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Qualifications and Experience
Insurance- In order to minimize your wait time, kindly call our office and supply your insurance information for verification of benefits. Dr. Liu is a renowned gynecologist proudly serving New York City. She received her Bachelor of Arts from Cornell University and then went on to attain her Doctorate of Medicine from Temple University Medical School in Philadelphia, PA where she received the The Scholar’s Award in Obstetrics and Gynecology. She completed her residency at Albert Einstein College of Medicine at Montefiore Medical Center, where she won the Berlex Best Teaching Resident Award. Appointment Cancellation Policy- appointment cancelled with less than 24 hours’ notice, may be subject to a cancellation fee
Verified Patient Reviews
Dr. Liu was so great -- informed, congenial, and really put me at ease. She was more than happy to discuss all of my questions, and never once made me feel rushed or stupid!
Front desk staff isn’t very nice but once get across that and meet dr Liu, everything is like in a wonderland. She is great professionally and very patient with me.
Great doctor! Worth the wait.
The office is very clean and staff is friendly and efficient. Dr. Lui is very friendly and thorough. Highly recommend.
I highly recommend Dr Liu - everything was very pleasant and thorough and I felt comfortable the whole time
Dr. Liu is an amazing doctor, and has a great bedside manner. That said, the wait times are usually very bad when I come here, but once you are seen, it's very quick and efficient.
Dr. Liu is hands down the best gynecologist I have been to, and I have been to quite a few. Dr. Liu is patient, thorough, incredibly knowledgeable, friendly and professional.
Connie is very kind, she is caring and very intelligent. I will definitely continue to see her. Highly recommended but just know that the wait time was VERY long. i sat in the room for 40 minutes before she came in.
Dr. Liu and her staff are amazing. Highly recommend.
The wait was pretty ridiculous. Not sure I'd recommend.
Great visit with Dr. Liu herself. I had booked before and had my exam with a nurse, but I was happy to see Dr. Liu again this time around. Friendly, thorough, and informative visit.
Apart from the long wait, she was amazing! Really comforting and thorough with all my concerns. Will definitely recommend her to others.
Fantastic doctor, she listened and took her time. I did wait over an hour for my appointment. She was super apologetic about it which was appreciated.
She is amazing and really takes the time to explain information to her patients. The wait time would have probably been shorter if I was an existing patient. However it was worth the wait.
My only complaint is the wait time. The day before my appointment the office called me because my insurance had changed since the last time I was there. When I arrived, the receptionist commented that my insurance changed and it would take 45 min to process. I protested because I said I spoke with someone yesterday about it. So it should have been processed prior to me coming into the office. However, it didn't appear to be. As a result, I was not seen until 9:50AM when my appointment was at 9AM. Other than that, Dr. Liu is fantastic.
Dr. Liu is really wonderful. So wonderful that I will deal with her grumpy front desk receptionists and wait times.
I always love seeing Dr. Liu! She has the most amazing bedside, and she takes the time to really speak with you. Some doctors try to rush you out of the room as soon as they walk in, but Dr. Liu is amazing! 5 stars isn't nearly high enough.
I cannot say enough wonderful things about Dr. Liu. She is so kind, knowledgeable, and she makes you feel very comfortable in her office. The staff that manage the front desk and waiting room experience are, unfortunately, not very friendly, but this is a price I am willing to pay for the care I receive from the nurses and Dr. Liu. I hope they can improve the front desk experience, but that is secondary to great care.
I would definitely avoid this practice. I went for a yearly check up which is 100% covered under my insurance. I received a bill from the practice and came to find it was because I mentioned to the Doctor, when asked, that I occasionally have some pelvic pain. The doctor didn’t do anything except my exam for a yearly check up, but because I mentioned pelvic pain, I received a bill. I don’t usually write reviews and Doctor Liu was kind, but I don’t understand how if the doctor asks if I have any issues or concerns, I should be billed for it. Especially since we didn’t do anything extra to address that issue.
Amazing doctor. Made me feel so comfortable
Despite having to wait at least 15 minutes past your appointment time to be seen, i LOVE her and so happy to have her as my gyno for the last 3 years
She was wonderful! Made me feel comfortable and I felt she listened and explained what next steps would be taken. In the past I've stopped going to Doctors for being insensitive but she was the best!!
Although there was a longer wait than expected (over 30 minutes), I had a great visit with Dr. Liu. She has excellent bedside manner and everyone in her office was very accommodating and warm. Highly recommend and looking forward to my future visit. Thank you Dr. Liu!
Dr. Liu is great! Really easy to talk to and makes you feel super comfortable! It's a little difficult to get an appointment with her but if you see one available take it!! Everyone at the practice is great though. I've see two doctors and a nurse practitioner and they've all taken good care of me.
Dr. Liu is an excellent and thorough physician. She never seems rushed or dismissive of her patients. The professionalism and demeanor of the office staff was also a vast improvement from what it has been during prior visits.
First of all, Dr. Liu is fantastic, I love her manner. She speaks softly, since this is the first time I ever do an annual exam her voice comforts me a lot. We did a thorough exam including blood, urine, and we even scheduled an ultrasound to address my concern of ovarian cyst. Two tips for new patients: 1. arrive early. You need to fill out a long form and wait for a long time. I was only 4 minutes late for my scheduled time and I waited 1 hour to eventually see the doctor. 2. there is another wait between the first time your doctor talks to you and the time that your doctor actually performs the exam. My wait is around 40 minutes. So overall, plan your time wisely, leave out 2 hours for your first visit, but I highly recommend my doctor Dr.Liu and the staff.
My insurance showed to be in network on their website, on zocdoc and on the insurance providers website. I called the morning of my apppintment to double check and was informed i was good to go.When i get there im told im out of network and have to turn leave or pay. Not the first time it had happened that week and knowing i needed the exam, I caved and paid to be seen out of pocket. You should never have to choose between your health and your financial circumstances. Make it easier and update your details so women dont have to deal with this additional stress. Two weeks later and its still wrong on your website and here on zocdoc.
She was attentive, spent time to answer all my questions and personable. I wiuld recommend her.
Dr. Liu, is professional,, knowledgeable and very detailed. I highly recommend her. I had some concerns about premenopause and explained very in detail and I no longer felt embarrassed talking about it.
Always easy to talk to - no judgement and always welcoming any conversation/questions.
Dr. Liu has a kind and generous bedside manner. She answered all of my questions clearly and concisely which was very reassuring. I highly recommend her practice.
Exceptional doctor, I only wish I had of found her sooner!
Dr. Liu was professional and had excellent bedside manners. This was my second year visiting her for my annual checkup, and it was a comfortable visit. I highly recommend her. Book your appointment early because the appointments get filled fast.
Dr Liu is great, worth the wait, but I will say waiting that long, especially if you take the time to be punctual (even early) really sucks. Ultimately waited 1 hour to see her.
She was super nic and awesome!
Dr. Liu was great! I just moved to NYC and was not thrilled to find a new doctor. She was friendly, cery knowledgeable, and down to earth! She made sure to let me know upfront of any possible out of network fees and give me the choice to opt out. Clean, easy, helpful! These appointments are never fun, but this was not miserable :)
She is the best. She's warm, empathetic, and thorough. That said, it would be cool if the office itself was a little bit more organized in terms of wait times. This could be a fluke, just a side effect of mercury retrograde, just a weirdly busy Friday. But due to the time constraints working women sometimes face, it can be hard to carve out any time to go get this important exam done. I'm lucky that I have a pretty flexible job to go on a weekday, but it would be cool to investigate what causes the bottlenecking with wait times and visits and see any patterns that can be easily rectified! But other than that, I'm very happy with my experience overall; we have very qualified nurses, assistants, and doctors, who I feel at ease with.
Dr. Liu is incredibly kind and patient. She tells you what's going on in a non-alarming manner and asks questions in a non-judgmental and caring way. Highly recommend!
I was running v late and they accommodated. Very couteous and thorough, Dr Liu was.
As always, Dr. Liu was friendly, courteous, and professional. She always makes me feel super comfortable and is easy to talk to.
I really enjoyed my visit with Dr. Liu. I was a new patient to the office and had to go through the standard paperwork. I arrived a little before my appointment knowing that I would not be seen right away due to this. I also have out of state insurance that usually can delay the process thru double checking. The office seemed very busy but it did not hinder my appointment waiting process. Overall I believe my entire appointment process took an hr which was exactly what I expected. As for actually meeting with the dr, she was very kind and caring. Attentive to my needs for the appointment at hand and I look forward to continuing seeing her though hopefully only for anual check ups!
Dr. Liu always makes the appointment so efficient and easy. She makes me feel incredibly comfortable and she is so sweet! I'm so happy I found her.
Everyone was kind, friendly, and knowledgeable. I arrived early and was seen before my scheduled appointment time, even after completing new patient paperwork. I felt comfortable the whole time. I am looking forward to my follow up appointment!
Dr liu is great! Super nice, gentle and smart. The wait time is excessive. An hour before my appt(while I was on my way) they changed the time on me to 15 mins later and I still waited over an hour to see the doctor.
I only saw the burse practitioner. She was knowledgeable and very cool. I felt like i was well taken care of.
I love this clinic, i feel at home and the staff is very helpful.
Great bedside manner. Friendly and reassuring.
The doctor visit was completely fine. She is one of the best. Unfortunately, the wait time at the office is ridulously long. The office should have given the patient a heads up if she would be running late over 1.5 hours... Not exactly how I wanted to spend a busy Friday afternoon
Absolutely shocking: I had to wait 1hr15 minutes for a 10 minute appointment which in ny view is totally unnaceptable. I ended up going in to the appointment very distressed which is definitely not what you want before this kind of appointment!
Dr. Liu is wonderful - she really takes the time to answer your questions and concerns. She never rushes you, and she's incredibly knowledgeable and easy to talk to.
I've been going to Connie for the past three years and she has been nothing but professional and thoughtful. She takes the time to get to know you and your personal concerns to provide personalized advice and recommendations.
Super easy in and out for an annual exam!
Dr. Liu was amazing! She made me feel comfortable about my first annual exam and was very informative. Would highly recommend!
Always a pleasant encounter- Connie is friendly and professional.
Dr Liu is a warm professional and very thorough doctor. The staff is very good. It was a great visit.
Amazing doctor! So attentive and understanding! Wait time was a lot though, my appointment was at 12:45 PM and I was called in at 1:30 PM :( everything else was perfect!!! Highly, highly recommend Dr. Connie Lu!
I've been going to.Connie Liu for three years. I am bed pleased.with her services
One of the best gynecologist I ever met. So informative and professional. I wouldnt recommend anyone else. Overall A++++.
The doctor was great. She addressed all my concerns and answered all my questions.
Excellent visit with Dr. Liu. She listened to all of my concerns and addressed them thoroughly. So glad I found her!
The actual visit was okay but it took 2 months for them to return my phone call regarding my results. Never going back!
Charming, intelligent, and professional. Overall great experience.
Amazing! So warm and personable. Dr. Liu took the time to answer all of my questions and was very careful to make sure that I felt I had all of the information wanted before the end of my appointment.
She was professional, a little disheveled but very nice!!
Dr Connie Liu is the absolute best. She listens and explains everything thoroughly. The only thing I would change would be the wait time. I waited for an hour. It would Be nice if the staff would let you know if you were next or not. But other than that, great experience, nice staff and a wonderful doctor.
Dr. Liu was very straight forward and thorough. She has fantastic bedside manor, and truly listens to concerns before taking any actions. She allows adequate time for questions, and provides reasonable answers without using any jargon. I am a new patient, and am very impressed with the care from Dr. Liu
Dr. Liu is extremely knowledgeable and very easy to speak with candidly. She is supportive, and very clear. She does have a tendency to go quickly and can make your appointment seem rushed, but will also answer your questions fully if you have them prepared. The wait time is ridiculous. Save for one or two occasions, all of my appointments have included 20min. wait in the waiting room followed by an additional 20-30min. wait in the exam room. I am often not seen until 30-45min. after my actual appointment time. Front desk staff is highly unorganized and unresponsive to e-mail inquiries and generally unhelpful; one of them in particular is quite rude.
Dr Liu is always professional. I went for my annual exam and she spent enough time with me and answered all my questions. The exam was thorough and she kept explaining the process. Her bedside manners are always amazing because she keeps talking about general matters and keeps focus away from the uncomfortable exam process. I would definitely recommend her. Downside is the waiting time in her office, which is always more than one hour. I arrived 25 minutes before my appointment but still was kept waiting for more than 1 hour, AFTER I had given the urine sample and signed all required papers. Her office staff needs to better manage her appointments.
Dr. Liu is very professional, kind and helpful. The clinic is clean and modernly decorated. My only complaint is the waiting time. My appointment time was 10:30am and I got there at 10am. I waited for 35 min to talk to the nurse and 15 min in the room after I changed my clothes. Left the clinic at noon.
Dr. Liu was super attentive, patiently listened to my medical history and provided some birth control alternatives, explaining the benefits and disadvantages to each one. However, the receptionist team was not too friendly. When I asked them how much longer it'd be after waiting 45 minutes (which I expected after reading other ZocDoc reviews), the one who signed me in basically ignored me. The receptionist next to her (she sat farthest from the elevator) maybe felt pity for me and said she'd check and let me know. I finally saw Dr. Liu about 1 hour after my scheduled appointment, seems average based on other reviews here. The last thing I would comment on is billing-- since this office has royally messed up my billing in the past (3 years ago), I'm a bit wary to see a huge bill in the mail for what is supposed to be a routine annual Women's Wellness check-up.
Dr. Liu was amazing. Highly recommend her!
Great bedside manner. Spent lots of time answering my questions and concerns. Exam was very comfortable.
Dr. Liu is great. She's friendly and thorough but not in an overbearing way. She truly cares about her patients and I would definitely recommend her to anyone looking for a gyn!
The wait was long because Dr Liu had to be in surgeries. But otherwise everything was great. She was calm, professional and made you feel comfortable. I would go back to see her again.
I really liked Dr. Liu. Her front desk staff were rather brusque. I arrived 10 min early for my 9am appointment, but it took at least 20 min for me to fill out all of the new patient forms, and I wasn't seen by the doctor until 10am! I finally left around 10:30, and I received the care I needed, but sitting in the waiting room was not fun. I'll go back, but in the future, I'll be sure to bring a book.
I adore Dr. Liu. She has fantastic bedside manner and spends time talking to you about your concerns and life changes. She's absolutely wonderful. The only downfall is the waiting room- ugh! I have waited over an hour (past my appointment time) to see her. Normally I would stop seeing a doctor for this, but Dr. Liu is so incredible I let it slide, though I'm hoping that won't happen the next time in the office. I promise you will not regret booking with her- she's the best. Love her!
I highly recommend Dr. Liu. She has been my gyn for the past 2 years and is always professional, warm, well informed and straight forward. The office staff has improved in the last year (there was a time when I was debating switching because the staff was so poor, but I stuck it out because I really like Dr. Liu).
