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315 verified Anthem Blue Cross Blue Shield Doctors in Pilsen, Chicago, IL
Zocdoc verifies all providers before they can appear in Zocdoc search results. Every provider that appears in search is open to new patients.
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Availability last updated 04/16/2026
Availability last updated 04/16/2026
Physician Assistant
4.96
·112 reviews
Great visit! Dr was very nice and listened to my issues. Would highly recommend! - Feb 24, 2026 by Hannah Q.Click to read more
5.5 mi · 1111 W Diversey Pkwy, Chicago, IL 60614
In-network · Anthem Blue Cross Blue Shield
Also offers video visits · Accepting new patients · Highly recommended · Excellent wait time ·
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Alexis Davidman is a Physician Assistant currently working under the supervision of licensed practitioner Dr. Renata Gazzi-Johnson at Innovative Care. Alexis Davidman, PA-C, works diligently to create lasting patient-provider relationships. Her warm and caring approach, coupled with open communicat...Click to read more
Physician Assistant
4.87
·234 reviews
The staff here is friendly and helpful. They make you feel at ease.Click to read more
5.5 mi · 1111 W Diversey Pkwy, Chicago, IL 60614
In-network · Anthem Blue Cross Blue Shield
Also offers video visits · Accepting new patients · Highly recommended · Excellent wait time ·
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Robert Radtke is a Physician Assistant currently working under the supervision of licensed practitioner Dr. Renata Gazzi-Johnson. He is employed by Innovative Care. Robert earned his Master's in Physician Assistant Studies from Rosalind Franklin University of Medicine and Science and holds a Bachelo...Click to read more
Primary Care Doctor
5.00
·8 reviews
Very communicative and understanding. - Jan 24, 2025 by Audrey R.Click to read more
12 mi · 7447 W Talcott Ave, Bldg 3, Ste 216, Chicago, IL 60631
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · 25+ years of experience · Highly recommended · Excellent wait time · Expertise in underactive thyroid + 9 more ·
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Dr. Mehul Shah is a Board Certified Internal Medicine Physician. Dr. Shah was born and raised in India and graduated from the University of Mumbai, India and completed his Internal Medicine residency at St. Francis Hospital in Evanston. Dr. Shah has been in practice since 2000 and is currently the P...Click to read more
Primary Care Doctor
4.40
·5 reviews
12 mi · 7447 W Talcott Ave, Bldg 3, Ste 216, Chicago, IL 60631
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Excellent wait time ·
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Dr Ali graduated from Advocate Illinois Masonic Internal Medicine in 2025. She is passionate about caring for patients in the outpatient environment and is looking forward to building her patient base in this community. Her interests include preventive care, management of chronic conditions and Wome...Click to read more
Primary Care Doctor
4.89
·45 reviews
No line, no waiting. Very friendly staff and Dr. Zero complaints, positive experience overallClick to read more
12 mi · 7447 W Talcott Ave, Bldg 3, Ste 216, Chicago, IL 60631
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Highly recommended · Excellent wait time ·
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Dr. Lorentz is a Board Certified Physician in Family Medicine and Osteopathic Manipulative Treatment. He is a graduate of the Chicago College of Osteopathic Medicine and the Hinsdale Family Medicine Residency. His approach to the well-being of his patients emphasizes promoting their optimal health,...Click to read more
Pediatrician
4.69
·39 reviews
Great bedside manner. Wonderful staff and clean office! - Oct 4, 2024Click to read more
5.5 mi · 5721 S Maryland Ave, Fl 4, Chicago, IL 60637
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Excellent wait time ·
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Dr. Kathryn Stigliano is a skilled pediatrician offering her services at UChicago Medicine - Pediatrics in Chicago, IL. She received her medical degree from George Washington University and completed her internship and residency at Children’s National Hospital. She specializes in providing routine ...Click to read more
Nurse Practitioner (Pediatrics)
4.77
·30 reviews
5.5 mi · 5721 S Maryland Ave, Fl 4, Chicago, IL 60637
