Dr. Robert (Kevin) Cross, OD, Knoxville, TN

What patients are saying

Overall rating

5.00

Average wait time

4.25

Bedside manner

5.00

“Paperwork was all made easy w tablets. Hope they get their water fountain repaired in their Dry Eye facility! There’s at least a dozen staff but only one commode for patients to use, so do your potty breaks before arrival, or use restroom in restaurant a couple doors down. Bring your water bottle. This eye doctor has better people skills than my general care doc has. ”

Jennifer C.August 16, 2025

“First time meeting this doctor and really liked his bedside manner. Was very casual about the appointment and didn't make me feel nervous about the exam at all. ”

Sheena Z.March 25, 2025

About Dr. Robert (Kevin) Cross

Kevin Cross, O.D. received his Doctor of Optometry from Southern College of Optometry in 1986. He also completed his undergraduate studies at Tennessee Tech University. Dr. Cross is board-certified in therapeutic optometry and practiced with University Eye Specialists for over 30 years before joining The Eye Group family in 2018. Born and raised in Byrdstown, Tennessee, Dr. Cross serves as a Deacon at Cedar Springs Presbyterian Church and is a children's leader in Bible Study Fellowship. He enjoys cheering on the Vols in all sports and is an avid golfer. Dr. Cross and his wife, Stephanie, have three wonderful children, one grandson, and a shih-tzu named Samson.

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In-network insurances

99% of patients have successfully booked with these insurances

Aetna

BlueCross BlueShield

Cigna

Davis Vision

Emblem Health

EyeMed

UnitedHealthcare

200+ more in-network plans

Popular visit reasons

Contact Lenses

Eye Inflammation

Eyeglasses

General Eye Consultation

Glaucoma Consultation

Retina Consultation

Retinal Detachment

Routine Eye Exam

Contact Lenses

Eye Inflammation

Eyeglasses

General Eye Consultation

Office locations

The Eye Group - South Office (1 of 2)

7220 Chapman Hwy, Knoxville, TN 37920

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The Eye Group - West Office (2 of 2)

11124 Kingston Pike, Ste 127, Knoxville, TN 37934

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1 of 2

Education and background

Practice names

EyeCare Specialties of Tennessee

Education and training

Southern College of Optometry, Doctor of Optometry

Languages spoken

English

Provider's gender

Male

NPI number

1346219938

Patient reviews

All reviews have been submitted by patients after interacting with the practice.

Overall rating

5.00

Wait time

4.25

Bedside manner

5.00

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44 reviews

Most relevant

Amazing! Also saw my little boy on another occasion and is amazing with little ones

October 8, 2025Misty S.Verified patient

Had the best experience with Dr Cross and his entire office?? Top notch in every way!

July 24, 2024Beth M.Verified patient

Paperwork was all made easy w tablets. Hope they get their water fountain repaired in their Dry Eye facility! There’s at least a dozen staff but only one commode for patients to use, so do your potty breaks before arrival, or use restroom in restaurant a couple doors down. Bring your water bottle. This eye doctor has better people skills than my general care doc has.

August 16, 2025Jennifer C.Verified patient

everything went great.

April 22, 2025Eric P.Verified patient

First time meeting this doctor and really liked his bedside manner. Was very casual about the appointment and didn't make me feel nervous about the exam at all.

March 25, 2025Sheena Z.Verified patient

Great experience! Highly recommend

November 18, 2024Renata O.Verified patient

February 28, 2026Sarah W.Verified patient

January 15, 2026Carolyn S.Verified patient

Less than 1 year agoInitials hidden

More than 1 year agoInitials hidden

July 9, 2024Grady T.Verified patient

More than 1 year agoInitials hidden

More than 1 year agoInitials hiddenSource: Partner

Frequently asked questions

How soon can I make an appointment with Dr. Robert (Kevin) Cross?

Generally, Dr. Robert (Kevin) Cross has appointments available on Zocdoc within 1 week. You can see Dr. Cross's earliest availability on Zocdoc and make an appointment online.

Is Dr. Robert (Kevin) Cross accepting new patients?

Dr. Robert (Kevin) Cross generally accepts new patients on Zocdoc. You can see Dr. Cross's earliest availability on Zocdoc and schedule an appointment online.

Does Dr. Robert (Kevin) Cross accept my insurance?

Choose your insurance plan to verify if Dr. Cross is in-network.

Can I make an appointment with Dr. Robert (Kevin) Cross online?

Yes, you can make an appointment online with Dr. Cross using Zocdoc. It’s simple, secure, and free.

What practice does Dr. Robert (Kevin) Cross work with?

Dr. Robert (Kevin) Cross works with EyeCare Specialties of Tennessee.

Where is Dr. Robert (Kevin) Cross's office located?

Dr. Robert (Kevin) Cross has 2 office locations in Knoxville, view full addresses on Dr. Cross's profile.

What are common reasons for patients to see Dr. Robert (Kevin) Cross?

Dr. Robert (Kevin) Cross frequently sees patients for Contact Lenses, Eyeglasses, General Eye Consultation, Retina Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Robert (Kevin) Cross on their profile.

What languages does Dr. Robert (Kevin) Cross speak?

Dr. Robert (Kevin) Cross speaks English.

How do patients rate Dr. Robert (Kevin) Cross in reviews?

44 patients have reviewed Dr. Robert (Kevin) Cross. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 4.25/5 rating for wait time. You can read individual reviews and ratings on their profile.