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Qualifications and Experience
Dr. Frenkel, Board Certified in Obstetrics and Gynecology, specializes in laparoscopic, hysteroscopic and cosmetic surgery, along with offering full OB/GYN services (including full pre-natal care). Our practice is committed to providing state of the art healthcare that is comprehensive, holistic and patient-friendly. Our many years of experience combined with modern practice management techniques and a warm, personable staff afford our patients tremendous benefits in times of wellness and illness, throughout the phases of women’s lives. With our flexibility, and appreciation for the human condition, we have no doubt that you will find our practice top notch.
Our facility is accredited by the Joint Commission, an organization that certifies healthcare institutions with the highest standards of care in the country, as an Office Based Surgical facility to perform an outpatient procedures with general anesthesia . We take pride in you entrusting your health with us and we look forward to living up to your expectations.
Verified Patient Reviews
I’ve been going to Dr. Frenkel for years. My appointment was at 1:00 pm I was called in 15 minuets later. Dr. Frenkel and the staff was pleasant.
Hes a good doctor! Nice staff.
I had a horrible ob/gyn who wait time was ridiculously long and always canceling my appointments. I went to zoc doc and it was very important to me to find a doctor with lots of experience and who has accreditation. I found Rubin Frenkel MD who had great bedside manner and schedule the polyp removal right away he would be my doctor for now on. He is highly recommended by me.
Great, very friendly and knowledgeable doctor. Very kind staff and clean office. No complaints at all. Will definitely go back.
As always he was terrific.
I was in and out in record time. The receptionist was kind and helpful and so was the doctor's assistant. Dr. Frenkel listened to what I had to say and I really respect that in a doctor.
I had very good experience with DrRubin Frenkel, very attentive and dedicated to his patients. All blood work and sonogram were done right in the office. Highly recommend for someone looking for good Gyn.
My visit with Rubin Frenkel M.D. was not a a great experience. The place was clean and neat but the Dr. made me feel unwelcome. He acted as if he didn't even want to treat me. He didn't take the time to listen to me or discuss my individual needs. He appears standoffish and in a rush to get me out of his office. The worst communication ever with a gyn or any medical Dr.
Excellent experience, very pleasant and right to the point. Diagnosed my problem right away and was very helpful. Will definitely return and recommend!
Great doctor, very professional and knowledgeable. Office staff very friendly and accommodating. Would highly recommend to all my friends and family.
Very fast in and out
He seemed rushed and didn't take a lot of time to fully hear my concerns. The office itself was a little dingy.
Third time visiting Dr. Frenkle. He is very nice and fast. The staff is also super friendly and great! Love the office! Clean and comfy as always!!!!
I think they forgot that they put me in the room.I was the only patient there before a woman and her baby arrived. They put me in room 2 so the carriage could fit in room 1 but the doctor went into her room first.
After waiting for an hour and a half he kept asking his receptionist if he had another patient to which she said yes. He huffed and puffed after being told he had another, which made me feel awkward. Then when I was finally seen by him he spent a total of 2 seconds checking me without even telling me what he was doing. He didn't perform my procedure and made up a ridiculous excuse as to why, although I know it's because it was late in the day. I could bearly say goodbye or even ask what he just did before he was out the door. He actually ended up following me out of the building. So livid that I wasted a checkup here.
He is great!
He's a real nice guy, checked me thoroughly and explained what was wrong. I'm glad he had a late appointment available last minute but I'm not sure if I'd go back.
He was nice, efficient, quick and informative... in and out on my lunch hour. Definitely will return when in need of an OB
Excellent charismatic Doctor. Very thorough
He was fast and swift, I hate being in the GYN for too long drives me insane. As for his front desk staff 2/3 needs to get fired. They really were very rude one of them just stared at me like I had a third eyeball...(Russian staff and I'm Black)I don't know they made super uncomfortable. But the doctor himself was pretty cool. Like he didn't try to establish a relationship really but I'm ok with that. Especially being that I had to get to work right after. Fast service and I'm out your face! And he was really relatable.
Fast, efficient, intelligent, caring, and responsive physician. Dr. Frenkel is not only considerate of my time as a working professional, but listens attentively and seriously to concerns I bring to his attention. For many, if not all, this is an especially sensitive and private level of care; I can confidently say as a healthcare professional, I trust him with my well being and reproductive health completely.
I thought it was just me the first time I saw him, he rushed my visit. I referred him to my friend and she said he rushed her visit as well. Didn't give her the full GYN experience. Today I went to him at 5 weeks 5 days pregnant with some bleeding and clotting. He told me I miscarried. No ultrasound. Just stuck his fingers in there and said yea, the baby aborted itself. Let it all come out and try again. #disgusting #horrible #NEVERgoingback
He was very quick.....
He need to stay longer with his pt.