Dr. Liu had the best bedside manner! She really took the time to listen to my questions and explain medications, procedures, etc. Dr. Liu made me feel very comfortable. I had a bit of a wait but it was so worth it to have a doctor who wasn't trying to rush her patients in and out, but instead took the time to give her patients great care.
Dr. Connie Liu is great! She's really friendly and informative, and I've felt very comfortable from my very first visit. I no longer work near her office but I make the trip because she's so great! The wait time definitely gets long though - I've found it's usually around 45 minutes past my appointment time when I'm called by up the nurse. However, the appointment itself goes very quickly and I think that's more because there are several doctors using a small number of rooms.
Very professional and very informative. I was concerned with all the negative Yelp reviews but decided to try anyway and was glad to have had a very different experience than those patients. I was a new patient and so it did take some extra time to fill out all the new patient paperwork but that should be expected for any medical office. Though they were very busy I did not feel rushed and I felt Dr. Liu was very knowledgeable, friendly, and answered all of my questions. I am very happy to have found a new doctor.
Arrived at 9 for a 9:15a appointment. My name was called at 10. Waited in the room for the doctor until she came in at 10:25. Obviously it was a late start so I felt the whole meeting was rushed and felt uncomfortable to discuss one of the issues I had gone in to talk about, so I didn't bring it up. Will I go back to this office or doctor? No.
It took me nearly two hours to see the doctor after showing up 15 minutes early.
Dr. Liu is a wonderful doctor. She answered all of my questions and I didn't feel rushed. She ensures that her patients feel comfortable with her.
Love her! Higly Recommend her!
Doctor was wonderful.. Wait was very very long and the receptionist who attended me not very nice.
Dr. Liu is accomplished, intelligent, and compassionate. She doesn't talk down to me, and patiently explains every nuance of my problems and treatment options. She is also thorough but gentle in physical exams.
Great service and doctor
Dr. Liu is great - she is easy to talk to and answers all questions. I've noticed this practice has some negative reviews on other sites, but I've never had a problem and have been going here for the past 4 years.
Dr. Liu has been my doctor for a few years. The consistency of excellent service has never faltered or changed. She is a genuinely caring and compassionate medical professional who remembers patient history, educates you on issues that may effect you, and takes her time explaining every option available. Her bedside manner is impeccable and she is very gentle and explains everything she is doing while she is doing it. I hope to continue seeing Dr. Liu in the future as I have never had any medical doctor as wonderful as her.
My meeting with Dr. Liu was very good. Dr. Liu demonstrates compassion and concern, while also seeming very efficient.
She is amazing! I've never felt so comfortable at the OBGYN. She is genuine and sincere and truly cares about her patients.
Loved Dr. Liu, she's very sweet and professional. The wait time was the only negative thing about my visit.
Micky was great as usual! Professional and friendly. She gave me lots of time to ask questions and answered them patiently. Thank you! For some reason, the clinic that day seemed a bit dirty. (Jan 9) The surfaces and floor could use some sprucing up!
She's great, articulate, professional, comforting, genuine. HIGHLY recommend
It seems like every time I come in for an appointment I have to wait about an hour to be seen.
Very thorough (fully dressed) discussion before the exam. She had good information for me and was very personable. It was as pleasant as these kinds of exams can be. Nice office staff too.
So warm and welcoming! Really glad to have found her.
So the wait was pretty bad...but once I met with Dr.Liu, I decided the wait was worth it. Super friendly, professional, and made me feel comfortable while coping with an uncomfortable problem. Will return to her office.
Dr. Liu is wonderful! I have high anxiety, and hate going to the doctor which is why I've put it off for years. She was warm, asked thoughtful questions, listened, and didn't judge at all. Thorough and informative, she gave several options before we planned a course of action. Her team is professional and friendly, the office is clean, and there wasn't a long wait. I'm very happy and comfortable with my new gynecologist...highly, highly recommend.
Loved Dr. Liu! She was super attentive and made sure she listened and answered all my questions. Switching from my previous gynecologist to her from now on.
Connie is so great! She's very good with her patients and explains things in a calm and understanding manner.
Dr. Liu was great, easy to talk to and was very professional throughout the visit. The wait however at the clinic was incredibly long. I was a first time patient and had forms to fill out, but waited for almost an hour after my scheduled appointment time before I saw the doctor. That was really not what I expected, and it was especially annoying since I went during lunch time and had to get back to the office.
Dr. Liu is extremely warm and easy to talk to. She makes you feel really comfortable and takes the time to talk at length about your questions, concerns, etc - you definitely don't feel like she's rushing you.
Dr. Liu is amazing. Makes me feel super comfortable and always lets me know what's going to happen before she does anything. Very easy to talk to and extremely nice and friendly. Highly recommend her!
Dr. Liu always takes the time to sit down with me and talk about my options. Sometimes I feel like she's my friend and not my doctor because she's so honest and open. I wouldn't go to any other OBGYN. The only downside is that her receptionist is always in a bad mood every time I see them.
Amazing human with a beautiful soul. A real woman with real understanding and feelings. Beautiful person. Someone you trust. I can't stay enough great things about her. You would be lucky to have her as your doctor.
I was impressed by how much time the doctor spent answering my questions. She never made me feel rushed or that she needed to get to her next patient.
She's very sweet and makes you feel comfortable! I really like her.
She is a very courteous and attentive doctor (plus good RN's on staff), but is always running late. That part is the killer.
I got to the office a half an hour earlier than my appoinment. After filling out the new-patient forms, I waited less than 30 minutes to be called in. Dr. Liu has great bedside manners and took the time to listen to my concerns. She answered any questions I had and made me feel very comfortable. I'll be making Dr. Liu my permanent gynocologist!
The wait time was ridiculous and the appointment was rushed. I had to exit my room naked under my dressing gown asking where the doctor went. It was super awkward and the conversation in the room was not genuine. Her bedside manner comes off as very fake in many ways. Like a fake caring. With these things said, Dr. Liu is extremely smart and clearly knows what she is talking about. Although I thought the appointment was awful, I trusted her. Her confidence in her work is highly evident. She talks so incredibly fast that sometimes that confidence gets the best of her. Her explanations are not comprehensible to a person that did not go to med school. Again she is rushing. Book less patients per day if you cannot accommodate the number you currently book in a timely manner. The girls who run the front are amazing! The nurse that helped me was fantastic. They all had an open and generous attitude that I expected to receive from the doctor.
Didn't have to wait too, too long, which I'm assuming is because I had an early morning appointment. Dr. Liu was friendly and conversational, without losing any efficiency. Will definitely return!
I was very happy with my visit to Dr. Liu's office. The front desk staff were very competent and friendly, Dr. Liu was quick yet thorough. And everything about the atmosphere of the office was very nice. I'm very glad to have found a new gyn.
My favorite doctor. Wish she was a my doctor for all health needs. I really look forward to seeing her every year. Thorouh, thoughtful, personable. Rare in a human being these days.
Long-ish wait time was only because I was a new patient and had a ton of paperwork to fill out first. Dr. Liu was extremely pleasant and knowledgeable. She took the time to ask me if I had any concerns, and listened to what I told her.
I am obsessed with Dr. Liu. Sure her wait time is a little long (I didn't wait more than 20 minutes), but she is such an amazing doctor, I would be happy to wait even longer. She assuaged all my fears, was patient and kind, and incredibly knowledgable about all my issues. High praise - I want to be her friend!
Dr. Connie Liu was great! She listened patiently and was easy to talk to. Highly recommend her.
Wait time is always extremely long.
Everything was perfect - 100% recommend
She was so informative and thoughtful with the way she explains different treatment plans. I really appreciated that she seemed truly concerned and upbeat. In comparison to other doctors I've worked with in the past, she is excellent! Very knowledgeable and she didn't rush through the appointment like other doctors would have at the end of the day, especially because I was the last appointment of the day.
Dr. Liu was so lovely and had a fantastic bedside manner. In fact everyone in the office was super sweet and welcoming. Overall a wonderful experience for trying a new doctor!
Dr. Connie Lui was great. She had an easy and warm bedside manner. It is seemingly a big practice so understandably the time with her was fairly brief. Nonetheless, she took a thorough history, seemed very competent, and I was satisfied with the overall experience.
Dr. Liu was very professional and provided a wealth of information during my consultation. She provided me with facts to the questions I asked and also her recommendations based on my medical history. I felt as though I was in very capable hands.
The best doctor, the worst reception
I've been seeing Dr. Liu since I moved to NYC as a 24 year old, and she's always been the best! I've recommended her practice to several friends who have also become loyal patients of hers. She takes the time to explain things carefully and is very nice.
My first visit and I was impressed, she was very nice and thorough and I didn't feel rushed in my appt.
Dr Connie Liu was incredible. I'm a small town girl moved to NY and found it very hard to find the same honesty and genuine care from Drs over here. Dr. Connie Liu has incredible bedside manner. The actual office was very high end and beautiful. I came in wearing sports attire and almost felt under dressed! The entire staff was very friendly and professional. They were out of cash in their cash box and instead of making me change my payment type the woman all pulled together from their own pockets to get me the change. The wait was never long both times I went. I never felt uncomfortable talking to Connie Liu about my concerns. She was very attentive and only prescribed me and ran tests that were necessary. I will never want to see another OBGYN as long as she's in practice.
Reception was lovely to deal with and answered all my questions right away. Although I was running a little late and had to fill out new patient paperwork, I couldn't have waited longer than 15 min. Dr. Liu was very easy to talk to, funny and often asked if I had any questions. I fully intend on going back to her for my annual check up! Highly recommend.
Dr. Liu is one of the most professional, knowledgeable and personable doctors I have had the pleasure to meet. In this day and age this combination of qualities is increasingly rate. I feel very lucky to have found her.
Dr Liu was extremely nice and caring. Highly recommend!
This office was advertised under both Zocdoc and my insurance carrier's website as an OB/GYN office. I am not sure where the disconnect is but this office offers only GYN. After scheduling an appointment 6 weeks in advance and expecting to see an OB, I was told that they only see patients up until 10 weeks of pregnancy. I had even contacted the office two weeks in advance to have my records from my previous doctor faxed over and I told them then, that I would be 16 weeks pregnant at the time of my appointment.
She was very thorough. She answered all my questions. Friendly & lovely. No complaints.
Dr. Liu was great, but the wait time was a bit much. It was 45 minutes until I was seen by the doctor. I know there are urgent OB situations, and emergencies, but why is it acceptable practice for an office to run excessively late without notifying their patients, most of whom are taking time out of their own jobs? I really like Dr. Lui, and she was apologetic, but I had a similar experience last time I visited this office. I also find the front desk staff to be unfriendly and aloof. It's not really an office I want to revisit.
Dr. Liu was wonderful! She and her staff made me feel very comfortable- professional but very welcoming and knowledgeable. Would highly recommend!
She was lovely, approachable, and very knowledgeable. Didn't feel rushed but also efficient!
After reading the reviews I made sure to get an early apt at 10:30am. It took a little over an hour to get into the exam room but I had to fill out paper work as a first time patient. The front desk staff was very helpful and polite. The office is very beautiful and comfortable and had a high end feel with an amazing view of the city scape which really helped calm my nerves. Connie Liu really lived up to her reviews and meet with me first to discuss my concerns and welcome me to the facility. She was very patient and kind and had an amazing bedside manner. She was very gentle during the exam and never made me feel uncomfortable. I will be making her my permanent Dr.
Dr. Liu was fantastic! Very thoughtful and answered all of my questions, the appointment didn't feel rushed at all. Highly recommend.
Really liked the doctor but the wait was very frustrating.
Dr. Liu is amazing! The wait time was a bit long but once I was seen she took time to answer my questions and didn't rush me at all. She made me feel very comfortable. Highly recommend!
I love this doctor. So sympathetic, spent a lot of time with me and even though I didn't wait long apologized for the wait. The staff up front was friendly. The reviews of others were not accurate.
She is fantastic. Super friendly, attentive, and willing to go the extra mile to make sure all your issues are addressed.
Love her as a doctor. She is very smart and has a wonderful bed side manner. She is very kind as well. Hate always having to wait 30+ minutes to be seen.
Dr. Liu was the best gyno I have ever seen, though the office wait time (45 min for me) was unbearable. I think I would go back just for Dr. Liu, but it is pretty frustrating.
I have been seeing Dr. Liu for about 5 years. She always remembers my concerns from the last visit and asks if they have been resolved or progressed. She's quick but very thorough, and very kind. I generally book morning visits with her as my past experience has been that appointments later in the day can be more delayed than morning appointments. I highly recommend her for any women's health concerns.
Dr. Liu goes above and beyond to inform and care for her patients. I always feel I am getting the very best health care along with a personal and caring approach. Her staff is friendly and professional. My visits to Dr Liu have been the best I have experienced. Definitely recommend!!
Good doctor, professional, great bedside manner. Staff is good too, and the wait time wasn't crazy long. Also they're located in a nice clean building in Manhattan, so location was convenient for me. Highly Recommend.
Dr. Liu is gentle in her exam and has very kind and patient when you have questions. Her staff is also nice and understanding. I'm anxious about GYN appts and I would easily recommend this dr to anyone.
Super nice, so fast and professional
This was my first visit with Dr. Liu and she was definitely one of the most pleasant doctors I have visited. She has great bedside manner - ensuring that she understands the reason for your visit and addresses all of your concerns.
I really appreciated Dr. Liu taking the time to learn more about me and my lifestyle before discussing options with me. She is very professional, knowledgeable, and approachable. Would highly recommend to anyone looking for an OB-GYN!
Couldn't recommend her more highly! She's caring, knowledgeable and supportive.
Dr. Liu was very knowledgable and patient. Appointment did not seem rushed and I was extremely comfortable discussing my issues and concerns with her. She took the time to explain all options and procedures and answer any of my question.
I absolutely LOVE Dr. Liu! She is sweet, funny, and always makes me comfortable. Plus, I've never had to wait more than 20mins for her--she's usually pretty much on time.
Dr. Liu is very warm and makes it a point to make sure that her patients are comfortable. She asks all the pertinent questions and is quite thorough!
Dr. Liu had great bedside manner and was very nice and personable. She made me feel very comfortable and I was seen right away.
The wait time is never amazing but I love Dr. Liu!
INCREDIBLE!!! I have lived in NYC for 5 years & have seen a multitude of doctors, trying to find "my" doctor. Dr. Liu made me feel comfortable, spent over 30 minutes just answering questions, and was beyond supportive with my decisions/concerns. I love this woman. I sent her a Thank You card after the appointment. She's so amazing & I am so happy I was referred to her. If you are looking for an OBGYN, I do not recommend her, I DEMAND you see her. Love her, just love her
So sweet. Loved her. Really everything a good doctor should be. Compassionate, caring, and down to earth. Made what could be a woman's more uncomfortable time of year (annual checkup) an overall bearable and all around pleasant experience.
