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Qualifications and Experience
Dr. Chu is a board certified ophthalmologist, medical doctors who specialize in the diagnosis, treatment, and surgical correction of eye diseases. He has extensive training and experience in all aspects of ophthalmology, from the latest microsurgical techniques and laser treatments to routine examinations for eyeglasses and contact lenses. Dr. Chu is also the Medical Director of Palisades Eye Surgery Center, the premier eye surgery center in Montgomery County. He is a Fellow of the American Academy of Ophthalmology, and a member of the American Society of Cataract and Refractive Surgeons.
Verified Patient Reviews
My only concern was that I was unaware of a more easily accessible parking area for reaching the second floor offices. Once I made it to the office, the staff was professional, the equipment was more up-to-date than I was used to seeing, and the doctor was personable and explained my options clearly and with a very supportive tone. There are doctors you feel lucky to have found when you needed them most. Dr. Chu may well be that specialist for this patient.
Dr. Chu was great very detailed! Daniel his assistant was great he did all the tests for the doctor and was extremely helpful with all my questions as concerns. Front desk could have been more friendly when checking in.
The doctor was great and very patient with my questions. I did have to wait for almost an hour in order to be seen. Not sure if it was because this was my first visit with them, so the front desk asked me to fill out a bunch of questions. But overall I appreciated Dr. Chu's treatment and expertise.
Dr. Chu is personable, professional and knowledgeable. His office staff is friendly and very efficeint. I highly recommend Dr. Chu. He'll be doing my cataract surgery soon.
Dr. Chu is very patient to listen to the eye issues I’ve experienced this past week. He took time to explain the cause and answered all my concerns. He assured me nothing was serious and reminded me to take eye drops because I have dry eyes.
Staff is very pleasant and Dr. Chu is very thorough and professional.
Was not able to be with parent for visit. Tried to communicate by phone. Did that with dentist office went very well. Not so much with your office.
Clear explanation of diagnosis and treatment plan
Excellent visit. Extremely friendly and capable staff. Complete review and discussion with Doctor. Highly recommend.
He was very kind and informative about my cataract situation. I liked him and will go back to have the procedure done.
Great eye doctor! I highly recommend.
I thought he did a fantastic job. I would highly recommend
I believe he will help me with my condition.
Friendly service, enjoyable experience.
Dr. Chu and his staff truly care about my eye health. They are also respectful of my time. Their investment in state-of-the-art technology assures me that they're sincerely interested in delivering expert service for my eyes, my glasses, and my contact lenses.
Very impressed with professionalism and quality of consultation and services provided. This is a first class operation and I am now a very happy patient!
I felt assured that the office used the very best of technologies and techniques to do a full health and refractive assessment of my eyes. I have enjoyed the professionalism of Dr. Chu for many years and have never been disappointed with him or his technical support staff.
Dr Chu is excellent!
Dr. Chu has state of the art equipment and a knowledgeable staff to assist him. I have been a patient of his for several years and he always thoroughly reviews the health of my eyes in connection with my overall medical history and current concerns. He was also my (now deceased) mom's eye dr and uses her history to assist in addressing possible future concerns for me. He has my highest recommendation.
I found Dr. Chu about 3 years ago, and I am completely comfortable with his style and expertise. He seems to have plenty of good machines, and is up on the latest technology.
Dr.Chu is a great professional whom I would definitely recommend to other patients. He answered all my questions and explained what I needed to know. The office staff is very friendly and highly professional as well. The wait time was just 10 minutes. I would definitely go back.
excellent! latest technology, great staff and Dr.
I enjoyed my visit and will be returning to this office.
Dr. Chu is an amazing and very intelligent doctor. He was able to figure some things out for me that others have missed for years. I would highly recommend him!
Excellent clinician who is able to explain my medical situation in a way that is very easy to understand.
Doctor Robert Chu is an amazing professional. His knowledge and competency are unparalleled. I highly recommend him.
Very efficient and courteous staff. Was seen on time with no delay between staff examinations /tests and Dr Chu coming into see me. Dr Chu was very knowledgable and experienced, listened to all my concerns, and addressed each one. I felt very good about the visit. Furthermore, and a big plus for me, the office was versed in billing medical insurance for appts, not just vision coverage which I do not have.
Very nice office and everyone was very helpful. The only downside was that I was left waiting for 20 minutes for someone to take measurements of my new contacts and ensure they fit correctly in my eyes. All in all, the wait times, both before and during the appointment, could have been better, but everyone was extremely knowledgeable and I definitely be going back in a year.
I was very please with my visit today with Dr Chu he was very professional as was all his staff. I would fully recommend him.
Very good doctor
The entire office and staff were very professional that I felt I was in great hands and care. Dr Chu spent time explaining and going over his diagnosis and I felt comfortable with his expert advice.
Friendly, fast and very helpful.
