What patients are saying
Overall rating
4.94
Average wait time
4.67
Bedside manner
4.95
“This was the best experience I’ve had with a practice. They were professional and personable. Truly an amazing staff and Dr Ooi was extremely thorough and informative. 10 out of 10 in every way.”
Kimberly R.September 3, 2025
“The doctors are very friendly, listening, and patient during the communication and examination. I would highly recommend!”
Yu W.January 23, 2024
About Dr. Heo-Jeng Ooi
“Relationship is key to good medicine. I strive to listen effectively, provide quality care, and build trust with my patients. It is important to me that my patients are well informed and receive continuous support, even if they have long suffered from an untreatable eye disease. I earned my Doctor of Medicine from Augusta University, completed an internship in Internal Medicine, and a residency in Ophthalmology at the University of Pittsburgh Medical Center.”
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
EyeMed
UnitedHealthcare
Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Secondary membranaous cataract surgery
Age-related macular degeneration
Glaucoma
Glaucoma surgery
Cataract
Cataract surgery with lens implant
Secondary membranaous cataract surgery
Age-related macular degeneration
Glaucoma
Glaucoma surgery
Office location
Education and background
Practice names
Board certifications
- American Board of Ophthalmology
Education and training
- Medical School - Augusta University, Doctor of Medicine
- University of Pittsburgh Medical Center, Internship in Internal Medicine
- University of Pittsburgh Medical Center, Residency in Ophthalmology
Professional memberships
- Pittsburgh Ophthalmology Society
- Pennsylvania Medical Society
- Allegheny County Medical Society
Languages spoken
- English
- Chinese (Mandarin)
- Chinese (Cantonese)
Provider's gender
Male
NPI number
1629269360
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
4.67
Bedside manner
4.95
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
162 reviews
Most relevant
The doctors are very friendly, listening, and patient during the communication and examination. I would highly recommend!
January 23, 2024Yu W.Verified patient
Dr. Ooi and his staff are fantastic! I've seen a number of eye specialists, and this office is top notch. Highly recommend!
June 5, 2019Taylor C.Verified patient
Dr. Ooi is very good at explaining issues connected with his diagnosis. He is very friendly as well as very helpful.
More than 1 year agoInitials hidden
Exam was thorough, doctor and staff were pleasant and professional. Visit took much longer than expected.
More than 1 year agoInitials hidden
Doctor was very nice and explained everything to me in great detail. He also answered all my questions.
January 9, 2019Karen H.Verified patient
Spent so much time with me, explaining everything clearly and patiently. I will definitely go back.
October 30, 2015Erin H.Verified patient
It was a first visit of general exam. The process was smooth and questions were answered well.
November 18, 2016Chien-cheng T.Verified patient
Very professional, very thorough, pleasant staff who made my visit a good experience.
May 25, 2018Glenn F.Verified patient
His staff is very friendly and he is hilarious! Very good service! 100% recommend!
September 19, 2016Rachel S.Verified patient
Very personable and polite. Took the time to listen to and address my concerns.
More than 1 year agoInitials hidden
Great guy. Conversational, yet precise and expedition. Very informative as well.
November 13, 2015Stephen S.Verified patient
He is so kind and thoughtful. It was a pleasure to go see him for a checkup.
November 11, 2016Initials hidden
Extremely thorough, very attentive and kind. Will definitely be going back.
August 15, 2014Ashley M.Verified patient
I was impressed with the professionalism of the doctor and his staff.
September 24, 2020Alex S.Verified patient
I would and will go back since I have another appointment made.
May 23, 2022Owen S.Verified patient
I think he was awesome! He was very nice and quick with everything.
April 10, 2018Kami-lah P.Verified patient
Friendly, personable, and explained every step of the way!
April 19, 2019Sonni E.Verified patient
He has a really good personality and he gets the job done.
January 3, 2018Jamal D.Verified patient
Great visit. Lovely, friendly staff! Convenient location!
January 14, 2019Kaitlin F.Verified patient
Very friendly and time punctual. Highly recommended.
January 28, 2016Yingying P.Verified patient
This was the best experience I’ve had with a practice. They were professional and personable. Truly an amazing staff and Dr Ooi was extremely thorough and informative. 10 out of 10 in every way.
September 3, 2025Kimberly R.Verified patient
Friendly and competent.
August 8, 2025Jan R.Verified patient
Very nice!
October 10, 2023Initials hidden
One of the best experiences I’ve ever had in a doctors office! Every staff person and the doctor was super professional, kind, etc-I’ll be back for sure
March 13, 2023Jessica M.Verified patient
I was very comfortable, and well informed by the staff..I certainly will recommend confidently that you will be in the right place for eye care..
Jim M
March 8, 2023James M.Verified patient
I had seen the doctor many years ago, but he still remembered me. Relevant medical issues were raised, and a followup appointment was scheduled. A new prescription was written, which I'll have glasses made for. Altogether, except for the medical issues, a very positive experience.
More than 1 year agoInitials hidden
Lovely and very thorough office!
More than 1 year agoErin H.Verified patient
With amicable staff, a pleasant office ambiance, and quick turnaround times for patients, I would highly recommend Dr. Heo-Jeng Ooi.
Dr. Ooi adeptly communicates the methodology of procedures, their background, benefits, and consequences.
Overall, great experience.
More than 1 year agoJordan M.Verified patient
It’s great to have a Dr. who is willing to take the time to do such a thorough examination and also to explain the diagnosis until is understood. Thank you Dr. Ooi God bless!