I think she was pretty awesome, she listened to my concerns carefully, wasn't in a rush. I'll definitely be going back.
Dr. Liu is an amazing doctor.
Dr. Liu is a great doctor, she was very pleasant and thorough. She made me feel assured about my health, asking questions and addressing my issues. Unfortunately, one downside about this office is that the wait times are atrocious, waiting 45 min to an hour is pretty much guaranteed. If this problem was fixed I would recommend this office more liberally but I find it hard to refer people to a practice where they blatantly disregard their patients' time.
I am always impressed with her professionalism, knowledge, and moving between informant and casual acquaintance. This was my second time seeing her for a yearly check up and I was impressed with her ability to retain knowledge and followed up specifically about issues I had the previous visit. I know this is because of charts, but it was the most seamless check-up I've ever experienced from any doctor, ever.
Dr. Connie Liu was AMAZING. I would strongly recommend her to anyone. She makes you feel very comfortable and takes the time to get to know you.
It is VERY hard to find a gynecologist who can make your annual visit enjoyable. Okay, enjoyable is a stretch lol, but this was as far from a nightmare as an annual gyno visit could go. Dr. Liu is a SWEETHEART. Seriously, I've never felt more comfortable during my annual exam. She was honest with her recommendations but not pressuring at all. I wasn't seen immediately, but the wait time wasn't terrible, and the waiting room wasn't too crowded, and the staff was friendly and accommodating. Overall I couldn't be happier with the experience and I will happily return to her for my next appointment.
Wait time can be a bit long but Dr. Liu is great. She seems very understanding and informative.
Very clear and direct communication, but a bit excessive with prioritizing potential fetus health over my potential health.
I really like Dr. Liu, but all three times I have made appointments, the wait has been too long (45-60+ minutes). However, when I told them I needed to get out by a specific time to make another appointment today, the doctor and the staff did try to get me back on schedule, which I appreciated.
Dr. Connie Liu was helpful. I was initially nervous before the appointment because I did not have the best experience with reception over the phone. However, once I entered the office everyone was pleasant. I felt slightly rushed and when I asked for a consultation for contraceptive, she spoke so fast I couldn't quite keep up. Other than that she made me feel quite comfortable and seems caring and understanding.
Dr. Liu is great! The administrative team can be often seem like they're not paying attention, but everything gets sorted out eventually.
I was about 10 minutes early and had the first 8am appointment at the office. They took the patient who came after me first and I had to wait about 20 minutes to be seen. That was pretty unnecessary. The whole point of booking the first appointment was to avoid an issue like that. This has no impact on my experience with Dr. Liu. I've been seeing her for years and she's consistantly amazing. She takes the edge off of how unnerving and uncomfortable female exams can be. Let's face it- we all go through it and no matter how many times it's been, it's never an exciting experience. Dr. Liu's exceptional bedside manner really puts one at ease an makes the experience as comfortable and easy as possible. Will be back next year.
Dr. Liu is wonderful. I refer all my friends and colleagues to her!
The doctor is fantastic but I think it is absolutely unacceptable how I am treated. My first visit, the front desk put my appointment time half an hour later to 8:30 when I specifically reserved 8AM slot weeks in advance and they argued to say I booked 8:30, when my ZocDoc confirmation reflects what I said. This time, I booked an appointment weeks in advance for 8:15 and arrived at 8:07, but the ladies in the front did not even call me up to process my payment and acknowledge my arrival until 8:35. At that time, I asked when I would be seen and they said within 10 minutes. After 10 minutes I got up to ask again, so a nurse quickly took me into a room to get seated. At this point, it was already an hour past my appointment time and I still have yet to be seen by the doctor. When I opened my door and called for a nurse, she said she would tell the doctor to see me next, but I heard the doctor enter another patient's room first. When the doctor finally came to see me, her bedside manner was courteous. but by then I felt extremely rushed by both myself and her. I do not feel that I received the attention I was looking for and do not think I will be returning back if their scheduling system is not fixed. Many patients were also complaining about the long wait time, so this is something they need to figure out. I did not book an early morning appointment weeks in advance to wait over an hour just to be seen. The whole visit took almost 1 hour and 40 minutes, which is unacceptable. I should be in and out of the office in under an hour as promised.
Great bedside manner! Dr. Liu is very informative, friendly and puts you at ease. I've never felt rushed.
I continue to like her as a doctor - she's friendly, superb bedside manner, knowledgeable, patient. However, wait delays continue to be the plaguing issue (I had a 9am appointment and even for that she was running 40 min behind),
Very efficient, thorough and speedy once I got into my appointment. Very extensive paperwork when you first arrive.
It must have been a busy day at the office (or maybe it's typical), because I ended up waiting about an hour in the waiting room and another 20 minutes in an exam room. Luckily Dr. Liu made up for it. She was extremely caring, thorough and answered all my questions with no judgement. I would highly recommend her, but would also like to see added efficiency to the office side of the house.
she made me feel so comfortable and was so kind
Dr Liu took time to go through my medical history and concerns. She was very thoughtful and considerate. I will definitely see her again! (It is a very busy practice, so expect to wait)
She was extremely patient and kind, and made me feel at ease at once! She took her time to answer all of my questions and was very gentle during the appointment.
She was apologetic about the wait, which meant a lot to me. Dr. Liu was professional, informative, and sooo nice. Also, the girls at the desk are nice. Well worth the wait! Next time I will go on my day off.
Dr. Liu was great. She listened to me very carefully to determine any issues, and though our conversation was long, I never thought she was rushing me. She explained her thought process to me and gave me options to consider and a treatment plan that made sense. Unlike other doctors who have dismissed my complaints, she was extremely helpful.
Fantastic doctor. A note about the wait time: first visit was the only appointment having a long wait time. It involved quite a bit of paperwork which I don't believe was given as an option to fill beforehand, so when making your appointment try asking to fill out the paperwork beforehand!
Dr. Liu was very patient with my questions, very knowledgeable, and very empathetic toward some of the things I was most worried about. She listened to me and was very thorough in her suggestions for contraception and other questions I had. I would recommend her to anybody, but especially those who struggle with trauma. She's wonderful.
Dr. Liu is personable and friendly. She always makes me feel super comfortable during my visits.
The wait time to get seen was a little on the longer side. However, Dr. Liu was very kind, thorough, and made sure I felt comfortable the entire visit. She had great recommendations and answers to all of my questions.
Dr. Liu is awesome. It's hard to find good doctors in NYC simply because of the amount of patients they see. She never makes me feel rushed and always takes the time to answer all my questions. Plus her clinician assistant Angie (I think) was so nice.
Professional and kind. Makes you feel comfortable
She has great bedside manner, but the wait times are always 30-60+ minutes no matter if you go in the morning or later in the day which is frustrating.
The ladies at the front desk put my appointment down in their system incorrectly, pushing me half an hour later. When I showed them that Zoc Doc has me confirmed for 8AM, they claimed that Zoc Doc was wrong and refused to see me at my confirmed time. They pushed me back to 8:30, making me later for work which was unacceptable since I booked the 8 AM slot weeks in advance. The doctor herself was great but the ladies in front need to take responsibility for their carelessness.
I'm glad to meet Dr Connir Liu. Thanks.
Always get to see Dr. Liu! Wonderful bedside manner and very willing to answer any and all questions. It's a bit difficult to get her on the phone--she will likely call you back the next day, but that's a testament to how popular she is!
I have never had a more wonderful GYN! Dr. Liu is so personable, she makes the dreaded annual much more pleasant. She is thorough and explains everything. I've never felt rushed.
I'm leaving this review not against Dr Liu but against this whole practice. I wish I read some of the reviews online about this place before going there. The people working there are so unprofessional it's obnoxious and they will suck any joy out of your life. They messed up my appointment date (told me the wrong one) and instead of owning it told me that I'm lying, because they didn't want to take the responsibility. The manager is as rude as all of them (maybe that explains it actually)
Very sweet caring doctor...long waiting time
She was excellent! I wish my current insurance was covered by her office. I would definitely go back to her!
there's usually a pretty long wait time, but it's worth it i really like her. she's always very apologetic about it too. she's the nicest doctor ever and always helpful.
Truly a sweet person, very professional. Best OB/GYN I've ever had. :)
Unfortunately this is the second time I have come here and had to wait over an hour. 1 hr and 10 min to be exact. I don't care how nice she is, it's rude and disrespectful. This is after they cancelled my original appointment the day before telling me the doctor "changed her hours". I had made that appointment two months in advance. The service here is terrible, the doctor is nice, but is it worth all the other hassles? There are other nice doctors. Oh, and last time I was here they lost the medical records tgey requested I bring from my old doctor
Finally, a doctor who listens! Love Dr. Liu.
She's great, I'd highly recommend!
Great doctor but wait time is ridiculous- over an hour every visit.
Though the wait can sometimes be long, it's usually not more than 30 minutes including all of the paperwork, pee sample and all. Dr. Liu is very friendly and makes me feel at ease and always asks if there is anything else going on in my life - it helps spark anything I've forgotten about that might be impacting my health that she might not know about. She's also good at conversation to distract from any implicit awkwardness or silences during her exam. She is quick but thorough and professional with a great bedside manner.
She was wonderful! So sweet, genuine and gentle!
Very long wait time, but I was prepared for this (thanks, fellow ZocDoc reviewers). Everyone was very kind and apologized profusely for the wait. Dr. Liu was wonderful - addressed all my concerns quickly and confidently. Also, she gave the least uncomfortable pelvic exam I've ever had: with other GYNs, my annual exam/pap smear has very uncomfortable, but Dr. Liu was in and out (pardon the pun) quickly and painlessly! Two thumbs up.
Connie was AWESOME!!!!!! Highly recommend. She took a lot of time to talk to me about how I was doing, even though I was only in for an annual. Very empathetic and kind doctor.
The wait was way too long (about 1.25hrs), but the appointment itself was quick and efficient and the doctor apologized for the wait and was very professional. I would give the office another chance because the doctor was great, despite the wait time, but if it happens again, think about other options.
She's simply the best!
The front desk was somewhat disorganized, and there were a few disgruntled patients who had been waiting 1+ hours (to see other doctors in the office). Dr. Liu, herself, was amazing! Best OB-GYN I've ever seen!
Dr. Liu was lovely -- patient, professional, and knowledgeable. She took her time explaining everything that came up in our time together and was very conscientious. However, you should plan to arrive half an hour early if you're new to the office (I did not) -- the paperwork takes quite a while to fill in and I think that's what set me up for such a long wait.
I usually don't post about bad experiences because I know there are many different variables, but months later I am still embroiled in an absolute nightmare with this office and want to warn others to be very careful. The biggest shame is that I actually do like Dr. Liu, but the Gramercy Gynecology office is run so poorly that I will never go back - and I recommend that others stay far away. Several things: 1. I was waiting for over 2 hours. I had to ask the receptionist multiple times what the holdup was, and she clearly did not care that I had a limited amount of time. I ended up missing half of my work day due to their careless scheduling error. 2. I was there for a routine annual exam, but Dr. Liu used an ultrasound tool on me "just to check" and didn't warn me that it wasn't covered by my insurance's annual preventive care -- so I was charged the entire deductible when it should have been just the routine copay. 3. The office sent me a bill for the deductible, and I sent a check with the payment. Months later they claimed they had not received any payment even though I had my bank's records showing the check was cashed. 4. I clearly told the receptionist and noted on my paperwork that I do not have out-of-network benefits. The doctor is in network but I made clear that all lab work needed to be done in network as well. The (obviously disengaged) receptionist said it was all fine. Even after all that trouble, my labs went to an out of network provider, and I was charged $1,500+ out of pocket. When my insurance company contacted Gramercy Gynecology to ask why they had made this error, they essentially responded that they did not care and had no desire to make it right. I am now responsible for the full amount.
Had to wait a while today but I'd wait 10 hours for Dr. Liu. She's amazing.
I left my old obgyne because I had to wait for an hour or more to be seen for 5 mins unfortunately it's the same with Dr Liu. I had to wait about 45 min to see her. On the bright side I really Like Dr. Liu. She is professional and straight to the point. I will try her again next year since I only get a check up once a year hopefully the wait time is better.
Everything was great! Took me awhile to fill out the paperwork since I was new but to be expected. I was seen about 10 mins after my scheduled appt time which wasn't followed by more waiting, right away the nurse came then the doctor. The whole staff was really friendly and the whole process moved very efficiently. The doctor was kind, smart, quick and efficient without rushing anything. She answered all my questions, ran a test and received results during my appt (which lasted about a half hr), sent a prescription to my pharmacy and I was all set. I'll definitely go back!
So pleasant. Dr. Liu was very professional and knowledgable. I appreciated that she took time to get to know me as a new patient and talk about my specific situation before getting down to business.
Connie is great, she is very thorough and personable. She takes her time to get to know you and answer all of your questions. However, wait time is very long!
Connie Liu is awesome! it was a great experience!
She's great! Very helpful and kind. Made you feel comfortable despite the uncomfortable nature of the exam.
Dr. Liu is courteous, attentive, friendly, and very easy to talk to. I have only gone in for an annual exam, but every time it is a seamless and positive experience.
Excellent doctor... Very knowledgable and makes you feel comfortable!
She's simply the best!! It was unlucky today that I had to wait a bit longer than usual due to a previous patient's complication, but I would always come back to Dr. Liu.
Always very caring and understanding and will take the time to talk you through everything.
I am terrified of going to gynecologists (it is just as bad as going to the dentist!) and Dr. Liu put me right at ease. She was patient, empathetic/sympathetic, kind, knowledgeable and best yet, she spent over an hour discussing my questions and concerns regarding my first pregnancy. I would highly recommend as a gynecologist but please note that she does not deliver. Show up early to your appointment if you are a new patient! It took me over 30 minutes to fill out the New Patient Packet but after that, my wait was less than 15 minutes.
She was very personable and friendly. Would definitely see her again.
I was right on time for my appointment but still had to wait 45 minutes before being seen for a very short appointment (less than five minutes!). I'm thinking of changing offices, even though I love Dr. Liu. The wait time is just unbearable.
Dr. Liu is so great! First time I've felt like an OB/GYN actually wanted to talk to me to work out the right contraceptive route for me rather than just writing a prescription. Definitely get to the office early for your first appointment, there's a fair bit of paperwork to fill out.
Overall was a good visit and she answered all of my questions patiently. Thank you.
She was amazing! Very gentle and answered all my questions, she also gave good advice. I would recommend Dr. Liu anytime.
Warm, non-judgmental, and knowledgeable. Everything I want in a gyno!
I love Dr. Liu! I've recommended her to many of my friends (after finding her the same way) and they've also had great experiences with her. She's thorough, very nice, and great at explaining things.
Amazing listener and very patient. She went through all of my IUD options and was so knowledgeable. Would recommend her to any of my friends.