I thought that the very busy office was handled so well and efficiently by the staff and the doctor. I didn't feel like the doctor was in a rush to answer any questions and the people that he has there helping him like Daniel are really very very nice and informative and competent. I will definitely have Dr. Chu as my main eye doctor, he's really good.
Dr. Chu and all of his staff are very professional, cordial, efficient, and expert at their jobs.
Waiting for a set of pictures as agreed.
I was seen very quickly and all the staff were professional, friendly, and helpful.
Dr. Chu is a compassionate, caring, skilled physician. He explained procedures explicitly and welcomed my feedback. I would recommend him without reservation.
Competent and highly professional staff. Dr Chu explained everything clearly and presented options and information for me to make choices.
Good visit professionally done
Wouldn't want to go to anyone else for eyes! He's the best!
Everyone I encountered seemed competent, polite,helpful & engaged with their work. The amount & excellence of equipment that is part of the eye exam, etc process was impressive. What means the most, however, is the kindness & competency of the staff & doctor.
This was my first visit. The initial wait took longer than I thought it would but overall the service was good. Dr. Chu and the staff were very professional. I needed an upgrade with my reading glasses and was able to do that after the eye visit. The person responsible attended to me right away.
Dr. Chu is very pleasant and has excellent bedside manner. He asks questions about my recurring eye issues and is very knowledgeable about my particular problem. I rarely wait long to be seen. I will continue to see Dr. Chu for eye care.
Very through and professional
Very professional and comprehensive. Great experience!!
I have been to Dr Chu for 4 years now. He is very warm and authentically nice. I refuse to see anyone else
Dr. Chu was phenomenal. He was professional, friendly, and knowledgeable in his field. I was left feeling comfortable and informed
A very well managed office and efficiently operated office, from signing in to being treated, glasses and eye checked with what appears to be the latest in equipment and technique.
It is always to get an appointment with Dr. Chu. He is the best eye doctor I have ever had. He is caring, professional, and very knowledgable. I recommend him without reservations!
We went on a very busy day (a federal holiday), yet the entire staff was calm, patient, and very professional. Dr. Chu took as much time as necesary to explain the cataract surgery process an options.
The office staff was friendly, knowledgeable, and helpful. The office is bright, clean, and open. Dr. Chu had a great bedside manner. It was easy to make an appointment and I did not have a long wait time. It was a very positive experience.
Dr. Chu was courteous and thorough. His office staff was also very courteous and helpful. I'm glad I've got a new eye doctor I feel very comfortable with.
Dr. Chu is wonderful. I've seen him since I was a child and he's always been so nice and personable!
Dr. Chu is a great doctor and his staff is very friendly. I like them a lot. I would like to recommend him to other patients.
Dr chu was very personable, straightforward, knowledgeable , inspiring trust. Staff extremely patient orientated.
The examination was thorough, detailed and professional. The glasses I was recommended to buy are very expensive. I would prefer to be proactively provided with cost/benefit options when discussing glasses. Instead, the professionals recommended the most expensive option.
Everyone was very proffessional
Dr. Chu's office is always neat; wait time is always short or none at all. His staff is always pleasant and helpful. Dr. Chu is very compassionate and pleasant. He keeps up-to-date with current procedures and has the latest equipment. I have been a patient for 10 or more years. I feel privileged to be able to have a competent ophthalmologist and I have recommended him to friends and relatives.
I can say nothing but good things about all aspects of my visit to this office. The process of information gathering, testing, diagnosis and recommendations was seamless. All were friendly and I did not feel rushed or unwelcome. I highly recommend Dr.Chu and his practice.
Dr. Chu was thoroughly professional and his office made it easy.
I understand my case was not one of those serious and complicated, however, Dr. Chu did a great job as well as his team of nice and caring assistants and nurses. A big thank you! And while I usually refrain from recommending doctors to others (too much responsibility) I make an exception in case of Dr. Chu and definitely recommend him to anyone who unfortunately needs an ophthalmologist's help.
Very professional staff. Very accomodating, saw me as a new patient on a very busy monday morning. I am happy to have found this doctor.
overall it was great, but I had received so many text/email reminder!!
Everyone at Dr. Chu's is very professional and nice to deal with.
I'm satisfied with the waiting time. The process is quite smooth and fast.
Dr. Chu is a true professional, both technically and socially! His explains a problem clearly and understandably to a patient.
Dr. Chu and his staff were great. His front office staff helped check if my insurance covered the visit. His back office staff thoroughly explained all the tests and process. Dr. Chu himself was very informative and professional. Edgar was great in helping selecting new frames and listening to my needs in what I wanted. Overall, a great visit. Definitely would recommend.
Dr. Chu is excellent! May wait awhile though before being seen.
Very knowlegeable and professional. Does a very thorough exam.
Dr chu was so gentle and knowledgeable and very welcoming. He is also the only eye doctor that was completely willing to provide me with my prescription without any hassle being that most eye doctors don't want to give you your prescription in order to force you to purchase lenses with them. His assistant Daniel was also great and the facility was clean and calm. Highly recommended!