Dr Rubin, is great.. He has a very busy office, although he answered all our questions. He is calm and patient. The front desk lady (I wish I knew her name) she is always nice and willing to help even on the phone. Definitely recommending this dr to my family and friends
I waited a long time and nobody else was in the office. I also felt pressured to do a pap smear and an ultra sound during a birth control conversation, overall though, he was kind.
The doctor didn't seem to care...The shortest GYN consultation I have ever had in my life.
He didn't care. He rushed through the entire exam, did not take the time to explain anything. He kept interrupting me while I was trying to ask questions and voice concerns. He even opened the door while I was changing without knocking first - then didn't even apologize! I will NEVER refer anyone to him.
He is a true professional. Some people would say he is in a rush, but instead he is just quick, because he knows what he does. Office manager is an amazing lady, very friendly.
He is amazing dr. I am his patient for few years and very happy
Dr Frenkel is a great doctor, he takes great care of me .I'M glad I found him a few years ago when I was having trouble gettting through to my last ob/gyn with a post menopausal bleed.
I was disappointed when I walked in and the receptionist had an attitude cause I was a few minutes late.
Doctor Is great and listen to me and The Staff Is Very nice and accomodating.
The doctor and his staff were pleasant and efficient. They were quick and reasonably thorough for a basic check up.
Appointment was quick and efficient... was seen as soon as i entered and everyone was pleasant and friendly.. will continue to be seen by dr. Frenkel. EXCELLENT!
He was nice enough to me. He didn't let me talked he bascially rushing me. I really didn't understand especially I was a new client. No importance at all. Had a doctor for sure but to me I didn't understand what was going on.
All the staff was very kind and efficient. The doctor was very professional. He answered all my questions and even gave me great advice. I was a little nervous but him and the staff made me feel very comfortable. I highly recommend him and will definitely will return to his clinic.
Did not care about the patient. Spent less than 5 minutes with me. Did not answer my questions and keep asking whether I would come back. Definitely not suggested! Not coming back.
Nice doctor and quick visit. Would recommend for anyone going for an annual visit.
Dr. Frenkel was very nice. As others have noted, though, he seemed quite rushed. If you're looking for a very fast, in and out appointment, then he's a fine choice. I was just there for a routine well exam; really I just wanted to have a pap smear done since it's been a few years. He seemed well experienced with these and said his office will contact me with results only if something turns out abnormal. His assistant and receptionist were also very nice. My wait time before the appointment was 25 minutes after my scheduled time, but the whole exam (pelvic exam and pap smear) took less than 5 minutes. Also note that I'd you're a new patient you still have to fill out quite a bit of paperwork even if you've done it on Zocdoc ahead of time, so I wouldn't bother with the online forms, since you'll have to fill it all out again anyway.
I was very impressed with my visit! Very professional ! The service was excellent ! Dr Frenkel has been my doctor for more than two years! I would highly recommend him to all my friends!
I had a great experience and will definately be going back.
Friendly receptionist and doctor, very efficient appt. Came in for routine check up during my lunch hour- was in and out within 20 or so minutes. I was taken to an exam room within 5 minutes of my arrival, nurse/medical assistant that came in first was friendly and quick with the prelim questions. Dr. Frenkel was very warm and friendly, reviewed my chart, asked questions, asked if I had questions, discussed my questions/concerns and then completed the physical. I wish all my doctors were this friendly and efficient. I don't have time to talk for an hour unless there is something serious to discuss so I appreciate that this doctor cares about his patient's time!
Wouldn't recommend. Always on a rush. Was doing tests so carelessly, was VERY painful!!! And I'm not the one who can not tolerate pain believe me.
The worst visit I ever had, he didn't take his time asking me questions at all about any issues I ever have had before. All he cared about was his time spent on patients. He didn't spend too much time with me at all. His office asked me to provide my credit card information in a piece of paper and authorize them to use my card!!! The paper doesn't have any line mentioning that my personal information is protected. This is against PCI requirements. Dear my friends, Please don't give your credit card information at this office, your identity is in risk!!!!!
Dr. Frenkel seemed very nice and the office staff was friendly. He answered my concerns and I was able to have a sonogram during my visit.
He was very experienced, but I do not like that his staff did not provide a urine test being that I came in for pregnancy which I clearly stated, but they didn't know and the doctor didn't really care to tending to me once I told him I wouldn't be going to lenox hospital to be giving birth with him.
Office is very nice and comfortable. The staff was also helpful and the wait time was not bad. When it came to meet with the doctor it was extremely rushed. He preformed the exam and briskly walked out. I felt uncomfortable because I had questions, and had to ask the staff after I left the room if I could speak with the doctor. I had a follow up appointment to have a minor procedure done, and was informed later that the doctor was covered under my insurance but the anesthesiologist they used was not covered under my insurance. I had to fight with insurance because I did not know the doctor under my insurance, performing the procedure, was using a anesthesiologist not covered under my insurance. I was recently informed via mail I am up for my yearly checkup, but unfortunately I will not be returning.
