Dr. Natalia Potapova, MD

Ophthalmologist

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General Eye Consultation
25 5th Ave, Unit 1A, New York, NY, 10003

Qualifications and Experience

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Professional Statement

Dr. Natalia Potapova’s professional journey represents a series of impressive accomplishments. In 1997 she graduated Magna Cum Laude from the Russian State Medical University, having received a Moscow Government Scholarship for all six years of study. Shortly after she was accepted to an ophthalmology residency at Moscow’s renowned and highly selective Eye Microsurgery Institute, headed by Sv. Fyodorov. She completed this residency in 1999 and immediately started practicing ophthalmology in Moscow. After deciding to move to the United States to further her professional career, Dr. Potapova was accepted into a preliminary internal medicine internship at St. Raphael Hospital at Yale School of Medicine which she completed in 2005. Dr. Potapova then received a clinical fellowship at the NIH, National Eye Institute in Bethesda, MD, with Dr. Nussenblatt and Dr. Clarke, where she worked from 2005 until 2006. After a challenging selection process, Dr. Potapova was chosen for her ophthalmology residency at Louisiana State University’s Shreveport Medical Center Department of Ophthalmology. She completed this program in 2009. This program is ranked as one of the top ten programs in the country in regards to surgical cases performed by the residents. Dr. Potapova’s in-service exams during her residency were rated in the 90th percentile or higher among other ophthalmology residents across the U.S.

Zocdoc Awards

Verified Patient Reviews

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I feel that Dr Potapova is efficient and experienced, has done this for a while :)

(Verified Patient)

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I've seen this doctor several times, and I highly recommend her. She is very pleasant, thorough, patient and professional. Nice office atmosphere.

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Thanks Dr. Potapova for giving me a thorough eye examination. She made sure I had no dryness issues like the last time I visited. She also made sure to give me clear instructions regarding my next shot at contacts.

(Verified Patient)

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Natalia was very warm and thorough in answering any questions I had. I would return in the future.

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The ophthalmologist was fine. Her exam was thorough. No complaints really. She wasn't the friendliest, but I don't find that a factor in medical care. This review is about the office administrator. I do NOT recommend visiting this office due to the inappropriate intonation and communication skills of said administrator. Upon sorting out a billing matter, she raised her voice to me on the phone, shouting. I have my Masters in Health Policy and Administration. I understand how medical billing works, and I have no idea why this woman was incredibly rude. This was extremely unprofessional, and there are many different ways a simple phone call could have been handled. She also said she called me multiple times, and I have no record of these calls. Turns out she was calling my fiance. My fiance also has no record of her calls. Given the volume of doctors in New York City, and I'm sure the much more pleasant administrators in turn, I would highly recommend looking elsewhere. Life is stressful enough, no need to deal with rude administrators over medical billing.

(Verified Patient)

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Dr Potapova is knowlegeable, professional and straight to the point. No time wasted once in her cabinet, yet the exam is very thorough. The receptiomist however needs to be trained on what a deductible is! She was overwhelmed and insisted that I paid more than the copayment because my "deductible was not met"! She had to call my insurance to verify that I only owed the copayment. She did the exact same thing to the patient after me!

(Verified Patient)

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thorough, professional. gave me some tips on eye care I didn't know.

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Natalia was nice and professional, would definitely be back because of her. But the receptionist in the front (an older Russian lady) was racist, she asked to see my ID because she "believed" I wrote my address wrong... She probably saw this Latin girl there and wanted to see that if I had documents

(Verified Patient)

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Amazing doctor! Very caring and intelligent. Dr Potapova took her time to answer all of my questions and concerns and also steered me in the right direction. Best ophthalmologist!

(Verified Patient)

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Considero que no me dio algo acorde con el malestar que traia, una simple pada y 13h despues sigo con dolor hinchada y sin mejorar

(Verified Patient)

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Compassionate and professional doctor. Very thorough with everything she's doing.

(Verified Patient)

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Absolutely loved her! First of all the office was beautiful and so clean. She took a lot of time with me to understand my concerns and then she did a very thorough exam. She was a lovely person and I will definitely be going back again!

