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Dr. Satsky strives to provide the highest level of patient care and satisfaction possible by offering a wide range of procedures with her laid-back, good-natured style.
Verified Patient Reviews
She was nice, but on the cold side, not personal.
Dr. Satsky is excelent, very patiente and straight to the point. I higly recommend.
Dr. Satsky is always a pleasure! Easy to talk to and super knowledgeable.
Thoughtful, and listens
i was very pleased at the cleanliness of the office, the staff was friendly and Dr. Satsky was thorough, she did not rush through the exam.
DR. Satsky thoroughly listens and answers all questions you have. She takes her time and doesn't rush you out of the office. Best PCP I've had in a long time.
Wonderful bedside manner. Really listens. Thorough.
Very cold PCP who scolded me because I wanted to use a lap that my insurance fully covers.
Mindy is great! Very friendly and made me feel comfortable immediately.
prepared and knowledgeable. Would have liked a bit more feedback on a couple of issues--a final meeting to go over some things. very personable.
My routine physical took 1.5hrs, which was way too long. The staff were professional, but I had to wait for over 20 mins to see the person who took my height and weight...then another 20 mins to see the doctor...then another 20 mins to get my bloodwork done...then another 20 mins to get a vaccine shot. Mindy was friendly, but rushed. Didn't finish referring me to another doctor, and didn't finish answering all my questions before she left hurriedly. Don't recommend. Big waste of time.
Dr. Satsky was great! I had to wait about 25 minutes to see her but overall a great experience.
Dr. Satsky was very nice. She had an excellent bedside manner and I would definitely see her again.
Did not care about my illness simply wanted to get me out of her office asap. Felt like I was being very rushed and no attention was given. They recommended me to another specialist. Went to the other specialist. 1.5 months later and I never received the results of my labs. I've been calling several times and leaving messages to the office but no answer. Very unsatisfied.
Dr. Satsky was very attentive and thorough during my general check-up and was overall really wonderful to interact with.
Good. Glad to get her insight on my health
Dr. Satsky is professional, has a good bedside manner and importantly, she listens!
I didn't feel listened to, Dr Satsky spent a large part of the consultation looking/typing into a computer - moreover I felt a little judged by her, her attitude towards my behaviour is why people lie to their doctors
Dr. Satsky was very professional and great with communication. She responds very quickly with questions (via phone/ Beth Medical's patient portal).
My visit to Dr, Satsky was very good.
Dr. Satsky is thorough, smart, and has wonderful bedside manner. There's always a bit of a wait between the nurse checking me in and the doctor coming in, that's the only downside.
Dr. Satsky is always professional. She takes an interest in my health and personal life. I would recommend her because she has been my PCP for 6 yrs.
I have seen her for 13 years and she never disappoints. She saw me earlier than my scheduled appointment. She diagnosed my problem and alleviated the discomfort and referred me to a specialist who will see me right away.
Very professional, and dedicates enough time to the patients. The office staf if very friendly and professional as well.
Dr. Satsky is awesome! Great office staff, too. I was seen right away, the nurse was very friendly, and Dr. Satsky made me feel comfortable. Highly recommended!
My visit overall was great. The waiting room is clean and pleasant, I was taken back almost immediately and seen very soon after. Dr. Satsky was very kind and helpful, though a bit rushed. All in all a remarkably quick and painless experience. On another note, they did seem to have an issue with appointments scheduled on Zocdoc. You are probably better off calling the office directly.
She is a wonderful presence, easy to talk to, a great listener, fully comprehends questions and concerns.
My visit was great! I'm super pleased that I found a great doctor on the first visit and I will definitely be back.
Dr. Satsky is caring, thorough, and professional. I highly recommend.
They didn't have my appointment on the books since I scheduled through zocdoc, and I had to wait a long time while in the exam room as I was told most of the techs and nurses were on lunch. Otherwise everyone was absolutely wonderful and I'm confident in my treatment.
A temp was working at the desk and wasn't able to give me the recommendation for the ear doctor because she couldn't figure out the printer.
Very short wait, wonderful staff, clean office and Dr. Satsky was very thorough with my physical. I would definitely recommend her as a primary care doctor.
She was great. Very welcoming and showed genuine interest and concern. Very personal experience.
Dr. Satsky is an excellent doctor.
