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Qualifications and Experience
Dr. Dorfman specializes in providing special attention to all his patients. Dr. Dorfman and his staff are a one stop shop for expert vision care for the entire family. We believe that your eyes are much more than the windows to your soul. They are your windows to the world. Our excellent staff of eye care experts specialize in complete eye care for every stage of life so that you and your family can clearly focus on enjoying every day to the fullest.
Verified Patient Reviews
Best eye exam I've ever had. Great, easy service. THANK YOU
I've been a patient at Eye and Health for over a decade and have always been pleased with the courtesy of the staff and the thoroughness of Dr. Dorfman and the other doctors in this practice.
This was the best experience I have had in a very long time with an eye exam. Everyone was incredibly knowledgable, very friendly and went above and beyond to provide exceptional service.
This office is trying to push their products on you. When/if you don't want to buy their marked up frames, they no longer care about you - it is not as much a medical office as a store. The examination did not feel thorough - it seemed like a front for their sales pitch. After you pay for your appointment and ask for your prescription, they say they will email your prescription- but they do not do so. I had to call multiple times to get my script from them. FYI, it violates Federal Trade Commission rules for an eye doctor to not give you your prescription after you paid for an examination - and on Yelp, many patients have had extreme difficulty getting their script from this office. The office is also dingy and sketchy underground. DO NOT come to this office.
Really friendly & explained everything so well & answered any questions I had. Even talked to my mom on the phone to explain the importance of the lenses I needed.
They are basically going to try and up-sell glasses well above what your insurance covers. Do not get taken advantage of and go somewhere else. You’ve been warned. I somehow paid hundreds of dollars above what my insurance covers because she gave me premium everything without telling me a thing why.
Very positive experience.
They doctors itself is great. What I did not appreciate was the fact they told me to come in earlier as they had a 5pm slot open. I show up at 5pm only to find 4 people ahead of me. There is no way I was going to wait. I do not appreciate my time being wasted or the fact that they lied to me.
Very polite, very patient—overall a great doctor.
All I wanted was an eye exam, but my appointment turned into an uncomfortably hard sell on glasses, lenses, etc. I would love to find an eye doctor who just gives an exam and let's you walk free.
Really nice and informative. Cares about your health and makes the visit enjoyable.
I arrived 15 minutes late and waited about 1 hour and half to see the doctor. I visit with the doctor pasted 5 minutes.
put off visiting the doc for the past couple of years but very glad I returned and got what I needed to see better (which is essential when you work with computers). Amazing staff - super friendly and all pro's at what they do.
My visit with Dr. Dorfman was wonderful. He and his staff are all lovely and professional. I highly recommend!
I have been a patient at Eye and Health for over a decade and the experience has always been pleasant. I've seen every eye doctor who works there and they are all extremely professional and thorough. The staff is extremely friendly and helpful. I highly recommend!
Amazing experience. Found my new primary care doctor for anything eye-related in NYC.
Very knowledgeable and professional. Great staff working there!
Location was convenient and the visit was quick, easy and thorough.
The optometrist I saw was welcoming. She explained everything she was doing and was patient when I flinched during some of the tests. The woman who helped me pick out glasses was also very helpful. Would recommend.
I felt that the office was far too pushy to up sell me on products instead of actually listening to me and treating me for the reason I came in for. Very disappointing and I would not return or recommend.
Front desk staff and Dr. Dorfman were top notch. Thanks so much!
Very nice visit! I don't usually write reviews but I had such a nice visit I wanted to share my experience. Staff was very nice and I was seen immediately. Clean and relaxed atmosphere as well!
Great staff, great location, great availability.
Natan is a good guy. He did a nice job.
Everyone at the office was Super Friendly and helpful. Dr. Dorfman was fantastic, welcome to answering any questions I had and definitely made me feel that he truly cared about what brand of contacts worked best for ME.
The frame selection for my particular insurance was very limited and two hours after my appointment I'm still awaiting my prescription email.