Everything about my visit was perfect! I was seen right away, and I had a Pap smear which I normally loathe, but Dr. Liu told me everything that was going to happen/was happening, and it was barely even uncomfortable. She's incredibly nice as well. Great visit!
While the doctor is super sweet, the office wait is insanely long no matter what time you go.The worst part is, they dont tell you that the wait will be over an hour when you check in so you just wait there thinking your turn will be soon. Moreover, if you want to get a copy of any results, goodluck because they do not move paper fast or at all in some cases.
Dr. Liu is had a very pleasant demeanor, always making friendly conversation and making me feel at ease before she examines me.
Love Dr. Liu! She is so friendly and straight forward.
She has a great bedside manner
This is my 2nd time with her and she's great. I don't mind the wait because she's very informative and doesn't rush her patients out.
The appointment was great and I really liked Dr. Liu. The wait time was just terrible- though I don't know that that's necessarily their fault, someone may have shown up let and put them behind schedule. I'll definitely go back, but the wait time was a bummer.
Dr. Liu is great - very friendly, knowledgable, and amazing bedside manner. Her office consistently runs very late though. Prepare to wait about an hour.
Connie is excellent -- compassionate, non-judgmental, and very friendly with helpful advice. I have recommended her to several of my friends already and would do it again in a heartbeat.
So easy to talk to. Office was clean and the whole experience was comfortable.
Made an unpleasant experience very pleasant!
Love her...she is amazing and thorough....
I really like Dr. Liu, and she's helped me and provided very valuable information, and I definitely would like to go back to her. She reviews my file thoroughly before seeing me, and is very knowledgeable. She also does not rush me and takes time to answer all my questions. However, I'm not sure how the scheduling works at this office - I was in the waiting room for about 1.5 hours before finally being shown to the room, where I waited for another 20 mins for her. The front desk was very nice, and I was patient. I understand that there's nothing they could do, but I feel like if the doctor is rushing and can't take so many patients all at once...why let us schedule the appointments? The follow ups that the office provides is great as well. I'm not sure if I just got unlucky and went during a bad time, or if the patients before me just took up more time than planned. Either way, the facilities are clean, people are nice, but it is frustrating to have to wait for such a long time to see the doctor. I hope they will work on the scheduling going forward.
Connie is very good at listening and working with the patient to meet their needs with her knowledge. Very transparent!
Dr. Liu was great. She made me feel at ease and got everything over and done with really quickly. Discomfort was minimal. I highly suggest making her your primary gyno!
Great bedside manner. Knowledgeable yet patient in providing answers. Everything about the appointment was seamless, which is much appreciated given the anxious nature of these appointments. Will continue to see Dr. Liu again.
Dr. Lui's office seemed well run. She took lots of time with me and made me feel at ease.
My favorite Doctor! Excellent beside manner & empathy
Dr. Lui is a great Dr. She listens, but also chats easily, making you feel instantly comfortable. I've recommended her to many many friends and will continue to do so!
Great visit as always!
Dr. Liu is personable and gentle. She was patient and listened to my questions without making me feel rushed and answered everything thoroughly. Would highly recommend her to friends/family.
Really nice and approachable- yet honest and professional. Highly recommend her and her staff.
My visit with Dr. Liu was nothing short of perfect! She was kind, patient, discussed everything with me in great detail and made me feel very comfortable. i would highly recommend her!! Her assistant was really good too - polite, efficient, quick.
Love Dr. Liu! She's incredibly friendly and knowledgeable.
She's great. Thorough, helpful, and kind.
The staff is not that on top of it, and waits can be LONG (last time was over an hour) but dr. Liu is incredible. Comforting, compassionate, informative, and all around great! Very understanding of insurance concerns, And also really down to earth without sacrificing her professional clarity. Would love to see her again.
Long wait but everything was nice and clean, staff very busy but attentive.
I love seeing Dr. Liu, but her front office admins are not great and I always plan to wait for awhile before my appointment. I made my appointment for 9:30 AM, received a confirmation email from ZocDoc that the office had confirmed my appointment for 9:30 AM, then the office changed it to 10 AM without asking me. I had to sit in the waiting room for 45 minutes and miss an appointment at work because of this change.
Dr Liu was fantastic. She listened to me, and took what I told her into account.
Very professional. She didn't seem rushed. Answered all questions and made me feel comfortable. Would recommend! :-)
She is excellent - really listened and cared about my concerns/priorities, and explained the pros and cons of every option. Really made me feel confident in her recommendations.
Dr Liu is fantastic. She's very relatable and knowledgeable and has a great bedside manner that makes you feel calm and taken care of, especially when something scary and unknown is happening!
Dr Liu is the best! She answers all questions, is thorough and quick. I would recommend her to anyone!
She was awesome. Great attitude and so helpful- I didn't feel rushed at all. I think I've found a permanent specialist. The front desk staff werent so friendly though and I haven't heard back on results which were promised in a week- that's my only negative feedback on the office.
I loved Dr. Liu but the wait time in the office caused me to be late getting back to work.
Dr. Liu is wonderful, but waiting an hour past my appointment time is terrible!
The waiting time was absolutely crazy, but the doc is really wonderful.
Dr Liu was incredibly kind, patient and ensured that all of my concerns were addressed and managed. I had a long list of questions and Dr Liu was able to thoroughly address each one. I was completely satisfied with the advice I received and would highly recommend Dr Liu for both general health appointments and any specific concerns or health concerns.
Connie is extremely intelligent and thorough. Only complaint was waiting for 40 minutes. Always frustrating.
Connie is very professional and her bedside manner is great. I felt very comfortable at her office and she listened and advised her knowledge clearly and kindly. I would highly recommend her to anyone. The wait time at the office was longer than usual for my last visit but the office was very busy and she apologized sincerely and was very efficient once I was in the office. This is the first time I had to wait more than 15 minutes to see Dr. Liu. The wait is not usually that long. Overall 5 stars!
Great doctor! The wait is long but worth it!
I've been going to Dr. Liu for over 3 years now and I will not go to anyone else!
I feel so fortunate that I found Dr. Liu on Zoc Doc. I didn't realize there were still doctors like her. She spent time talking to me, explained everything, performed an incredible exam that was not painful. (I had recently had a very painfuly Gyn exam). I would highly recommend her !
Prompt, respectful, communicative and kind! Really liked Dr. Liu!
She was on time, helpful and friendly. I highly recommend her.
Long wait, but great doctor!
Thorough and as always Dr. Lieu was to the point and with a smile.
It was great, I did have a to wait a bit, but overall it was a positive experience.
A friend recommended me to Dr Liu several years ago. I CANNOT say enough good things about her. She is kind, attentive, a great listener, informative, and always makes me feel so comfortable. I recommend her to all of my best girl friends and they have raving reviews as well! Love, love, LOVE!
She is amazing! Normalized the whole experience and was so kind and friendly.
Personal, professional and timely. She's a modern gals dream.
I used zocdoc to book my latest appointment but the office did not have me on their schedule. They were still able to see me and I was out the door within 1 hour! Dr. Liu is super nice and has great bedside manner. I also love her efficiency. She saw me for maybe 10 minutes but we covered everything I wanted to discuss. I recommend her to all my friends and I have received no complaints.
Dr. Liu and the staff in her clinic are very irresponsible. I did an annual check on May 6 and the doctor did not read the test result and did not inform me anything. One and half month later when traveling abroad I was diagnosed serious problems (some chronological and can be found easily during the Pap Smear) and needed earlier test result for comprehensive diagnosis in preparation of surgery. After calling the clinic 6 times and stating the medical emergency, and waited more than 3 days, Dr. Liu's office simply did not send my test report and said the doctor was too busy to read and sign off the report. My treatment procedure was forced to be interrupted and delayed, and I still have not received the report. Dr. Liu and her office are irresponsible and unethical. Please do no trust her.
Since I was a new patient, filling out the initial paperwork took a lot of time on my end. Once that was accepted and I was in the system, they called me back right away! The nurse was with me for a few minutes, then afterwards I waited less than 10 minutes in the room before Dr. Liu came to speak with me. Dr. Liu was great - very thorough, amiable, and caring. I didn't feel rushed at all.
I've never really had a problem with wait times before but on my last appointment, I had to wait over an hour because the office decided to switch me from my Dr. to the other Dr. at the practice. I specifically noted on my ZocDoc appointment notes the reason for my visit, which would mean I would have to see MY Dr., not anyone else. For whatever reason the office decided to switch me without telling me. Obviously no one at the office looked at the notes. I was beyond upset to say the least, I hope it doesn't happen again.
Wait time was long before I was seen. However, I would reocmmend Dr. Liu to a friend. Wonderful bedside manner.
The wait was outrageously long. I had a 9:30 appointment, and wasn't seen by the doctor until 11:45. Once I finally saw her, I liked her a lot. But the office needs to get their act together with scheduling/booking etc. It was an unacceptably long wait.
She is the friendliest doctor I have ever met! She is very approachable and is very easy to talk to too!
Dr. Liu was thorough and patient, made me feel very comfortable on my first visit. I would highly recommend her!
Dr. Liu listened to all my issues and concerns and gave me excellent care and guidance. So glad to finally have found a great GYN after 5 years in NYC
Dr. Liu was very professional and was very easy to talk to. She answered all of my questions and made me feel very comfortable. Also the office was very nice/clean.
Dr. Liu was excellent. Very informative and not judgmental. Reception staff was friendly and professional.
Dr Connie Liu has excellent bedside manners.
If you're planning on going before work; make sure you tell your boss you may be OVER AN HOUR late. my appointment was at 815, i waited nearly 50 minutes in the waiting room, and then another 25 in the room. Then my appointment was rushed because I had to go to work. Was not happy
Dr Liu was really great, very friendly, patient and understanding. Trying to make me feel comfortable and at ease by taking to me throughout the exam. However, her office is very incompetent! My appointment wasn't on the schedule, so be careful if you are booking with ZocDoc. My appointment wasn't available anymore so I rescheduled by phone and when I showed up my name wasn't even on the list! The whole thing took 1.5h! They weren't nice or apologetic about it either, like it was my fault.
I waited for about 45 min to be seen. The experience felt very impersonal, but Dr. Liu was friendly and very efficient.
Patient! Didn't rush through our discussion. Seemed genuinely interested in me as a human being. After a series of unfortunate experiences Dr Liu is a rare find.
There was a bit of a wait, but that was expected. Dr. Liu was so nice and knowledgeable. Answered all my concerns and made me feel comfortable!
Great doctor. Knowledgable, great listener, personable. Appointment was quick and easy. Clean, sunlit office. Friendly and courteous staff. Probable one of the best gyno experiences I've ever had.
She is amazing. Very empathetic and knowledgeable. Her office and nurses are great on doing follow ups and keeping you on the loop.
She's the best doctor I've been to in years- smart, concerned and caring. I highly teccomend Dr. Liu!
She's great but my appt was for 10 and I wasn't seen until 11....not the first time that I've had to wait this long...
She's friendly, knowledgeable, made me feel very comfortable and answered all my questions.
She was so kind and made my very comfortable. She was pleasant to talk to and was really great at explaining what she was doing during the check up.
Have been going to Dr.Liu for 3 years now. She is so personable and thorough at the same time! Can't say enough good things about this office.
Very informative, took the time to walk me through all my options, and very quick procedure time with lots of attention to how I was feeling. Highly recommend.
the front desk was efficient, though not very friendly. dr. liu was great though, saw me on time and answered my questions, very quick with the pap smear (ugh worst part).
I waited over one hour in the waiting room and then another 20 minutes in the exam room before seeing Dr. Liu. I could hear the staff filling rooms with other patients that to appear as if they wait was shorter. I am also a professional and think my time is valuable. I show up to my appointments on time and pay on time, why not be seen on time. Dr. Liu is great once you see her, but the wait just isn't worth it. I really wanted her to be my OB when the time came, but will probably go with another doctor.
I was in the office for a over 90 minutes before I saw Dr Liu. Although she was perfectly pleasant, it's clear this is a deliberate method to book as many appointments as possible. Your time is not valued here. I won't be back.
Dr Connie is extremely pleasant and professional. Thank you!
Dr. Liu is great. She's patient, kind and extremely knowledgable. Glad to have found a gyno I feel comfortable with, I would recommend her to anyone.
My wait time was very short - as soon as I was done with my new patient paperwork, I was called back. Dr. Connie Liu was very friendly, and the yearly exam was very quick, and felt even quicker than it was, because of the conversation she made during the exam. Also a plus - no paper gowns and lap covers. Actual cotton exam gowns. It was a great experience, as far as GYN exams go.
Amazing doctor! Knows a lot and easy to talk to
The office called to tell me that the 8am appt time I booked via ZocDoc was not available and that Dr. Liu starts seeing patients at 8:15am. When I arrived for my 8:15am appt, it was clear the office had been open for a while, and I ended up waiting until 9:15am to be seen. That's a long wait, especially for the "first appt of the day." Also when I got there the office tried to charge me a copay because they assumed I was there for some sort of consultation. I had to explain to them that I was there for my preventative care annual. I have read other reviews that say the office tries to take your money, and now I'm seeing that this is true. Dr. Liu is a very nice doctor and has a great, warm manner, but the office seems like a scam.
I am so happy I finally found an OBGYN in the city that I like! Dr. Liu is very personable and listens to your concerns. She genuinely cares about her patients and their well-being.
I wanted to see a OBGYN closer to my new job, and I saw the great reviews Dr. Connie Liu received so I made my appointment. I was already nervous to see a new OBGYN, so my experience was not ideal. I waited over 45 minutes to be placed in a room, where I waited another 30-45 minutes for the doctor to see me. She came in, introduced herself, asked me to get in a robe and then stepped out. Came back after about 15 minutes. Everything was very rushed and the whole experience was uncomfortable. My appointment was at 1:15 and I left around 4pm. Booking an appointment on ZocDoc was very convenient, but I would not recommend this doctor to a friend.
I am so upset by my visit at the office of Connie Liu. Apparently because other patients have made claims that they only went for their annual/wellness visit when Dr. Liu has treated them for other things means that they can generalize and charge all of their patients an "established patient" appointment fee. I visited the office for my own annual/wellness visit and was charged for almost a full appt! What's the point in even paying insurance. So I call my insurance company and they confirm I have full coverage for 1 annual visit. So after talking this out with the girl at the front desk, she tells me she's not billing and can't do anything about it.....well she just charged me so apparently there's a disconnect between the credit card machine and the receptionist. After asking to speak to the office manager, she refuses and after some shared words, refunds me. When I tell Dr. Liu this she basically confirms she knows this is what they're doing and it is her suggestion based on her experience with previous patients on Obama Care. So a young professional as myself, who pays for her own insurance, is taken advantage of by the Dr she's suppose to trust with her reproductive organs. Bottom line: Not going to see Dr. Liu in that office ever again!!
