What patients are saying
Overall rating
4.95
Average wait time
4.83
Bedside manner
4.97
“Very thorough and personable. Took her time to make sure I understood everything.
I felt at ease and comfortable, and the Dr. was very professional and knowledgeable.”
Initials hiddenMarch 24, 2026
“I liked everything , but the computerized paper work was not cooperating. When I tried it at home on my iPad I had trouble. It kept saying I was not using the right email. Same thing happened in the office. The woman at the desk also had problems when she tried.”
Carole Z.February 21, 2026
About Dr. Paula Mintchell
Welcome to our office! Our goal is for you to have the best experience in eye care and have a better understanding of how to maintain healthy vision. We combine cutting edge technology in a calm, patient-focused atmosphere.
Dr. Mintchell received her Bachelor of Science Degree from Heidelberg University, located in Tiffin, Ohio. She completed her Doctorate in Optometry and Post-Doctoral Residency in Pediatrics and Binocular Vision at the prestigious Illinois College of Optometry, located in Chicago, IL.
Dr. Mintchell has been practicing for 20 years specializing in medical Optometry, surgical co-management and pediatrics. Dr. Mintchell also has advanced skills in the fitting of specialty contact lenses including Orthokeratology and MiSight for myopia management in children.
Dr. Mintchell is licensed by the State of Illinois.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
EyeMed
UnitedHealthcare
VSP
Office location
Education and background
Practice names
Education and training
- Illinois College of Optometry, Doctor of Optometry
- Illinois College of Optometry, Residency in Pediatrics and Binocular Vision
- Heidelberg University (Bachelor’s)
Professional memberships
- American Optometric Association
- Illinois Optometric Association
Awards and publications
- Naperville Area Chamber of Commerce Member
Languages spoken
- English
- Spanish
Provider's gender
Female
NPI number
1619915105
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.95
Wait time
4.83
Bedside manner
4.97
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
771 reviews
Most relevant
I’ve seen Dr. Mintchell for years. She is an amazing doctor; knowledgeable and professional. I highly recommend her.
Less than 1 year agoInitials hidden
What an awesome experience?! I learned so much, and the team was so friendly! Thank you so much!
April 25, 2025Sean C.Verified patient
The Doctor did a thorough eye exam, was very friendly and professional.
Her staff was welcoming and was friendly as well.
September 28, 2023Thomas P.Verified patient
Extremely friendly staff. The Dr was very nice, professional, friendly, and caring about my eye care visit.
August 23, 2024Woody S.Verified patient
Dr. Mintchell is very kind, compassionate, and a great listener. Very happy with my care!
June 3, 2025Rachel S.Verified patient
Dr. Mitchell is pleasant communicates results clearly. I think she is fantastic
August 18, 2025Susan P.Verified patient
Very knowledgable doctor with good bedside manner. I definitely would recommend her to anyone looking for a good eye doctor!
December 15, 2019Anthony A.Verified patient
Great office, great OD, great support staff. I almost hate to refer people to this office because it's a great hidden gem.
July 25, 2015Jerry S.Verified patient
Dr. Mintchell is very kind and very thorough. I wish I would have gone to see her years ago. I would highly recommend her.
August 19, 2019Karen M.Verified patient
The Doctor was Friendly and very knowledgeable.
She was also a good listener and guided me to the perfect solution!
September 4, 2022Michael G.Verified patient
Very knowledgeable and thorough especially since my first visit due to a change in eye insurance.
August 2, 2024Kathryn F.Verified patient
The doctor was very comfortable to work with. Listened to our concerns and was very accommodating to our needs.
September 8, 2022Wan Y.Verified patient
Dr. Mintchell is very professional and nice. She showed concern for the wellness of my eyes and was very informative.
More than 1 year agoTamiko T.Verified patient
Always a good experience! I have had to call for a emergency visit 2 times and they took me right in.
February 7, 2024Mark B.Verified patient
Dr. Mintchell is excellent. She is very thorough and has such a good bedside manner. I highly, highly recommend her!
More than 1 year agoInitials hidden
Dr. Mintchell is great! She doesn’t rush and actually cares about your vision! I highly recommended Dr. Mintchell!!!
May 18, 2018Rich A.Verified patient
Always love going here the staff is the absolute best and super helpful especially when I am so indecisive!
March 16, 2023Melissa H.Verified patient
The office staff and doctor were very friendly and knowledgeable. I am extremely pleased with my experience!
March 18, 2016Amy A.Verified patient
Was seen right on time. Great chairside manner. Kind and respectful.
May 30, 2025Matthew W.Verified patient
Dr. Mintchell is super friendly and nice and very thorough. Most of the staff was very friendly and helpful.
More than 1 year agoInitials hidden
Excellent care as always. I especially appreciated our conversation!
May 27, 2025Lori S.Verified patient
She is professional doctor!
She is great with the kids!
Highly recommend for adults as well as kids!