(Verified Patient)

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Natalia is a real professional. Feels like she knows what she's doing pretty well and loves it. She answered all my questions and concerned. No wait time. You're my ophthalmologist since now! Highly recommended!

(Verified Patient)

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I needed an appointment quickly, to deal with a potential issue before I went out of the country on my honeymoon. I was able to schedule with Dr. Potapova on short notice, and was seen very shortly after I arrived (earlier than my scheduled appointment time). Dr. Potapova was extremely helpful and thorough, and the appointment gave me great peace of mind.

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Very thorough examination. Answered all my questions in layman’s terms so I could understand. Highly knowledgeable.

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Dr. Potapova is simply amazing. Very thorough examination. And I did exactly as she instructed and recovered quickly. Highly recommend.

(Verified Patient)

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Dr. Potapova is a wonderful doctor! She saved my mom’s vision. My mom vision was very bad: she had an old childhood trauma to one of her eyes and needed a cataract surgery for both eyes. My mom’s case was really difficult, but both surgeries were done without any complications! Even nurses who work at the eye surgery center said that Dr. Potapova is the best doctor and they see surgeries done by many doctors. We are forever grateful to Dr. Potapova and highly recommend her to all our friends!

(Verified Patient)

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I felt that Dr Natalia Potapova regularly conducts similar eye tests, since many years, and knows exactly what to look for. I felt strong confidence in her analysis and conclusions. I intend to carry out future checks also with Dr Natalia Potapova.

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Very pleasant, professional, and attentive. Highly recommended!

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Dr. Potapova was very thorough in explaining my diagnosis and treatment methods. She made me feel confident in her abilities.

(Verified Patient)

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I am highly recommend Dr. Natalia Potapova. She is very professional . All was excellent.

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Easy office to get to. Kind professional doctor. She explained everything she did and seemed knowledgeable about my particular condition.

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I felt like Dr. Potapova really listened to my concerns and throughly examined my eyes. She explained in simple terms what was wrong with my eyes and how to take care of them. She also still saw me even though i got lost finding the office and was over 15 minutes late for my appointment. I definitely recommend her!

(Verified Patient)

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There was a complication over my insurance but otherwise, I love how thorough Dr Potapova is with her exam and explanations.

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Nice office, polite receptionist, very little wait time. The doctor was professional and explained everything very well.

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Doctor's visit was fine, but the receptionist was not very helpful or professional.

(Verified Patient)

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Great doctor--I am highly myopic and so contacts are difficult to find, but Dr Potapova said she'd call manufacturers to see if she could get samples in my prescription.

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Dr. Potapova was very professional and efficient. She was clear in my diagnosis and instructions for my prescription. I feel like I am in good hands.

(Verified Patient)

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She was kind and thorough. Office is very nice as well.

(Verified Patient)

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Dr Potapova was very helpful and informative and spent more time with me than most doctor visits. She explained everything very thoroughly.

(Verified Patient)

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Very knowledgeable and thorough

(Verified Patient)

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Dr Potapova is a great ophthalmologist. She is very thorough in her screenings and great at articulating a treatment plan. She is a very good caretaker and was quick to examine my eyes despite not having a receptionist at that moment.

(Verified Patient)

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Quick and reassuring diagnosis, clear instructions, very helpful

(Verified Patient)

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The doctor and her assistant are very professional and accommodating. I had to bring my 8 months old baby. They were very patient and went the extra mile to make us feel comfortable. My wait time was minimal.

(Verified Patient)

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Very professional, good at explaining things although I do have a background knowledge too. Even though I made the appointment overnight last minute on zoc doc the office was still prepared to see me. I'd definitely go again

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Dr. Potapova is a wonderful doctor who has great bedside manner and doesn't make you feel rushed. She listened to all my symptoms attentively and patiently and was very thorough in her questions and examination. She was also very detailed when going over her diagnosis and giving a treatment plan.

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High profesional, excellent.

(Verified Patient)

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Dr. Potapova was very nice, thorough and explained everything very clearly as we went through the exam. I will definitely be going back in the future.

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Dr Potapova is a great, straightforward and thorough doctor. She's also very nice and respectful of your issues you may come in with. Great experience seeing her.

(Verified Patient)

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She seemed very thorough and attentive!

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