Dr. Schkade was really great. He was friendly and upbeat. He was clearly very intelligent and a really good listener. I, in particular, liked that he was very careful in what he said when discussing my concerns. He made a point of not wanting to make me feel like my concerns were silly or insignificant. Now, his staff is another story. I did not get the best feeling when I walked in because they just weren't very nice. The receptionist and the first nurse I saw, in my opinion, were not very friendly -I just don't like that when going to a doctor's office. Not that I was particularly nervous, but I think going to the doctor is not always very pleasant and a friendly staff makes me feel way more comfortable.