Dr. Satsky was excellent. She is exceptionally knowledgeable and professional.
Treated with great dignity.
Don't be fooled by the clean, new office. The staff is rude, you'll wait 30+ minutes past your appoint my time, and the doctor makes it clear that she doesn't want to spend more than 5 minutes with you.
She is professional,,compassionate . She listens , which is unusual
I came earlier than my appointment because I was in the area and was seen right away. Thanks Mindy!
SHE TOOK ME EARLY. THIS WAS A FOLLOW-UP TO MY VISIT 2 WEEKS AGO. SHE IS VERY THOROUGH
Great doctor and asks many questions and helps you understand your prognosis.
Dr Satsky is amazing.
I've had two appointments with her and everything was good. I felt comfortable and everyone was pretty nice, no complaints.
Dr. Satsky was very very thorough and even consulted another doctor in the office. I felt she listened to my explanations and reviewed the meds I brought to show her. We are on the same page about meds so I appreciate that aspect of her practice.
Simply the best. Took her time, talked through everything in detail. Genuinely cared. I'm really thrilled to have found Mindy. A+++
Have seen her probably a handful of times now, and each time has been fantastic, Always very comfortable and easy to communicate with, never feel rushed and have the necessary attention required for each visit. Thoroughly explains what she's looking for and what is going on. Really would always recommend.
TOOK ME 15 MINUTES EARLIER THAN SCHEDULED. AS USUAL, MINDY WAS PLEASANT, EFFICIENT AND THOROUGH. I HAVE BEEN SEEING HER FOR OVER 12 YEARS AND SHE NEVER DISAPPOINTS ME. HIGHLY RECOMMEND HER TO ANYONE.
Great visit. Dr Satsky listened and addressed all my concerns.
I love Dr. Satsky. She is a great Dr. Caring and not afraid to listen and explore treatment options with the patient.
Dr. Satsky is great! This is my 2nd year with Dr. Satsky as my primary care physician, and couldn't be happier:) She's thorough, and always follows up personally with my blood work.
She's great, gets to the point and doesn't waste your time. Also very cheerful!
Dr. Satsky has been my primary care provider for about 5 1/2 years ,she has always been very pleasant and professional . I wait no more than 5 minutes to be called once I regrister . And the office on 23rd st. is comfortable and always clean .
Dr. Satsky was amazing. It was my first visit and very sick. After my appointment she called later that evening to see how I was doing and emailed back and forth throughout the week checking on my progress. I would definitely see her again next time I am not feeling well.
Dr. Satsky is wonderful. She is invested in your well being and goes the extra mile. I am blessed to have her on my care team!!!
Excellent manner. Compassionate.
I had an appointment at 8:30am and was called back a minute or two after completing my registration. The doctor got to me faster than I could get undressed and into the "robe"! She answered all of my questions and was appropriately attentive and pleasant. I had to wait only a few minutes for blood draw, then a few more for a shot. Formal check out process with a printed summary of your visit. Administrative side ran very smoothly.
Good. The flu shot really helped me this year.
Great doctor and great facility!
I recently moved to NYC and I was shopping around for a Primary Care Physician (which is not easy). I decided to go with Dr. Satsky based on the reviews I read on ZocDoc. From the time I walked into the facility, I was impressed with the staff and their professionalism. Dr. Satsky was also great! She has a great professional bedside manner. I was very comfortable speaking with her and she did a great job of answering my questions and consulting me on next steps, etc. Since my visit I've referred others to Dr. Satsky.
One of the best I have had. Is very patient and understanding. Doesn't rush and is a pleasure to have as my GP.
Dr. Satsky was professional and friendly. She listened to me and didn't rush me out of her office. A +!!!
I always enjoy visiting Dr. Satsky, she's a great Primary Care doctor. She's smart, efficient, and caring.
I love Mindy - she has been my doctor for over 10 years
She is an excellent physician with an excellent "bedside manner," i.e., way of relating to patients. I never really appreciated this until I was referred to someone whose bedside manner was what amounted to "blame the patients". Ugh. Dr. Satsky is the opposite, a really compassionate physician who tries to understand.
It felt like an upscale clinic. The office was clean and nice but run like a clinic. There was only one receptionist and a TON of people coming through the office, not enough help. I wish the doctor was a bit friendlier and warmer but she was fine.
