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Dr. Natalia Potapova, MD

Ophthalmologist

Professional statement

Dr. Natalia Potapova’s professional journey represents a series of impressive accomplishments. In 1997 she graduated Magna Cum Laude from the Russian State Medical University, having received a Moscow Government Scholarship for all six years of study. Shortly after she was accepted to an ophthalmology residency at Moscow’s renowned and highly selective Eye Microsurgery Institute, headed by Sv. Fyodorov. She completed this residency in 1999 and immediately started practicing ophthalmology in Moscow. After deciding to move to the United States to further her professional career, Dr. Potapova was accepted into a preliminary internal medicine internship at St. Raphael Hospital at Yale School of Medicine which she completed in 2005. Dr. Potapova then received a clinical fellowship at the NIH, National Eye Institute in Bethesda, MD, with Dr. Nussenblatt and Dr. Clarke, where she worked from 2005 until 2006. After a challenging selection process, Dr. Potapova was chosen for her ophthalmology residency at Louisiana State University’s Shreveport Medical Center Department of Ophthalmology. She completed this program in 2009. This program is ranked as one of the top ten programs in the country in regards to surgical cases performed by the residents. Dr. Potapova’s in-service exams during her residency were rated in the 90th percentile or higher among other ophthalmology residents across the U.S.

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Specialties

  • Ophthalmologist

Practice names

Hospital affiliations

  • The New York Eye and Ear Infirmary

Board certifications

  • American Board of Ophthalmology

Education and training

  • Louisiana State University, Shreveport, Residency in Ophthalmology
  • National Eye Institute, Fellowship in Ophthalmology
  • Yale University (Internship)
  • Medical School - Russian National Research Medical University named after N.I. Pirogov, Doctor of Medicine
  • Eye Microsurgery Institute, Moscow, Residency in Ophthalmology

