What patients are saying
Overall rating
4.89
Average wait time
4.75
Bedside manner
4.90
“Very professional, attentive and knowledgeable. I felt that I was in good hands and since the visit have made progress rapidly.”
Dian C.March 11, 2026
“Dr. Potapova was thorough and professional during my visit as usual. She has a pleasant demeanor, which makes it easy to express any concerns or inquiries that one may have. She’s definitely one of the best providers out there.”
Daniella D.February 12, 2026
About Dr. Natalia Potapova
Dr. Natalia Potapova’s professional journey represents a series of impressive accomplishments. In 1997 she graduated Magna Cum Laude from the Russian State Medical University, having received a Moscow Government Scholarship for all six years of study.
Shortly after she was accepted to an ophthalmology residency at Moscow’s renowned and highly selective Eye Microsurgery Institute, headed by Sv. Fyodorov. She completed this residency in 1999 and immediately started practicing ophthalmology in Moscow.
After deciding to move to the United States to further her professional career, Dr. Potapova was accepted into a preliminary internal medicine internship at St. Raphael Hospital at Yale School of Medicine which she completed in 2005.
Dr. Potapova then received a clinical fellowship at the NIH, National Eye Institute in Bethesda, MD, with Dr. Nussenblatt and Dr. Clarke, where she worked from 2005 until 2006.
After a challenging selection process, Dr. Potapova was chosen for her ophthalmology residency at Louisiana State University’s Shreveport Medical Center Department of Ophthalmology. She completed this program in 2009. This program is ranked as one of the top ten programs in the country in regards to surgical cases performed by the residents. Dr. Potapova’s in-service exams during her residency were rated in the 90th percentile or higher among other ophthalmology residents across the U.S.
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Office location
Education and background
Practice names
Hospital affiliations
- The New York Eye and Ear Infirmary
Board certifications
- American Board of Ophthalmology
Education and training
- Medical School - Russian National Research Medical University named after N. I. Pirogov
- Yale University (Internship)
- Louisiana State University, Shreveport, Residency in Ophthalmology
- Eye Microsurgery Institute, Moscow, Residency in Ophthalmology
- National Eye Institute, Fellowship in Ophthalmology
Languages spoken
- English
- Russian
Provider's gender
Female
NPI number
1518169630
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.89
Wait time
4.75
Bedside manner
4.90
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
1026 reviews
Most relevant
Kind, attentive, very knowledgable and quick appointment. Dould definitely recommend Dr. Potapova.
March 6, 2026Matthew S.Verified patient
I’ve been going to Dr. Potapova for over eight years and she has taken very good care of me all this time. ?
October 28, 2025Ernest L.Verified patient
The Doctor listened to me and provided with all detailed information.
Great Doctor, i highly reccomend.
January 2, 2025Alijon K.Verified patient
Dr. Potapova is very friendly and knowledgeable. I highly recommend her and her practice.
June 26, 2025Initials hidden
Great doc - nice, calm office in convenient location. Seen quickly, questions answered, always leave feeling good.
August 25, 2023Meghan M.Verified patient
Very nice, clean office, great location. Freindly suff. The doctor really help me with my dry eyes. Thanks a lot!
September 25, 2023Kaleria K.Verified patient
Friendly, fast, clean and small. I prefer smaller offices versus doctors with offices in hospitals or large facilities.
December 9, 2022Tosha W.Verified patient
Dr. Potapova was very thorough in explaining my diagnosis and treatment methods. She made me feel confident in her abilities.
September 5, 2017Initials hidden
She is very kind, thorough and patient with your questions. Really appreciated her professionalism and made me feel at ease.
October 27, 2016Wii Y.Verified patient
I highly recommend this doctor.
She is very knowledgeable , have a lot of patience and answer at all your questions.
October 25, 2022Galina Z.Verified patient
There was a complication over my insurance but otherwise, I love how thorough Dr Potapova is with her exam and explanations.
August 10, 2017Linda V.Verified patient
I read reviews before booking the appointment and found all reviews were spot on! Amazing doctor,I highly recommend her!!!
April 1, 2015Alyosha M.Verified patient
Nice office, polite receptionist, very little wait time. The doctor was professional and explained everything very well.
August 10, 2017Initials hidden
Dr Potopova is very thorough and kind. I think she is the most thorough eye doctor I have seen, and she engenders trust.
April 30, 2015Linda V.Verified patient
Dr. Potapova is wonderful and very thorough as well as being nice! Couldn't be happier and get great treatment as well.
June 14, 2018Orville R.Verified patient
Excellent and attentive, addressed the problem quickly after thoroughly examining my eyes. I will definitely go back.
April 30, 2015Initials hidden
Dr. Potapova was very pleasant and professional. The office was clean and attractive, and the receptionist was great.
More than 1 year agoInitials hidden
I enjoyed her demeanor, professionalism and office environment. It is a lovely office and very conveniently located.
August 7, 2014Initials hidden
Very friendly and communicated the issues surrounding my condition and treatment options professionally and clearly.
April 10, 2018Initials hidden
Excellent, very thorough, her office has the most state of the art equipment. I found my new eye doc! It's a match!
November 17, 2016Amy T.Verified patient
Excellent experience! Will definitely visit Dr. Potatova again for an annual eye exam or any other related matter.
May 21, 2015Svitlana K.Verified patient
The doctor was excellent, no wait time.
She was super professional and fast.