In-network · Anthem Blue Cross Blue Shield
Accepting new patients ·
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Dr. Tara Sajn is a certified pediatric nurse practitioner at UChicago Medicine - Pediatrics in Chicago, IL. She acquired a doctoral degree in nursing practice from Loyola University. Dr. Sajn can diagnose and treat a range of health issues affecting children. She thoroughly explains patients' condi...Click to read more
Pediatrician
4.59
·39 reviews
Dr. Adam Gorman was great with my 10-year-old son. I appreciated how he directed all of the appointment's questions to my son. He was also great at explaining everything he did throughout the appointment and encouraged my son to advocate for his own health and development. - May 30, 2024 by Ezra D.Click to read more
5.5 mi · 5721 S Maryland Ave, Fl 4, Chicago, IL 60637
In-network · Anthem Blue Cross Blue Shield
Accepting new patients ·
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Dr. Adam Gorman is a skilled pediatrician located in Chicago, Illinois. He got his medical degree from Wayne State University. He furthered his education with a residency in pediatrics and an internship at the University of Michigan. Dr. Gorman specializes in diagnosing and treating various conditi...Click to read more
Pediatrician
4.65
·34 reviews
Very friendly and made me feel comfortable - Mar 14, 2024 by Jaliesah S.Click to read more
5.5 mi · 5721 S Maryland Ave, Fl 4, Chicago, IL 60637
In-network · Anthem Blue Cross Blue Shield
Accepting new patients ·
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Dr. Savannah Cheo is a skilled pediatrician in Chicago, IL. She offers her services in the pediatrics department of UChicago Medicine. Dr. Cheo holds a medical degree from the University of Maryland. She also has completed her residency at Rush University Children's Hospital. With a board certific...Click to read more
Pediatrician
4.47
·32 reviews
Both the doctor and staff were very nice and great with my son. I was even 16 minutes late to my appointment, and they still saw me, I did not have a long wait to be seen. The Dr. that I seen was not who I originally had the appointment with. But I still have no complaints. - Dec 4, 2024 by Micah S.Click to read more
5.5 mi · 5721 S Maryland Ave, Fl 4, Chicago, IL 60637
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Excellent wait time
Pediatric Nurse Practitioner
4.77
·30 reviews
5.5 mi · 5721 S Maryland Ave, Fl 4, Chicago, IL 60637
In-network · Anthem Blue Cross Blue Shield
Accepting new patients
Pediatrician
4.82
·33 reviews
- Dec 8, 2024 by Kayden S.Click to read more
5.5 mi · 5721 S Maryland Ave, Fl 4, Chicago, IL 60637
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · 25+ years of experience · Excellent wait time ·
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Niru Mahidhara, MD, is a general pediatrician with more than 20 years of experience, primarily in community pediatrics. Her areas of interest include early childhood development and literacy, improving the quality of care delivered to underserved populations, and teaching medical students. Dr. Mahid...Click to read more
Pediatrician
4.74
·34 reviews
Many Peds doctors are not very engaging with my teenage son. Dr. Elion made sure to make my son feel included in the decisions and discussions regarding his health. She answered all of my questions and provided my son with tons of information. Dr Elion was one of the best Peds my son has seen! - Aug...Click to read more
5.5 mi · 5721 S Maryland Ave, Fl 4, Chicago, IL 60637
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · 21 years of experience ·
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Dr. Joy Elion is a highly skilled pediatrician practicing at UChicago Medicine - Pediatrics in Chicago, IL. Dr. Elion's educational qualifications include a medical degree from the University of Chicago. She also completed her internship at Ann & Robert H. Lurie Children's Hospital of Chicago and ...Click to read more
Pediatrician
4.81
·37 reviews
Dr. Foster is great! The staff are very friendly and professional! - Jun 12, 2025 by Sasha J.Click to read more
5.5 mi · 5721 S Maryland Ave, Fl 4, Chicago, IL 60637
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · 20 years of experience · Excellent wait time ·