I had a long wait this time, but that is not always the case and Dr. Liu was apologetic. Dr. Liu is very straightforward - she'll get you in and out in no time (but still take her time to answer all of your questions).
She is wonderful! Very Informative and super nice. She makes you feel so comfortable and she is non-judgmental. She always follows up after appointments. I'm never leaving her. LOL
I really like this doctor. Sadly I waited an hour and 15 minutes to see her today. By the time she got there I really needed to leave already and didn't have the time to ask her all the questions I really wanted to ask. It's just not nearly as satisfying to have the internet answer all my questions... Seriously though- if the dr is running an hour behind the staff should really call to tell you that or at least inform you of that once you show up!
She is wonderful, very relaxed but professional which is so important in gynecology. Highly recommend!
The office is easy to get to from the subway. There was a long wait in waiting room, and a bit more in the exam room which she apologized for, but it wasn't that bad. The doctor is nice and friendly, she makes you feel comfortable and shares her knowledge fully and tries to educate gently on the subject at hand. Come prepared with your questions and remind her what she has suggested for you. She said she would renew an old prescription for me, but forgot to write it. I made a couple appointments which were rescheduled by the office, but the doctor is so popular it is hard to get in to see her within a reasonable time, so they got pushed back by over a month, which was disappointing, especially when dealing with women's health concerns.
She was great. She answered all the questions that I had and was super helpful and knowledgable. She told me throughout the appointment what was happening and chatted to relax me.
Just look at yelp - for some reason Zoc Doc has all positive reviews but Yelp has the correct information. The practice is a scam, due to billing. The coding they send out is wrong so you aren't fully covered by your insurance. Don't ever go here.
Pretty basic checkup.
Dr Connie was so pleasant. She was very thorough and listened to all my concerns and answered all my questions. She made me feel at ease. The office itself was nice, clean and updated. My only complaint was I did have to wait 45 minutes past my appointment time. I would go back though - as it's hard to find a thorough and pleasant gyno in NYC!
Very friendly and attentive.
Dr. Liu is great. She made me feel comfortable and talked to me for about 10 minutes before we even began the physical exam, just to get a sense of who I am and why I was there for the visit. I will absolutely go back to her. My only complaint is that I didn't get in to see her until an hour after I was scheduled. It seemed like other people in the waiting room had also been there a while. So if you need an in-and-out appointment at your lunch hour, this might not be your place!
I love Dr Liu, she is very patient and explains everything how many times I ask her. She is super knowledgeable and professional. I have recommended her to all my friends, and they all love her too. There are times that I have to wait for a long period of time at the waiting room, but I dont mind because she is worth it.
After switching from a doctor I had been seeing for nearly 10 years, I was having difficulty finding someone who provided the same level of care and with whom I felt just as comfortable. I am pleased to say that Dr. Liu was not only easy-going, but extremely professional and took the time and care to calmly answer any questions and also to go through my history. The only downside is the wait time which I had read about, but if you know ahead of time and factor it in, it's not a deal-breaker. I will definitely be going back to Dr. Liu!
Been coming to Dr. Liu for a couple of years now. I trust her and am comfortable with her. Highly recommended.
she's great! quick, concerned, and treats you like gold.
Very calm and thorough. Doesn't rush and answers any questions you may have. The staff who work at the desk as well as the nurses who bring you back for the doctor are kind and helpful in answering any other questions you may have. Office is clean and modern.
She is phenomenal. Helped diagnose me and gave me a solution immediately. Highly recommend.
Doctor Liu was wonderful, but her receptionist was rude and took over an hour to contact my insurance company (something she should've done in advance of the appointment). I would recommend Doctor Liu and her nursing staff, but the receptionist almost made me want to switch doctors.
She is wonderful, the best doctor
She's great - highly recommend
I arrived at my appointment 10 minutes before the scheduled time. From the time of my scheduled appointment to when I was brought into the room, I waited 20 minutes. From there the nurse took my vitals and said the doctor would be right with me. Another 15 minutes go by and I am told to come to the front via intercom. There is some confusion with the front desk, because I still had not been scene. It is now 35 minutes after my appointment. I am told to sit and wait in the lobby (again) for the doctor. Another 10 minutes later and I am finally seen.
I would definitely recommend.
Dr. Liu is kind, considerate and a pleasure to be around. Her upbeat, approachable attitude and genuine care for her patients comes across ten fold. This was my first time at Dr. Liu and I plan on coming back from here on out. Highly highly recommended
It was my first visit to a gynaecologist since moving from the UK and Dr Liu made me feel totally at ease. She carried out the pat smear quickly and with no fuss. Great bedside manner, highly recommended.
Great bedside manner. She is great at reducing the awkwardness of the yearly visit.
Was nervous to visit because of Yelp review. When I went, I experienced none of the issues stated. All questions were answered clearly, and staff was very helpful. No billing issues at all.
She was great! I felt pretty comfortable around her.
I thought Dr. Liu was absolutely wonderful--she's really lovely and made me feel extremely comfortable. The ladies at the front desk were also great--no complaints there. The only problem was that my appt was at 12:45pm and I wasn't led into the room until 1:45pm and didn't leave until 2:30pm. This complaint is consistent with the feedback I've seen on ZocDoc and Yelp.
Dr. Liu is very friendly and kind, and always takes the time to thoroughly explain any questions.
Great bedside manner, very attentive and caring but the more than an hour wait was excruciating, especially after having filled out paperwork ahead of time.
I did have to wait a bit. But it was a Friday right at the end of the work day, which would be a busy time for any office I'm sure. Dr. Liu was extremely apologetic though and was absolutely wonderful the entire time. I would 100% recommend her to anyone!
Dr. Liu is a wonderful doctor, who took the time to get to know me and my concerns before the exam. I very highly recommend her! My one complaint would be that there is a significant amount of paperwork (about 20 mins worth) that the office could send to new patients ahead of time to alleviate the wait. I also had to wait about 45 minutes for the office staff to confirm that my insurance was valid. When I asked why it had taken so long, the admin said that I should have supplied my insurance info beforehand... but I was never asked for it when making my appointment via ZocDoc. Overall, great visit with Dr. Liu, annoying hassle to get the paperwork/insurance figured out.
The doctor was great. So was the nurse. Front desk, however, tried to charge me for an exam that was covered by my insurance. They seemed very uninterested in actually checking what my insurance was providing.
So so nice. I'm a young physician myself and loved her!
Dr. Liu was incredibly informative and nice. I felt comfortable with her and trusted her judgment. I absolutely recommend her.
Dr Liu was friendly, informative and helpful. She made a routine GYN visit comfortable and easy. She took the time to discuss options about birth control and any questions I had. It was a thorough exam and the entire visit was pleasant. Will be making her my regular GYN. Would recommend to others.
Waited 1.5 hours but once she meets with you, very helpful, good advices, and professional. Worth the wait at least for me.
I think they overbook appointments, I have never waited less than at least a half hour to be seen, even by the nurse. Then, you wait another 20 minutes for the doctor. I do keep coming because I like Dr. Liu, and it's very conveniently located for me.
I appreciated Connie's straightforward, but no judgement style. She was thorough, but quick as possible, and let me know how things would feel/what to expect before taking any action. Recommend!
I really like Dr. Liu and I think she is an excellent physician, which is why I continue to see her. However, the wait times in her office are consistently over 30 minutes, and at times close to an hour.
This is my third annual with Dr. Liu and I can never say enough wonderful things about my experiences with her. Dr. Liu has such a wonderful bedside manner and is so friendly and amazing at putting you at ease ( it barely feels like you're at the doctor's). Overall, Dr. Liu is one of the best doctors I have ever seen (in any field of medicine) and I am so happy I found her.
I went to the office after a positive home pregnancy test. They did a urine sample and dr liu came in and started recommending abortion clinics (after going through my options). She made two appointments for me and didn't even tell me if my test was positive or negative. I just assumed it was positive. The next day I head to the abortion clinic. Thank god they do an ultra sound and blood test before procedures. Ultra sound showed nothing and neither did my blood work. I called the office to ask for the result of my urine test and it was negative. They sent me through all of that trouble and anxiety for nothing. It takes two seconds to read a test and she didn't even have time to do that!
Dr. Liu is so great! I had to wait a little bit, but that can be expected in a doctor's office as appointments can naturally run over and I'm really not bothered by that sort of thing. Dr. Liu is enthusiastic, kind and genuine. I can tell she really enjoys what she does and truly cares about her patients and their well-being. I highly recommend her!
Dr Liu was very professional and kind. She is an attentive doctor and really listens to your concerns. She managed to answer all my questions in details and made me feel really comfortable in her office. I highly recommend her.
Dr. Liu was great. She was very respectful and personable. I felt very comfortable around her and she had the best bedside manners I have ever encountered. The only negative was that there was so much new patient paperwork.
Dr. Liu was kind and caring - you can tell she really cares about her patients. She didn't rush anything and answered all of my questions in detail. Will definitely be going back to her from now on.
Dr. Liu is amazing. Always nice, courteous, caring and professional. I feel very comfortable with her as she really listens to me and takes the time to address my concerns. It was really hard for me to find a good obgyn - I'm so happy I found Dr. Liu.
Not only was I seen promptly but Dr. Liu was informative and pleasant as well.
She was very nice and very professional and not a robot! She was easy to talk to, understanding and very helpful. She is very knowledgable. I will be back!
Dr. Liu is absolutely wonderful. She takes the time to speak with you and discuss any concerns or questions you may have. She also explains things to you very clearly and thoroughly. Furthermore, she is incredibly easy to talk to and very understanding. I am officially a Dr. Liu convert!
I love the professionalism of Dr. Liu's office...except their wait times are terrible. I've been three times and have waited more than an hour each visit. I keep coming back because she's such a great, trustworthy gynecologist with excellent supporting staff, but the appointment management leaves much to be desired.
she is by far the best Dr. I have, she is understanding and very informative.
She's super fast, but seems to genuinely carefree about her patients. Always makes sure all my questions are answered.
Great visit with Dr. Liu - very professional and knowledgable. Quick once you are in the room. Only thing that could improve is wait time but it's never much longer than 15-20 minutes.
Really nice, but sometimes the wait time can be a bit long.
Waiting an hour every.single.time. I go to see Dr. Liu admittedly sucks. I know the office wants to squeeze a ton of patients in to maximize on chargeable hours but this is a little crazy, I have to admit. She is always apologetic and extremely professional and nice when she finally does get there, though. If you're up for the wait, it's worth it. Just don't schedule an appointment before a meeting...
Dr Lui was very professional and thorough but I had to wait over an hour until I could see her, and then another 20 minutes or so once I was waiting for my pap smear. I will go back, but only because I don't want to go through the hassle of signing up with a new doctor and filing out all those new patient forms.
It took over an hour and a half to be seen by Dr. Liu for my annual. Dr. Liu was apologetic and attentive but after waiting for so long to be seen and then being left unattended in a robe for another half hour it made for a bad experience.
Love her. Best gyno.
Overall I was very happy with the service provided by front desk staff and the doctor. Dr. Liu was extremely helpful and thorough. I will be going back in the future. The only down side was the wait time which was well over an hour.
Don't get me wrong, Dr Liu herself is an amazing professional. She always explains everything she does in a manner that is easy to understand. But the office itself, the front desk is very unprofessional. They are not good at explaining things and are poor at aligning with my concerns. This is now the third incident with this office and has unfortunately made me reconsider visiting this office again. It really sucks because Dr. Liu is awesome, but the hassle isn't worth it anymore.
She was very sweet and informative. Made you feel comfortable and at ease throughout the time.
Great personality, incredibly friendly, and amazing bedside manner. Felt very comfortable with her and would recommend others to see her.
Dr. Liu is great. Just be prepared to wait. The entire reason she's so wonderful is because she takes the time to make sure you have all your questions answered and are completely taken care of. It makes the wait time a little on the long side because she shows the same consideration to all her patients. So don't schedule an appointment on your lunch break.
Very informative and personable!
Great office. Everyone is very friendly and helpful. Dr. Liu is great. I've been to and left 2 other gyno's over the course of my time in NY. She's awesome!
I really liked the office and the doctor but I did wait over an hour to see her. I feel like that was a very long time for what was a less than 10 minute appointment with Dr. Liu.
She is awesome! She made me feel very comfortable and relaxed. The only issue was with the wait time, but it was worth it to see her. Would definitely recommend her!
While the wait was a little annoying, I absolutely loved Dr. Liu. She was incredibly thorough, a great listener, and I didn't feel like she was just trying to rush me out to get her to her next patient as I have with past doctors.
Dr. Liu was great! She was prompt, friendly and answered all my questions. Her bedside manner was wonderful and I would absolutely go back to her. I didn't even wait that long to be seen (less than 30 min). The only reason I have to give it 3 stars is because the doctor recommended a prescription for me, and after the appointment was over she said that it would be at the front desk printed out for me to be picked up. It wasn't, and the women at the front desk couldn't find it because it "wasn't on my chart." And they couldn't just go to Dr. Liu about it because she was already in with another patient. So I was waiting in the waiting room for close to an hour because Dr. Liu was in with another patient (although my appointment was about 20 minutes). And maybe that was the case, but it just felt like more could have been done, I had just had a great appointment and then it kind of turned negative because she forgot to write the prescription on my chart and I had to wait an hour for it (after I had already had my appointment). It wasn't pleasant because I had other places to be, and instead spent an extra hour waiting in the office for something that I was told was already there for me. The women at the front desk didn't seem to treat my issue with any urgency, and acted like there wasn't much they could do, which was frustrating. So I would say if you do go to Dr. Liu and she writes you a prescription, make sure it's on your chart before you leave the appointment otherwise you could be there waiting for a while, and not even realize that that was the problem. Had I not asked at the front desk I don't know how long I would have been waiting.
Dr. Liu was easy to talk to and very knowledgeable. She thoroughly addressed all my questions and made me feel very at ease. Great visit!
She was super patient and nice. Also, she took the time to answer any questions I had about any issues or concerns.
The doctor was incredible! Super nice, answered all my questions, really seemed to care and KNEW her stuff! The bad part was that I waited an hour and a half!!!!!!!!! Worth it, though.
She is so easy to talk to and is great about any questions you may have. She thoroughly goes over everything she is doing and why.
I was very pleased with my visit to Dr Liu. She answered all of my questions and had amazig bedside manners!
She is a very nice doctor. She is patient and detail focused to inquiry my detailed condition. Also she gave some useful advice besides giving prescription. In short it is a nice experience, I will come back again. Waiting time is long, but I am not sure whether it is because I am late for my schedule appointment time.
Dr. Connie was great! Super friendly and attentive. The office was well-staffed and very clean and efficient. I loved my experience.
Dr. Liu took the time to speak to me about my medical history and asked very thorough questions before the exam. She has excellent bedside manners, attentive and caring. She recommended a treatment and let me know when I should make a follow up appointment. Most doctors just prescribe you a medication and send you on your way. Dr. Liu also reviewed next steps should this treatment not work.
