What patients are saying
Overall rating
4.84
Average wait time
4.71
Bedside manner
4.86
“My eye exam was quick, easy, and painless! Dr. Chen had a great bedside manner and was super knowledgable about all my questions.”
Nikki K.September 11, 2019
“She's great! Explains everything. Very direct and to the point, but also a pleasure to interact with. Very highly recommend.”
Elworth W.March 5, 2018
About Dr. Candice Chen
Cancellation Policy: Dr. Chen has a 24-hour cancellation policy. We require 24-hour notice prior to the appointment for all cancellations and rescheduled appointments. Any appointment canceled or rescheduled within the 24-hour period incurs a fee for both new and established patients.
Dr. Candice Chen is an ophthalmologist treating patients in Santa Monica, California, and the surrounding communities. She is certified by the American Board of Ophthalmology and is a member of professional organizations including the American Academy of Ophthalmology and the American Medical Association.
For her undergraduate degree, Dr. Chen attended Columbia University, graduating magna cum laude. She remained at Columbia University to pursue her medical degree, earning her Doctor of Medicine. Dr. Chen continued her medical education at the Veterans Affairs West Los Angeles Medical Center, completing an internship in general medicine. She received her residency training in ophthalmology at the University of California, Los Angeles, Jules Stein Eye Institute.
Patients visiting Dr. Chen can receive a full range of eye-care services. She provides comprehensive dilated eye examinations, fittings for eyeglasses and contact lenses, foreign body removal, and general consultations. Treatment is available for conditions including cataracts, double vision, allergic eye problems, eye infections, and vision loss.
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Office location
Dr. Candice Chen, MD also offers online video visits for patients
Education and background
Practice names
Hospital affiliations
- Santa Monica - University of California Los Angeles Medical Center and Orthopaedic Hospital
- Saint John's Health Center
Board certifications
- American Board of Ophthalmology
Education and training
- Medical School - Columbia University, Doctor of Medicine
- Veterans Affairs West Los Angeles Medical Center, Internship in General Medicine
- University of California, Los Angeles, Jules Stein Eye Institute, Residency in Ophthalmology
Professional memberships
- American Academy of Ophthalmology
- American Medical Association
Awards and publications
- Castle Connolly Top Doctor
- Cambridge Who’s Who for Ophthalmology
- Columbia College of Physicians and Surgeons - Research Day Award, Outstanding Clinical Research
Languages spoken
- English
- Spanish
- Chinese (Mandarin)
Provider's gender
Female
NPI number
1518038231
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.84
Wait time
4.71
Bedside manner
4.86
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
80 reviews
Most relevant
Dr. Chen has been very patient and willing to help with my 4 years old son's amblyopia. I would recommend her to everyone.
August 25, 2017Aden L.Verified patient
What took other eye docs ages to diagnose, Dr.Chen not only took in stride but confidently prescribed me in record time.
July 7, 2017Initials hidden
Every one were very professional clean office, and the doctor was very understanding and concern of my eye problem.
More than 1 year agoJM
This is my second visit with Dr. Chen. I like her very much. She is professional, and friendly.
March 6, 2017Martha L.Verified patient
Very smart and thoughtful. Immediately trusted Dr. Chen and would recommend her.
June 3, 2015Sean F.Verified patient
Dr Chen is very professional and knowledgeable...
i would highly recommend her
January 5, 2017Mikki S.Verified patient
Excellent Doctor. Competent, caring, down to earth. Highly recommended.
October 21, 2015Rachelle A.Verified patient
Extremely thorough & ptrofessional - would recommend!
More than 1 year agoDS
Telephone appointment helpful
More than 1 year agoInitials hiddenVideo visit
My eye exam was quick, easy, and painless! Dr. Chen had a great bedside manner and was super knowledgable about all my questions.
September 11, 2019Nikki K.Verified patient
She's great! Explains everything. Very direct and to the point, but also a pleasure to interact with. Very highly recommend.
March 5, 2018Elworth W.Verified patient
Dr. Chen is wonderful!
April 21, 2016Ally H.Verified patient
Dr. Chen was timely, professional, thorough and personable. She really listened and took appropriate diagnostic steps to figure out my issue, explaining each procedure. Not only did she treat my eye problem, but also a related issue involving the skin around my mouth and nose. She developed a game plan, and had 3 prescriptions already called in to my pharmacy before I left her office, which I really appreciated. Her office staff was organized and friendly.
April 18, 2016Amy T.Verified patient
Doctor Chen is a very good Dr. The attention was great and very professional
Looking forward to continuing visit Dr. Chen when will be necessary for my ophtalmology.
January 27, 2016Joseph N.Verified patient
She seems lovely and competent.
February 24, 2016Initials hidden
She was very warm and inviting. The office was easy to find and I was helped without much wait time. I would highly recommend Dr. Chen for any and all eye care needs.
February 3, 2016Michael H.Verified patient
Very sweet.