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Allison H. Foster, MD, is a board-certified pediatrician and provides comprehensive pediatric care to children of all ages. With over 12 years of experience, Dr. Foster is passionate about teaching her patients and their families how to lead healthy and happy lives. Dr. Foster offers a wide range o...Click to read more
Pediatrician
4.83
·46 reviews
This was my daughter’s first visit with her, and I couldn’t be more pleased. From the moment we walked in, she made us feel comfortable and cared for. She took her time, asked thorough questions, and truly listened—not just to me, but to my daughter as well. I appreciated how detailed and thoughtful...Click to read more
5.5 mi · 5721 S Maryland Ave, Fl 4, Chicago, IL 60637
In-network · Anthem Blue Cross Blue Shield
Accepting new patients ·
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Dr. Lestella Bivens is a highly skilled pediatrician practicing at UChicago Medicine - Pediatrics in Chicago, IL. With a solid foundation in medicine, she earned her medical degree from Case Western Reserve University. Dr. Bivens further honed her expertise through a residency in pediatrics at the p...Click to read more
Nurse Practitioner (Pediatrics)
5.5 mi · 5841 S Maryland Ave, Chicago, IL 60637
In-network · Anthem Blue Cross Blue Shield
Accepting new patients ·
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Shareen George, MS, is a nurse practitioner who specializes in pediatric gastroenterology, treating children of all ages.Click to read more
Nurse Practitioner (Pediatrics)
5.5 mi · 5841 S Maryland Ave, Chicago, IL 60637
In-network · Anthem Blue Cross Blue Shield
Accepting new patients ·
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Lauren Reno, DNP, is a skilled nurse practitioner who specializes in pediatric gastroenterology, with expertise in liver diseases in children.Click to read more
Physician Assistant
4.50
·18 reviews
The staff was completely professional and all were very nice. - Jan 24, 2026 by Laura S.Click to read more
6 mi · 1645 W School St, Chicago, IL 60657
In-network · Anthem Blue Cross Blue Shield
Also offers video visits · Accepting new patients ·
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Bryan Ocampo is a Physician Assistant currently working under a licensed practitioner's supervision. His license number is 085010471, and his current employer is Aayu Clinics. Bryan earned his Master's in Physician Assistant Studies from Midwestern University. He is a dedicated and compassionate Ph...Click to read more
Physician Assistant (Virtual)
4.50
·18 reviews
The staff was completely professional and all were very nice. - Jan 24, 2026 by Laura S.Click to read more
Chicago, IL
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Offers video visits ·
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Bryan Ocampo is a Physician Assistant currently working under a licensed practitioner's supervision. His license number is 085010471, and his current employer is Aayu Clinics. Bryan earned his Master's in Physician Assistant Studies from Midwestern University. He is a dedicated and compassionate Ph...Click to read more
Primary Care Doctor
4.96
·74 reviews
Dr. Turnock was very easy to talk to and attentive. - Dec 13, 2021 by Samiyah N.Click to read more
13.5 mi · 11 Salt Creek Ln, Ste 125, Hinsdale, IL 60521
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Highly recommended · Excellent wait time · Expertise in coronary artery disease + 9 more ·
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Dr. Lori Lynn Turnock is a family physician, primary care doctor, and sports medicine specialist. Patients of all ages visit her at AMITA Health Medical Group in Hinsdale, IL. Additionally, she is affiliated with Adventist Hinsdale Hospital and Adventist La Grange Memorial Hospital. As a part of he...Click to read more
Primary Care Doctor
5.00
·40 reviews
Dr. Mallidi, Is a very professional and respectful human being. - Jul 9, 2021 by Claudia C.Click to read more
13.5 mi · 11 Salt Creek Ln, Ste 125, Hinsdale, IL 60521
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Highly recommended · Excellent wait time · Expertise in atrial fibrillation and atrial flutter + 9 more ·
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Dr. Thomas Mallidi is a responsible family physician and primary care doctor. He earned his Doctor of Medicine degree from Rosalind Franklin University of Medicine and Science. Additionally, he is certified by the American Board of Family Medicine. Based in Hinsdale, IL, Dr. Mallidi welcomes patien...Click to read more
Primary Care Doctor
4.74