He's very thorough and has great bedside manner.
Was a very good experience. Got taken in right away and the doctor was very helpful.
Excellent care I'm very happy with his care n always recommend him to all my friends and love oned
Dr. Frenkel is great. His staff is really wonderful too. He must have been busy because I did end up waiting there for a bit over an hour.
I have been a patient of Dr. Frenkel for several years. Although I appreciate his swiftness and the sense of comfort he gives, I feel like sometimes he brushes things off that are alarming to me and it makes me feel uneasy.
The office had a Pleasant atmosphere, the doctor had a good attention to the patient and responsive to the patients needs.
Dr Frankel is always kind and caring. The staff is friendly and efficient
I never heard back from this doctor or his office after I went in and had a pap smear. I was very disappointed especially since I called in and asked about my results which I till this day have not received. I will not be going here again nor will I ever recommend someone here.
i loved the visit, gave me the answers I needed.
After it took dr Ruben a full month to get back my results ( not even a courtesey phone call to tell me they would be delayed) he proceeded to call me and tell me to remove my "bad review" when I left An anonymous review that it took him a month to take get back results which take only 3 days-- the truth. I am appalled that he tried to get me to remove the "bad" review when I simply said the truth. He said it he not his fault and that he is a good guy, but this is about my health and whether he is a reliable doctor not about whether he is a good guy. This is not a joke and you have to take responsibility., not once did he apologize for his office not giving me notice or take responsibility. I personally would never return here and would not recommend him.
The wait was no time at all, which was great! However, the receptionist was impolite, continuously speaking to her coworker instead of helping patients. The nurse was unfriendly and unknowledgeable. While she was asking me questions she sat at a small desk a foot away from me, her back turned completely away from me. She was rude, unorganized, did not give me any instructions, and left the room. The doctor was nice. He asked me multiple questions pertaining to my visit and seemed happy to help. However, his bedside manner is relatively questionable. He was really rough and seemed like he was in a hurry. When dealing with something as fragile and vulnerable as women's health, there has to be a kind of gentle spirit that can aid in those areas. If you're looking for a quick visit, this office is great. If you're looking for a more sustainable office and possibly a long term doctor, I highly don't recommend this office.
Dr. Rubin Frenkel is an amazing Doctor. He takes the time to get to know his patients and always gives helpful advice.
I have been counselled by Dr Frenkel almost for 14 years. He is very professional, has nice personality and his office is very well equipped. I will highly recommend him to the new patients. Thank you doctor!
Took him one month to return a bad test result that i needed for treatment right away.
I think Dr Frankel was great. He made me feel comfortable and had some humor. The only thing would probably be that he seems a little rushed.
It was a delightful experience. Both Dr. Frenkel and his team, were extremely welcoming and friendly.
Dr. Frenkel was so wonderful! My fiancé and I moved to NYC from Texas about 2 months ago, and I am so glad ZocDoc connected me with him! He was super friendly, got me in and out of my appointment, and was talkative and made the whole process very relaxing and non-awkward. DEFINITELY recommend him!
He was very polite and knowledgeable. I will return to see him in the future.
Even though I was running late they saw me any way.staff was very nice and accomendating. Dr was very friendly and made me feel comfortable. Nice visit would recommand him.
Dr. Frenkel has no politics. He's honest and very friendly.
I read previous opinion's don't listen to the negative's very clean office normal wait time. Staff was very polite a little language barrier with med assist but nothing we couldn't work out give the women a break. The doctor was knowledgeable polite and made me feel comfortable. I'm seriously thinking of changing to Dr. Frenkel even with me living in NJ. Thanks for all the help the whole office gave giving me a saturday appt for a new patient is unheard of great office and doctor.
Made me so comfortable,answered all my questions in a very helpful way.
Professional, quick, and through. I highly recommend!
He is a very good professional... Ready to listen to you and not dramatic at all...
I am not one to ever write bad reviews, or reviews in general. But I due to how awful my experience was I have to. I came in for my annual checkup, usually this includes a pap smear and a breast exam. Before my annual check up a woman came in who hardly knew English (which isn't an issue) and asked me questions. She could not spell the medicine I took (I am on Tri-Sprintec for my birth control), I spelled it for her, but she insisted on pulling out her phone to Google it. Then she asked me if I wanted a breast exam.. I am like uh yeah isn't that part of the yearly.. After the nurse or whatever she was was done asking me pointless questions the doctor came in. He gave me my pap smear and yeah.. That is it.. He did not do the breast exam and hardly even spoke to me. I had questions regarding my birth control, but I couldn't even ask because I was so rushed. I will NOT be back.
