What patients are saying
Overall rating
4.17
Average wait time
4.46
Bedside manner
4.67
“Faith made me feel comfortable and safe, only concern was a sudden problem with my health insurance. ”
Alexa G.January 15, 2026Video visit
“As a first timer for therapy, everything was explained to me clearly and when answering the questions, I felt really heard and confident that what I was sharing would end up helping me find the right fit for a counselor. ”
Initials hiddenLess than 1 year agoVideo visit
About Faith Balento
Clientele seen
Children (<13)
Adults (25-64)
Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Treatment approaches
Acceptance and Commitment (ACT)
Compassion Focused
Art Therapy
Culturally Sensitive
Cognitive Behavioral (CBT)
Dialectical (DBT)
Identity
Gender
FemaleSexuality
QueerEthnicity
Hispanic or Latinx
Languages spoken
English
Getting to know Faith Balento
The Admissions Director conducts intakes only. All inquiries will be transferred to an available therapist.
Faith Balento, LMHC-D, joined Greenwich House Center for Resiliency and Wellness in May 2025 as the Director of Admission. A dedicated mental health professional, Faith provides holistic, person-centered care with a specialization in Cognitive Behavioral Therapy, Mindfulness-Based Therapy, LGBTQIA+ issues, and gender-affirming care.
Prior to this role, Faith served as both a Mental Health Counselor and Assistant Program Director at Samaritan Daytop Village’s Harlem Outpatient program. As a clinician, she worked extensively with individuals navigating mental health challenges, substance use disorders, and co-occurring conditions. In her administrative capacity, Faith supervised a multidisciplinary team of Mental Health and CASAC clinicians, oversaw clinical operations, and ensured compliance with program standards and regulations.
Faith holds a Bachelor's degree in Psychology from Buffalo State College and a Master’s degree in Mental Health Counseling from Hunter College. She is committed to creating safe, inclusive spaces where people feel seen, supported, and empowered.
The Admissions Director conducts intakes only. All inquiries will be transferred to an available therapist.
What should a new client know about working with you?
This appointment is for Admissions only.
The Admissions Director conducts intakes only. All inquiries will be transferred to an available therapist.
What is your typical process for working with clients?
This appointment is for Admissions only.
The Admissions Director conducts intakes only. All inquiries will be transferred to an available therapist.
Is this doctor in your insurance network?
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In-network insurances
BlueCross BlueShield
Emblem Health
Medicare
UnitedHealthcare
UnitedHealthcare Oxford
Don’t see your insurance?
It’s common for mental health providers to be out-of-network. Many insurance plans offer out-of-network coverage, so you may get partially reimbursed. Learn more
Office location
Faith Balento, LMHC also offers online video visits for patients
Education and background
Practice names
Education and training
- Hunter College, Master's in Clinical Mental Health Counseling
NPI number
1568072411
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.17
Wait time
4.46
Bedside manner
4.67
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
30 reviews
Most relevant
She explained everything so well and was a great listener. Actually looking forward to speaking again. Didn't feel rushed.
August 13, 2025Initials hiddenVideo visit
Faith made me feel comfortable and safe, only concern was a sudden problem with my health insurance.
January 15, 2026Alexa G.Verified patientVideo visit
I would be recommend this office! Good communication, good atmosphere, good staffs
September 6, 2025Osaf M.Verified patient
Faith we very helpful and kind. I would highly recommend her.
August 4, 2025Esther L.Verified patientVideo visit
The doctor seemed very uninterested. Sent me to a new doctor and told me that new doctor would be reaching out. She never followed up. I felt rejected.
April 2, 2026Violet H.Verified patientVideo visit
They never got back to me after the initial first visit. They were supposed to find me a therapist within two weeks. Ghosted me.
February 28, 2026Elina T.Verified patientVideo visit
Faith was extremely professional and engaging for my virtual intake appointment 10/24. I felt hopeful about getting help.
Unfortunately, I've heard absolutely nothing from her about selecting my therapist or a supposed psychologist appointment at the practice. It is now December 11; she warned the match process could take two weeks.
I've received zero updates. No one answers through phone or email. I'm confused, concerned, and distressed that I spent 45+ minutes detailing sensitive information to Faith only to be ghosted by the practice entirely. It seems that all of the providers at the practice are unavailable for scheduling via ZocDoc now, so perhaps this is an institutional issue. Either way, I would appreciate some kind of notification about the practice's status and a guarantee that my information wasn't gathered for some unknown purpose.
December 11, 2025Miranda L.Verified patientVideo visit
Very nice visit
November 18, 2025Linda P.Verified patientVideo visit
Very helpful and understanding
September 23, 2025Kaitlin S.Verified patientVideo visit
As a first timer for therapy, everything was explained to me clearly and when answering the questions, I felt really heard and confident that what I was sharing would end up helping me find the right fit for a counselor.
Less than 1 year agoInitials hiddenVideo visit
The appointment was rescheduled
July 16, 2025Pamela K.Verified patientVideo visit
Less than 6 months agoInitials hiddenVideo visit
November 26, 2025Kayla S.Verified patientVideo visit
November 21, 2025Anasa H.Verified patientVideo visit
Less than 6 months agoInitials hiddenVideo visit
October 30, 2025Nathalia R.Verified patientVideo visit
October 2, 2025Justin B.Verified patientVideo visit
September 22, 2025Vincent C.Verified patientVideo visit
September 17, 2025Hipolito A.Verified patientVideo visit
September 11, 2025Mariah D.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
September 3, 2025Karly S.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
July 29, 2025Georgina C.Verified patientVideo visit
July 20, 2025Desmond S.Verified patientVideo visit
July 8, 2025Maryann M.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
June 30, 2025Joshua M.Verified patientVideo visit
June 30, 2025Philippe S.Verified patientVideo visit
Less than 1 year agoInitials hidden
How soon can I make an appointment with Faith Balento?
Generally, Faith Balento has appointments available on Zocdoc within 1 week. You can see Faith Balento's earliest availability on Zocdoc and make an appointment online.
Is Faith Balento accepting new patients?
Faith Balento generally accepts new patients on Zocdoc. You can see Faith Balento's earliest availability on Zocdoc and schedule an appointment online.
Does Faith Balento accept my insurance?
Choose your insurance plan to verify if Faith Balento is in-network.
Can I make an appointment with Faith Balento online?
Yes, you can make an appointment online with Faith Balento using Zocdoc. It’s simple, secure, and free.
What practice does Faith Balento work with?
Where is Faith Balento's office located?
Faith Balento has 2 office locations in New York, view full addresses on Faith Balento's profile.
What are common reasons for patients to see Faith Balento?
Faith Balento frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Faith Balento on their profile.
What languages does Faith Balento speak?
Faith Balento speaks English.
How do patients rate Faith Balento in reviews?
30 patients have reviewed Faith Balento. The overall rating for this doctor is 4.17/5. They have a 4.67/5 rating for bedside manner and a 4.46/5 rating for wait time. You can read individual reviews and ratings on their profile.