·260 reviews
Very nice office staff and the doctor is very friendly and professional.Click to read more
13.5 mi · 911 N Elm St, Ste 301, Hinsdale, IL 60521
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Excellent wait time · Expertise in acute skin infection + 9 more ·
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Dr. Osman provides an integrative as well as conventional approach to patient care. He is committed to delivering quality care that is holistic and compassionate, developing relationships with patients as whole persons. A graduate of Midwestern University, Chicago College of Osteopathic Medicine, Dr...Click to read more
Primary Care Doctor
4.97
·37 reviews
I was brought to a room within 10 mins. The Doctor was polite and asked many questions regarding other health issues. I was given a couple referrals right away. - Apr 20, 2021Click to read more
13.5 mi · 911 N Elm St, Ste 301, Hinsdale, IL 60521
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · 25+ years of experience · Highly recommended · Expertise in acid reflux + 9 more ·
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Dr. Joel Brown is a well-reputed family physician and primary care doctor. He is currently associated with AMITA Health Medical Group, located in Hinsdale, IL. He is also an attending physician at Adventist Hinsdale Hospital. Dr. Brown earned his medical degree from Loma Linda University. He then ...Click to read more
Primary Care Doctor
4.96
·180 reviews
Amazing doctor very kind and makes patient feel comfortable, would definitely recommend! - Feb 1, 2022 by Rob C.Click to read more
13.5 mi · 908 N Elm St, Ste 202, Hinsdale, IL 60521
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Highly recommended · Excellent wait time · Expertise in high cholesterol + 9 more ·
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Since graduating from A.T. Still University, Kirksville, with a Doctor of Osteopathic Medicine degree, Dr. McDonough has taken great pride in caring for family members throughout various stages of life. He completed his residency at AMITA Health, Adventist Medical Center in La Grange. Dr. McDonough ...Click to read more
Nurse Practitioner
4.89
·47 reviews
Great, I achived everything i was going for. All my questions were answered!Click to read more
7.5 mi · 1945 W Wilson Ave, #5110, Chicago, IL 60640
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Highly recommended ·
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*BEFORE SCHEDULING AN APPOINTMENT, PLEASE MAKE SURE YOU HAVE ASSIGNED CAM MEDICAL GROUP- DR. CESAR MORALES AS YOUR PCP - NPI 1437228731** Giovanni Rodriguez acquired his nursing degree at Illinois Wesleyan University and minored in Hispanic Studies, focused on language and cultural integration of H...Click to read more
Physician Assistant
4.77
·13 reviews
I am glad she helped and took her time to care for my medical needs. She is very nice and very helpful. She made sure to hear me and understand my concerns. I am glad she is able to care for my medical needs. by CVClick to read more
7.5 mi · 1945 W Wilson Ave, #5110, Chicago, IL 60640
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Highly recommended · Excellent wait time ·
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The provider is currently practicing under the supervision of Cesar Morales, MD who is a specialist in Internal Medicine. Ms. Yuvia Arredondo is a culturally competent and empathetic physician assistant specializing in internal medicine. She sees patients at CAM Medical Group in Chicago, IL. Fluent...Click to read more
Physician Assistant
4.85
·20 reviews
It was great as usual. My provider is very understanding and has a great bedside manner. by ZMClick to read more
7.5 mi · 1945 W Wilson Ave, #5110, Chicago, IL 60640
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Highly recommended · Excellent wait time ·
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The provider is currently practicing under the supervision of Cesar Morales MD who is a specialist in Internal Medicine. Grace Alcaraz, PA-C, is a dedicated and compassionate physician assistant specializing in internal medicine. She earned her undergraduate degree in Chemistry and Spanish from Butl...Click to read more
Primary Care Doctor (Virtual)
4.33
·158 reviews
First time here! I liked the MA! The doctor listened to my concerns and gave me follow up instructions ! Office was clean and I felt comfortable ! - Aug 20, 2025 by Naila S.Click to read more