Dr. Frenkel is so nice. I feel very comfortable when i see him. Always ask hows everything going. He always asks if i have any question. His staff is so nice.
Very friendly, kind, funny doctor. Every time I am there he spends exactly as much time with me as I need. I had a scary health event and under his care it was resolved very smoothly, with a lot of support. Really can't say enough about how good he is with patients. He has been my doctor for years and will likely be my OB when that time comes.
Front desk staff was great and the Dr. made me feel very comfortable and answered all questions.
While sitting with my legs up in stirrups, I got a lecture about how Obamacare and the healthcare exchange wasn't a good idea. I definitely did not participate. He also interrupted me multiple times and told me I didn't know what I was talking about- obviously, that's why I needed a doctor. He barely looked at me and acted as if he had so many more important things to attend to even though my appointment was at the very end of the day and the office was empty.
Professional, to the point. The office did not send my prescription to the pharmacy like they said they would, but overall the visit was good. would recommend.
First off I signed in they asked me to sit down after I told them it was my first time, I waited over 10 mins and then walked up to the front desk and asked should there be any papers for me to sign she said she totally forgot about me and didn't see me on the sign in sheet, how i dont know because I was first. After I filled everything out they called me in the medical assistant was rude and rushed me as soon the doctor came in he hardly asked me any questions after I stated my concerns did a Pap smear in less then 5 mins and a quick sono didn't even tell me what I had originally asked I had to re-ask it 4 times before he remembered to answer me and ran out of the room. He hardly spent anytime with me, didn't address my concerns, forgot to answer the questions I did have, and was overall very rough with his technique. I will not be going back to him.
A little rough
Dr. Frenkel was very nice and very honest. It was my first time there and the service was quick. I was in and out in less than an he. I think I will continue to see him.
It was my first time being seen by a male GYN, so I was a bit nervous. I have to say I was impressed by the work done by everyone. The nurse was very sweet and walked out before I changed which made me feel comfortable. The same for Dr. Frenkel, once he saw me and finished the sonogram he made sure to leave the room before I started changing. Him and his staff are very good at what they do; very clean and very professional. Ebony and her coworker (sorry could not get her name) in the front are wonderful at what they do. Very efficient and educated. I will definitely be coming back.
The office environment was very nice!! The nurses/secretaries were pleasant to deal with. Dr. Frenkel was very nice, he listened to me and made me feel comfortable.
Dr. Frankel couldn't take me as a patient, but he was so kind and caring. He instead referred me to another doctor on staff-Dr. Zelmanovich and I truly fell in love with her!!! She was so wonderful, kind, compassionate, sweet, I mean she was an angel. She took great care of me, my unborn baby and delivered him at 37 weeks with so much love, care and concern. I love her very much! She truy was a heaven sent angel. And their receptionist, Ebony-PHENOMENAL!!! Loved her!
He seemed concerned about my problem and addressed it quickly.
I was please with my visit, as usual. I love the fact that the waiting room is never crowded and that I am always seen within 15 minutes of my scheduled appt time. Also when I schedule an appt via Zocdoc.com I often hear back immediately from the office that my appt has been confirmed. Over all I am satisfied.
Excellent service , thorough. The assistant and nurses were also very friendly and professional.
Doctor charged my insurance but recommended I go to the hospital because he only does simple procedures. Big waste of my time, wouldn't recommend him.
The doctor had terrible manners and he didn't make me feel comfortable during my visit. He decided to Order a lot of tests before even confirming my pregnancy through a urine tests. This is not the ethical procedure to follow. The staff was fantastic but I do not recommend this doctor
The visit was good. It's was fast and precise. I liked that he was able to answer my questions. I really enjoyed my experience there. I couldn't make it at my appointment time and they accommodated me to a later time which was great!
Great Doctor, Non-judgement, Super Positive Attitude. Fast and Accurate and Straight to the point.
This was a good experience. The doctor was thorough and kind, and given the past terrible experience I had with another doctor, Dr. Frenkel made a good job reviving my hope for a good experience at the OB/GYN.
I love the entire staff
Beat doctor ever.
Worst experience I've ever had. The lady at the front desk was very nice and accommodating. However the dr was awful. He was very rough and wasn't concerned with the amount of pain I was in. He talked over me and didn't listen to anything I had to say. He simply brushed off pains I had been having since a miscarriage. He found a cyst and did no further examination regarding the cyst and instead decided to keep talking over me and give me birth control. I am in an extreme amount of pain almost 3 weeks out of the month every month. It's effecting my job and my life. I've tried birth control and the pain doesn't subside. I've had 2 miscarriages and would like to eventually try again for children. He wasn't interested in hearing anything I had to say. He simply threw a birth control prescription and went me on my way. No follow up no advice nothing. Waste of time, money and my sanity. Never go to this doctor. You will regret it. Did I mention he only accepts cash as a form of payment.
