion , and the lines are blurred...
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Dr. Chavana was very friendly and personable. He answered all of my questions and did a thorough eye examination.
Less than 6 months ago
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He saw patients in between. I had waited more than 1.5 hours. He asked me to go do a test which took 60 seconds and then came back to wait another 20 minutes for him.
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Very good visit. Dr. Chavana was very friendly, knowledgeable and helpful. He even helped me pick out a pair of glasses! Highly recommend.
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Great office and staff. We did not have to wait at all and the Dr. was attentive and personable. Very good experience.
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Best optometrist appt I have been to yet! Staff was wonderful. Doctor was patient and thorough. Thank you!
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Amazing staff!
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We booked our appointment online and filled out all of the paperwork in advance, so when we got there, we were able to head back into the exam room. Dr Chavana and his assistant were both knowledgeable and helpful.
Source: Zocdoc
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Mark Chavana, OD was excellent. Professional, quick, and took the time to answer my questions. I would probably not go back because of the office staff. The appointment was for 3:30 - the office called to ask me to come inat 3 instead, which I agreed to. I showed up just before 3 and got check in. I then waited until 3:40 to be seen. I understand that doctors offices get behind and sometimes the wait is long but I was specifically asked to come in half hour earlier and wasn't even seen until after the original appointment time. No one came to apologize or let me know what was going on and when I mentioned it they dismissed me. No apology or acknowledgment of the inconvenience they caused after I tried to accommodate them by coming in early.
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Had a great visit. A little bit of a wait due to the amount customers, but good service.
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Spent over two hours in the office. There was a lack of communication between the staff and no one seemed to know what was going on. The staff and doctor were not very personable and were not very apologetic for the long wait time.
Source: Zocdoc
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Great staff as well
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Great doctor, he listens to you and explains issues or diagnosis very thoroughly.
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I walked in 45 minutes early to the appt because in the past I’ve gotten in a little earlier than my scheduled time. I was not greeted, just told “have a seat in our lobby, we will be with you ina sec” by a small technician with an attitude. I’ve never had a rude reception here before so that was disappointing. I ended up waiting...and waiting...I was not seen until an hour and a half AFTER my scheduled time. Once the actual exam was done it took another twenty minutes before my bill was ready? I’m pretty sure the same girl who forgot me the first time forgot about me again leaving me in the exam room. They were not busy and there were plenty of them there. I will say this was my only bad experience in this office, normally I have a pleasant experience which is why I keep going back. I really like Dr. Chavana and most of his technicians are nice and helpful...except for this one today. They also gave me a discount to try and make up for it, which was appreciated.
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As always, a pleasant visit to a nice office with competent and friendly staff.
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Great experience! Doctor was very helpful.
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Had a great experience! Very knowledgeable and explains everything with high detail.
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Dr. Chavana was courteous and professional -- visit for contacts and prescription eye glasses.
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The doctor was a little snippy. Additionally, the wrong prescription was ordered for my left eye contacts, and when I came to get it corrected, the tech argued that it was correct and tried to send me home with an incorrecttrial lens to "let it settle." I told him multiple times that the first trial was fine, but that the official box of lenses was wrong and that I simply could not see, that my left eye was struggling to adjust properly. He insisted that they were right and I was wrong. As I started to leave - with the still wrong lenses and a wrong trial lens - he finally called me back to the front desk and said that he could see the problem - about a 100° difference in the tilt in the lens. I have the right lenses now, but I was definitely annoyed that he didn't take the time to review it closely before insisting that they were correct.
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Very professional and comprehensive service. Will make Mark my regular optometrist! Thanks.
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Very professional and kind people Thanks a lot
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Very appreciative that they accommodated me running late in traffic! Staff was awesome, Dr. Chavana was very knowledgeable and professional. Would definitely recommend the office to anyone!
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It was good, but my insurance info had not been verified yet. That took a while.
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Pleasant and professional
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In my 25 years of seeing eye doctors, this was the best experience I've ever had. Dr. Chavana and his staff were knowledgeable, kind, and did not push glasses/lenses/surgery -- but rather laid out all of my options. I highly recommend Dr. Chavana. - Beth C., Austin, TX
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The doctor was very professional and answered all my questions. Very personable too. Will be coming back here for my future eye care visits.
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Very pleasant experience.
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Visited Dr. Chavana after experiencing an emergency. Dr. Chavana and his staff were friendly, professional and everything was done quickly. I look forward to returning in order to complete my routine eye exam in the future.
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Great service!
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Very professional. Very efficient.
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In and out in a short amount of time - great experience as always!
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Very friendly and fast. I wear contacts and this is the first time I was able to walk out with a trial pair. Location and hours are great
More than 1 year ago
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Everyone was very friendly and professional. I had a great experience.
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He was okay. Got me in and out quickly. The prescription he gave me was quite different than the last one I received - which raised some concern. But haven't had any issues.
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Dr. Chavana is great and very nice. The staff in his office are also very friendly and helpful. Very welcoming.
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Very in depth and answered all my questions
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Very professional and always attentive to your concerns. His staff is courteous and very professional too which shows he cares greatly about customer satisfaction.
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I got good help picking out glasses and I didn't have to have my eyes dilated.
Source: Zocdoc
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