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Dr. Connie Liu, MD

OB-GYN

Professional statement

Insurance- In order to minimize your wait time, kindly call our office and supply your insurance information for verification of benefits. Dr. Liu is a renowned gynecologist proudly serving New York City. She received her Bachelor of Arts from Cornell University and then went on to attain her Doctorate of Medicine from Temple University Medical School in Philadelphia, PA where she received the The Scholar’s Award in Obstetrics and Gynecology. She completed her residency at Albert Einstein College of Medicine at Montefiore Medical Center, where she won the Berlex Best Teaching Resident Award. Appointment Cancellation Policy- appointment cancelled with less than 24 hours’ notice, may be subject to a cancellation fee

In-network insurances

  • 1199SEIU
  • Advantage Health
  • Aetna

Specialties

  • OB-GYN

Practice names

Hospital affiliations

  • New York University Elaine A. and Kenneth G. Langone Medical Center

Board certifications

  • American Board of Obstetrics and Gynecology

Education and training

  • Albert Einstein College of Medicine of Yeshiva University, Montefiore Medical Center, Residency in Obstetrics and Gynecology
  • Medical School - Temple University, Doctor of Medicine
  • The Mount Sinai Hospital, Fellowship in Gynecology

Professional memberships

  • American Congress of Obstetricians and Gynecologists
  • American Institute of Ultrasound in Medicine