It was my first time there and he rushed me through the whole process. Would never go back.
He was thorough and answered all my questions and concerns. Staff was courteous and extremely helpful. Looking forward to being a longtime patient.
I have had 2 visits, my initial visit was fast and easy although they kicked my husband out of the room mid sonogram. Staffing called me to reveal results 2 weeks after & after stating the results hung up on me without any explanation . The second visit was to have a biopsy done during the visit staffing was rude didn't explain much of anything the doctor was in and out trying to relax me And yelling at staff and now 14 days after the visit I am told to call back for my results and each time I call the results aren't ready!! Never again!
Really nice doctor. Very knowledgable and seems like a great person. Office is clean and updated. The lady at the front desk is helpful and polite. Highly recommend . Would definitely return .
going to the gyn was never a pleasant experience till I started going to him. will recommend to anyone.
Always good expirience
Went well. Dr. Rubin is great!
I was very pleased with my visit. Dr. Frenkel was very attentive, knowledgable and answered all my questions. I came in, filled paperwork and was taken right in. No wait!!! His staff is polite and helpful. Office is clean and well equipped. Sonogram was done right away. Bloodwork taken painlessly. Easiness of scheduling and rescheduling was amazing. Highly recommend!!
Great doctor. Warm and friendly. Same goes for the staff. Very clean and comfortable environment. Highly recommend!
It was a great! They treat people with curtesy & Professionalism !
This was my second time with the Doctor and my experience was extremely different then the first time. He is quick and thorough but asks you questions to ensure you are ok. Maybe he wasn't sure that I would return but as a returning patient I was treated with care.
He felt like he was in a rush and didn't have time to answer my questions.
I love visiting Dr. Rubin, it's quick and my exams are not painful. He has all the answers when it comes to my health
The office was great! I had been dreading a procedure and worked myself up so badly that when it was all done I almost fainted in relief. That said, Dr Frenkel and his staff were great about explaining everything and keeping me as relaxed as possible
Dr. Frenkel is a wonderful doctor, I will forever go to him as long as he takes my insurance.
The wait was pretty quick, and not as long as I had anticipated. However, once in the office everything felt quite rushed. The doctor was not too keen to listen to my concerns, and was very quick to answer. I was examined without a nurse present, until the doctor had a question about which swab to use for the examination, and called the nurse in. He proceeded to argue in another language with the nurse while examining me simultaneously; which was abrupt, very painful (not sure if any lubricant was even used), and I am unsure of how thorough the examination was. While I did receive the necessary medication for my current problem, I am unsure if I was 100% diagnosed correctly and I would return in the future only if it was an emergency.
I was a little worried and the doctor eased that worry. He was professional and informative.
Overall it was fine, the nurse was very nice and fun. The only negative was the wait, I was supposed to be seen at 1, but didn't get seen until 2:15
He is very nice and personable. Complete 180 from my last OB-GYN.
Dr.Frenkel was so friendly and kind. He seemed very upbeat and excited about doing my ultrasound. He put me at ease with any concerns I had. He answered all my questions about my pregnancy. The sonogram was so clear and of great quality. It was an overall awesome prenatal visit.
Dr. Frenkel had a patient whom arrived after I did. He took care of her first in a timely matter. He then had a personal friend he called in before my appointment time. His staff ensured he saw me as soon as I was ready in the check up room, which they prepared immediately after the previous patient was gone. His staff also ensured the doctor stayed true to his schedule. I had a wonderful experience with the staff and the doctor. Dr. Frenkel was very attentive and knowledgable of my symptoms. He was also very sensitive and aware of my being.
He was professional and to the point. Seemed a little rushed but it wasn't something I minded. Seemed like the wait was kind of long since there was no other patients there when I arrived, but it was still an overall pleasant experience.
Very knowledgeable, very friendly doctor and staff and a very efficient office.
Dr. Frankel was so wonderful--he was prompt, courteous, thorough, and really took the time to explain things to me during my appointment. Initially I had only come to his office because my other doctor didn't have an appointment available, but after my experience today I am switching practices!
He's a very good doctor and respected my decision which is what i liked the most.
Professional and to the point.
Very Professional and Informative.
I went in for a UTI and the nurse had me undress, which was unnecessary for the visit. Dr. Frenkel was friendly enough, quick, and explained everything clearly.
He was very thorough and he was nice enough but he did an odd thing. During the internal sonogram the printer ran out of paper and he kept the wand thing in me while he changed the roll of paper one handed. Very strange. I guess the odds of this happening again are pretty low. It was just kind of inconsiderate and a bit uncomfortable.
Very easy to schedule appointment, convenient location and doctor is personable and thorough.
The appt. was very quick and I don't mean this as a compliment. He seemed preoccupied which defeats the purpose of appointments or as if he was juggling more than one patient. He brought up an issue but said everything would be fine! Left me confused and worried.
