What patients are saying
Overall rating
5.00
Average wait time
5.00
Bedside manner
5.00
“Alicia genuinely cares and makes you feel seen, understood, and comfortable being yourself. She takes the time to get to know you as a person and creates a safe space to work through your emotions without judgment. I always felt heard and supported.
I couldn’t recommend her more!”
RMLess than 1 month ago
“Alicia took the time to get to know me and my life, she asked about my pets and truly cared about what's important to me. That means a lot.”
JKLess than 1 month ago
About Alicia Pooley
Clientele seen
Teenagers (13-17)
Individuals
Young adults (18-24)
Adults (25-64)
Treatment approaches
Cognitive Behavioral (CBT)
Internal Family Systems (IFS)
Dialectical (DBT)
Strength-Based
Family Systems
Trauma Focused
Identity
Gender
FemaleFaith
NonreligiousEthnicity
White
Languages spoken
English
Getting to know Alicia Pooley
My experience working with adolescents as a school counselor deepened my passion for understanding people, learning their stories, and finding meaningful ways to support them through life’s challenges. This experience inspired me to continue growing as a mental health counselor and to help individuals better understand themselves, their emotions, and their experiences.
I strive to create a warm, welcoming, and nonjudgmental space where clients feel comfortable being their authentic selves. I believe therapy is a partnership, and I enjoy learning about each person’s unique perspective, building on their strengths, and finding approaches that best meet their needs. My goal is to help clients feel heard and supported as they navigate challenges, gain self-understanding, and work toward meaningful change.
What should a new client know about working with you?
My approach to therapy is grounded in authenticity, curiosity, and collaboration. I strive to meet each client where they are, creating a warm, nonjudgmental space where you can feel comfortable showing up as your true self. I believe we all have different parts of ourselves, emotions, and experiences that shape how we navigate the world. Rather than judging these parts, we can approach them with curiosity and compassion to better understand what they may be telling us. Therapy is a partnership, and I want our work together to feel genuine, flexible, and tailored to your needs. We’ll explore what feels important to you, build on your strengths, and find meaningful ways to help you move forward.
What is your typical process for working with clients?
My approach to therapy is collaborative and tailored to each client's needs and goals. Sessions may involve talking through everyday stressors, navigating current challenges, or exploring deeper emotions and patterns that have been present for a long time. I believe understanding ourselves is an important part of growth, so we’ll make space to explore your experiences while also developing practical tools to help you manage challenges in your daily life. Together, we’ll work toward the goals that matter to you, build on your strengths, and help you feel more connected to yourself and confident in navigating life’s ups and downs. There is no one-size-fits-all approach, and our work will evolve as you do.
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In-network insurances
Alicia Pooley, MS has 200+ in-network plans.
Education and background
Practice names
Education and training
- University at Buffalo, Master's in Mental Health Counseling
NPI number
1073410429
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
5.00
Wait time
5.00
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
10 reviews
Most relevant
I had never done therapy before and I was nervous, Alicia made me feel comfortable and safe to work through my emotions.
Less than 1 month agoSR
Alicia felt like my therapist soulmate, I have tried therapy a few times but nothing really ‘stuck’”
Less than 1 month agoJG
I have never had someone get me the way Alicia did. I feel seen by her.
Less than 1 month agoMD
Alicia is super easy to talk to and I can tell she genuinely cares.
Less than 1 month agoAR
Even from the first appointment I felt seen and free to be myself.
Less than 1 month agoDB
Alicia was flexible with scheduling and was great to talk to
Less than 1 month agoAK
I would recommend Alicia to just about anyone. She is great.
Less than 1 month agoLT
Alicia genuinely cares and makes you feel seen, understood, and comfortable being yourself. She takes the time to get to know you as a person and creates a safe space to work through your emotions without judgment. I always felt heard and supported.
I couldn’t recommend her more!
Less than 1 month agoRM
Alicia took the time to get to know me and my life, she asked about my pets and truly cared about what's important to me. That means a lot.
Less than 1 month agoJK
I really do owe you a million thank yous for all my sessions in the last year. I'm always thinking about my different parts and working with them, not against them!
Less than 1 month agoAR
How soon can I make an appointment with Alicia Pooley?
Generally, Alicia Pooley has appointments available on Zocdoc within 1 week. You can see Alicia Pooley's earliest availability on Zocdoc and make an appointment online.
Is Alicia Pooley accepting new patients?
Alicia Pooley generally accepts new patients on Zocdoc. You can see Alicia Pooley's earliest availability on Zocdoc and schedule an appointment online.
Does Alicia Pooley accept my insurance?
Choose your insurance plan to verify if Alicia Pooley is in-network.
Can I make an appointment with Alicia Pooley online?
Yes, you can make an appointment online with Alicia Pooley using Zocdoc. It’s simple, secure, and free.
What practice does Alicia Pooley work with?
Alicia Pooley works with Sol Health.
What are common reasons for patients to see Alicia Pooley?
Alicia Pooley frequently sees patients for New Patient Visit, Pain Management Consultation, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Alicia Pooley on their profile.
What languages does Alicia Pooley speak?
Alicia Pooley speaks English.
How do patients rate Alicia Pooley in reviews?
10 patients have reviewed Alicia Pooley. The overall rating for this doctor is 5/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.