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Dr. Natalia Potapova, MD

Ophthalmologist

New York, NY

About Dr. Natalia Potapova

Dr. Natalia Potapova’s professional journey represents a series of impressive accomplishments. In 1997 she graduated Magna Cum Laude from the Russian State Medical University, having received a Moscow Government Scholarship for all six years of study. Shortly after she was accepted to an ophthalmology residency at Moscow’s renowned and highly selective Eye Microsurgery Institute, headed by Sv. Fyodorov. She completed this residency in 1999 and immediately started practicing ophthalmology in Moscow. After deciding to move to the United States to further her professional career, Dr. Potapova was accepted into a preliminary internal medicine internship at St. Raphael Hospital at Yale School of Medicine which she completed in 2005. Dr. Potapova then received a clinical fellowship at the NIH, National Eye Institute in Bethesda, MD, with Dr. Nussenblatt and Dr. Clarke, where she worked from 2005 until 2006. After a challenging selection process, Dr. Potapova was chosen for her ophthalmology residency at Louisiana State University’s Shreveport Medical Center Department of Ophthalmology. She completed this program in 2009. This program is ranked as one of the top ten programs in the country in regards to surgical cases performed by the residents. Dr. Potapova’s in-service exams during her residency were rated in the 90th percentile or higher among other ophthalmology residents across the U.S.

In-network insurances

  • Aetna
  • Anthem Blue Cross
  • Anthem Blue Cross Blue Shield

Specialties

  • Ophthalmologist

Practice names

Hospital affiliations

  • The New York Eye and Ear Infirmary

Board certifications

  • American Board of Ophthalmology

Education and training

  • Medical School - Russian National Research Medical University named after N. I. Pirogov
  • Yale University (Internship)
  • Louisiana State University, Shreveport, Residency in Ophthalmology
  • Eye Microsurgery Institute, Moscow, Residency in Ophthalmology
  • National Eye Institute, Fellowship in Ophthalmology

Zocdoc awards

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Scheduling hero

Languages spoken

  • English
  • Russian

Provider's gender

Female

NPI number

1518169630

Overall rating
4.9
Recent reviews
Dr. Natalia was great! She examined carefully, took her time, and paid attention to what I had to say.
Dr. Natalia was great! She examined carefully, took her time, and paid attention to what I had to say.
Initials hidden · Less than 3 months ago
The doctor was nice, and helpful. Explained everything. But the wait time was 1 hour, which I find unacceptable.
The doctor was nice, and helpful. Explained everything. But the wait time was 1 hour, which I find unacceptable.
Initials hidden · June 4, 2019

Dr. Natalia Potapova's office location

Eye Care on 5th Avenue

25 5th Ave, Unit 1A

New York, NY 10003

Patient reviews for Dr. Natalia Potapova

All reviews have been submitted by patients after seeing the provider. For more information about Zocdoc's review system, check out this FAQ.
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Based on 656 reviews
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Overall
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Dr. Natalia was great! She examined carefully, took her time, and paid attention to what I had to say.

Less than 3 months ago
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The doctor was nice, and helpful. Explained everything. But the wait time was 1 hour, which I find unacceptable.

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She was very thorough and communicative.

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Dr. Potopova is very gentle (especially appreciated for an eye exam) and explains things well. Highly recommend.

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The office was very nice, clean and well equipped. The doctors was very polite, patient, gave me proper attention (that many don’t give) and provided me the diagnostics.

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Very professional. Nice office. No wait time.

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Dr. Potapova isan excellent physician. I am so grateful that she is taking care of my eyes.

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We made the appointment and were seen the same day. Dr. Potapova was very professional, competent, and efficient. Got the job done and made the referral to a retinal specialist. Also called the specialist to prepare him for our arrival. We very much appreciated the prompt and professional service. Thank-you!!

Source: Zocdoc
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Very caring doctor and great bedside manner. Explained everything about my diagnosed condition and suggested a treatment protocol that didn’t entail prescriptions right off the bat. Only gripe is receptionist was very aloof and didn’t give any updates on what insurance said after calling to verify my benefits (had to ask) or how long until provider would be available to see me. She could use a little bedside manner.

Less than 6 months ago
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Very short wait. Receptionist was very helpful to make sure doctor was in network. Doctor was very thorough.

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The doctor was excellent, no wait time. She was super professional and fast. I would definitely go back there

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I t was my first visit to this doctor and I was very satisfied!

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Dr. Potapova is very friendly and informative. She answers all my questions, and seems very thorough, knowledgeable and is professional in her approach.

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Dr. Potapova was very friendly and thorough when explaining the status of my eye for recurring infection. The tech devices are very up to date which I found it reassuring when she examined my eyes. She is very meticulous and empathetic.

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Couldn't tell me why my eye hurts.

Less than 6 months ago
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I made a mistake and they were super helpful in helping me correct it! Like probably the only good thing that's happened to me today, legitimately.

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Dr. Potapova was friendly and knowledgeable. She gave me a thorough exam and addressed all of my concerns. Office was clean and beautiful.