September 24, 2022Aida A.Verified patient
Dr. Mintchell, is extremely knowledgable and takes her time answering all of your questions. Great doctor !
June 4, 2015Daniel S.Verified patient
Dr. Mintchell is fantastic. She really takes the time to do a thorough exam and listen to your concerns.
More than 1 year agoMarina C.Verified patient
I highly recommend Dr. Mintchell. She is very knowledgeable, friendly and accessible.
March 16, 2024Michelle P.Verified patient
Dr Mitchell was friendly, thorough and knowledgeable. I’m glad to have found this office.
February 5, 2024Initials hidden
Awesome! She is totally professional & knows exactly what she is doing. A good talker & a great listener!
May 22, 2014Anoop H.Verified patient
A very good experience. I will definitely come back to this provider!
March 14, 2025Jane O.Verified patient
Dr.Mintchell was awesome, she was attentive , listened to my concerns and answered all my questions.
December 10, 2021Sangeetha G.Verified patient
Very professional. Gets patient past experiences with other doctors and thoroughly exams the patient.
October 30, 2015Matthew A.Verified patient
Natalie and Dr. Mintchell were really great to work with. They made the visit a very enjoyable one!
More than 1 year agoCaitlin D.Verified patient
I was satisfied with the visit here, a professional doctor who knows his job.
August 23, 2024Amelia D.Verified patient
Dr. Mintchell And staff are not only skilled but they are exceptionally kind and patient centered!
More than 1 year agoInitials hidden
Wonderful doctor!!! Very friendly and outgoing and amazing with kids!! Found our new eye doctor :)
July 25, 2014Madisyn C.Verified patient
She was very nice and patient and explained everything to my kids when they asked many questions
More than 1 year agoInitials hidden
Our entire family is treated by Paula. Efficient operation- staff is pleasant and informative.
November 12, 2014Jim L.Verified patient
We love Dr Mitchell. Her staff is always friendly. Amy question you have they have an answer.
July 30, 2018Veronica T.Verified patient
Dr! Was great took her time and was very patient with my 8 year old I deffenitly recommend her
October 2, 2017Adan M.Verified patient
Very friendly and professional! Doctor and staff were on time and helpful. Highly recommend!
July 14, 2015Mia A.Verified patient
It was very pleasant! Very friendly staff, timely manner, nice office. Would highly recommend!
November 15, 2013Stephanie N.Verified patient
Was very quick, good and nice people and very professional
February 1, 2025Guillermo R.Verified patient
Very professional and knowledgeable appointment.
I would highly recommend Dr. Mintchell.
October 30, 2017Tim S.Verified patient
My family has been seeing Dr Mitchell for the last 7 years and we have been very happy
August 17, 2020Sreeram Y.Verified patient
Very friendly helped my son not be nervous. She explained everything it was great vidit
June 5, 2017Keiveion M.Verified patient
She was great. Very nice. Very staff was nice. The place was clean. Highly recommended
April 18, 2017Dayjah W.Verified patient
She was extremely professional, she listened to my concerns, and her staff was polite
September 26, 2014Dollicia B.Verified patient
Over all great experience!! Took a look at everything to make sure everything is fine!
October 29, 2014Lizette G.Verified patient
Dr. Mintchell is very thorough and takes her time to answer all of your questions.
More than 1 year agoNoah P.Verified patient
This was my first visit. Dr. Mintchell and her staff were fantastic.
December 5, 2023David W.Verified patient
Extremely professional, which isn't always the case for Optometrist offices.
December 3, 2022Initials hidden
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How soon can I make an appointment with Dr. Paula Mintchell?
Generally, Dr. Paula Mintchell has appointments available on Zocdoc within 1 week. You can see Dr. Mintchell's earliest availability on Zocdoc and make an appointment online.
Is Dr. Paula Mintchell accepting new patients?
Dr. Paula Mintchell generally accepts new patients on Zocdoc. You can see Dr. Mintchell's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Paula Mintchell accept my insurance?
Choose your insurance plan to verify if Dr. Mintchell is in-network.
Can I make an appointment with Dr. Paula Mintchell online?
Yes, you can make an appointment online with Dr. Mintchell using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Paula Mintchell work with?
Dr. Paula Mintchell works with Vision Art Eye Care.
Where is Dr. Paula Mintchell's office located?
Dr. Paula Mintchell's office is located at 1995 Springbrook Square Dr., Naperville, IL 60564.
What are common reasons for patients to see Dr. Paula Mintchell?
Dr. Paula Mintchell frequently sees patients for Contact Lenses, Eyeglasses, General Eye Consultation, Retina Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Paula Mintchell on their profile.
What languages does Dr. Paula Mintchell speak?
Dr. Paula Mintchell speaks English and Spanish.
How do patients rate Dr. Paula Mintchell in reviews?
771 patients have reviewed Dr. Paula Mintchell. The overall rating for this doctor is 4.95/5. They have a 4.97/5 rating for bedside manner and a 4.83/5 rating for wait time. You can read individual reviews and ratings on their profile.