Elmhurst, IL
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Offers video visits · Expertise in inpatient urinary tract infection + 7 more ·
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Dr. Bhavya Kumar, MD, is a highly experienced and board-certified internal medicine physician with over 12 years of practice. Her expertise encompasses primary care and hospitalist medicine, with a special focus on geriatrics and women's health. Throughout her career, Dr. Kumar has provided excepti...Click to read more
Family Nurse Practitioner (Virtual)
4.93
·249 reviews
Great service! Quick & knowledgable. A little far away from where I live but the specialized attention makes up for it. by JLClick to read more
Chicago, IL
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
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*PLEASE READ BEFORE BOOKING* - PLEASE PROVIDE AT LEAST 24-HOUR NOTICE FOR CANCELLATION TO AVOID A CANCELLATION FEE. - AMANDA DOES NOT PRESCRIBE CONTROLLED SUBSTANCES INCLUDING STIMULANTS (EG. ADDERALL) **********ABOUT AMANDA********** Ms. Amanda McDonald is a highly skilled and compassiona...Click to read more
Physician Assistant (Virtual)
4.90
·10 reviews
Amazing staff, Doctor Valerie Lelle is amazing, very kind, good listener, professional, knowledgeable. - Jul 21, 2022Click to read more
Chicago, IL
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
Ms. Valerie (Val) Battisti is a kind and compassionate physician assistant. She earned her master's degree in Physician Assistant Studies at Carroll University and is certified by the National Commission on Certification of Physician Assistants. Val sees patients 26 years old and younger at Hamdard...Click to read more
Internist
10 mi · 6300 N Lincoln ave, Chicago, IL 60659
In-network · Anthem Blue Cross Blue Shield
Also offers video visits · Accepting new patients ·
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Dr. Mohammed Hammad is a highly regarded internist. He practices at My Positive Plate Nutrition Inc. in Chicago, IL. Dr. Hammad completed his medical degree at Gandhi Medical College and his internal medicine residency at the University of Illinois College of Medicine in Chicago. He pursued a fello...Click to read more
Internist (Virtual)
Chicago, IL
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Offers video visits ·
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Dr. Mohammed Hammad is a highly regarded internist. He practices at My Positive Plate Nutrition Inc. in Chicago, IL. Dr. Hammad completed his medical degree at Gandhi Medical College and his internal medicine residency at the University of Illinois College of Medicine in Chicago. He pursued a fello...Click to read more
Family Nurse Practitioner
4.69
·491 reviews
The doctor was so warm and welcoming. The young lady that did my labs also was nice and quick. I really like this doctor - Feb 13, 2025 by Marclynn S.Click to read more
11 mi · 10830 S Halsted St., Chicago, IL 60628
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Excellent wait time ·
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Ms. Maryam Hussain is a diligent, detail-oriented family nurse practitioner who strives to enhance the overall well-being of the broader community through her practice. Ms. Hussain offers comprehensive consultations and follow-ups at Seby Medical Center, Chicago, IL. She is uncompromising in her ...Click to read more
Family Nurse Practitioner
11.5 mi · 10522 S Cicero Ave, Ste 305, Oak Lawn, IL 60453
In-network · Anthem Blue Cross Blue Shield
Also offers video visits · Accepting new patients ·
Read bio
I am a Family Nurse Practitioner focused on providing compassionate, patient-centered care with an emphasis on both mental and physical wellness. I take a holistic approach to treatment, combining lifestyle changes, preventive care, and medication management when appropriate. I work with patients e...Click to read more
Primary Care Doctor
5.00
·8 reviews
Very communicative and understanding. - Jan 24, 2025 by Audrey R.Click to read more
18 mi · 150 N River Rd, Ste 100, Des Plaines, IL 60016
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · 25+ years of experience · Highly recommended · Excellent wait time · Expertise in underactive thyroid + 9 more ·