She's great. Doesn't drag anything out, just takes care of everything on the spot without having you come back for a second appointment.
Not impressed with the office staff, but I was really happy with the doctor, she was friendly and easy going!
Connie was thorough and efficient. She was extremely friendly and had excellent bedside manner. I felt comfortable with her immediately on my first visit.
I felt immediately at ease with both Dr Liu and Dr Cho. I would recommend them to all of my friends. Thank you!
Love Dr. Liu, don't love the wait I always experience.
I recommend Dr. Connie Liu. She is a good listener and resolve my problem so fast. I will continue visiting her.
Highly recommended! Dr. Liu is super friendly/professional and the wait time has improved dramatically in only one year.
Dr. Liu is a treasure; she is one of the rare compassionate and competent gynecologists in NYC. But, be prepared to take the stridency of the front desk staff. They are unfriendly and monosyllabic--definitely not representative of the medical staff. I am willing to take the long wait for the quality of care received.
The office is highly inefficient. Had to wait for an hour and half to see the doc. Not going back
Dr. Liu was very friendly and had great bedside manner. Had a 20 minute introduction conversation where she asked about medical history, my life, etc. Then jumped into the actual appointment and thought she was great! So happy I found her. Really clean office as well, which I loved.
Shes lovely. Very personable. Wonderful bedside manner. Clean and efficient office. Highly recommend!
Best doctor I've seen in the city! Very friendly, nice, asked me questions about myself (not strictly business), told me about herself. Overall great experience!
Dr. Liu is excellent. She's extremely knowledgeable and quickly shares facts and statistics making me confident in her care. What matters most to me is that I feel like she's honest, understanding, straight forward and truly cares about her patients. That's not easy to come by so I'll definitely keep coming back!
The office was clean and modern and the staff were professional.
Dr Liu was friendly, approachable and was able to answer all of my questions about contraceptive pill options. She was incredibly well informed and took the time to understand my medical history and preferences to ensure I was matched with the correct pill type and dosage. I have already recommended her to multiple friends! Wait time was painful - nearly an hour before I met with Dr Liu, however she was very apologetic and imho a good doctor matters more than wait time for an appointment.
I think Dr. Connie Liu is a great physician. She makes you feel really comfortable even when you are uncomfortable. Great bedside manner, the only downside to my whole experience was arriving early and waiting over an hour past my appointment time. Given the wait I would give the whole experience a 4/5.
She is awesome! i am not very good with doctors visits and get high anxiety and she made me feel very comfortable!
So far, I am very pleased with Dr. Liu and am thrilled to finally find an OB GYN I like. The office/admin however seems very unorganized. I was overcharged for my first visit which was to be completely covered by my insurance. I've had nothing but a run around regarding credit for this charge. Was told one thing before my second appointment and then told something else when I arrived. In 2 months and several phone calls later nothing has been resolved. Would hate to have to find another doctor due to this incompetence.
Overall my experience with Dr. Liu was great. She was very professional and had good bedside manner. I wish I knew that there were many forms to fill out, so I would have arrived earlier than my appointment time. But I was still able to see Dr. Liu once I finished up my forms. I will definitely return again.
It's a good idea to fill out the forms before you arrive. There are quite a few that take a while to complete. Dr. Liu was very personable and thorough. Overall it was good experience. The receptionists were also helpful with rescheduling my appointment and calling my insurance provider.
As always, Dr. Liu was great, knowledgeable and made me feel comfortable throughout the appointment. Unfortunately, I had to wait 1 hr until she was able to see me which was kind of annoying.
She was very professional and a wonderful doctor. She was extremely friendly and will definitely be returning!
Great bedside manner, caring, professional, confident. Better wait time than in past, but definitely worth waiting for someone who gives quality care.
She's a fantastic, thorough, friendly doctor and I would definitely go back—but I'd be sure to allow a couple of hours extra for the insanely long wait time.
Of all the Gynecologists I have been to, Dr. Liu is without a doubt the best one I have seen. She is so personable and professional, she makes you feel comfortable and safe and delivers each exam with precision yet comfort. She also remembered incredible details about me from only one previous visit. I have officially found my Gyno!!! Highly recommended!
Dr. Connie Liu is as lovely as she is bright. She put me at ease immediately, asked all the right questions and was generous with her time. The office is clean, modern and in an accessible location. She was referred to me by a close friend and would highly recommend her to any young woman looking for a annual OBGYN doctor.
Reception is horrible. Dr. Liu is great, but I wish she'd replace all her receptionists.
Dr. Liu is awesome! Sad to be moving away and leaving such a great doctor.
Very friendly, approachable and patient - great bedside manner. Had to wait a while to see her though (just over 30 mins)
Dr. Liu is great, except the wait time is too long.
This was the most efficient doctor's visit I've ever had. Dr. Liu was perfectly informative and sensitive. Definitely going back to her for all my needs.
I cannot recommend her enough. Very personable, but still professional. Happy to go back!
Dr. Liu is a wonderful doctor who truly cares about her patients. That being said I can't understand why their office runs the way it does. There are countless negative reviews on yelp about the wait times. The office seems so quiet and yet they can't manage to see you in under an hour. From prior experiences I tried arriving early for my appointment hoping this would help. the office was completely empty. After 40 minutes I went to the front desk and asked what the holdup was and then they took me back to the room right away but I still had to wait another 10 minutes in a cold room wearing nothing but a light gown. I can't understand how after so many negative reviews they haven't gotten their act together and figured out time management. It's really unfortunate and I'm sure that they lose clients because of this, including me.
Dr. Liu was really friendly and helpful. Enjoyed the visit.
I would definitely recommend Dr. Liu. She was so nice and made me feel very comfortable. She explained everything in great detail and answered all my questions.
Connie was nice, but I waited an hour and half for a 5 minute appointment. =/
Doctor is great but the wait time is horrendous. Because of the limited appointment times, I had to leave work in the middle of the day for an appointment and didn't see the doctor until more than an hour later than my appointment time. These people don't care that I don't have time to wait around for them. I don't recommend.
Dr.Liu is amazing! She is so personable and she remembers you even if you have not visited in a while. She's a great doctor.
Great visit- great office, great staff, great doctor. Highly recommend.
Dr. Liu is thorough and efficient, and also manages to be incredibly warm and personable at the same time.
The wait times are horrendous. Usually an hour. But Dr. Liu is worth it, which says a lot about her. She is kind, understanding, takes the time to explain everything, and only recommends what she feels comfortable with. I've seen her 5 times in the past several months and each and every time she has been wonderful.
Dr. Liu is super friendly and knowledgable. She answers all of my questions and concerns with patience. I just wish the wait time at the office is shorter. Typically it's a 40min wait at their office.
I really like Dr. Liu, she answered all my questions and was so nice. Loved her.
Love Connie, don't love the wait.
I have been seeing Dr. Liu for about 4 years now and she has changed my life. I suffer from horrible PMDD/PMS, cramps that require narcotics and acne. After being on the traditional pill for years, I had to stop it after suffering a migraine with stroke-like symptoms. I stayed off the pill for years after doctors told me that a non-estrogen pill would make my acne worse (it was already on my face, back, chest and in my scalp/all over my head - so painful). So I suffered through it all - until Dr. Liu. I switched to her after moving to the city. I told her my issues and she convinced me that I might want to try a progestin only pill, and that any bad symptoms for the acne could be minimal. She also mentioned specific, other treatment options to explore with my derm to help with the acne that other patients had found success with. I went to my derm, told her what Dr. Liu recommended and now live a (mostly) period-free life with clear, amazing skin. Dr. Liu has always listened to me (I've even cried to her during exams accidentally), explaining to me all of the best options for any issue or concern. She has really changed my life for the better! The only issue I've had with her is that there is always a long wait for her appointments, but as someone who is 27 and has seen 4 different OBGYN's in her lifetime (and MANY other specialists), she is well worth the wait. I cannot recommend her enough.
She answered a lot of questions and was generally very informative and pleasant. Really like her.
Dr. Connie Liu was compassionate and very professional and took the time to explain everything. I will definitely see her again. The clinic itself felt clean and professional. Very satisfied!
Amazing doctor! So professional and caring. Very knowledgeable and explains things well. I've been to her several times and will not go anywhere else.
Dr. Liu was fantastic! She put me at ease right away and took the time to discuss various bc options with me. I did end up being at the office for about 1.5 hours total but I'm very happy with my visit overall. Highly recommend!
Excellent and very prepared doctor, she answer all my questions and the visit was very thorough
Dr. Liu is the best doctor I've ever had. She makes time to listen to you and make sure you're okay and fully understand everything.
I would recommend Dr. Liu to anyone i care about. She was very nice, explained everything and I'll be seeing her again!
Really great bedside manner and awesome doctor.
Once again, Dr. Liu was fantastic. The wait time was a bit long, but I was the last appointment of the day, so I expected that. Dr. Liu was very efficient without making me feel rushed. Excellent bedside manner!
It was a Good visit. Although it was my first visit to this doctor I am used to long waits at gynecologist offices.
Dr. Liu takes the time to make you feel comfortable asking her any questions you may have. I've recommended her to several friends, all of whom have also had excellent experiences with her.
She's very professional and make you feel very comfortable. However, I had to wait almost an hour before I actually saw her, and my appointment was even early in the morning. That being said, if you have the time, I would definitely see her.
Dr. Liu is amazing, I will go back.... That being said I waited over an hour to see her and the front office staff was less than helpful, kept telling me it would be a moment and a moment turned into over an hour.
Connie was great! She was not rushed, answered all of my questions, and was great to talk to. I highly recommend Connie
She was fantastic. These types of appointments can be a little nerve-wracking but she has a nice, calm presence, and made me feel very comfortable. Only drawback is the new patient paperwork... It's really redundant (fill out your name/demographics multiple times within the same set) but overall - I would highly recommend Dr. Liu.
Great doctor, but the wait was 1.5 hours, which was extremely frustrating during the work day.
Dr. Liu was great as usual. She explained the details of the procedure that I am about to have. The wait time was way too long though. I will go back to making appointments early in the morning in the future.
She's an excellent doctor but the wait times are ridiculous. I had to wait for an hour and 20 minutes before I was seen. I understand being busy but it seems like a much more efficient idea to schedule less people for appointment times.
Dr. Liu's bedside manner is really great and professional. She listened well to my concern and I felt very comfortable, especially during the pelvic examination. I will definitely go back to her for my follow-up.
Amazing doctor!! Very warm and pleasant personality, answered all my concerns. What a pleasant surprise for a first time patient!
Made my first visit easy and comfortable. Asked questions, answered mine, and talked me through all procedures beforehand.
I love Dr. Liu but I will never visit this doctor's office again. I went in for an annual gynecological exam and was told at the front desk I had to pay a specialist copay even though this was just my regular annual exam. I wasn't sure if this was correct but my insurance had changed recently and I assumed this was why. I had my checkup and went to work. I later found out after speaking with my HR that our insurance covers the annual visit and I shouldn't have had to pay a copay at all. I called the office and was directed to the billing department who was incredibly rude and unhelpful. I had to call back about 5 times in order for her to finally listen to me and each time I called she gave a different excuse as to why my visit wasn't considered an annual exam; excuses such as that I had inquired about birth control (I didn't ask about birth control but I don't see why that would not be covered), discussion of STDs (again not discussed but somehow this was checked off) and finally on the 5th call she said it was because I was given the HPV test which is automatically given to every woman and makes the visit a "doctor's visit" rather than a "preventative annual exam." This is something patients should be warned of in my opinion. The additional specialist fee I was charged should never have happened and I checked with my insurance and they said the same thing. This office is trying to scam patients into overpaying for their visit and if you try to argue it you will get nothing but rudeness. I am still waiting for my refund but do not expect to see it. This office is a total scam. If you look on Yelp you will see similar situations of overcharging so I would stay away.
I really like this doctor. She seems to be thorough and answered all of the questions (I finally remembered to ask!) patiently and in terms I could understand.
I love Dr.Liu. Found her on ZocDoc and have been seeing her for 3 years. However, the office seems to be more and more overbooked whenever I go in. Was finally seen at 2:55 for a 2pm appointment (I was on time). Everyone was very friendly and the medical assistant came in to check on me and apologize for the delay. Just a little annoying as far as planning the rest of my schedule for the day, but overall still a very good OBGYN experience.
Dr. Liu is the best! She remembered me from my last visit, made me feel comfortable and was quick and efficient. This particular appointment was quicker. I was in and out within an hour which is expected. My last appointment was not as quick as I was there for over 2 hours. I'd recommend making an earlier appointment as opposed to an afternoon appointment.
The actual visit with Dr. Liu was great. Short, sweet, to the point. She really listened to what I was saying and responded with stories/examples from her life so you know she wasn't just "yes-ing" and "mmhm-ing" to get through the conversation. I like that she chatted with me through the exam, instead of me just sitting in silence awkwardly. My main issue came with one of the women at the front desk. I scheduled my appointment for 3:15 on a Friday, as I got off of work at 3 during the summer. I accidentally left a few minutes late after being held up. However, I was a new patient and would have to fill out a ton of forms, so I figured this didn't matter too much, I was very close. Of course, I had subway issues owing me to be later. However, I somehow had service and at 3:17 I received a call from the office asking if I was still coming. I said I'm sorry I was late but I'm on my way, I was underground. The woman seemed flustered and, then put me on hold to see what the wait time would be. She said it was a couple of hours, but I had nothing to do and figured it would be backed up so I said fine, but the woman said they would have to reschedule, which is practice for when patience are 15 minutes late - they cancel and reschedule. I did not see that rule anywhere when I made the appointment, but it's understandable. HOWEVER, I was not 15 minutes late yet, and if that's their practice then how are they 2 hours backed up? I got frustrated and told her I was on my way and I'd be there by 3:30, which I was, I got there at 3:29. When I got to the desk I told the lady there that some woman had called me before my 15 minute window, which seemed a little rude since they knew I was a new patient. The woman I spoke with was very pleasant and understanding, the other next to her was clearly the bundle of joy who called me and still seemed very rude and stand offish and really just obnoxious. They clearly let some people slip past the 15 minute mark by accident, and she tried to take it out on me.
I like both Dr. Liu and her partner Dr. Cho, so I continue going back to their office in spite of the long wait times. They are both friendly and thorough. The staff and the office are nice too. It's just irritating that regardless of what I am there for, what time of day it is, whether I get there early, etc.--no matter what-- it always takes an hr and 15 min from the time I walk into the waiting room to when I finally see the doctor. Like I said, they are great doctors, just know that you need at least 2 hrs if you are going to leave work for your appointment.
Extremely personable and friendly. Truly listened to every concern. Was not hurried or rushed.