Very professional, thoughtful, and prompt. Would highly recommend her to anyone.
Everyone at BIMG is pretty awesome. I have never even really needed or had any kind of Primary Care before but am so happy to say that I have found a place that I love! Every provider I have seen here has been attentive, prompt and caring. Great follow-up and support all around.
SAME AS ALWAYS, THOROUGH AND PLEASANT. SHE EVEN TOOK ME 20 MINUTES EARLY. BEST DOCTOR I HAVE EVER SEEN
Mindy was nice but I had to wait for a long time. Staff was friendly and facility was clean.
I went in for a basic check-up this morning. The office is very nice and clear and easy to find. Everyone I interacted with during my visit was super professional and warm. Dr. Satsky is super friendly and knowledgable. Will definitely keep seeing her.
The lab left my blood work unrefrigerated and then called to say I might have a thyroid infection as a result. That's serious guys - not super happy with that service.
She is very professional and warm and thorough. She took her time and listened to my personal requests and gave me all the services I needed. The medical center is also very modern, clean, and high class. The front desk and payment staff need improvement on being more welcoming and helpful.
Dr. Satsky was helpful, personable, and professional. She listened to me, took my concerns seriously, and answered all of my questions. I would definitely go back to her. My only complaint about the appointment was the wait time-- in addition to the wait to see the doctor, there were significant wait times between several tests that I needed, so although I probably only spent 30-40 minutes or so with doctors/nurses/assistants, I was there for over two hours.
I was there for a physical. Dr. Satsky ran late with her previous appointments and hence I waited for more than 30min to be seen. Once available, the appointment felt rushed for a "thorough eximination" and didn't quite give me the confidence that I was "checked through" thoroughly enough. I've had better experiences before.
Dr. Satsky is great! No complaints there -- heard me out and is doing everything possible to make sure I'm healthy. Only issue was I waited in the exam room for nearly an hour before I was seen.
She is thorough and very professional
I had an early morning appointment at 8:30 and the office staff was really friendly and patient while I filled out the paperwork. I got right in to see Dr. Satsky and she was very observant and helpful! I would definitely go again!
She was concerned and thorough Listened to what I thought the problem was and didn't put down the "internet diagnosis" I had done
FANTASTIC AS USUAL. SHE EVEN TOOK ME 25 MINUTES BEFORE MY APPONINTED TIME
She listened very well and went above and beyond. I went in for an ENT referral and I got an additional referral and a really thorough exam. The lady at the front desk was less than helpful, but the doctor made sense of everything. The office space is really nice!
Pretty standard doctor visit. My only real complaint was the waiting. My apt was for 2.15 and i didnt leave until 4pm. But think that's standard at any doctors. Nurses and Techs were super nice which made the waiting a bit easier... Checkout lady was a bit curt but overall painless visit...
Appointment was for 4:45. Waited 20 minutes beyond this in the waiting area. Then another 35 in the room before being seen by Dr. Satsky. Punctuality is not very good.
She was rude to me when I began asking questions she clearly didn't know the answers to. She Googled some of the answers while I was with her.
WAS TERRIFIC. SHE IS VERY SMART AND HER MEDICAL KNOWLEDGE IS TOP-NOTCH
I usually go to this office for walk-in clinic and have seen other doctors there. Dr. Satsky is great, and maybe because it was the mid-afternoon vs. the morning, there wasn't as much of a wait at all. The reception and check-out staff there can be hit or miss in terms of how friendly they are but I had a great experience for this appointment.
She was nice and easy going. I'm glad I choose her.
Great doctor and really cares
I can talk to her very comfortably. she explains very well, simple, and clear. I fully understand my results although English is my second language.
Dr. Satsky is a reliable, friendly general doctor. I've seen her for several years and I like her. She always takes time to go over your concerns and answer questions.
Dr. Satsky was very nice and I didn't feel like she was rushing me out of her office. Normally New York doctors that accept walk ins will just try and squeeze as many people into a day as possible but she actually takes the time to sit down with you and answer any questions you have and will personally follow up with you by phone.
Very professional doctor and great staff!!