Zocdoc awards

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Languages spoken

  • English
  • Russian

Provider's gender

Female

NPI number

1518169630

Office locations

Eye Care on 5th Avenue

25 5th Ave, Unit 1A

New York, NY 10003

Patient reviews
All reviews have been submitted by patients after seeing the provider. For more information, check out our Patient Knowledge Base.
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Dr. Potapova is wonderful and very thorough as well as being nice! Couldn't be happier and get great treatment as well.
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Dr Potapova is an outstanding physician- a meticulous, knowledgeable, compassionate professional.
Less than 1 month ago
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Helpful; thorough but quick!
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Great appointment! She was very thorough and listened to my concerns. I will definitely be coming back.
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She was wonderful. I just moved to New York and had to find an opthamologist and was very happy with my first visit. She was extremely thorough and checked under my eyelids which I’ve never had an eye doctor do. Sheexplained the procedures and the findings of the test in a way that was way to understand but also what risks I had so I know what to look for in my next exam. Highly recommend her.
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Dr. Potapova is the absolute BEST! I have seen a few different ophthalmologists in the city, all of which I had terrible experiences. She is kind, smart and efficient. I never write reviews but wanted to leave one for her sinceshe has helped my eyes tremendously. Couldn't recommend her more.
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Natalia was very kind and thorough. She explained everything to me so that I would have a better understanding of my symptoms going forward. Very knowledgeable and I liked her responses to my questions.
Less than 3 months ago
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It was the first time a saw this doctor because my regular ophtalmologist was not available. She was so professional and nice I just don't want to go to my previous doctor any more. She is very nice and helpful.
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Dr. Potapova was very thorough in her eye exam. She explained her diagnosis, treatment options and how to use the medication appropriately. She was easy to speak with and very professional.
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Very detail-oriented, nice, highly educated doctor.Very happy she is my eye doctor.
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Very professional.
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Very nice doctor, and cozy space, would highly recommended.
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Dr. Potapova herself was great, very professional and thorough. Her receptionist on the other hand was so brusque and unpleasant I almost left before seeing the doctor.
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She was so gentle and nice. She diagnosed me right away, when I saw 2 other opthamologists who couldn't tell me exactly why I was getting so many styes. Very thorough and patient. Really great experience! Recommend to all.
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Doctor was great. Receptionist was a little cold/curt
Less than 3 months ago
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Very friendly and communicated the issues surrounding my condition and treatment options professionally and clearly.
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She's caring and professional. Efficient, but willing to answer questions to my satisfaction.
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Natalia was knowledgable, thorough, and gave good advice. It went as well as any appointment could go.
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She was great and treated my problem swiftly, while answering any questions i had.
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Dr. Potapova was wonderful! Very direct, while also kind.
Less than 3 months ago
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Very professional, and clear about deductibles and what to expect. Fast, yet thorough appointment with everything explained to me. I have not been to an eye doctor since I was a kid and never wore glasses, so felt very well takencare of and guided. Beautiful office, plus, they made me a fine cuppa coffee while I filled out forms.
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Dr. Potapova's office assistant was very helpful in straightening out my insurance. I saw the doctor within five minutes of my appointment time. Very pleased with my visit, and I would recommend Dr. Potapova.
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Very nice and happy to answer questions that I had. She had a very gentle bedside manner and took time to explain everything she was going to do for testing before actually performing anything. She was also very thorough in addressing results and what to do going forward.
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Doctor's visit was fine, but the receptionist was not very helpful or professional.
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The ophthalmologist was fine. Her exam was thorough. No complaints really. She wasn't the friendliest, but I don't find that a factor in medical care. This review is about the office administrator. I do NOT recommend visiting this office dueto the inappropriate intonation and communication skills of said administrator. Upon sorting out a billing matter, she raised her voice to me on the phone, shouting. I have my Masters in Health Policy and Administration. I understand how medical billing works, and I have no idea why this woman was incredibly rude. This was extremely unprofessional, and there are many different ways a simple phone call could have been handled. She also said she called me multiple times, and I have no record of these calls. Turns out she was calling my fiance. My fiance also has no record of her calls. Given the volume of doctors in New York City, and I'm sure the much more pleasant administrators in turn, I would highly recommend looking elsewhere. Life is stressful enough, no need to deal with rude administrators over medical billing.
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I feel that Dr Potapova is efficient and experienced, has done this for a while :)
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I've seen this doctor several times, and I highly recommend her. She is very pleasant, thorough, patient and professional. Nice office atmosphere.
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Thanks Dr. Potapova for giving me a thorough eye examination. She made sure I had no dryness issues like the last time I visited. She also made sure to give me clear instructions regarding my next shot at contacts.
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Natalia was very warm and thorough in answering any questions I had. I would return in the future.
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thorough, professional. gave me some tips on eye care I didn't know.
Less than 1 year ago
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Dr Potapova is knowlegeable, professional and straight to the point. No time wasted once in her cabinet, yet the exam is very thorough. The receptiomist however needs to be trained on what a deductible is! She was overwhelmed and insisted thatI paid more than the copayment because my "deductible was not met"! She had to call my insurance to verify that I only owed the copayment. She did the exact same thing to the patient after me!
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Natalia was nice and professional, would definitely be back because of her. But the receptionist in the front (an older Russian lady) was racist, she asked to see my ID because she "believed" I wrote my address wrong... She probably sawthis Latin girl there and wanted to see that if I had documents
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Amazing doctor! Very caring and intelligent. Dr Potapova took her time to answer all of my questions and concerns and also steered me in the right direction. Best ophthalmologist!
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Considero que no me dio algo acorde con el malestar que traia, una simple pada y 13h despues sigo con dolor hinchada y sin mejorar
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Compassionate and professional doctor. Very thorough with everything she's doing.
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Dr. Potapova is simply amazing. Very thorough examination. And I did exactly as she instructed and recovered quickly. Highly recommend.
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Absolutely loved her! First of all the office was beautiful and so clean. She took a lot of time with me to understand my concerns and then she did a very thorough exam. She was a lovely person and I will definitely be going back again!
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Natalia is a real professional. Feels like she knows what she's doing pretty well and loves it. She answered all my questions and concerned. No wait time. You're my ophthalmologist since now! Highly recommended!
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I needed an appointment quickly, to deal with a potential issue before I went out of the country on my honeymoon. I was able to schedule with Dr. Potapova on short notice, and was seen very shortly after I arrived (earlierthan my scheduled appointment time). Dr. Potapova was extremely helpful and thorough, and the appointment gave me great peace of mind.
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Very thorough examination. Answered all my questions in layman’s terms so I could understand. Highly knowledgeable.
Less than 1 year ago
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I felt that Dr Natalia Potapova regularly conducts similar eye tests, since many years, and knows exactly what to look for. I felt strong confidence in her analysis and conclusions. I intend to carry out future checks also with Dr Natalia Potapova.
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Dr. Potapova is a wonderful doctor! She saved my mom’s vision. My mom vision was very bad: she had an old childhood trauma to one of her eyes and needed a cataract surgery for both eyes. My mom’s case was reallydifficult, but both surgeries were done without any complications! Even nurses who work at the eye surgery center said that Dr. Potapova is the best doctor and they see surgeries done by many doctors. We are forever grateful to Dr. Potapova and highly recommend her to all our friends!
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Very pleasant, professional, and attentive. Highly recommended!
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Dr. Potapova was very thorough in explaining my diagnosis and treatment methods. She made me feel confident in her abilities.
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I am highly recommend Dr. Natalia Potapova. She is very professional . All was excellent.
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Easy office to get to. Kind professional doctor. She explained everything she did and seemed knowledgeable about my particular condition.
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I felt like Dr. Potapova really listened to my concerns and throughly examined my eyes. She explained in simple terms what was wrong with my eyes and how to take care of them. She also still saw me even though igot lost finding the office and was over 15 minutes late for my appointment. I definitely recommend her!
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There was a complication over my insurance but otherwise, I love how thorough Dr Potapova is with her exam and explanations.
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Nice office, polite receptionist, very little wait time. The doctor was professional and explained everything very well.
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Dr Potapova is a great, straightforward and thorough doctor. She's also very nice and respectful of your issues you may come in with. Great experience seeing her.
Less than 1 year ago
Source: Zocdoc
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