Dr. Liu is absolutely amazing! She is so friendly, professional and she has such a gift for making you feel comfortable. She is also attentive and eager to answer your questions and provide you with the best possible advice. The wait this time was a little longer than I expected, but most likely because she is just that amazing. I didn't mind at all.
I have seen Dr. Liu for the past 3 years. Her bedside manner is always excellent and she is very well-versed in the latest research relevant to gynecological treatment. For most of my visits, I was seen almost immediately upon arrival; however, there have been a couple of times when I waited for almost an hour. I continue to see Dr. Liu despite the wait time because she is by far the best gynecologist I've seen in Manhattan and she and her competent nice staff make it worth occasionally having to wait.
I had a very stressful day and Dr. Liu immediately put me at ease, I feel confident that I made the right decision to choose her office.
She is a fantastic doctor. Patient, informative, and warm. Can't recommend her highly enough.
She's great - professional, friendly and would highly recommend her.
She is very professional, efficient, no nonsense, and nonalarmist. She seemed to know her stuff and made me feel cared for.
Dr. Liu is the most educated and kind gynocologist I have seen in NYC. I highly recommend her.
She is really friendly and easy to talk to. I didn't feel rushed which was most important to me.
Dr. Liu is amazing- I was worried about a bruise on my breast two weeks ago and couldn't get in to see Liu until today- which is a drawback to her being so great (you need to book in advance) but after a horrid experience with a more local gynecologist (one with a wide open schedule) I went straight back to Dr. Liu. She listens and responds to your questions and directly addresses your concerns. I love Liu, completely worth the trip into Manhattan from Astoria.
I have read some reviews online before I decided to try Dr. Liu. Dr. Liu is a good doctor overall and she was willing to spend time to listen to my problems. However, I have concern over what my bill will look like as so many bad comments on Yelp of how crazy their billing system is. Also, the office is very clean and big but their front desk definitely need some happy pills. They are just not that friendly unfortunately.
Dr. Liu is great! She's really sweet and likes to get to know you. I had horrible experiences at my last OB/GYN and she is a breathe of fresh air. I Highly recommend!
Superb visit! The front desk staff members are smoother operators. They frequently helping multiple patients at once! And of course Dr. Liu is wonderful. She's a clear communicator and very thorough. The time with her can feel a little short, but my situation is very routine. I know her time is very valuable, so it useful to prepare any questions or notes beforehand.
Connie was sweet, warm, kind, thoughtful, informed, knowledgable, and caring - all in all a pure delight! She repeatedly asked me if I had more questions and answered them each in-depth. I could tell her priority was to make sure I felt comfortable both physically and emotionally - both during and after our appointment. I really appreciated her easy manner and apparent expertise. I am SO glad to have found her!
The wait time is ridiculous!!
After a year of having insurance that didn't allow me to see Dr. Liu.Because of ZocDoc, I found out that I could see her again. Her bedside manner is amazing! She helps me process my results and is so supportive in counseling me through prepping my body for a baby. This is the doctor you want!!!
Dr. Liu is incredibly knowledgable, considerate and thorough. She's the best.
Dr Liu is the best. Makes you feel so comfortable and the visit is over before you know it. She obviously makes notes from the previous visit, about health but also personal life, so you really feel like she cares. Highly recommend her!
Dr. Liu is the perfect mix of professional and friendly. She made me feel comfortable right away, she also took the time to explain the procedures she was performing and thoroughly answered any questions that I had. I am very satisfied with her and totally recommend her!
Great bedside manner. She took a lot of time to answer my all my questions. I didn't feel rushed at all.
I booked the earliest appointment to confirm that I would not have a long wait time. Dr. Lui was nice and did not rush through my appointment.
The front desk ladies were very helpful. They made sure I left knowing exactly what my itemized charges were going to be for a variety of possible scenarios. My point is they gave me a ton of information and were super nice about it. Connie was intelligent, patient and knowledgable - and GENTLE. Great experience.
I loved Dr. Liu and will go back despite the 1.5 hour wait time.
Very professional and quick, yet took the time to ask and answer any questions!
I absolutely loved Dr. Liu! What a great and friendly doctor! She was quick and efficient and I felt very comfortable!
Clean office and professional staff.
I appreciated that she spent time talking with me prior to the physical exam - she clearly had reviewed my paperwork prior to the appointment so arrived prepared - and took the time to listen to me and answer my questions. And apologized for being 10 minutes late - which in my experience, is not that much of a wait. Overall, this was a much more positive experience compared to my prior doctor.
She was patient with my questions and friendly.
Connie Liu is great, very professional and will answer any question without hesitation. Makes you feel like you're at home!
Dr. Liu was very understanding and patient as this was my first gyno visit. Highly recommend!
Dr. Liu and the staff were great—very professional from start to finish and answered all of my questions. Highly recommend.
The wait time was extremely long and they didn't seem to be organized. It seems like this is a regular occurance there from the reviews. Don't go if you have to be somewhere within 2 hours.
No wait, complete exam with all questions covered. She's the best!
Dr. Liu was very friendly and informative.
She was very sweet and personable - made me feel really comfortable. Like everyone else, only thing I would complain about is the waiting period.
She's extremely attentive, patient, informative, professional and personable. I love going to her and have stayed with her through multiple insurance companies.
Great bedside manners. She took her time to know more about my medical history and addressed all my concerns. She was very nice and so was the staff. I had a very bad experience with my previous GYN and changed to her. So glad I did!
I was extremely impressed and relieved when I met Dr. Liu and am happy to have found her. She was relatable, warm and attentive to me, which was especially important to me, as a new patient. Although, she was running late (I was clear that she probably would be, since I was the last appt of the day and doctors in NYC who are worth seeing usually are running late) she was very apologetic and took the time to get to know me before examining me, which I found to be invaluable since it was likely time for her to go home - she did not rush the visit at all. She demonstrated that she knows how to relate, to her patients, as individual people with unique needs. I walked away with the feeling that she took the time to get to know me and cares - something I can pick up on and value as a mental health provider. I would highly recommend her. I also found the staff to be friendly, happy to work there and helpful. If you have an appt later in the day- plan to wait so you do not walk away angry.
She is really great, she take her time answers questions, very friendly
Dr. Liu covers everything and really takes her time at each consultation. Very thorough.
Dr. Liu is wonderful. She does a thorough job!
Dr. Liu was great, very personable and professional.
I love Dr. Liu! Only bad part is the wait times. I also saw on Yelp that other people had trouble with the billing department but I haven't experienced that. Dr. Liu is super nice and takes time to explain everything and ask me questions and doesn't make me feel silly if I ask questions.
Dr. Liu was great (as usual).
She is suchc a great doctor. She really wants to get to know you and understand you as a patient!
Super nice and friendly, and you can ask her anything and won't be judged.
I felt pressured into a new form of birth control and was told I could always change my mind. When I decided not to go through with it the IUD company charged me for it anyway, claiming it was nonrefundable. Dr. Connie did very little to try and resolve this issue and I was left to deal with it on my own. Plus, she also pulled out a BMI chart and told me I was overweight. I could loose a few pounds but I'm not at a point were it's a large health risk. The way she said it was blunt and heavy handed. Young women today don't need anyone else telling us we're fat, thanks doc.
Dr. Liu was friendly, fast, and had excellent bedside manner.
She is a sweetheart and I'm so happy to have found her.
Really long wait (over an hour) but she was great otherwise. She claimed the wait had to do with new patient set up, etc.
I really like Dr. Liu! She makes me feel very comfortable and is sweet & friendly. I've been going to her for about 3 years now. My only issue with this office is if you don't book an early morning appointment, the wait times are crazy! I now book the 8 or 8:30 a.m. slot to get seen within a few minutes. Just want to caution other prospective patients :)
Dr. Liu is the absolute best. The wait time is very unfortunate and I am not generally tolerant.................however, she is an amazing doctor, thorough, smart, articulate, excellent bedside manner, etc. so she's worth the wait.
Dr. Liu is very warm and professional. The wait time is unacceptable. Over an hour on average.
Great doctor--thorough, smart, sincere. One of the best I've seen.
I did have to wait for a bit, but Dr Liu was worth the wait. Great doctor in every sense. The nurse who did the blood work on me as well. I felt 100 percent comfortable all the time and I hardly noticed when Dr. Liu did the pap smear (which she of course told med she was doing as she was doing it), because she was so gentle. Wonderful doctor and wonderful experience.
Clean office. Pleasant staff. I liked the doctor.
I love Dr. Liu, I see her often and she is always great.
Professional and kind.
Dr. Liu is great--so knowledgeable and friendly. I would highly recommend her. The nurses behind the front desk, however, are rude and not very helpful--I felt like checking in for my appointment was a real annoyance to them!
I love Dr. Liu! Very nice and professional. She always explains everything and makes sure you fully understand during every visit.
Amazing experience! The office was beautiful and Dr. Liu is so kind and personable. She was also incredibly efficient without making me feel rushed in the slightest. I would highly recommend her.
This review is for the medical office where Dr. Liu works. I had a fantastic experience with Dr. Liu. She took time to listen to my concerns, and provided advice without dismissing me. Unfortunately, the staff at her medical office are not as great. Upon checking in, I was informed that I owe copay. I explained to the staff that this was my Well-Woman visit, which is 100% covered by my health insurance. After some back and forth, and consultation with the office manager, the staff informed me that they would waive my copay since I am there for a Well-Woman visit. They also asked me to sign a piece of paper that confirms that I am there for a Well-Woman visit. I have no idea why or how they thought I was there for anything else. Review your health insurance coverage and the Affordable Care Act before going to this office. They have questionable billing practices.
Dr Liu was thoughtful and personable. She was extremely efficient but also made me feel like I was in great care. I would highly recommend her and this practice.
It was a long wait but worth it. Dr. Liu' office was clean, her staff was nice, and she was quick and gentle. Best part--she wasn't awkward at all--no weird conversation, just straightforward questions that you can answer comfortable. And she listens! A rarity among NYC doctors.
Waittime was long due to my appointment being at the end of the day. She was very nice and professional and answered all of my questions. I did not feel rushed. The office is clean and in a convenient location.
I was nervous to find a new OB-GYN, especially because I usually have a hard time with these appointments. But Dr. Liu made me feel so comfortable and relaxed, I've never had a more pleasant experience at the OB-GYN. The receptionists were nice and informative. The nurses were so kind and helpful, and talked like we were friends and not professionals/patients. And Dr. Liu was the sweetest doctor I've ever had. She asked me the basic questions, but then during the exam, she talked with me about other things to distract me and make me feel comfortable. She explained everything as she was doing it, and apologized for the usual hurt and discomfort of the exam, which was nice. She was quick, but efficient, and took the time to thoroughly make sure I was okay, and to answer any questions or concerns I had. Overall it was the best experience I've ever had at the OB-GYN. I'll be going to her every year, and I'm so thankful I won't have to look for a new doctor again.
Dr. Liu was very attentive and reassuring, answering all of my questions. The only downside was the wait- it was nearly 45 minutes after the time of my appointment before I was seen, and then I waited for Dr. Liu for another 20.
New patient here and the office was clean and the staff was accommodating and nice. The wait time was long but I also had to fill out new forms. Connie was easy to talk to and extremely knowledgeable.
The best gyn I've ever seen. Highly recommend.
Connie is an awesome OB! She's extremely professional and friendly, and made the whole experience less ... awkward. Definitely recommend.
I love Dr Connie Liu. She's extremely intelligent and caring and listens to all your concerns. However a wait time of an hour and a half when I go out of my way to see her, I'm not so sure it's worth it anymore!
Really personable and kind. Super painless appointment. I was in and out within 45 minutes.
I love Dr. Liu, she is very professional and warm. However her staff is really disorganized and might be the reason I look for a different Dr, which is a shame. I've been to Dr. Lui twice for two annual exams, and both times the waiting time was long, and her staff seemed confused, asking me questions like if I had been weighed, if someone took my blood pressure, etc. No one asked me for a urine sample which is required for an annual visit, so I needed to spend extra time after my exam to then do a urine sample and wait for results, making my visit about 2 hours total. When I left to check out, Dr. Liu wrote me 2 prescriptions yet the receptionist was unaware and didn't hand them off to me. Both visits, no one called days later to to give me my results, which is extremely frustrating especially because I required a medication and needed to chase them down.
Dr. Liu was great - she took time to get to know me as a new patient and addressed all of my questions. Excellent!
I wasn't in the waiting room too long, but I spent more than half an hour sitting in the exam room before Dr. Liu came in. I really like and trust her, so I'm willing to put up with delays, but potential patients should be sure to pad their schedules on days they plan to visit her office.
Very sweet, attentive, and wonderful!
Dr. Liu was very professional, caring, and gentle both in her demeanor and her physical exam. She answered all of my questions and I left feeling cared for and heard. The front desk is a bit hit or miss with their level of compassion but overall I would highly recommend this practice to all my lady friends!
Dr. Liu was amazing, very knowledgeable and addressed all of my questions and concerns. She was detailed with follow up protocol which I appreciated. The wait time is consistently long at the office even though I was one of the first patients of the morning. Having said that there was an emergency with another Dr and patient at the office and Dr Liu was helping :) So I didn't mind the wait today.
Dr. Liu was great! She's very nice and considerate. She's a good listener. The waiting time is a little bit long, but I guess because she's popular!
My visit with Dr. Liu was much better than I had anticipated. From the reviews, it sounded like the wait would be unbearable, but my wait on a Thursday afternoon was not bad at all. Granted, I spent a lot of time filling out new patient paperwork and giving a urine sample, but I waited at most 10 minutes in the exam room to see Dr. Liu. She was very personable and knowledgeable. I would definitely recommend her to others.
She is wonderful…I am so happy to have found her!! Thank you ZocDoc!!!
Dr. Liu was great! She's very easy to talk to and a good listener. While she was definitely in a hurry (she had patients booked on 15 minute intervals), she tried her best to give you the attention you require.
She is a superb doctor and is very attentive, does not rush you at all. However, the downside is that there is a wait every time. I find it best to get the early day appointments or after lunch ones to minimize wait time.
She is caring and spends time with each patient to answer any and all questions and concerns, which is extremely rare and very much appreciated.
HORRIBLE wait time. Doctor is great, but not worth it to wait 2 hours for a 10 min meeting.
Dr. Connie Liu was very kind and professional and called me back with results quickly. However, I would never return. Their billing department is horrible. The rep was incredibly unhelpful and rude (Michelle) and I was billed incorrectly. Also, I waited over an hour to see the doctor.
Dr. Liu has excellent bedside manner, made me feel very comfortable, and answered all of my questions that had not been answered in the past. She was very quick and painless on top of that. I would highly recommend her!
She was very professional and seemed like a sweet person. Was easy to talk to and answered all my questions. In spite of the long wait all the staff was very nice and caring. I will definitely come back.
Dr. Connie Liu was fantastic, but the wait time was long and the receptionist was not very friendly.
The doctor was wonderful but the wait was very very long and the staff was not particularly friendly.