Zocdoc awards

See you again
Rapid registration
Speedy response

Languages spoken

  • English
  • Spanish

Provider's gender

Female

NPI number

1821258708

Office locations

Gramercy Gynecology

115 East 23rd Street, 10th Floor

New York, NY 10010

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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I like Dr. Liu a lot, but the wait time is ridiculous. I waited an hour and 45 minutes before I was finally seen. When I inquired about an ETA to the front desk after waiting an hour, they didn't have any answers for me. Super frustrating.
Less than 1 month ago
Source: Zocdoc
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Dr.Liu was very polite,nice,knowledgeable and tenative.
Source: Zocdoc
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There are no star options for the actual office. It’s impossible to get through to them. My birth control hasn’t renewed, so I need an appointment ASAP. Called multiple times. The machine sometimes hangs up on you. Most of the time,when I call and finally get to the leaving a message but without getting hung up on, the answering machine is full. Cannot get through to them!! Also I had a test and have never heard back with results. In NYC, I’ve had results take two unreasonable months before, but never 3.
Source: Zocdoc
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My only problem is the long wait; it’s ridiculous and unprofessional. I have been going to Dr. Lui for a while; while I think her and her staff are great, the wait time is a problem. My appointment was at 11:45am, I got there at 11:30 (just in case I had to fill out any forms), and I didn’t leave until after 12:50 pm. Dr. Lui did apologize and explain that another patients procedure took longer than expected, however, while I apprecaiated her apology, the long wait time is definitely a thing. Other than that, I recommend her.
Source: Zocdoc
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Very nice doctor! Dr. Liu clearly cares about her patients and is very knowledgeable.
Source: Zocdoc
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Connie is great, but this is the third time the wait has been really long
Source: Zocdoc
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Office was neat and organized. Dr. Liu was great! Answered all my questions and some more.
Less than 1 month ago
Source: Zocdoc
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Dr Liu has a nice bedside manner and seems knowledgeable. Her office needs to get organized - over an hour wait is inexcusable. Additionally I called after my appt to ask a question about a procedure and I still haven’t heardback. It’s a shame because it seems like she’s a great doctor but her office is so disrespectful of people’s time it’s hard to justify going back...
Source: Zocdoc
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Doctor Liu is and has always been great, but I was really upset with the wait time- it's usually 30 minutes or so but today it was an hour and 15-20 mins... Please don't make appointments with so many people if they will be delayed so much. Thanks!
Less than 3 months ago
Source: Zocdoc
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Dr. Liu is incredible - she is so attentive, nurturing and always makes me feel comfortable. I never want to go to anyone else!
Source: Zocdoc
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I visit Dr. Liu at least once a year for an annual check up and then outside with further questions I might have. Incredibly easy to talk to, professional and knowledgeable. Wait time in the office can be long, so plan for at least a 15 -20 minute wait time.
Source: Zocdoc
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Each visit to see Dr. Liu is consistently a great experience. She has a very pleasant demeanor and is always super friendly. She takes her time doing the examination, pausing multiple times to ask me if I have any concerns or questions. Her staff is also friendly and helpful!
Source: Zocdoc
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Great doctor! Didn’t wait long like others has said in their reviews.
Source: Zocdoc
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I showed up early and then after waiting for 45 minutes, finally went up to the front office to ask what was going on and the front office rudely said that there were no rooms available but made a point totell me the "doctor was on time," which the statement in it of itself is ridiculous since this is now 45 minutes later. They then said it would be another 10-15 minute wait, meaning I would've spent an hour plus waiting. Apparently they don't care to give you a heads up on timing even though you took the time out of your schedule to come early and make sure you were on time as a patient. I would definitely not recommend seeing this doctor unless you can afford to take at least 2+ hours (including travel to/from the office) off during the work week and don't mind being completely in the dark on the wait time/what is going on.
Less than 3 months ago
Source: Zocdoc
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Dr. Liu is lovely and clearly an expert in her field. The office staff is professional and kindly. However the wait time is challenging. For a 15 minute appointment, I was in the office for almost 2.5 hours. Dr. Liu isworth the wait but do bring work or a book.
Source: Zocdoc
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She is really nice and professional. Wait time is really long though.
Less than 3 months ago
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Very nice and professional, explained and answered all my questions patiently.
Source: Zocdoc
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Dr. Liu is incredibly comforting, intelligent, down to earth. Describes things in a way that’s easy to understand and clear.
Source: Zocdoc
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I have been a patient of Dr. Liu for years. The wait times have been getting longer over time, but she is worth it. I feel confident that I am getting the best care.
Source: Zocdoc
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Professional, friendly, knowledgeable, relatable. FYI, the practice sees people for annual check-ups and routine procedures, but once pregnant they refer to other doctors.
Less than 6 months ago
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I only came here because it's right down the street from my work office. I went during my lunch break at 12:30 and knew I needed to be back in the office by 2pm for a meeting. I didn't think thiswould be an issue because I was just going for my annual checkup and the doctor's office was on the same street as my office. I did not see Dr. Connie Liu until 1:45, which means they made me wait for over an hour. I repeatedly asked them when the doctor would see me because honestly no office should make you wait more than 30 minutes. Then, when Dr. Connie Liu finally saw me, she rushed the entire checkup and was in and out in ten minutes. I waited 1.5 hours for a doctor to barely take a look at me. Save yourself the anger and go to a different gyno.
Source: Zocdoc
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Dr. Liu was extremely friendly and efficient, and gave helpful context for all of my questions. Highly recommend!
Source: Zocdoc
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Dr. Liu is fantastic! She is very sincere and takes time to address all questions.
Source: Zocdoc
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Dr Liu is incredibly knowledgeable and empathetic. The wait times are awful, but when I do see her the appointment never feels rushed and all my questions are addressed. As long as you factor in at least an hour of delays, she is worth the wait!
Less than 6 months ago
Source: Zocdoc
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I loved Dr. Liu but her wait time is INSANE. I spent a total of two hours at her office. It’s a little excessive, she should probably not have so many appointments booked in a day!
Less than 6 months ago
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Dr. Liu is my first new doctor since moving to NYC, and I chose her because of her reviews. Completely true to form, she exceeded all expectations. Her bedside manner was great, she's very knowledgeable, and most importantly I trust her.I'm so happy and relieved that it was so easy to find a new OB/GYN!