More than 1 year agoDaniel C.Verified patient
Great. So So thorough and courteous
More than 1 year agoDaniel S.Verified patient
Excellent, excellent, EXCELLENT doctor!!! Highly recommend! I'm very new to the Pittsburgh area and was very glad to have visited Dr. Ooi's office. Was greeted to a lovely calm environment by Stone, Dr. Ooi's assistant. Dr. Ooi answered all my questions including questions I didn't think to ask about my condition during the exam. Very thorough through out my entire visit. Thank you Dr. Ooi and Stone.
January 24, 2020Ismail W.Verified patient
Dr. Heo-Jeng Ooi and his staff are always very courteous and considerate of their patients. Dr. Heo-Jeng Ooi is also super funny and social, which I appreciate because I'm not a fan of letting anything (medical equipment included) near my eyes! If visits to the optometrist make you queasy, he's probably a good fit for you.
December 4, 2018Rachel S.Verified patient
The office staff, technicians, and Dr Ooi are all very nice and exceptional to deal with.....knowledgeable, courteous, caring, would definitely recommend.
October 11, 2018Franchesca L.Verified patient
Nice and professional!
July 30, 2018Yang Wuyue L.Verified patient
Thorough checkup for dry eyes with actionable advice and clear explanations of underlying problems. Friendly doctor and assistant. Would recommend.
More than 1 year agoInitials hidden
very nice.
November 14, 2017Haihui Z.Verified patient
Pleasant and informative
November 3, 2017Deborah J.Verified patient
Friendly, thorough and professional.
October 9, 2017Paul C.Verified patient
The staff was polite , I was sitting for just a few minutes as I was a bit early. Becca was the assistant and thoroughly checked my paperwork, asking questions etc. Dr.Ooi was very engaging, thorough and informative about every aspect of my vision. I highly recommend him!
September 5, 2017Alice M.Verified patient
He is a great doctor!
June 7, 2017Roman F.Verified patient
Very friendly and thorough.
April 27, 2017Mary M.Verified patient
He is a great doctor very thorough and good clinical judgment. Being a doctor having seen many specialists myself he reminds me of some of the strong physicians I had the opportunity to learn from and work with. Recommend him highly!
December 16, 2016Abhishek P.Verified patient
Great experience here. A lot of explanations/suggestions from the doc. Recommended for people who look for patience and professional expertise for their optometry journey.
December 21, 2016Yiheng H.Verified patient
Dr. Ooi was very kind and professional ophthalmologist. He was very friendly and explaining everything clearly and patiently. Highly recommend him.
September 16, 2016Shuihong Y.Verified patient
He's a very smart doctor, and very personable.
June 16, 2016Aaron K.Verified patient
Dr. Ooi is fantastic. Very professional, friendly, and takes time to explain every aspect of the exam. His office staff was less than pleasant, unfortunately. The staff member who did the pre-exam tests didn't explain what she was doing, which put me on edge, and she seemed rushed and irritated. Dr. Ooi made up for any customer service issues at the beginning of the appointment, though.
More than 1 year agoInitials hidden
Spent about 5 mins filling in missing info and being ushered into an exam room. After finishing up there I sat for less than 5 mins for the Doctor to see me. His bedside manner was exceptional. At one point I asked him about an issue in my family history and he gave an excellent and thorough explanation for my risk factors, prevention, and warning signs that I should be aware of. He didn't rush me through like some other doctors have in the past. Both he and the staff were personable and professional, and I would highly recommend them.
March 25, 2016Brendan A.Verified patient
Professional and fine person
March 9, 2016Carl C.Verified patient
I did a eye exam for contact lens today with Dr. Heo-Jeng Ooi. He is a professional ophthalmologist. During the eye exam, he gave me lots of suggestions and also let me know some basic eye protection info.
February 19, 2016Leilei L.Verified patient
I had vers good ans clear explanations.
August 26, 2015Catherine T.Verified patient
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How soon can I make an appointment with Dr. Heo-Jeng Ooi?
Generally, Dr. Heo-Jeng Ooi has appointments available on Zocdoc within 1 week. You can see Dr. Ooi's earliest availability on Zocdoc and make an appointment online.
Is Dr. Heo-Jeng Ooi accepting new patients?
Dr. Heo-Jeng Ooi generally accepts new patients on Zocdoc. You can see Dr. Ooi's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Heo-Jeng Ooi accept my insurance?
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Can I make an appointment with Dr. Heo-Jeng Ooi online?
Yes, you can make an appointment online with Dr. Ooi using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Heo-Jeng Ooi work with?
Where is Dr. Heo-Jeng Ooi's office located?
Dr. Heo-Jeng Ooi's office is located at 4627 5th Ave, Pittsburgh, PA 15213.
Which board certifications does Dr. Heo-Jeng Ooi have?
Dr. Heo-Jeng Ooi is certified by American Board of Ophthalmology.
What are common reasons for patients to see Dr. Heo-Jeng Ooi?
Dr. Heo-Jeng Ooi frequently sees patients for Contact Lenses, Eyeglasses, General Eye Consultation, Retina Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Heo-Jeng Ooi on their profile.
What languages does Dr. Heo-Jeng Ooi speak?
Dr. Heo-Jeng Ooi speaks English, Chinese (Mandarin), and Chinese (Cantonese).
How do patients rate Dr. Heo-Jeng Ooi in reviews?
162 patients have reviewed Dr. Heo-Jeng Ooi. The overall rating for this doctor is 4.94/5. They have a 4.95/5 rating for bedside manner and a 4.67/5 rating for wait time. You can read individual reviews and ratings on their profile.