First of all, I love the very Austin feel of the neighborhood and the building. Reminds me of old time Austin with that cozy green feel. Gabby and the PA were both sweet and helpful. Wait time was short. The whole experience was easy and reassuring, nothing hidden, no filters. Gabby, the front desk lady, gave me some helpful info to understand how my insurance works. The doctor was like I want a doctor to be, down to earth, knowledgeable. I felt sure he had my best interests at heart.