Source: Zocdoc
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Dr Liu is great.... BUT the wait time is insane. If you have an appointment definitely leave an extra hour to two hours.
Less than 6 months ago
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I was not prepared for such a long wait time!! I considered leaving the appointment several times because I was late for a meeting at work. Dr. Liu was wonderful but the wait made the appointment difficult.
Source: Zocdoc
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Dr. Liu is fantastic. She was attentive, easy to talk to, and she answered all of my questions. I felt genuinely cared about as a person and patient.
Source: Zocdoc
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I would definitely recommend Dr. Liu. I was a first time patient and she made me feel very comfortable. She is really easy-going and listens to your concerns.
Source: Zocdoc
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I love Dr. Liu--I've been seeing her for about 3 or 4 years. She's wonderful. However, no matter how early I make my appointment, I always seem to wait at least half an hour if not longer. This morning I hadan 8:15 AM appointment (I arrived at 8:05) and didn't get called back until after 8:50 AM. It makes me wonder how long people have to wait in the afternoon. Again, Dr. Liu is wonderful: great bedside manner, genuine concern, great at answering questions. But the wait makes me glad I only have to go once a year.
Source: Zocdoc
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Dr Liu is amazing, but the office is so disorganized. I waited for over an hour past my appointment time to see her. I thought that booking an early morning appointment would be better (and more likely to run on-time), but that proved to be not the case.
Source: Zocdoc
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Dr. Liu was simply lovely! Had excellent bedside manner and made me feel really comfortable. Unfortunately, I did have to wait nearly an hour past my appointment time and then once I was in the room it must have been another20 minutes. Odd considering my appointment was first thing in the morning! Will be back regardless due to her!
Less than 6 months ago
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Dr. Liu is awesome but the staff leave lots to be desired. It took a weekend and 2 calls before I was able to get my prescription filled. Also unwillingness to refer me to a mammogram imaging place.
Less than 6 months ago
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Wait time was almost 2 hours for a 15 minute appointment. No call in advance and the staff was rude. I will not be back.
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I waited 1hr:45 minutes to be seen by Dr Liu. She was very pleasant and professional but the long wait was unacceptable.
Source: Zocdoc
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I love Dr. Liu. She is super attentive, remembers details from previous visits and doesn't make you feel rushed during an appointment - which is part of the reason your appointment may start late. The front office staff is just ok-they're polite but curt and it can sometimes feel like you're bothering them. Trying to call the office is a nightmare, typically I just get a VM asking to call back during business hours despite it being business hours. However, Dr. Liu and the nursing staff are so great that it's definitely worth it.
Less than 6 months ago
Source: Zocdoc
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The only reason I had any wait time is because I had to fill out paperwork. Connie is great!
Less than 6 months ago
Source: Zocdoc
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Dr. Liu is one of the kindest, most down-to-earth doctors I've met. I've had a couple of appointments with her now, and each time, I've felt like she listens closely to my concerns, remembers things I've brought up in past visits,and does her best to make me feel comfortable and relaxed. She is easy to talk to and never makes you feel judged in anyway. Appointments are efficient in the best way — timely, but never so much so that you feel rushed out, and she will happily spend an extra few minutes talking to you afterwards. Highly recommend seeing her (I travel out of borough to do so!), especially if this might be your first appointment and you're nervous. Book in advance, though, because slots fill up fast!
Source: Zocdoc
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I love this doctor! She's amazing, I always feel very comfortable with her and talking to her. However, in my experience going to this office the past few years, there is always at least an hour wait, often longer, before youare even seen by a nurse. It's frustrating and sometimes requires time off work - don't expect to go over lunch or early in the morning and be seen quickly.
Source: Zocdoc
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she's awesome! so friendly
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Love Dr. Liu, really hate that I wait between 45-90 minutes any time I see her.
Less than 6 months ago
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Waited an hour and a half, even early in the morning. Dr Liu was great, once I finally got to see her. Following my appointment, the billing, insurance department, and supervisor were extremely difficult to work with. They did not followup on anything I’d asked them to, and we’re very rude when I called multiple times. Dealing with them was such a bad experience, I canceled my future appointments and will not be going back.
Less than 6 months ago
Source: Zocdoc
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Connie Liu is hands down one of the best OBGYN's I have ever been to. She was very knowledgeable, sensitive, and efficient. She made me feel very comfortable and secure which is not always the case. My only issue is thatthe office has not followed up about blood work, or insurance billing and seem difficult to reach as many here have mentioned. I think I didn't experience a wait time because I had an early appointment, it got really full in there after me.
Source: Zocdoc
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Office manager and front desk staff are very disrespectful and have poor customer service. Billing department is even worse and their billing is shady and needs to be looked into. They also blamed ZocDoc for not calling to speak with medirectly. They always blame others for their mistakes and their shady business and billing
Source: Zocdoc
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As everyone has said previously, yes there is a wait once you're checked in. However, I overlook it because Dr. Liu is awesome. She has a great bedside manner that puts you at ease. She ask questions about your life andhow you're doing. I really appreciated it because as we know, annual visits to the GYN can be nerve-racking and unpleasant. The young lady that checked me in was pleasant as well. I saw no rudeness exhibited while I was in the office.
Source: Zocdoc
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I was seen in about 45min but the appointment overall was 2hrs. There was still a long wait in between when I first met the Doctor and when I was given my exam and then a second long wait after myexam and before I got my blood drawn. Supposedly they forgot to mark me down for needing to get my blood drawn so I had to leave the exam room to find someone to find out what was going on before I was seen. The timing was super frustrating but Dr. Liu was the best!! I really loved her - she took her time talking to me and answering my questions. She was also very understanding / nonjudgmental.
Less than 6 months ago
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Very quick and professional! Definitely returning
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Dr. Liu was extremely professional and a great gynecologist! She made me feel comfortable and handled things in a very good manner. She was funny, friendly and definitely gave adequate advice without sounding condescending. The wait timethough was insane. If Dr. Liu wasn’t so great I would definitely go elsewhere.
Less than 6 months ago
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Dr. Liu is fantastic. She is fast, friendly, and gentle.
Source: Zocdoc
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