I waited nearly an hour for an 8 am appointment. It looked like multiple people had 8 am appointments with the same doctor. Unfortunate, given the doctor herself was wonderful! I'll give them one more shot, but I prefer an office that also respects my time.
Dr. Liu was amazing. She was incredibly personable and sweet, took time to sit down and walk through everything. I'd HIGHLY recommend her. She is awesome!
As always, I would HIGHLY recommend Dr. Liu. She's so personable, friendly, thorough, and caring. I actually don't dread the gynecologist anymore! There is always a bit of a wait time but it's well worth it!
Dr. Liu was very friendly and did everything she could to make me feel comfortable. Highly recommend
Waiting time is long but worth it!
Connie was nice and very personable!
I had called to make sure that my visit was a well-woman exam, and while they confirmed it was over the phone, they billed me for the visit. Their attitude when I called them after (so that they could clarify their billing statement) was rude and dismissive, which was immensely frustrating.
Love her. She makes you feel very comfortable and is super knowledgable. :)
I really wish I had paid more attention to the reviews that noted this office's utter lack of respect for their patients' time. I had to wait over an hour to see her, which is beyond absurd for an weekday afternoon appointment. Moreover, when I arrived at the office, they didn't even have the courtesy to tell me there would be a wait so I could use the time to go out to get coffee, make phone calls for work or anything else remotely useful. When I finally got in, Dr. Liu was very nice and professional, so I will give this doctor one more try, but never return if there is any significant wait.
She was a kind, informative, smart MD! I didn't feel rushed and she had a great bed side manner. Highly recommended. Spent enough time with me and there was a very short wait in the office.
Dr. Liu was great. The receptionist was slightly rude but all in all, the office was generally on time and Dr. Liu is worth dealing with the front desk.
Dr Liu was fantastic! She listened to everything I said and asked me multiple times if I had any other questions. Very thorough - made me feel like I was her only patient. I sought her out for a second opinion and am so happy with the level of care I received that I am making her my OBGYN. Staff is generally nice too.
A wonderful woman and doctor! Couldn't have been easier to talk to and get all my questions/concerns answered.
She was very informative and personable. She went over all my options and the pros and cons of each decisions. I feel like I made a sound medical decision with her help and know all the options should I choose to revise my decision or change over plans in the future. I highly recommend!
Love dr. Liu! She's very caring and profesaional. I would recommend her to all my ladies.
I love Dr. Liu. She is always friendly, informative and professional.
Dr. Liu is very nice, attentive, knowledgeable and professional. She made my visit very easy. However, the staff there were not so nice.
I love Dr. Liu! She is incredibly kind and her pelvics are quick and as painless as possible!
Great doctor but wait was 30 minutes beforehand and 10-15 every time she stepped out of the room.
Dr. Liu is friendly, thoughtful, and very professional. I would highly recommend her practice to any of my friends
Dr. Liu was very personable. She gave a thorough examination letting me know at each step of the way what to expect. I also asked her a question about the Roche test which i had recently read an article on. She impressed me with her in depth knowledge in responding to my question. In short, i was very impressed with this physician and would highly recommend her.
Dr Liu was excellent! There was a bit of a wait, but it was well worth it- she takes plenty of time to answer all questions and doesn't rush this visit. This was my first appt with her and I was very comfortable during what can often be an uncomfortable exam. I highly recommend her.
Dr Liu is really great! She is very thorough, sweet, and professional. I trust her opinion and judgement and feel very comfortable with her. I have been looking for a gynecologist for 6 months and will definitely stick with her. The very small room where I got my vitals taken was quite strange, a bit messy and crammed with a folding table, printer on the floor, old scale. Also the receptionists were very cold and unfriendly.
Worst obgyn. Incompetent front dest, and terrible nurses. Don't be fooled by the good reviews. This is the absolute worst experience with a doctor in my life.
The two times I've seen Dr. Liu, I've had to wait to be seen. Dr. Liu is extremely quick but thorough, and makes sure that all of your questions are answered and understood.
She is a great doctor with a wonderful personality and very attentive to her patients. My only warning would be choosing this practice if you have a high deductible health insurance plan. I've read many reviews on Yelp that warn the way this practice charges patients it's a little bit of a nickel and dime situation. I haven't received my itemized health insurance claims or any bills yet, but a word of warning to be very familiar with your own insurance coverage prior to your visit so you make sure you have a good experience start to finish.
Dr. Liu is great, but the wait was long - as was the case for other patients. I recommend, but they could probably work on their scheduling.
I think Connie is very sweet and I never have any trouble at her office.
Love her. She answers all my questions and is amazing all around but can't stand the wait time! Every time! Even when I come early. Not really a fan of the front staff either.
My review is for the office. I had a follow-up appointment with Dr. Liu after my annual physical to talk about my pap results in detail. Prior to that appointment, I had only spoken briefly to the nurse about the results over the phone and was told that I may need a colposcopy. Upon check-in with an unfriendly and terse receptionist, I was told to pay for the colposcopy; apparently that's the reason they had documented for my appointment. I thought I was there to talk to the doctor about my results (and whether or not a colposcopy was even necessary) before deciding what to do next; I refused to pay for the procedure. I was called in and my vitals were taken and brought back to an exam room. I waited in there for over 40 minutes, which at that point, put me at over an hour since my appointment time, which I had even arrived early for. No one came to check on me at all, or to give me an update during my wait. I had to get back to work and decided to leave, and was able to get a refund for my co-pay.
Waited over an hour to see the doctor. Their check in procedure is antiquated and inefficient. Had to fill out the same information over and over again on so many pages. Shearling is incredibly rude.
Dr. Liu is the best physician I've had the pleasure of being treated by. She is patient and reassuring and always ensures I'm comfortable before leaving her office. All doctors should aspire to be as professional, thorough and warm.
She was super nice & very professional. Listened to any concerns I had. The wait time was exceptionally long, but I would give the office a second shot as I think there was an emergency earlier in the day which messed with the later appointments.
Too long of a wait!!
Dr. Liu is an excellent doctor. She is thorough, attentive, patient, kind and, most importantly, very knowledgeable about everything an OB-GYN doctor ought to know, and then some. The only downside is that she is quite popular, so a long wait time is the norm. She has never made me feel rushed though.
Dr. Liu was professional and knowledgable. She made me feel comfortable and addressed all of my questions/concerns. Would go back, even though the wait time was a little long.
Dr. Liu is very warm and friendly. She is knowledgeable in her field and was very thorough in her questions and exam. I would recommend Dr. Liu to friends and family.
GREAT doctor! Made me feel very comfortable.
Dr. Liu is really great. She is extremely hard to book appointments with but she is sweet, knowledgeable, and caring. She took my lead with questions and provided thorough answers.
She was absolutely wonderful. I will definitely be returning to this Dr. as long as I am living in my location.
Ok the wait time was long but Dr. Luis apologized several times for it. It's an OB office sometimes other patients have to take priority. Just how things go. Can't fault her for that.
Connie Liu was an excellent gyn with exception bedside manner - possibly the best I've ever seen. What a gem, thank you so much Connie, I'll be back in due time!
I liked Dr Liu but that office is not well run. I waited for a very long time, the receptionist is rude, and they charged me out of pocket for what should have been covered by insurance (I called my insurance provider and they told me this).
Everyone at the office was very friendly and helpful. Dr. Liu was awesome and she will definitely be my regular OBGYN from now on. The wait time is the only complaint, although it was significant.
I had a pleasant experience, although the wait time was a long time considering how early in the day my appointment was, that was my only down side. Would recommend Connie!
Really liked Dr. Liu, very understanding and kind. Going to the gyno is never fun but she really made it a pleasant experience.
Wait was a little long but it seemed that there was a situation of some kind and Dr. Liu apologized for the inconvenience. She was extremely helpful and thoroughly answered all my questions, was patient and kind. I will definitely go back!
She is an excellent doctor that I would definitely recommend. I only wish the wait wasn't that long though.
I've always had male obgyn's and Dr. Liu was the best, most throughout, professional experience I've ever had. She's so friendly and made me feel very comfortable. It took a while to get seen, but she is definitely worth the wait.
Dr. Liu is really, really nice. She is fast, efficient, but she never makes you feel that you are asking too many questions or taking too much of her time. The wait to see her can be a little long (half an hour or so), but tends to be much shorter if you go first thing in the morning. I have seen her numerous times and something that always strikes me is that she either takes excellent notes or has an excellent memory, because her follow up questions or extremely specific and thorough. Highly recommended!
The office staff at Gramercy Gynecology is terrible. I needed to come in for an emergency appointment that required an ultrasound - I spoke to two different people while booking the appointment and then the medical assistant when I arrived and none of these individuals informed Dr. Liu as to why I had come or arranged for the ultrasound to be performed during my appointment. I waited over an hour to see Dr. Liu, and then waited an additional hour so that they could squeeze me in for the ultrasound. I wanted a second opinion on my test results and the office ignored my repeated phone calls and requests for my medical records for a week and a half, during which time I was in considerable pain. I will never go back to this office.
Dr Liu is the best. Just wait time is too long.
Dr. Liu was very professional and friendly and made a much dreaded annual check up as easy and comfortable as possible. I highly recommend her and will definitely be going to her again!
The receptionist was nasty! I called to inform them I could be late (no more than 5 minutes)and she told me if I wasn't there in the next 5 minutes I wouldn't be seen. My appointment was at 11:15 and I called at 10:40. When I got there she was rude. That experience was enough to turn me away.
Connie was great. She was very comforting, professional, and informative. I would probably go back to her again, even though I wasn't seen for over an hour after my appointment time, which was very frustrating.
Thorough and cautious
Dr. Liu was great I thought overall; friendly, listened to questions, good bedside manner and informative. However, I was there for almost exactly 2 1/2 hours, and had even arrived early to fill out paperwork and that clearly didn't help with this wait time.
She is quick, professional, and great at explaining the process to make you feel completely at ease. I waited a while but I'd say the service and attention is worth the wait.
She was kind, friendly and knowledgeable. She made sure to ask me frequently how I felt, and I think she did a great job making me feel at ease. I think she seemed a little rushed, but she seemed to have many patients already by 8:20 in the morning.
She's wonderful! Helpful and understanding with personal questions -- plus she has a great sense of humor.
Dr. Liu was so kind and helpful. The office staff, however were disappointing. A nurse marked down the wrong prescription for me (although I filled out about 9 pages of forms, writing my prescription three separate times), then blamed me for telling her the wrong thing (like I would tell someone the wrong brand of birth control?!), and made me wait over 30 minutes to get it corrected. I had to leave for work before it could get changed. It took the front desk 30 minutes to offer to just call the pharmacy for me. Very annoying and inconsiderate. Dr. Liu was incredible, but unsure I'll be back...
I had a terrific experience with Dr. Liu. She was patient, kind and made me feel extremely comfortable in what could have been a very uncomfortable situation. She was very understanding and listened to my worries and questions; she also spent a considerable amount of time with me and made me feel at ease. I will definitely be going to her as my main OBGYN from now on. She was great!
Most of the front desk staff was, as usual, less-than-nice. I'm nice to you, and I know you do a lot, but it wouldn't kill you to speak nicely back to me. However, one the not-so-nice ones asked a third girl to check me in since her phone was going nuts, and she (the third, youngest, girl) was lovely. Must not be jaded yet. The doc herself was great - actually sat with me for a few minutes chatting, and gave me some new options for some medicine I had never had another doctor offer me before. Additionally, she was really good at the actual exam portion as well - no cold instruments, firm but not painful examining, speedy... all the things you wish for in this kind of doctor.
Dr. Liu is an absolute gem. She was attentive, caring, informative, never once made me feel rushed, nor did she make me wait. She's one of the best doctors I've ever seen.
This is the second time I have gone to Dr. Liu for my annual apt. Going to the OBGYN is never the most pleasant time for any woman, but Dr. Liu has such an approachable, calm,down-to-earth bedside manner that really helps make it easy. She's also very welcoming and familiarizes herself personally with her patients which is always a plus. Overall, every experience I've had with Dr. Liu has been quick, painless, and easy. I would (and have) definitely recommend her to anyone searching for an amazing doctor.
I felt rushed. I was taken in late, which she apologized about but then proceeded to speed through everything. I would've been fine and okay but then I had to deal with her billing department because I needed to meet a deductible with my insurance. They are pretty rude and are not willing to work with you if you can't pay half of your balance right away. On top of that, I called last Thursday to pay the remainder of my balance and now it is Friday of the following week and they still have yet to charge me. I called the billing department and the lady I spoke with was rude and unhelpful. If it wasn't for her billing department I would possibly go back, but I think I'll look elsewhere for my gyno needs where I won't be rushed and hassled.
One of the receptionists was pretty short with me and the wait was on the longer side, but Dr. Liu is awesome -- I felt totally comfortable during the exam and she explained everything fully and professionally.
well worth the wait! she really took time to sit and chat with me before she began any procedure. made me feel very comfortable. definitely going back!
Fantastic doctor who really listens to and addresses your concerns!!!
The office was friendly but very inefficient and poorly organized. Patients were not informed of how long the delay was and no cancellations were offered. Dr. Liu was lovely and apologetic however.
Good things are worth waiting for. She cares about what you have to say and does not rush the appointment.
Dr. Connie Liu was wonderful to meet as a first time patient as she was extremely pleasant to talk to. She took time to sit and ask me health history questions and was very thorough in her examination. The staff was efficient and nice to deal with as well. The one down side to the appointment was that the wait was a bit long. However, this might have been since it was my first appointment and I had to fill out extra paperwork in the beginning, so we'll see how it goes the next time I'm back.
Wonderful as always.
Dr. Liu was very professional and kind especially with me, one of her new patients. The staff was welcoming and very accommodating. I am so glad to have such a great obgyn here in NYC!
Great doc, as always this office struggles with wait times but really like Dr. Lui.
You can clearly tell Dr. Liu has a passion for what she does. I can honestly say she's one of the best doctors I ever had.
Dr. Liu is fabulous. I have never had a better gyn appointment. Dr. Liu has a great bedside manner and makes you feel so comfortable. Definitely will see her next year.
As a person who does not enjoy going to any doctors visit, Dr Liu was extremely comforting and personal. I would definitely recommend her to anyone. She is awesome!
Once you're in the room Dr. Liu is great. Quick, to the point, but will take all the time needed for questions.
I have been seen Dr. Liu for two years now. She is consistently great. She is very easy to talk to and addresses all of my concerns each time.
Office staff overcharged me on co-pay on initial visit but Dr. Liu is excellent.
My visit with Dr. Liu was great. Yes, there was a wait as most of the reviews said but honestly her bedside manner more than made up for that. She was very easy to talk to and was genuinely interested in any concerns I had, she has a great beside manner and will continue to come back. She doesn't make you feel silly about anything you ask her. After my last horror of a gyno, Dr. Liu is a nice change, she cares about her patients and it shows.