August 13, 2015Dakota R.Verified patient
Professional, personable, very comfortable to be with. And, have every confidence in Dr. Chen's diagnostic and general medical knowledge and capabilities. Also, appreciate that she is not connected with the optician part of the business, but aware of the best available.
June 8, 2015Linda K.Verified patient
Dr. Chen was very personable and explained everything to me very clearly. I'd gone to an optometrist who found small pre-cataracts, but couldn't really communicate to me what that meant. Dr. Chen helped to clear that up. Her staff got me through the insurance and paperwork quickly.
June 24, 2015Krystal Z.Verified patient
Dr. Candice is very professional ophthalmologist, based on my experiences for long time with other ophthalmologists, I think that Dr. Candice is the best one I've had experience with. She is very kind and helpful for patients and she treats in a professional way. In addition, the girl in the front disk is so kind and seems pleased to help people, also there is no long time for waiting when I just entered and I was requested to sign a paper at the reception , They took me to the examination room and the doctor saw me right away. I would highly recommend her to patients.
May 7, 2015Ali A.Verified patient
Terrific! I was very impressed by this doctor's professionalism and demeanor. Will definitely recommend to my family and friends.
February 26, 2015Initials hidden
I cannot recommend this office as it feels like an establishment that takes advantage of the customers.
I was told upon booking my appointment that I would be fully covered under my insurance. Instead, after my appointment, I was billed a large sum - triple digits - merely for reading letters on the wall and quickly being told that my vision was fine. I also got poked in the eye, which was unexpected.
It is now over 5 months since my appointment, and after attempting to contact their billing contractor and the office 3 times each, the issue is still unresolved and I keep getting referred to somebody else.
More than 1 year agoInitials hidden
This was my first visit with Dr. Chen and I would highly recommend her to everyone. She was thorough, patient, explained the different tests she administered, and asked me if I had any questions for her. I feel lucky to have found her!
More than 1 year agoInitials hidden
She is a good doctor.
More than 1 year agoInitials hidden
Excellent
April 9, 2014Steven J.Verified patient
Great! This is my second visit and I love her and will continue to see her always! I highly recommend, she's very knowledgeable and makes you feel very comfortable and informed!
March 6, 2014Sandra A.Verified patient
Dr. Chen was great. I booked her when I actually needed to see an optometrist. We realized this halfway through - not only did she not charge me for the time spent, she gave me referral for a great optometrist in the area. I had also forgotten to bring the specs for my contacts and she was extremely patient throughout the entire process.
May 19, 2014Daniel C.Verified patient
very respectful. not rude unlike many doctors offices. Dr. Chen had me in and out the office in no time. And I can finally see again! Great service!!!
More than 1 year agoCD
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September 18, 2019Mae T.Verified patient
July 12, 2019Catherine L.Verified patient
May 15, 2019Alexandra W.Verified patient
January 9, 2019Weiguang W.Verified patient
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More than 1 year agoFrances G.Verified patient
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July 27, 2018Grace S.Verified patient
April 23, 2018Chao F.Verified patient
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October 17, 2017Nataliia Z.Verified patient
August 17, 2017Stephanie S.Verified patient
August 11, 2017Nataliia Z.Verified patient
More than 1 year agoDana L.Verified patient
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May 25, 2017Hany M.Verified patient
May 2, 2017Catherine W.Verified patient
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April 12, 2017Irit B.Verified patient
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How soon can I make an appointment with Dr. Candice Chen?
Generally, Dr. Candice Chen has appointments available on Zocdoc within 1 week. You can see Dr. Chen's earliest availability on Zocdoc and make an appointment online.
Is Dr. Candice Chen accepting new patients?
Dr. Candice Chen generally accepts new patients on Zocdoc. You can see Dr. Chen's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Candice Chen accept my insurance?
Choose your insurance plan to verify if Dr. Chen is in-network.
Can I make an appointment with Dr. Candice Chen online?
Yes, you can make an appointment online with Dr. Chen using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. Candice Chen affiliated with?
Dr. Candice Chen is affiliated with Santa Monica - University of California Los Angeles Medical Center and Orthopaedic Hospital and Saint John's Health Center.
What practice does Dr. Candice Chen work with?
Dr. Candice Chen works with Candice S. Chen, MD.
Where is Dr. Candice Chen's office located?
Dr. Candice Chen has 2 office locations in Santa Monica, view full addresses on Dr. Chen's profile.
Which board certifications does Dr. Candice Chen have?
Dr. Candice Chen is certified by American Board of Ophthalmology.
What are common reasons for patients to see Dr. Candice Chen?
Dr. Candice Chen frequently sees patients for Contact Lenses, Eyeglasses, General Eye Consultation, Refractive Surgery Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Candice Chen on their profile.
What languages does Dr. Candice Chen speak?
Dr. Candice Chen speaks English, Spanish, and Chinese (Mandarin).
How do patients rate Dr. Candice Chen in reviews?
80 patients have reviewed Dr. Candice Chen. The overall rating for this doctor is 4.84/5. They have a 4.86/5 rating for bedside manner and a 4.71/5 rating for wait time. You can read individual reviews and ratings on their profile.