I liked Dr. Satsky's bedside manner however, her office staff leaves a lot to be desired in my opinion. The wait time was 30 minutes or more and the guy at the front desk didn't appear to care for his job. I had been living in the mid-Huson Valley for the past 10 years and needed to establish a relationship with a primary care physician in NYC. Once I was in the exam room Dr. Satsky was pleasant and attentive, she wanted basic blood work run and told me they could draw it right there which saved me making another appointment at a separate location. I mean, who doesn't like one-stop shopping? I had a lab order from my GYN which Dr. Satsky was happy to fill. The person who drew my blood couldn't get the vial to fill once the needle was in my arm and simply moved it around until it did which left me with swelling and bruising for a week. Among other things, Dr. Satsky ordered a tetanus shot which the nurse didn't give me (probably for the best) and I forgot until later that day when I was at work. When I called to tell the office about the mistake I was told I'd have to return, when I explained that I'd already started work she told me to make another appt. Really?! for their oversight? They did go ahead and charge my insurance co. for the shot. A while later I got a bad sore throat and wanted to see Dr. Satsky to rule out strep and I was told to come in and get on the drop-in list. I waited for over an hour and was told Dr. Satsky was starting her appts and wouldn't be able to see me nor would anyone else. Sadly, I cannot use Dr. Satsky and I will be looking for a new primary care physician.
love the new office staff was very friendly and nice
Doctor Satsky is great! She has excellent bedside manner. She is very knowledgeable and I had no wait time. Couldn't ask for better.
Always a pleasure.
Very professional, thorough, & easy to talk to...HIGHLY RECOMMEND HER!!
I needed to find a new primary care doctor because of a change in my insurance coverage. I am very happy I chose Dr. Satsky, I had a complete physical, I felt comfortable with her, she was very pleasant, knowledgeable and thorough. She answered all my questions and referred me to specialist for the management of all my medical needs. I was very satisfied with all the staff that assisted me at my appointment and I would highly recommend Dr. Satsky.
Dr. Satsky was great. It took a while to have blood taken, but everyone I came into contact with was great.
I really like Dr. Satsky. She's friendly, thorough, and I never feel rushed with her. I've never waited more than a few minutes to be seen with an appointment. Overall, a reassuring and pleasant experience.
Dr. Satsky listens to my concerns and makes recommendations and/or referrals when needed. She also raises questions and topics I might not have thought of. This has been the case in several visits I have had with her over the past year.
Like her personally, but won't be back as I waited 1:15. Doctors really need to get it together. Other highly paid professionals in the city don't seem to have this problem with keeping a schedule and all of our time is valuable.
very friendly and personable
She's wonderful, just wish the wait for the nurse didn't take so long every time I come.
She is awesome!! I would definitely recommend her to anyone!! :)
I think she was great I'm think of change my primary doctor to Mindy Satsky
She was very pleasant, kind and professional. Couldn't ask for much more.
Dr. Satsky is wonderful, very warm and thorough. However, was not so impressed by admin staff.
FANTASTIC. TOOK ME EARLY AND DID HER DIAGNOSTICS
My experience with Dr, Satsky was a very good one. She has a wonderful bedside manner and made me feel very comfortable. She was also very knowledgeable and answered all my questions. When I told her that I was leaving on a business trip in a couple of days she was able to get me in to to see an orthapedic surgeon for x-rays etc. that same day.
Very professional and thorough.
Dr. Satsky is a very thorough and nice doctor. I would highly reccomend her.She is very nice, spent a lot of time with me and had lots of suggestions. I never once felt rushed by her and the staff and nurses at her office were all very nice and professional as well. Dr. Satsky went beyond what other doctors usually do (test wise) and was very knowledgable. I feel very lucky to have found her.
Dr. Satsky, is very detail and pleasant with patients.
The doctor was very responsive, listened carefully and asked the right questions. Her proposed treatment helped. She even googled the name of the illness to show me diagrams :) Overall, helpful and nice. Recommended.
Very pleasant experience- and I hate dr visits! This was actually very pleasant!!!
She is very perceptive, helped with a problem that another doctor did not help.
Professional, clean, friendly, and informative.
Dr. Satsky always listens to my concerns and answers my questions. I feel that I can speak openly with her and she is always reasonable. Office wait time is always less than 30 minutes. It's clean and the staff is friendly. I definitely recommend her.
She is a good doctor who takes the time to answer any questions or address any concerns. Her manner is friendly and supportive, but also professional and knowledgeable. I definitely recommend her.