My exam started at exactly the appointment time. The office is very efficiently run and appears to have the latest equipment. The staff is courteous. Dr. Chu is knowledgeable and willing to answer all questions.
He was thorough and I felt like we were in good hands.
Dr. Chu is outstanding. I highly recommend him for his professionalism, kindness, and for being so thorough.
Dr Chu Still looks good and he is a magnificent Doctor. I had visited others since I moved but did not feel comfortable nor trusting. With Dr Chu he explains in full detail for you to understand, he is kind and he takes his time. You are ensured excellent professional service when visiting his office from Dr Chu and his assistants and other associates.
Other than a 10-minute wait, it was effective and efficient. Dr. Chu was friendly and professional. Highly recommended.
Office is nice. Dr. Chu is nice and professional. But the wait time is insane!! Tons of waiting in between exams as well. I was told that today is a particularly busy day though. So hope you are lucky to go on a less busy day.
Very well run office, and caring doctor and personnel.
Overall it was excellent
Dr. Chu and his office staff are always excellent! Highly recommended.
Friendly, nice. Very knowledgeable. I am glad that I found this doctor. I will continue to see him.
He is extremely knowledgeable, thorough in his exam, and professional. I recommend him as highly and as frequently as I can.
The appointment flowed well through the various stages of the exam.
My son was a new patient with Dr. Chu. The Office setup is quite comfrey! The Waiting room is cozy! But waiting time seemed a little longer than we expected ! My son was very happy with Dr. Chu's bedside manner and impressived with his up-to-date 's tech. equipments were used in the checking room !He expressively appreciated Dr. Chu's bilingual talent : "bedsides knowing that he can speak Chinese ; surprisingly he speaks perfect English! " My son said. So, After visiting Dr. Chu's office by bringing my son for this appointment; I think I would like to take Dr. Chu as my eye care doctor in future as well! Suggestion: 1. may need more than one receptionist at the front counter desk ( all people stayed in the reception area were not doing "receptionist " works !) ; 2. May need one more staff at the optometrist session to help out; such as the selections and explanations of glasses frames size, price, taking the prescription orders and glasses fitting processes, etc.! S. C.
Dr Chu and his assistants were all exceptionally professional and warm, I enjoyed my examination. The check in process was a bit slow, and I did wait nearly 40 minutes past my scheduled appointment time to be seen. But once the exam began, things went smoothly, and efficiently. I was slightly unnerved with the wait but very reassured once the examination process began, through my checkout.
Dr. Chu is highly competent, thorough, and very nice.
I think this office is over-booked. It took over an hour (30 min paperwork, 30 min tests) to see Dr. Chu for about 10 minutes. Hopefully it's worth the wait when the surgery is all done.
He is very personable. I had a 330 appt, but wasn't seen until about 3:55, but that was the only down side. The office looked clean and well kept and the staff was friendly.
I selected Dr. Chu about 2 years ago from a insurance provider list, and I am quite confident that I will continue with him as my eye doctor. I like that he is an MD/surgeon who does eye exams also. His office is comfortable and his staff is competent and friendly. Dr. Chu definite has state of the art equipment and plenty of it.
Awesome!!!!!!! He and his staff's attention to detail and care for your time; are above and beyond any other doctor's office visit that I have ever experienced!!!!!
Dr. Chu is excellent - very knowledgable and thorough. The office is comfortable and super efficient. I am very happy to have found his practice.
High quality as always.
It's a very good idea that we can make appointment online. Therefore, I don't have to wait in the office or fill a lot of forms.
Very nice expérience dr was friendly his assistant was profetional Thank you
Dr. Chu is a very professional caring doctor who I have had the pleasure of going to for over 10 years now. I have recommended him to friends before and would not hesitate to do so in the future.
Been going to his practice for nearly 20 years and have never considered leaving. They are the best!
Very comprehensive exam.
It was good but they didn't tell me my insurance wasn't taken in the eye glasses department. Only the exam part took my insurance so I now have to go somewhere else to get the glasses. If I knew that I would have jut gone somewhere else.
Very friendly staff, including Dr. Chu, who was prompt, personable, and explained things very thoroughly in a way that a lay person can understand.
Amazingly great doctor!
From start to finish it was a very good experience. This was my first visit to Dr. Chu. The front desk staff were friendly and efficient. After a few test and short Q & A session with an assistant Dr. Chu was in the exam room within 5 to 10 minutes. I appreciate his demeanor and tone. He was very helpful and instructive on the problem and solution. I will definitely return to Dr. Chu in the future.
Great experience! Highly recommended.
The doctor is fine, but the staff member are not. No patience with kids, so I do not know why you work in a Pediatric Eye doctor when you do not have patience. Charging for medical records, Never hear in my life they cant fax medical records, either you pick it up or they mail it "priority mail" not regular mail, they charge you even if they send it to the doctor, I work in a doctor office and we cant force the patient to pay for priority mail, or charging doctors for medical records.