I was prescribed the wrong prescription. After a week, I called back and the workers there "advised" me to try it for a few weeks more as the contact lenses were different. I eventually just went back to my other doc and as I thought, the prescription was incorrect. The office that Dorfman operates out of called to schedule my annual visit. I responded with a complaint but with no response... overall i think he got it wrong but it's the after service that even worse... i wore bad contacts for almost 10 months
Highly recommended - professional, knowledgable and personal able
Good, considerate doctor and the office is really clean with very nice staff. Went in for a contacts RX renewal, was in and out quickly without a problem. Thanks!
I loved my visit to Eye & Health. Their new office is very inviting and the staff is attentive. Their hours are very accommodating for those who work 9-5pm. There was very little wait time and I didn't feel rushed during my appointment.
I absolutely love Dr. Dorfman, he is very thorough and efficient. He truly cares about his patients, and you can tell.
No wait. The staff is helpful. They do not push their product line on you at all, which is appreciated. They send scripts to you via email so you always have it. Price was reasonable for contacts and glasses script for out of pocket customers. Dr. Dorfman is very professional and finished the exam in 15 minutes.
These guys are completely upfront about charges for service, insurance coverage, etc. Very refreshing. I highly recommend and I don't think I have ever taken the time to fill one of these things out.
Doctor was very professional and efficient. I feel very secure and happy leaving my eye health in his hands.
Dr. Dorfman is very pleasant and knows his craft. The girls in the office are professional and very helpful. Would definitely come back .
He was nice enough but completely unhelpful when I had a problem that required a specialist (yet was unwilling to refer me to a specialist). He just kept having me come back and clearly couldn't figure out what was wrong with me. I was also annoyed that I was switched to another doctor for my follow up without anyone alerting me to the fact that this was happening.
Fantastic optometrist. I was seen right away, the exam was very thoroughly! Dr. Dorfman and his staff are helpful and friendly, I can highly recommend a visit.
In terms of expertise, he seemed liked an ok doctor. He didn't didn't blow me away, but I didn't walk away thinking he was a complete idiot either. I would never go back because I never got the feeling that he or his staff had my best interest at heart. It seemed as if their goal was to sell me designer frames at premium prices, not to make sure my eyes were healthy.
Very efficient and friendly. Appreciated how thorough he was and answered all my questions. Was honest with his feedback.
I actually came to the wrong place, lol, but Doctor Dorfman was sweet enough to look me over and consult me about the concerns I have regarding a chalazion. All free of charge! Thanks :)
Friendly, helpful ,and knowledgeable staff. They were efficient and careful during my eye exam, and made sure that I got the most comfortable prescription (which ended up being different than the one I had been using for the past 10+ years!). I did not feel rushed; they explained how my insurance worked, the differences in my options for contact lenses, and my various options for ordering my contacts through them. Highly recommend.
very friendly staff. Efficient and professional across the board. highly recommend
Dr. Dorfman has such a calming presence--I am very squeamish about eye stuff and he has always put me right at ease. His staff is incredible too!
Walked right in and saw the doctor immediately. Staff was very friendly.
Thorough. Personable. Great front office staff.
Very warm and welcoming staff! Extremely thorough yet caring OD. Cool tech! Would definitely recommend!
Staff is extremely friendly and I was in and out quickly but didn't feel rushed!!!
Super nice, thorough, didn't feel any pressure or rushed. Highly recommend
staff pushed too much on sales
Unfortunately, dr. Dorfman is now working only on Saturdays.
Great doctor with a great bedside manner.
It was a good visit. He took his time and explain to me what he was going to do before hand. I see myself going back in the future.
Everybody was super nice and reassuring. I felt very comfortable at all times. I can only recommend this office!!
Dr Dorfman and his office are great!
Staff was very helpful explaining what my insurance covered and didnt high pressure sell. The doctor's assistant was very friendly and understood my concerns and limitations. She even fixed my broken nose pads on my glasses! She was very sweet and personable. He also was concerned about scratches on my cornea and explained why its helpful to give your contacts a rest. Seemed very genuinely concerned and knowledgeable. Will continue to use him as my eye doctor.
He was patient and friendly. He talked me through what he was doing and explained what was going on with my eyes. I would recommend him. His salesgirl though was a little pushy and disingenuous for my liking. I mean, I definitely get it, she's probably working on commission, trying make money for the office and do her job. Still though...pushy.
