Dr. Candice Chen, MD

Ophthalmologist

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General Eye Consultation
1301 20th St, Ste 105, Santa Monica, CA, 90404

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Professional Statement

Cancellation Policy: Dr. Chen has a 24 hour cancelation policy. We require 24 hour notice prior to the appointment for all cancelations. Any appointment cancelled within the 24 hour period incurs a $75 fee. Dr. Candice Chen is an ophthalmologist treating patients in Santa Monica, California, and the surrounding communities. She holds certification from the American Board of Ophthalmology. Dr. Chen is also a member of professional organizations including the American Academy of Ophthalmology, and the American Medical Association. For her undergraduate degree, Dr. Chen attended Colombia University, graduating magna cum laude. She remained at the university in order to pursue her medical degree. Dr. Chen continued her medical education at the West Los Angeles Medical Center, completing an internship program in general medicine. She received her residency training in ophthalmology at the University of California, Los Angeles, Jules Stein Eye Institute. Patients visiting Dr. Chen can receive a full range of eye-care services. She provides comprehensive dilated-eye examinations, fittings for eyeglasses and contact lenses, foreign body removal, and general consultations. Treatment is available for issues including cataracts, double vision, allergic eye problems, eye infection, and vision loss.

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Verified Patient Reviews

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Dr. Chen has been very patient and willing to help with my 4 years old son's amblyopia. I would recommend her to everyone.

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Good bedside manners and explanations to my questions. But she has limited hours (mornings only), so getting followup in the afternoon is "impossible" as mentioned by the front deck police.

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What took other eye docs ages to diagnose, Dr.Chen not only took in stride but confidently prescribed me in record time.

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This is my second visit with Dr. Chen. I like her very much. She is professional, and friendly.

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Dr Chen is very professional and knowledgeable... i would highly recommend her

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Dr. Chen is wonderful!

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Dr. Chen was timely, professional, thorough and personable. She really listened and took appropriate diagnostic steps to figure out my issue, explaining each procedure. Not only did she treat my eye problem, but also a related issue involving the skin around my mouth and nose. She developed a game plan, and had 3 prescriptions already called in to my pharmacy before I left her office, which I really appreciated. Her office staff was organized and friendly.

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She seems lovely and competent.

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She was very warm and inviting. The office was easy to find and I was helped without much wait time. I would highly recommend Dr. Chen for any and all eye care needs.

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Doctor Chen is a very good Dr. The attention was great and very professional Looking forward to continuing visit Dr. Chen when will be necessary for my ophtalmology.

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Excellent Doctor. Competent, caring, down to earth. Highly recommended.

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Very sweet.

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Dr. Chen was very personable and explained everything to me very clearly. I'd gone to an optometrist who found small pre-cataracts, but couldn't really communicate to me what that meant. Dr. Chen helped to clear that up. Her staff got me through the insurance and paperwork quickly.

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Professional, personable, very comfortable to be with. And, have every confidence in Dr. Chen's diagnostic and general medical knowledge and capabilities. Also, appreciate that she is not connected with the optician part of the business, but aware of the best available.

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Very smart and thoughtful. Immediately trusted Dr. Chen and would recommend her.

(Verified Patient)

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Dr. Candice is very professional ophthalmologist, based on my experiences for long time with other ophthalmologists, I think that Dr. Candice is the best one I've had experience with. She is very kind and helpful for patients and she treats in a professional way. In addition, the girl in the front disk is so kind and seems pleased to help people, also there is no long time for waiting when I just entered and I was requested to sign a paper at the reception , They took me to the examination room and the doctor saw me right away. I would highly recommend her to patients.

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Terrific! I was very impressed by this doctor's professionalism and demeanor. Will definitely recommend to my family and friends.

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This was my first visit with Dr. Chen and I would highly recommend her to everyone. She was thorough, patient, explained the different tests she administered, and asked me if I had any questions for her. I feel lucky to have found her!

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I cannot recommend this office as it feels like an establishment that takes advantage of the customers. I was told upon booking my appointment that I would be fully covered under my insurance. Instead, after my appointment, I was billed a large sum - triple digits - merely for reading letters on the wall and quickly being told that my vision was fine. I also got poked in the eye, which was unexpected. It is now over 5 months since my appointment, and after attempting to contact their billing contractor and the office 3 times each, the issue is still unresolved and I keep getting referred to somebody else.

(Verified Patient)

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Dr. Chen was great. I booked her when I actually needed to see an optometrist. We realized this halfway through - not only did she not charge me for the time spent, she gave me referral for a great optometrist in the area. I had also forgotten to bring the specs for my contacts and she was extremely patient throughout the entire process.

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Excellent

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She is a good doctor.

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Great! This is my second visit and I love her and will continue to see her always! I highly recommend, she's very knowledgeable and makes you feel very comfortable and informed!

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