I would definitely go back there
May 10, 2019Luna S.Verified patient
Very thorough examination. Answered all my questions in layman’s terms so I could understand. Highly knowledgeable.
More than 1 year agoInitials hidden
She diagnosed my eye condition without even looking at my eye! But still did a full work up! Explained everything.
September 29, 2014Ashley H.Verified patient
Dr. Potopova is very gentle (especially appreciated for an eye exam) and explains things well. Highly recommend.
May 28, 2019Initials hidden
Excellent and straightforward doctor.
Very professional, helpful and knowledgable.
Appointment went seamlessly
June 21, 2016Initials hidden
Wonderful experience. She was polite, professional, informative, and the visit was a breeze. Highly recommended.
November 13, 2014Initials hidden
The Doctor is a lovely soft spoken person and my daughter likes her very much as do I. I highly recommend her.
November 20, 2020Sienna K.Verified patient
Great service great place , she makes people
Feel Comfortable and very informative
December 19, 2024Sariani G.Verified patient
Very pleasant, thorough in her examination, comprehensive in her impression/plan. Highly recommend her!
March 16, 2023Andrew W.Verified patient
Dr. Potapova was very professional and did an excellent job explaining the tests and results in a clear manner.
More than 1 year agoInitials hidden
Very short wait. Receptionist was very helpful to make sure doctor was in network. Doctor was very thorough.
May 14, 2019Brian M.Verified patient
Extremely professional, knowledgeable, skilled. Walks the patient through the process in a thorough manner.
May 29, 2021Initials hidden
Dr. Potapova was very nice and did a thorough eye exam. The office is attractive and location is convenient.
More than 1 year agoInitials hidden
Great doctor, attentive and methodical. I trust her with my eyesight.
Less than 1 year agoAndrey K.Verified patient
Doctor Potapova was very gentle.
She listened to my case carefully. I highly recommend her.
January 13, 2024Ana N.Verified patient
Very thorough, addressed all my questions and concerns. Office is very nice as we'll. definitely recommend!
August 7, 2014Andrea W.Verified patient
Great doctor with a pleasant and efficient manner. Office is tastefully decorated, clean, and calming.
November 30, 2021Initials hidden
Dr. Potapova was great! She was very thorough in her examination and was very clear in her explanations.
More than 1 year agoInitials hidden
Great appointment! She was very thorough and listened to my concerns. I will definitely be coming back.
June 6, 2018Matthew H.Verified patient
The office, the environment, and the doctor is always neat - amicable, and on time
Very professional
February 2, 2021Martha A.Verified patient
Is so calm and gentle and very thorough in her examination. A wonderful doctor and im glad I found her!
May 22, 2014Initials hidden
Natalia was knowledgable, thorough, and gave good advice. It went as well as any appointment could go.
April 3, 2018Fran P.Verified patient
Really cool Doctor, very informative and proficient listens to your concerns and is very accommodating
April 21, 2016Jessica M.Verified patient
Excellent doctor. Highly recommended to others. Professional, excellent bedside manner, knowledgeable.
August 6, 2015Alison F.Verified patient
Dr. Natalia was great! She examined carefully, took her time, and paid attention to what I had to say.
More than 1 year agoInitials hidden
Best eye consultation I have ever had. She spent over an hour with me answering questions. Wonderful.
March 3, 2015Moira B.Verified patient
A great visit! She was attentive and careful in her assessment. Great bedside manner! 10/10!
February 7, 2023Elizabeth J.Verified patient
She was super great at explaining everything to me, and didn't try to sell me services I didn't need.
November 19, 2014Tamara R.Verified patient
Natalia was very warm and thorough in answering any questions I had. I would return in the future.
December 28, 2017Matthew T.Verified patient
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How soon can I make an appointment with Dr. Natalia Potapova?
Generally, Dr. Natalia Potapova has appointments available on Zocdoc within 1 week. You can see Dr. Potapova's earliest availability on Zocdoc and make an appointment online.
Is Dr. Natalia Potapova accepting new patients?
Dr. Natalia Potapova generally accepts new patients on Zocdoc. You can see Dr. Potapova's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Natalia Potapova accept my insurance?
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Can I make an appointment with Dr. Natalia Potapova online?
Yes, you can make an appointment online with Dr. Potapova using Zocdoc. It’s simple, secure, and free.
Which hospital is Dr. Natalia Potapova affiliated with?
Dr. Natalia Potapova is affiliated with The New York Eye and Ear Infirmary.
What practice does Dr. Natalia Potapova work with?
Dr. Natalia Potapova works with Eye Care on 5th Avenue.
Where is Dr. Natalia Potapova's office located?
Dr. Natalia Potapova's office is located at 25 5th Ave, New York, NY 10003.
Which board certifications does Dr. Natalia Potapova have?
Dr. Natalia Potapova is certified by American Board of Ophthalmology.
What are common reasons for patients to see Dr. Natalia Potapova?
Dr. Natalia Potapova frequently sees patients for Eye Infection, Eyeglasses, General Eye Consultation, Retina Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Natalia Potapova on their profile.
What languages does Dr. Natalia Potapova speak?
Dr. Natalia Potapova speaks English and Russian.
How do patients rate Dr. Natalia Potapova in reviews?
1026 patients have reviewed Dr. Natalia Potapova. The overall rating for this doctor is 4.89/5. They have a 4.9/5 rating for bedside manner and a 4.75/5 rating for wait time. You can read individual reviews and ratings on their profile.