The doctor was very nice and the people in the office were so helpful with picking my glasses and taking care of my insurance information. Overall, really nice visit!
Dr. Dorfman was great but the woman working the desk was very pushy while I looked at glasses. Finally she left me alone and I found a pair I liked. She told me I could pay for half right away and come back in two weeks to pay for the rest then have them sent out for lenses and went on and on trying to sell me special features on the lenses that I had to repeatedly refuse. She then charged not half, but the full amount, which threw off my finances for the month. She also told me it would take about a week for the lenses to be put in and that I would get a call when they were ready to be picked up. Two weeks later I called to check in on them and was told they had been sitting there waiting for me to pick them up. I never got a call. When I went to pick them up I didn't get so much as an apology for this. Very unprofessional and pushy administration here. I will be finding a different eye doctor.
My visit was very pleasant, no waiting time, very friendly staff! I'll definitely come back!
Dr. Dorfman are friendly, professional and very knowledgeable. I highly recommend Dr. Dorfman.
Great doc, great staff!
Excellent service, and staff - highly recommend.
The doctor was so polite. He answered all of my question right away and his explanation was so easy to understand.
Unfortunately he wasn't able to help me (it was a question for an ophthalmologist), but he checked everything out and with no delay. He seemed quite nice.
great care and in and out in a little over 30 minutes, perfect
Very good doctor
Very thorough with The eye exam. Highly recommended!
This is my second annual exam with Dr. Dorfman. I saw the same ophthalmologist from age 8 to 24, so when it came time to find a new doctor upon moving, I was nervous. Following a terrible experience at Cohen's, the next year I found Dr. Dorfman. He's absolutely the best and I feel the same way about him as I did my previous life-long ophthalmologist. He is patient, attentive, *thorough*, clear in his explanations, and nice to be around. To top it all off, his staff is incredible. His primary assistant has a keen memory and dedication to making sure everything costs as little to me as possible -- making especially great use of rebates!! I had to come in a couple times for pick-ups, as well as to bring a friend I had referred, and she always remembers me. Another assistant who took photographs of my eyes today was likewise lovely -- careful and personable. I can't speak highly enough of my experiences with this doctor, the staff, the office itself, and the overall service quality.
Had to wait a few minutes to be seen, and the front office was crowded with other customers, but other than that it was a pleasure! Dr. Dorfman is wonderful and made my appointment painless and relaxing.
Doctor Dorfman saw me only a few min after arriving for my appointment. He was clear and forward with my consultation for contacts and made the experience an easy one. I came in the next day to learn how to put contacts in and his assistant was extremely helpful. I will definitely return!
I was shocked to be greeted by the doctor when I first came in. He was very polite. I came in as they opened the office so they had to settle in a bit. He saw me immediately after. It has been a while since my last eye exam and he was very considerate and explained everything to me. I would go back to see Dr. Dorfman. He and his staff were absolutely amazing!
Very professional, much more thorough than my last optometrist.
Very kind and intelligent
Great doctor. Took time to answer all questions I had without getting rushed
He is really nice. I will definitely continue to go there.
Dr. Dorfman and his staff are great.
great! so thorough!!
The appointment was great- everything was very professional and I felt very comfortable going to see Dr. Dorfman. I had a general eye check-up and I would go back again!
Dr. Dorfman performed one of the most thorough and pleasant eye exams I have ever received (and I have been to many doctors over the years). I was seen right on time and the staff were EXTREMELY friendly and helpful. Dr. Dorfman is very relaxed and friendly and my exam bordered on enjoyable! He even has a "no puff" eye pressure tester! I feel very confident that I received 'opt'imal care :-).
Very kind and professional.
The best eye doctor I've seen. He is very knowledgable and informative.
Very friendly and helpful doctor. Offered good advice and recommendations for eye care. Highly recommended!
Great eye care center. Small and intimate, the staff were very friendly. Would recommend to others!
Quick and efficient, staff was very friendly.
Would highly recommend Dr. Dorfman
Very easy, quick appointment (no waiting) and both the receptionists and Dr. Dorfman are incredibly nice. Very happy overall.
Super close to my work so obviously that's a plus. Furthermore the office staff were great. They explained to me what my insurance benefits were and helped me get an amazing rebate and discount off of a year's worth of contact lenses.