SHE IS TERRIFIC, VERY THOROUGH AND KNOWLEDABLE THE NEW DOCS FACILITY AT 23RD AND EIGHTH AVENUE IS OUTSTANDING. VERY PLEASANT EXPERIENCE.
The Second time in six months I've made an 8:30 a.m. appt and had to wait over an hour -- it's too frustrating and stressful to have to wait so long... Plus I wanted to call someone before the visit to discuss a form I needed, and there is no way to talk to someone in person on the phone.
Short wait time, great renovations to the office, efficient appointment scheduling, and Dr. Satsky took time to answer my questions and make me feel comfortable.
I have been a patient of Dr. Satsky for over 10 years for my diabetes and she has been very supportive. She is a great doctor! Also, the new office at 309 W. 23 st is very patient friendly.
Dr. has great bedside manner.
WONDERFUL! My first visit to the new Beth Israel facility. Clean! Professional! Dr. Satsky was wonderful and referred my father to the orthopedic doctor on duty and even rushed to get us to him before he left so me and my 91 year old father didn't have to return. The orthopedist, Dr Arnouk was equally great, checking out me Dad immediately and prescribing some pain medication. FIVE stars for these wonderful young doctors and the new facility!
Very pleased to have found such a knowledgeable, personable professional, someone I will be happy to see again.
She has a great presence and is really sharp. I feel like I finally found a great primary doctor for me...
I am absolutely thrilled by the care provided by Mindy Satsky and her staff. The office is clean and charming, not a hell hole like other waiting rooms. I will only visit Mindy Satsky from now as a primary physician.
She may have been well qualified as a doctor, however, she seemed to suggest that I was imagining my symptoms, which were the result of metal poisoning from dental materials. While she did call me when my blood tests results were back to say that I might consider removing the titanium implant that was causing the problem, which before she had felt was better to keep in my mouth, she had already insinuated that the problem was in my mind and I'd found a different doctor.
Best attitude of any doctor I've ever been to.
Mindy was very knowledgeable, very sweet and easy to talk to. The office also made a point of calling back after my physical to let me know everything was as it should be. I'd definitely recommend her to anyone.
Dr. Satsky has been my dr for years now and I always walk away with a great feeling that whatever is wrong will be ok. She is sincere, kind and takes the time to listen to me........that makes all the difference.
She is as pretty as she is talented, patient, and intuitive. I feel very comfortable with her, and not at all hurried.
The doctor was great but in between being let into the exam room and the doctor coming in I waited 25 minutes, then another 35 between the doctor and a phlebotomist. Overall I spent 2 hours in an appointment for just an annual physical which was far too long.
Dr Satsky was great. She got what I needed very efficiently and was very kind.
Mindy was great- very personable and friendly!
Dr. Satsky is amazing. She is a great listener and an even better doctor. I have been with her for years.
Dr. Satsky was very nice but my appointment time was 1:15 and I didn't see her until 2:15 and that's only because I had a freak out.
She was professional and friendly. She asked plenty of questions and listened intently to my answers. She was very thorough with my examination.
Great friendly attentive
Great - highly recommend
Dr. Satsky listened to my questions and concerns. She took her time to explain everything.
She made sure I was confident of her findings about my health
Dr. Satsky is great. Very no-nonsense and nice.
She was really knowledgeable and friendly, was not annoyed by my hundreds of questions like other doctors I have seen in the past. Was really helpful. Overall, really happy with her.
Already recommended her to my friends
Excellent. Made me feel very comfortable, and the nurse who saw me prior (Tina) was so lovely! Highly recommended :)
Overall good experience.
Very much appreciate all of the information dr satsky was able to provide me with. She is lovely and wonderful and I can't wait to see her again.
Dr. Satsky put me at ease but was also direct and quick.
I went to Dr. Satsky to get a regular physical. She was extremely nice and thorough. I also got blood taken by Christina, the nurse, who was so friendly! The wait time was over 30 minutes, however, so bring a book and be prepared to wait.
Very direct and to the point. Extremely professional.
Dr. Stasky had a very nice bedside manner and seemed to have a great deal of knowledge of my particular issues.
She is awesome!!!
She was great. Very friendly, professional and efficient.
She was rude, curt, and I would never recommend her to anyone. Much better doctors in this practice. She told me I had an infection and then wouldn't give me an antibiotic to cure it.