An excellent visit and a most professional doctor.
It was great, I definitely recommend him as a doctor.
He is friendly and very understanding
I NEVER heard from him about my results, no news is good news...i hope. His secretary was lovely but he acted like I was inconveniencing him. He seemed rushed and unprofessional. Not warm at all.
Very friendly and professional, got straight to the point and felt extremely comfortable with him
Dr frenkel was very pleasant and professional along with his staff. It was the best Gyn experience I ever had.
I did not feel like I hit a homerun when I went to him. He cut me off while I was speaking, he seemed uneasy and it just was not a good first impression. Needless to say, I did not let him do my annual papsmear and I will continue my search.
Dr. Frenkel gave me a thorough annual exam, he did a sonogram and checked to make sure I didn't have any cysts. He was a little rough with the camera which was uncomfortable but other then that it was good. I will definitely be going back next year.
I made an online appointment at 10 am on a Saturday for 1pm with Dr Frenkel . The receptionist was wonderful both on the phone and in person ...when I arrived she helped immediately .I was in the examination room right away .Dr Frenkel was both proffessional and helpful . He answered all my questions and took care of all my concerns No woman likes this experience but it is necessary.I have never had a male gyn and really was never comfortable with the thought .... However this was by far the least uncomfortable exam I have ever had .. the medical assistant drawing my blood was wonderful too. The office was clean ...And Updated I would definitely return and recommend this office too anyone. Thank you too Dr.Frenkel and his team !!
This is the third time I've been in to see Dr. Frenkel and each time I've tried to give him the benefit of the doubt. The first time I understood his MA was out and he was extremely busy, the second time I said his nationality played a part in his very direct/non sensitive approach, but this last time there was no excuse. He's very short with his words and talks down to his patients. He brushes things off like they are no big deal. The reviews on here had me a little torn but all of the negative reviews here are very accurate. When I discovered I was pregnant he automatically went to the abortion options. When I told him I thought he was an OB and could proceed with delivering, his response after a long sigh was "Oh yeah I guess I could do that too". That was then followed by him saying that I needed to think about it because nothing was guaranteed. I've never experienced anything like this. If you're a patient of his, you need to talk to him and let him know this is NOT the way he's going to keep people coming back.
I'm first time pregnant and I had so many questions about it and the doctor rush me out the office . I'm not satisfied
It was quick. I definitely felt safe and look forward to keeping him as my doctor.
Very nice Doctor, good bedside manner. Courteous staff. Very clean environment.
love this doctor!
Please experience--excellent physician--I felt very comfortable and was seen right away!
One word, great!!!!
This is one of the best doctors, he is very friendly and even the girls at the front desk are amazing!
I honestly only needed a prescription and since my regular GYN was unavailable I just decided to get it from him. He tried to do more than I asked since he thought I would be his patient from now on and when I let him know that I just popped in he didn't like the fact that I wasn't coming back.. & I didn't like the attitude. He definitely judged me for being the age I am and having a child which is none of his business. I went early thinking id get through, they go by actual appointment time. But I would never go back to him again.. When he found out he was just a substitute doctor.. Instant attitude.
He was great about listening to my past history, and making new recommendatios!
Dr frenkel was wonderful and made me feel at ease throughout the process. I highly recommend him
Very nice, welcoming office.
I was really happy with the advice he gave me coz he knows my problem. the staff could use a little bit "people person" training. They are stiff as a board but not rude. Maybe due to the fact of language barrier or I'm too slang for them.....LOL. Overall the office is clean and very immaculate and the Dr. Rubin's the best!!!!
I think he was great. They made me feel so comfortable. He answered every question I had for him.
He is friendly and seems to take time for my questions. I like that he is very through.
I was comfortable with speaking with him an my examination
great ethic and attention to details
I was nervous with this being my first male GYN, but Dr. Frenkel was the epitome of professional. Everything went smoothly and he assisted me with all my inquiries. I have made the choice to use him as my primary GYN.
My visit to Dr. Frenkel's office made me realize that there are only a few things in life worse than a bad OBGNY checkup. My office visit lasted only about 5 minutes. Dr. Frankel walked out the room before I finished my question. I experienced a lot of pain during the checkup and was bleeding afterwards. The nurse told me it's "normal" to bleed after a check up. I had to tell her I had a lot of checkups in my life but this never happened. I asked if they could send me a report to let me know the result. She told me they never send out anything, not even an one-page letter, because they've "thousands of patients." If you want a careless doctor, being talked back, experience a lot of pain or bleed, you won't be disappointed at this office.