Less than 6 months ago
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She was thorough. With that said, she dialated my eyes without telling me or warning me I would be unable to see for hours (have never had that done). I had to go back to my office after the appointment and could barely make it back and was unable to read anything, see my computer, dial a phone- nothing! I had a meeting with top executives at my company and couldn’t even function because I couldn’t stand the light in the room or read anything I had prepared! I actually cannot believe that happened and find it completely unacceptable.

Less than 6 months ago
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Dr. Potapova was very professional, nice and efficient. Good bedside manner, and she was very thorough with my eye screening. Office was pleasant and clean, and the location was good. The only downside was that the wait was an hour beyond my appointment time, though I think that is not unique -- it happens in most NYC medical offices after 1 PM if they accept any insurance and aren't super boutique/exclusive. Since it was later in the day, I would have appreciated a call in advance if they knew they were running that late, so I could have avoided running out of work for no reason (my hair salon can manage this for 15 minutes or more, not sure why doctors can't?). The receptionist was brusque but polite.

Source: Zocdoc
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Dr. Potapova listened patiently as I explained my issues and answered all my questions. Highly recommend her, as I have seen many doctors over the last few months and have found many of them to be rushed and dismissive!

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Dr. Potapova was extremely professional, thorough and informative. I definitely found my permanent doctor and highly recommend to others.

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Very professional, thorough examination and good communication during the exam.

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This is my 4th visit to Dr. Potapova since 2015 and she is consistently on time with respect to scheduling and her exams are always thorough.

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Dr Potapova is straightforward, professional, efficient and thorough. Exactly what I was looking for. Good listener, answered all my questions, and since my eyesight was blurry she jotted down notes for me so I wouldn't forget anything.

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Great doctor, lovely location, short wait time (about 10 minutes). Very happy!

Less than 1 year ago
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Dr. Potapova is an amazing doctor. She listened me attentively and then did all the check up thoroughly. Then she took the time to explain in detail my condition and what measures could be taken. Also, she referred my to an eye surgeon and called his office to schedule an appointment right away.

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Dr. Potapova was extremely thorough. I felt well-taken care of, and am confident in my diagnosis and treatment steps. I am so happy to be under her care. And the office is beautiful and very clean -- which is a huge plus!!

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Dr. Potapova was very informative and professional! Would definitely recommend.

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She is great and very receptive to concerns!

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Dr. Natalia Potapova is a very attentive and thorough specialist. I would recommend her over any other eye specialist I have seen in NYC

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Dr. Potapova has been very nice, patient, and very helpful. I highly recommend her.

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Very nice and detailed. Answered all my questions.

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The visit was great and she was very helpful. Other than the long wait (which she apologized for) I have no critiques. For reference I have a family full of physicians and am used to top notch care. She is top notch.

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Very courteous and knowledgeable and willing to share all important information. This was by far the best ophthalmology experience I’ve had in 10 years in NYC.

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Dr. Potopova is efficient and calm. She answers your questions completely and is compassionate. I go to her whenever I have any kind of issue with my eyes and can trust her to help me resolve and treat the problem.

Source: Zocdoc
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Dr Potopova is great. She is thorough, explains everything, and makes the visit comfortable, even though drops and lights are going into your eyes. I have great confidence in her, which is harder to find these days.

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Another thorough visit as usual. I really like how she takes her time with patients.

More than 1 year ago
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Perfect!!!

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She was amazing. She was very professional and answered all of my questions thoroughly.

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Dr. Potapova is wonderful and very thorough as well as being nice! Couldn't be happier and get great treatment as well.

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Dr Potapova is an outstanding physician- a meticulous, knowledgeable, compassionate professional.

More than 1 year ago
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Helpful; thorough but quick!

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Great appointment! She was very thorough and listened to my concerns. I will definitely be coming back.

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She was wonderful. I just moved to New York and had to find an opthamologist and was very happy with my first visit. She was extremely thorough and checked under my eyelids which I’ve never had an eye doctor do. She explained the procedures and the findings of the test in a way that was way to understand but also what risks I had so I know what to look for in my next exam. Highly recommend her.

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Dr. Potapova is the absolute BEST! I have seen a few different ophthalmologists in the city, all of which I had terrible experiences. She is kind, smart and efficient. I never write reviews but wanted to leave one for her since she has helped my eyes tremendously. Couldn't recommend her more.

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Natalia was very kind and thorough. She explained everything to me so that I would have a better understanding of my symptoms going forward. Very knowledgeable and I liked her responses to my questions.

More than 1 year ago
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It was the first time a saw this doctor because my regular ophtalmologist was not available. She was so professional and nice I just don't want to go to my previous doctor any more. She is very nice and helpful.

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Dr. Potapova was very thorough in her eye exam. She explained her diagnosis, treatment options and how to use the medication appropriately. She was easy to speak with and very professional.

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Very detail-oriented, nice, highly educated doctor.Very happy she is my eye doctor.

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Very professional.

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ZocdocOphthalmologistDr. Natalia Potapova, MD