Saw me right away, was very helpful.
Will use him every time!
Quick, efficient and friendly!
The people working in the billing section does not have idea about insurance coverage for me on contact lens.They were confused
Dr. Dorfman was extremely professional, and saw me immediately. I don't think I've ever had that happen before at a doctor's appointment. I was in and out in under 30 minutes, and still received a thorough exam.
Dr. Dorfman was great! He listened to everything I was concerned about, explained how the eye works, and was really nice about it.
Very professional, kind, and helpful.
Dr. Dorfman was fine. Unfortunately, his staff is very, very pushy and sales-y. Every time I come to the office (twice), I am always pushed to buy the most expensive glasses for prices seemingly pulled out of thin air. There are too many doctors in this city to subject myself to this behavior again. Also, retrieving my eye prescription from this office has been very difficult. A doctor is obligated to give it to you, but with this office - it is a real trial.
Very professional experience. I hate touching my own eyes, let alone having someone else do it, but Dr. Dorfman put me at ease.
Friendly staff, good doc, nothing really to complain about. Although, I have been waiting for my glasses to come in for two months now. I have called last month and they told me they'd be ready in two weeks. Luckily I still have an old pair!
Very nice space and friendly staff. Answered all my questions. Pleasant experience.
Excellent very professional
Thorough exam. Pleasant experience.
Excited to have my new Eye Doc. Natan is super nice and helped me understand the issues I face with my eyes in better terms than anyone prior that I have visited with. Nice staff, I went straight in to see the Doc and was out in no time. What better experience can be expected.
Office was new, clean, and easy to access. Staff was really friendly. Doctor was great!
Very quick and very professional. I'll certainly be visiting next year!
I was seen as soon as I walked in and when does that ever happen at a doctors appointment? The receptionist, Andrea was very friendly and Dr. Natan got the perfect prescription for my contacts! I am no longer walking around squinting and making new wrinkles :)
Probably one of the best prescriptions I've ever received for these ageing eyes. Dr. Dorfman was prompt, fast and most importantly, accurate.
He seems knowledgable and took his time with me.
Very professional, waiting to get my glasses now with new prescription.
excellent experience. Quick and professional.
Excellent! Quick, thorough, and friendly. I have found my new optometrist. :)
Dr. Dorfman was very speedy and professional. The office was pleasant and Andrea was very friendly and so helpful.
Dr. Dorfman was very professional, easy to talk to and thorough in his explanations. My eye exam was super quick to! I was in and out in under 20 minutes! Highly recommended!
Excellent Doctor. Saw me very quickly and was very thorough and nice. His staff was also very helpful. Great experience!
Nice, fast, knowledgeable, and efficient
Great doctor and very friendly staff
Very patient, knowledgeable, and attentive.
Quick and efficient. I was in and out in 20 minutes!
Staff was very nice clean office close to train
All the staff were extremely nice and helpful
No wait, quick check-in. Staff were great and very friendly.
Short sweet and to the point. Picked out some great frames!
Dr.Dorfman and his staff were great, I was seen right away and they had a great selection of brand name glasses that I was able to use my insurance to get!!
I felt that the exam was not very thorough and Dr. Dorfman didn't explain anything he was doing. He put some drops in my eyes and after they had already started burning like crazy (about 30-60 seconds later), he said "Oh, those might sting a little bit." His staff members were some of the most incompetent people I've ever dealt with in a doctor's office. First they forgot to charge me for the contact lens fitting exam so I had to make a payment over the phone as I was heading back to work. That charge led to my FSA card being suspended - I have no idea what they did to lead to the suspension. I asked for an itemized receipt in order to file a claim and when I came to pick it up, it was 1) for the wrong amount and 2) not itemized. The person seemed hopelessly confused by my simple request no matter how I explained it, which was extremely frustrating and a total waste of my time.
Very polite, thorough, and knowledgeable.
The dr was great and the assistant outside was amazing! So helpful and kind
Dr. Dorfman and his staff were great! Very thorough and carefully answered all of my questions. His staff was also very helpful when I was selecting frames.
Very professional and knowledgeable. Excellent service from the doctor and the staff. Quick service.