Dr. Frenkel was quick but thorough. Very polite and nice, staff was nice and knowledgable
Dr Frenkel's office is clean and comfortable. This was my initial visit and after completing all the paper work my wait time was less than 10 minutes. Dr Frenkel had an excellent bedside manner, he was friendly, thorough and quick. Though I had no complaints or history of any problems a transvaginal ultrasound was performed. This was the first time I had a transvaginal ultrasound as part of a routine GYN exam. It was unusual but otherwise was not a problem for me. Dr Frenkel answered all my questions and overall I was satisfied with the visit. Please be aware though that they only accept cash or check as payment for your co-pay. No debit or credit cards accepted...this was an inconvenience but I will still return in the future and recommend Dr. Frenkel.
He is very appropriate, talks about my needs and addresses them. He is the best!
My visit was great. i waited for about 10-15 mins to be seen. Dr. Frenkel was patient and thorough with his examination.
My visit was fast... And I got everything done at one time!!!
Very routine. Quick.
The secretary was really nice, quick paperwork. One other person in the office it was 10:30 on a saturday and I was taken so quick! The nurse was ok, heavy russian accent so it was hard for me to understand her. Dr.Frenkel was very nice, direct and to the point, thorough in his exam and questions/advice. The woman who did my sonogram was also very nice, consult with doctor went well also. Overall a great experience, def should go here!!
Doctor R. frenkel was great !
He is wery nice dr
hi my name is aminata diallo. i had an appointment with doctor frenkel today. a very clean office, soft music and the doctor was so easy going, fast, and proffessional. i will recommend this man to everyone i know. thnks zocdoc, thanks doctor frankel.
He was too the point and didn't waste my time with exams that weren't necessary. He dealt with the issue at hand in a efficient and thorough manner. I felt very comfortable in his care. The staff were really kind and helpful with making sure I knew what to expect in terms of follow-up
I thought he gave good eye contact, tactful and attentive. Great visit!
He couldn't solve my problem but neither could any other physician...so don't feel bad...
This is my 3rd visit to this doctor. My first 2 visits were fine. It was just the initial check-up with questions I had that were answered by him. I DO agree with others on my first two visits that he is VERY quick and kind of rushes out the office intending for you to follow. Anyway... my last visit was the worst. He was about 40 min late, and getting my follow up for the first two visits he told me what the issue was and then was told google it. REALLY??? when he walked out the room he told me to make another appointment and when I went to the front desk, I tried to ask more questions because he obviously didn't fill me in. He then STATED THE CONDITION OUTLOUD (with another patient in the waiting area) which made me very uncomfortable then said, 'just research it online, it's ok'. Haaaaaaa..... I mean. Just horrible. :(
Good doctor and very nice staff! If anything, my two complaints are that I waited nearly an hour for a 10 minute checkup and was not informed in advance that I would need to pay by cash or check.
He was completely thoughtless and inconsiderate and behaved as if he's been in this field far too long. I would never let him near my vagina again. He didn't fully examine me but made a decision based on my narrative. He left the door open when he examined me without stating his intention to do so and then when he invited someone into the room when I requested a closed door (as he should), the person came in in the middle of the examination, exposing me again. He was cold and rude. Never!
Very professional and knowledgeable, and at the same time down to earth. We had some pretty funny (to me) but real conversations....makes me feel extremely comfortable when I can talk to my gynecologist about uncomfortable but necessary issues. He got right to the point and asked all the right questions. This will probably be my gyno for the next 15 yrs!!!
Doctor was very attentive. The appointment was quick.Will recommended to anybody
Very efficient Dr. and pleasant
He rushes through every appointment and isn't gentle at all. I can't imagine going through another appointment with him.
The doctor was very kind and answered all my questions.
Answered the phone while I was in the middle of talking to him discussing my issue, left exam room door open, and simpy said "I don't know" had absolutely no advice and ordered no tests etc horrible uninformed doctor!
The reviews were correct he races through your appt, however he seems nice
He was very thorough, but very hasty. Barely allowed time to ask questions, even when over the phone. I had to call back, because during the first call, he failed to give me all my results.
This is my first time visiting this doctor and I'll definitely stick with him in the future. Professional and thorough.
Dr. Frenkel is very knowledgeable and personable. Aside from the not-very quick wait time, it was a decent visit.
He was great! Very professional, I loved being there, felt very comfortable, after seeing him I will stay with Dr. Rubin for future check ups and concerns.
Great.. Looking forward to my next appointment in 2 weeks and then every so often for the next 8 months :o)
Stuff is unprofessional and lacks common sense, office is in serious need of cleaning and technology update, doctor has no interest in patients or providing them with any information.
The office was very clean and nice.The doctor was very nice as well but i wish he could spend a little bit more time with the patient
He was great. Very friendly and courteous and encouraging. He gave me options and a plan of action. I was agonising about finding a ob-gyn since I moved to NYC two months ago. And i'm very glad I found Dr Rubin.
