What patients are saying
Overall rating
4.62
Average wait time
4.33
Bedside manner
4.67
“Dr. Kaiya Ma was excellent! It was my first visit with her and she made me feel like my health matters. I am looking forward to working with her to get down to the root of my symptoms. ”
Isaury O.November 4, 2025
About Dr. Kaiyu Ma
This provider only sees patients w/ in-network benefits or accepts self-pay. All other bookings are subject to cancellation.
Dr. Kaiyu Ma is a skilled and detail-oriented neurologist based in Middletown and Monroe, NY. Dr. Ma obtained her medical degree from Harbin Medical University in China. She then moved to the United States and completed her residency in neurology at North Shore University Hospital and her internship in internal medicine at Jersey Shore University Medical Center.
Dr. Ma is a part of Crystal Run Healthcare. She is board certified in neurology and sleep medicine by the American Board of Psychiatry and Neurology. She has treated and managed a diverse range of medical dysfunctions and is committed to providing the best comprehensive medical care available. Her areas of special interest include neuromuscular diseases, memory loss, neurophthalmology headaches, strokes, and multiple sclerosis.
Dr. Ma is fluent in English and Chinese (Mandarin). Her awareness of these languages makes her accessible to patients from a variety of cultural backgrounds. She is a dedicated family woman and enjoys spending time with her family. Outside of her practice, she enjoys traveling and reading.
Dr. Ma is sensitive to the uniqueness of each patient's situation and adapts her consultations and treatment options appropriately to accommodate individual needs and concerns. She believes in listening to each patient and creating a partnership to maintain and improve lifelong health.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Emblem Health
Medicare
UnitedHealthcare
Areas of expertise
This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Chronic Non-Alzheimer's dementia
Sleep apnea
Seizures and epilepsy
Migraine and chronic headache
Chronic Non-Alzheimer's dementia
Sleep apnea
Seizures and epilepsy
Migraine and chronic headache
Office locations
1 of 2
Education and background
Practice names
Board certifications
- American Board of Psychiatry and Neurology
- Neurology (Psychiatry and Neurology)
- Sleep Medicine (American Board of Psychiatry and Neurology)
Education and training
- Medical School - Harbin Medical University, Bachelor of Medicine
- North Shore University Hospital, Residency in Neurology
- Jersey Shore University Medical Center, Internship in Internal Medicine
Languages spoken
- English
- Chinese (Mandarin)
Provider's gender
Female
NPI number
1417158072
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.62
Wait time
4.33
Bedside manner
4.67
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
45 reviews
Most relevant
Dr.Ma was professional and informative. She gave me good feedback.
Highly recommend her!
November 24, 2025Mary Z.Verified patient
Dr was very nice and the nurse also very nice. The doctor listened to my concerns.
April 17, 2025Miriam F.Verified patient
Dr ..ma was very professional listened to my concerns and acted upon concerns and issues...
April 21, 2020Sandra K.Verified patient
Everyone in the office was wonderful. Very friendly, professional and reassuring.
December 14, 2022Kristen S.Verified patient
Dr. Ma is warm, friendly and genuine. She listens, discusses options and offers advice.
More than 1 year agoMegan G.Verified patient
Dr. Ma was very professional, thorough, and pleasant. I highly recommend her.
October 17, 2019Christine P.Verified patient
Professional and to the point. Expediently arranged for diagnostic tests.
January 30, 2017John T.Verified patient
It was ridiculous having to wait over two hours for one appointment
More than 1 year agoInitials hidden
It was very helpful and so far helped my fiancé medical issue.
November 21, 2018Morgan M.Verified patient
Dr. Kaiya Ma was excellent! It was my first visit with her and she made me feel like my health matters. I am looking forward to working with her to get down to the root of my symptoms.
November 4, 2025Isaury O.Verified patient
Yes
November 4, 2024Jose O.Verified patient
Very satisfied. Knowledgeable
More than 1 year agoMichelle P.Verified patient
I was trying to explain my frustration and she acted like she was scared of me and started backing up. Where is the compassion and empathy!
December 23, 2017Michael O.Verified patient
Awesome
July 24, 2017Robeto O.Verified patient
Very professional
More than 1 year agoWL
Both nurses & Dr were excellent!
More than 1 year agoGN
Good.
More than 1 year agoJH
Very good
More than 1 year agoDZ
Very good.
More than 1 year agoRP
Good.
More than 1 year agoJH
November 26, 2025Jacqlene V.Verified patient
November 17, 2025Arlene L.Verified patient
Less than 6 months agoInitials hidden
November 10, 2025Ronald H.Verified patient
November 5, 2025Joon C.Verified patient
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March 18, 2025Nicole T.Verified patient
August 30, 2024Maya W.Verified patient
December 4, 2023Daniell N.Verified patient
February 2, 2023Gabrielle W.Verified patient
August 16, 2022Hannah Z.Verified patient
July 21, 2022Gregory P.Verified patient
June 22, 2022Kellie B.Verified patient
May 29, 2022Noemi R.Verified patient
March 1, 2021Feliciano O.Verified patient
July 27, 2020Michael L.Verified patient
More than 1 year agoInitials hidden
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November 5, 2019Erin D.Verified patient
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August 14, 2018Michael C.Verified patient
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November 11, 2016Victor L.Verified patient
More than 1 year agoEC
More than 1 year agoSR
How soon can I make an appointment with Dr. Kaiyu Ma?
Generally, Dr. Kaiyu Ma has appointments available on Zocdoc within 1 week. You can see Dr. Ma's earliest availability on Zocdoc and make an appointment online.
Is Dr. Kaiyu Ma accepting new patients?
Dr. Kaiyu Ma generally accepts new patients on Zocdoc. You can see Dr. Ma's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Kaiyu Ma accept my insurance?
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Can I make an appointment with Dr. Kaiyu Ma online?
Yes, you can make an appointment online with Dr. Ma using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Kaiyu Ma work with?
Dr. Kaiyu Ma works with Crystal Run Healthcare.
Where is Dr. Kaiyu Ma's office located?
Dr. Kaiyu Ma has 2 office locations, including in West Nyack and Monroe, view full addresses on Dr. Ma's profile.
Which board certifications does Dr. Kaiyu Ma have?
Dr. Kaiyu Ma is certified by American Board of Psychiatry and Neurology, Neurology (Psychiatry and Neurology), and Sleep Medicine (American Board of Psychiatry and Neurology).
What are common reasons for patients to see Dr. Kaiyu Ma?
Dr. Kaiyu Ma frequently sees patients for Attention-Deficit / Hyperactivity Disorder (ADHD), Back Pain, Foot Pain, Migraine, and Neurology Consultation. You can see other visit reasons for Dr. Kaiyu Ma on their profile.
What languages does Dr. Kaiyu Ma speak?
Dr. Kaiyu Ma speaks English and Chinese (Mandarin).
How do patients rate Dr. Kaiyu Ma in reviews?
45 patients have reviewed Dr. Kaiyu Ma. The overall rating for this doctor is 4.62/5. They have a 4.67/5 rating for bedside manner and a 4.33/5 rating for wait time. You can read individual reviews and ratings on their profile.