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Dr. Mehul Shah is a Board Certified Internal Medicine Physician. Dr. Shah was born and raised in India and graduated from the University of Mumbai, India and completed his Internal Medicine residency at St. Francis Hospital in Evanston. Dr. Shah has been in practice since 2000 and is currently the P...Click to read more
Pediatrician
4.93
·59 reviews
Everything was nice and fast and professional great experience would recommend them to anyone - Feb 6, 2024 by Jordan R.Click to read more
11.5 mi · 11250 S. Western Ave., Chicago, IL 60643
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Highly recommended · Excellent wait time ·
Read bio
Board-certified pediatrician, Christine Kazlauskas, MD, provides comprehensive pediatric care for children of all ages. Dr. Kazlauskas’ expertise includes treating kids with acute injuries and illness, such as flu, COVID-19, ear infections, sprains and strains to chronic conditions, including attent...Click to read more
Nurse Practitioner
4.00
·11 reviews
Great visit. Obtained the care I was seeking. They even devised a strategy to help me save over $600 on medical tests. Would happily return for my medical care.Click to read more
12 mi · 911 W 55th St, Countryside, IL 60525
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Expertise in lower back pain + 1 more ·
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While we provide a wide range of ailments such as the items below, please note that we are a team of General Medicine/Primary Care Providers. We are not Specialists.Click to read more
Internist
4.67
·15 reviews
Nice staff - Dr. listened to my concerns & as answered my questions by CGClick to read more
12 mi · 911 W 55th St, Countryside, IL 60525
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · 25+ years of experience · Expertise in chronic high blood pressure + 9 more ·
Read bio
While we provide a wide range of ailments such as the items below, please note that we are a team of General Medicine/Primary Care Providers. We are not Specialists.Click to read more
Primary Care Doctor (Virtual)
5.00
·23 reviews
Exceptional doctor- incredibly thorough, kind and knowledgeable - Mar 20, 2026 by Jamal N.Click to read more
Tinley Park, IL
In-network · Anthem Blue Cross Blue Shield
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
Alqasem Alsaqri, MD, provides comprehensive primary care for individuals and families, treating acute injuries and illness and managing chronic conditions, such as obesity, diabetes and hypertension, while promoting overall wellness. He works closely with his patients to address their health concern...Click to read more
Primary Care Doctor
5.00
·23 reviews
Exceptional doctor- incredibly thorough, kind and knowledgeable - Mar 20, 2026 by Jamal N.Click to read more
18.5 mi · 6701 W 159th St, Ste 103, Tinley Park, IL 60477
In-network · Anthem Blue Cross Blue Shield
Also offers video visits · Accepting new patients · Highly recommended · Excellent wait time ·
Read bio
Alqasem Alsaqri, MD, provides comprehensive primary care for individuals and families, treating acute injuries and illness and managing chronic conditions, such as obesity, diabetes and hypertension, while promoting overall wellness. He works closely with his patients to address their health concern...Click to read more
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Frequently asked questions

How many recent appointments have been booked with primary care doctors in Chicago, IL who accept Anthem Blue Cross Blue Shield?

Recently, 55 appointments have been booked with primary care doctors in Chicago, IL who accept Anthem Blue Cross Blue Shield.


How do patients rate their experience with booking primary care doctors in Chicago, IL on Zocdoc?

On Zocdoc, primary care doctors in Chicago, IL have an average rating of 4.70 based on approximately 2911 reviews. In Chicago, IL you can find 1 primary care doctor with 4-stars or higher. Zocdoc collects reviews from real patients after each appointment, ensuring authentic feedback. Only patients who have booked and attended appointments may post reviews, providing trustworthy and reliable insights into patient experiences.


Can I book a video visit with a primary care doctor?

Yes, you can book a video visit with a primary care doctor. There are currently 2 locations that offer video visits in this city. When a provider offers video visits, you will see a small video camera icon next to their profile image. Select a date and time from their available appointment slots and go through the booking process.


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