I woke up with a strange pain knowing I am pregnant, and looked right away on ZocDoc to find a OB who took my insurance, and was also great. Well It was a great visit. I was seen within 10 minutes, He was courteous, answered all of my questions, and also did a transvaginal sonogram. I couldn't be more pleased! I will continue to see him! THANK YOU ZOCDOC for this wonderful service as well as this wonderful doctor!
The doctor was very professional, quick, and nice. I came in for a uti and came out with meds to treat it. Office staff was also very nice and professional.
Great doctor and staff!
I did not have a good visit at this doctor office.I scheduled an appointment days in advance.When i got there the doctor wasn't there.When he finally arrived which was an hour later. No apologies or anything.I felt very rushed and to me he was rude,curt,and rash.I will say his medical assistant was nice.Long story short i will not be returning.
The office was nice the staff was very nice. The doctor was a bit fast. I didn't get much out of him but that he doesn't take my insurance to care for me and my pregnancy. I guess after he noticed my insurance he wasn't very much interested in continuing the visit. I wasn't aware he didn't take my insurance for the pregnancy. When I booked the appointment I entered my insurance and reason for appointment and his name popped up. Being that I missed half a day of work just to hear that he didn't take my insurance was a waste of my time. Ask before you make an appointment. So you won't waste ur time.
he is not very gentle, left feeling like someone took my insides out and bled for multiple days
GOOD DOCTOR BUT DOES HIS JOB TO FAST DIDNT EVEN HAVE TIME TO TALK TO HIM ABOUT WHAT WAS GOING ON WITH ME .
I saw Dr.Frenkel for a few months into my pregnancy till thankfully I switched doctors. His staff spelled my name wrong on many occasions. He also made me very uncomfortable about my 1st pregnancy. He gave me wrong info on a shot I needed ( I'm rh neg ) i never recived it and then still charged my insurance for it . Also his sonogram technician was rude and talked on her cell while performing my gender check sonogram. Please save your self and go somewhere else!
Dr. Frankel was personable and professional. He was thorough and worked efficiently. Would definitely recommend.
It really well and his staff is great
Unsatisfactory. The appointment was very fast, the doctor was rash. I could not ask even a question. He refused to explain anything to me just was trying to push me doing some evaluating procedures in his different office.
Dr. Frenkel makes his patients very comfortable.
Overall the visit went well I have no complaints. He did an in debt physical on me and I didn't have to wait as long as I thought I would and the staff was very nice to me. I'd recommend him.
The doctor himself was nice! But the appt was very rushed. He did ask questions and explained well.
I couldnt of asked for a better doctor... answered every question I had to ask and very respectful and well mannered..
Very nice upscale place. I waited no more than 10 minutes. The staff is great.
Doctor Frenkel is an excellent , he is really nice and treated me very well.
I was amazed to get such a treatment from an office that accepts medicate patients. The office was super clean and sterile. I loved the nurse and her way of treating she was very efficient. Dr Frenkel really surprised me, I loved the way he spoke,explained,and made sure I understand everything he said . Moreover, I been changing my GYNs Dr like sucks I hated every GYN I went to, they never spoke or explain anything to me. However Dr.Frenkel answered all my questions and was super nice and gentle(forget about the fact that he is handsome lol ). I think that every patient is looking for a Dr that takes his time and talks to his patient s. As professionalism you really can see that Dr. Frenkel really know what he is doing , I felt confident and calm in his hands . I would like to thank Dr Frenkel and his stuff for giving such a VIP treatment to every patient. Last thing I would like to mention, NO ONE PAYED ME TO WRITE THIS! ? I HOPE U ENJOY YOUR VISIT .
Definitely a friendly, talkative guy. Unlike other reviewers, I waited for about 35 min. He was thorough and informative enough. However the nurse/assistant was ditzy.
He is very concerned about his patients. The environment its very welcoming too.
My appointment was at 7 and I was leaving the office by 7:30! He was super nice and professional. FYI: he takes cash only for the copay. This is temporary, though... I think.
Very friendly and informative.
The greatest OB/GYN that i've ever been to. He was very friendly professional and had a wealth of knowledge. Not to mention the office was amazing, clean and in a great neighborhood. I HIGHLY recommend!
Dr.Frenkel was very nice. I'm have a slight fear of doctors but his bedside manner left me feeling safe and at ease. He was very informative and was willing to answer any questions. His office was beautiful and the nurse at the front desk was very polite. I would recommend him to every woman i know.
Dr. Frenkel was great! There really was no wait, in fact when I got there it seemed like he was waiting for me, that was sweet considering I've wasted so much time waiting for other doctors. His exam was extremely thorough and I felt very comfortable so yes, I would recommend this doctor!
Perfect appointment. Excellent Doctor. Competent, personable, on time. Highly recommend.
EXTREMELY FRIENDLY DOCTOR