Dr. Stasky is great - she has been my physician for years.
Very nice, helpful and professional. A great doctor and I'd recommend her fully. A bit of a wait in the front office, but I usually don't blame that on the doctor.
This doctor was brisk and had a generally unpleasant attitude. She forgot to order tests and left me in the room for 40minutes after a regular yearly physical just waiting there. Not to mention that she barely did the physical. I had to get dressed, go out, and remind the staff that I was there. She made no point of explaining what tests were for, never discussed if I agree to them or not, she didn't even tell me whether the appointment was over or not, and what future procedures had to be done. She did not treat any of my concerns, she just handed me another referral to another doctor. She was terrible. I have nothing good to say.
Very nice. Answered all of my concerns in a professional way.
I have been with Dr Satsky for years; she is bright, experienced and compassionate. One of the best GP's in the city.
I loved Dr Satsky, but wow! The wait is long here, even if you have an appointment you are looking to over an hour wait, if that.
Dr. Satsky is great, she listens intently and makes you feel very comfortable. But the wait times in this office are atrocious everytime I go. My appointment was for 12:15 and I wasn't seen until 2pm!
She was great. New to the city so she made a few referrals that I will be following up on.
I think she is an excellent doctor and a wonderful person. She is concerned with my psyche as well as my body!
She wanted to start me on a drug that I knew had serious potential drug-drug interactions with my current medication. (I'm a pharmacist). After mentioning this interaction to her, she just said "we do it all the time" without acknowledging my concerns. Also had to wait nearly 2 hours with a noontime appointment. Walk-ins were seen faster than I was. DO NOT RECOMMEND.
Professional, thorough, pleasant.
Mindy is an amazing Dr. I have been in her care for 5 years.
She is thorough, but is very abrupt; especially when doling out results that are cause for concern. I would have appreciated some kindness when she was giving me feedback on my test results and she brushed me off when I asked her serious questions.
Dr Satsky was pretty rude and abrupt with all her answers.She had a smirk on her face when I shared with her my problems which i found to be quite insulting.
Great Doctor. Just a shame about the organization at the clinic. Very long wait yet again.
Dr. Satsky is very caring and thorough. Tina, the nurse who took my blood pressure at the beginning of my visit has a lovely smile and makes one feel comfortable. All in all, a pleasant visit.
She's kind, helpful and professional. Thank you!
The doctor was fine, but they kept me waiting for over 1 hr though I had a specific appointment. When I asked about this 40 mins in, she told me she had no idea when I'd be seen and that there was an error where others were being seen first (it was a strange answer that didn't seem logical). Then once I had my visit (10 mins tops), I had to wait another 30 mins in the office for a nurse to take my blood work. All in all, over 2 hrs (my office is 2 blocks away). The office was a Beth Israel in Chelsea and there were some very strange people waiting (a mentally ill women, various walk-ins that seemed to be on drugs)- all in all, I wouldn't go back!
Doctor was great but the clinic itself was hap-hazard at best. Total time at the clinic for a 15min scheduled appointment = 2hrs 45min.
Dr. Satsky was very kind and extremely knowledgeable. I would highly recommend her.
Although she is nice, did not tell me anything I did not know and I was not able to give all my input into my own health despite bringing up a new health problem. No apology from either nurse or doctor for the long wait (from the scheduled appointment time to time I actually saw the doctor was 1.5 hours). As another fellow healthcare professional, I hold a high standard for doctors and was not impressed by this doctor's knowledge and assessment. I will likely change to another practice.
Dr. Satsky was very personable and immediately made me feel comfortable and relaxed during our first meeting. I will definitely schedule future check ups with her.
The biggest problem I had was the wait time. At the time when I booked my appointment, (which was the night before) she had many appointments available. But I was not seen for 1hr and 30mins. Then I felt like I was kinda rushed. I also had to wait about another 30mins for blood work. It was okay and I guess your normal doctors office with a long wait.
She handed me a rx for Adderall after only talking to me for 5 minutes without any prior medical records. She's great if you want some rx drugs.
I was pleased with my visit. Very thorough job done. I love using online to schedule apt
I really liked Dr. Satsky. She was very pleasant and easy to talk to. My only complaint is that, after being led back to an exam room, I had to wait for almost an hour for what amounted to a 10 min. visit. Other than that, the experience was great.