What patients are saying
Overall rating
4.94
Average wait time
4.89
Bedside manner
4.89
“Entire staff was so kind and accommodating, I had to bring my 4 month old baby along and they made sure we were both comfortable. Absolutely plan on returning for my appointments in the future :)”
Kiara P.September 16, 2025
“Dr. Collins is hands down the best optometrist I have ever been to. I am so grateful I have found my preferred eye doctor in Austin! Cannot recommend enough. ”
Rachel R.July 29, 2025
About Dr. Shelly Collins
Shelly Collins, O.D. received her Doctor of Optometry magna cum laude from the University of Houston's College of Optometry in 1993. She also earned her Bachelor of Science in Psychology magna cum laude while attending the University of Houston. She was a member of Psi Chi, the International Honor Society in Psychology, and Beta Sigma Kappa, the International Optometric Honor Society.
Dr. Collins has been practicing optometry since 1993 and specializes in LASIK, corneal cross-linking, and cataract surgical co-management, as well as glaucoma treatment, myopia control, and specialty contact lenses. She is a Therapeutic Optometrist and Certified Glaucoma Specialist who is active in the American Optometric Association, the Texas Optometric Association, the Central Texas Optometric Society, and Equality Texas.
Dr. Collins loves helping people, and her career in optometry gives her the opportunity to do so in a very impactful way. She believes good vision is one of our most important senses, and she finds it extremely rewarding to help patients maintain good ocular health and vision. She always enjoys the excitement and look of joy on her patients' faces when they see clearly for the first time!
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In-network insurances
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Office location
Education and background
Practice names
Education and training
- University of Houston, Doctor of Optometry
- University of Houston (Bachelor's)
Professional memberships
- Psi Chi, The International Honor Society in Psychology
- Beta Sigma Kappa International Optometric Honor Society
- American Optometric Association
- Texas Optometric Association
- Central Texas Optometric Society
Languages spoken
- English
Provider's gender
Female
NPI number
1235240425
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.89
Bedside manner
4.89
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
101 reviews
Most relevant
dr. collins was great! very kind and attentive, would definitely recommend
Less than 1 year agoInitials hidden
Got in right away and had a thorough yet quick visit. Dr. Collins was kind and easy to talk to.
February 16, 2024Initials hidden
even see the doctor I set the appointment with I saw a completely different doctor
August 28, 2024Magen R M.Verified patient
She was extremely kind, very considerate, and helpful. The whole staff was lovely.
February 8, 2024Carolyn M.Verified patient
Super quick and professional! Will be going back
Less than 1 year agoInitials hidden
Entire staff was so kind and accommodating, I had to bring my 4 month old baby along and they made sure we were both comfortable. Absolutely plan on returning for my appointments in the future :)
September 16, 2025Kiara P.Verified patient
Dr. Collins is hands down the best optometrist I have ever been to. I am so grateful I have found my preferred eye doctor in Austin! Cannot recommend enough.
July 29, 2025Rachel R.Verified patient
N/A
Less than 1 year agoInitials hidden
Friendly staff, very thorough baseline exam as a new patient. Dr. Shelly Collins had an excellent bedside manner and provided great education. I ordered new contacts and eyeglasses while I was there!
March 19, 2025Kara D.Verified patient
Above and beyond staff. Great Experience!
September 16, 2024Vanesa M.Verified patient
It was my first time at the facility and with Dr. Collins. She is amazing! Very sympathetic, knowledgeable, and made me feel better. Great and friendly staff!
April 11, 2024Initials hidden
The establishment is great and so home-like. Not to mention very clean and thorough, definitely will frequent this practice from now on. :)
January 31, 2024Jeremiah L.Verified patient
I really liked the doctor except the lady checking me out gave me the wrong prescription. It was a completely different person which is pretty annoying since I didn’t realize once I left.
January 24, 2024Odalys G.Verified patient
Great experience overall. The only surprise was the extra charge for the retinal scan in lieu of getting my eyes dilated. It would be nice if that was somehow stated up front. Other than that, great visit - no wait time, friendly staff.
December 11, 2023Gina C.Verified patient
Dr. Collins was very approachable and listened to my concerns. she also spent time on explaining each tests that were done and what the results looked like.
June 27, 2023Deepika N.Verified patient
Staff really friendly, Dr Collins is very knowledgeable, she responded my questions, really sincere, which I love that from a Dr. Definitely I will come back to the office
June 21, 2023Briseida P.Verified patient
Staff and doctor took the time to be accurate and accommodating. Very attentive, made note of my needs and concerns. Friendly, caring and clean environment.
May 19, 2023Paula S.Verified patient
Dr. Collins and her staff were extraordinary! Super friendly and really took the time to answer my questions and show me all of my options.
April 22, 2023Celeste H.Verified patient
Dr. Collins was amazing! She listened to me and really responded to what I was saying and explained everything in detail. I drove pretty far for this appointment, but certainly felt like it was worth it and would do it again. If you're reading this, don't hesitate to book with her!
March 26, 2023Initials hidden
Friendliness, informative n timely
September 8, 2022Lindsey B.Verified patient
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How soon can I make an appointment with Dr. Shelly Collins?
Generally, Dr. Shelly Collins has appointments available on Zocdoc within 1 week. You can see Dr. Collins's earliest availability on Zocdoc and make an appointment online.
Is Dr. Shelly Collins accepting new patients?
Dr. Shelly Collins generally accepts new patients on Zocdoc. You can see Dr. Collins's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Shelly Collins accept my insurance?
Choose your insurance plan to verify if Dr. Collins is in-network.
Can I make an appointment with Dr. Shelly Collins online?
Yes, you can make an appointment online with Dr. Collins using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Shelly Collins work with?
Where is Dr. Shelly Collins's office located?
Dr. Shelly Collins's office is located at 4301 W William Cannon Dr, Austin, TX 78749.
What are common reasons for patients to see Dr. Shelly Collins?
Dr. Shelly Collins frequently sees patients for Contact Lenses, Eyeglasses, General Eye Consultation, Retina Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Shelly Collins on their profile.
What languages does Dr. Shelly Collins speak?
Dr. Shelly Collins speaks English.
How do patients rate Dr. Shelly Collins in reviews?
101 patients have reviewed Dr. Shelly Collins. The overall rating for this doctor is 4.94/5. They have a 4.89/5 rating for bedside manner and a 4.89/5 rating for wait time. You can read individual reviews and ratings on their profile.