What patients are saying
Overall rating
4.79
Average wait time
4.72
Bedside manner
4.72
“She was very friendly, kind, and a great listener! I am so glad to have her as a therapist especially after looking for so long for a good fit in NY because most NY therapists are not friendly like she is.”
Christine V.Less than 1 year agoVideo visit
“As it was our first time speaking with each other. There were some technical difficulties. I’m sure it won’t be a problem in the future”
George O.January 26, 2025Video visit
About Ruoxi Chen
Focus areas
Adult Psychotherapy
Depression
Young Adult Issues
Anxiety
Family Issues
Childhood Trauma
Therapy
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Couples
Seniors (65+)
Families
Treatment approaches
Cognitive Behavioral (CBT)
Eclectic
Compassion Focused
Family / Marital
Culturally Sensitive
Multicultural
Identity
Gender
FemaleSexuality
StraightFaith
NonreligiousEthnicity
Asian
Languages spoken
Chinese (Mandarin), English
Getting to know Ruoxi Chen
As a bilingual counselor fluent in both English and Mandarin, I specialize in working with individuals navigating cultural dynamics, family issues, and personal growth. I hold a Master’s in Mental Health Counseling from Columbia University. My approach is integrative, drawing from Psychodynamic Theory, Cognitive Behavioral Therapy (CBT), Rational Emotive Behavior Therapy (REBT), and Positive Psychology. I am committed to creating a safe, empathetic, and collaborative space where clients can explore their thoughts, emotions, and behaviors to foster deeper understanding and lasting change.
What should a new client know about working with you?
I employ an integrative approach that blends Psychodynamic Theory with Cognitive Behavioral Therapy (CBT) for practical skill-building, Rational Emotive Behavior Therapy (REBT) to address irrational beliefs, and Positive Psychology techniques to foster gratitude and resilience. Additionally, I incorporate mindfulness practices to enhance self-awareness and deepen our understanding of your thoughts and behaviors
What is your typical process for working with clients?
In the first session I will complete an intake assessment to gather as much information to better assess and get to know you, your history, and what concerns have brought you to therapy and therefore set up goals. The following sessions, we will engage in talk therapy while pulling from various modalities to help you achieve your goals. Our sessions are 45 min in length on a weekly basis.
Please allow 15 minutes before the session to do the intake paperwork.
I PROVIDE PSYCHOTHERAPY SERVICES ONLY; PLEASE NOTE I DON’T PROVIDE MEDICATION MANAGEMENT SERVICES.
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In-network insurances
Ruoxi Chen, LMHC has 200+ in-network plans.
Education and background
Practice names
Education and training
- Columbia University, Master's in Mental Health Counseling
NPI number
1306672423
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.79
Wait time
4.72
Bedside manner
4.72
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
34 reviews
Most relevant
she’s really great, attentive and a great listener!
May 1, 2025Grace D.Verified patientVideo visit
Very understandable and useful.
Less than 6 months agoInitials hiddenVideo visit
Before someone decides for you, ask questions about the type of service you want. I have more regrets than solutions, having Dr. Ruoxi Chen help me with mental health issues. Not every client is the same; an immigrant from a different race, particularly, threw off connecting to comprehend. I tried utilizing dictionary meanings to clarify our session, but contradictions became consistent without having a middle ground of understanding. Dr. Chen is a good listener and typically by the book issues she thrives at, but ask a direct question, such as Chen calls it a progress report, will give a termination, cause it makes her uncomfortable. Dr Chen has time to grow and gain experience servicing a diverse group of people who are unsure of everything completely for themselves. Still, communicating with intellect directly or asking a question without a grey area, one time showed it's too much mentally and emotionally. That will lead her to terminate your sessions permanently.
July 8, 2025Alex C.Verified patientVideo visit
She was very friendly, kind, and a great listener! I am so glad to have her as a therapist especially after looking for so long for a good fit in NY because most NY therapists are not friendly like she is.
Less than 1 year agoChristine V.Verified patientVideo visit
As it was our first time speaking with each other. There were some technical difficulties. I’m sure it won’t be a problem in the future
January 26, 2025George O.Verified patientVideo visit
It was ok, I saw her for just the first time, so that's not enough to make an accurate determination, more sessions will be needed for me to make a fair assessment of this providers abilities etc
October 10, 2024Derrick L.Verified patientVideo visit
Less than 1 year agoInitials hiddenVideo visit
May 1, 2025Keelan K.Verified patientVideo visit
April 22, 2025Anusree Mondal R.Verified patientVideo visit
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March 3, 2025Shamika G.Verified patientVideo visit
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February 12, 2025Shlaine H.Verified patientVideo visit
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February 3, 2025Kaleigh H.Verified patientVideo visit
January 13, 2025Gabriella C.Verified patientVideo visit
December 12, 2024Janiah L.Verified patientVideo visit
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November 4, 2024Makoto I.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
October 22, 2024Sophie K.Verified patientVideo visit
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October 14, 2024Jamila G.Verified patientVideo visit
October 11, 2024jesus G.Verified patientVideo visit
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
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October 8, 2024Farrah Z.Verified patientVideo visit
How soon can I make an appointment with Ruoxi Chen?
Generally, Ruoxi Chen has appointments available on Zocdoc within 1 week. You can see Ruoxi Chen's earliest availability on Zocdoc and make an appointment online.
Is Ruoxi Chen accepting new patients?
Ruoxi Chen generally accepts new patients on Zocdoc. You can see Ruoxi Chen's earliest availability on Zocdoc and schedule an appointment online.
Does Ruoxi Chen accept my insurance?
Choose your insurance plan to verify if Ruoxi Chen is in-network.
Can I make an appointment with Ruoxi Chen online?
Yes, you can make an appointment online with Ruoxi Chen using Zocdoc. It’s simple, secure, and free.
What practice does Ruoxi Chen work with?
Ruoxi Chen works with Smart Therapy PC.
What are common reasons for patients to see Ruoxi Chen?
Ruoxi Chen frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Therapy. You can see other visit reasons for Ruoxi Chen on their profile.
What languages does Ruoxi Chen speak?
Ruoxi Chen speaks English and Chinese (Mandarin).
How do patients rate Ruoxi Chen in reviews?
34 patients have reviewed Ruoxi Chen. The overall rating for this doctor is 4.79/5. They have a 4.72/5 rating for bedside manner and a 4.72/5 rating for wait time. You can read individual reviews and ratings on their profile.