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Qualifications and Experience
Dr. Natalia Potapova’s professional journey represents a series of impressive accomplishments. In 1997 she graduated Magna Cum Laude from the Russian State Medical University, having received a Moscow Government Scholarship for all six years of study.
Shortly after she was accepted to an ophthalmology residency at Moscow’s renowned and highly selective Eye Microsurgery Institute, headed by Sv. Fyodorov. She completed this residency in 1999 and immediately started practicing ophthalmology in Moscow.
After deciding to move to the United States to further her professional career, Dr. Potapova was accepted into a preliminary internal medicine internship at St. Raphael Hospital at Yale School of Medicine which she completed in 2005.
Dr. Potapova then received a clinical fellowship at the NIH, National Eye Institute in Bethesda, MD, with Dr. Nussenblatt and Dr. Clarke, where she worked from 2005 until 2006.
After a challenging selection process, Dr. Potapova was chosen for her ophthalmology residency at Louisiana State University’s Shreveport Medical Center Department of Ophthalmology. She completed this program in 2009. This program is ranked as one of the top ten programs in the country in regards to surgical cases performed by the residents. Dr. Potapova’s in-service exams during her residency were rated in the 90th percentile or higher among other ophthalmology residents across the U.S.
Verified Patient Reviews
I felt like Dr. Potapova really listened to my concerns and throughly examined my eyes. She explained in simple terms what was wrong with my eyes and how to take care of them. She also still saw me even though i got lost finding the office and was over 15 minutes late for my appointment. I definitely recommend her!
There was a complication over my insurance but otherwise, I love how thorough Dr Potapova is with her exam and explanations.
Nice office, polite receptionist, very little wait time. The doctor was professional and explained everything very well.
Great doctor--I am highly myopic and so contacts are difficult to find, but Dr Potapova said she'd call manufacturers to see if she could get samples in my prescription.
Dr. Potapova was very professional and efficient. She was clear in my diagnosis and instructions for my prescription. I feel like I am in good hands.
She was kind and thorough. Office is very nice as well.
Dr Potapova was very helpful and informative and spent more time with me than most doctor visits. She explained everything very thoroughly.
Very knowledgeable and thorough
Dr Potapova is a great ophthalmologist. She is very thorough in her screenings and great at articulating a treatment plan. She is a very good caretaker and was quick to examine my eyes despite not having a receptionist at that moment.
Quick and reassuring diagnosis, clear instructions, very helpful
The doctor and her assistant are very professional and accommodating. I had to bring my 8 months old baby. They were very patient and went the extra mile to make us feel comfortable. My wait time was minimal.
Very professional, good at explaining things although I do have a background knowledge too. Even though I made the appointment overnight last minute on zoc doc the office was still prepared to see me. I'd definitely go again
Dr. Potapova is a wonderful doctor who has great bedside manner and doesn't make you feel rushed. She listened to all my symptoms attentively and patiently and was very thorough in her questions and examination. She was also very detailed when going over her diagnosis and giving a treatment plan.
High profesional, excellent.
Dr. Potapova was very nice, thorough and explained everything very clearly as we went through the exam. I will definitely be going back in the future.
Dr Potapova is a great, straightforward and thorough doctor. She's also very nice and respectful of your issues you may come in with. Great experience seeing her.
She seemed very thorough and attentive!
Both Dr. Potapova and the receptionist were extremely nice, helpful, and informative. The entire appointment took only about an hour (there was almost no waiting time, and it couldn't possibly have been any faster without being rushed or incomplete). I usually dread going to the eye doctor, but this was just about the most efficient, least annoying visit to a doctor I've experienced. I definitely plan to continue to see her for annual checkups and as needed. The experience of booking the appointment and filling out forms via Zocdoc was also very efficient and I had no problems.
I came to the office and there was no receptionist working since she was running late. Due to this, Dr. Potapova brought me directly into the treatment room. I was there for a basic eye exam. After the entire exam, I was told that she did not take ANY eye insurance. Something the office should have confirmed before the appointment or at the beginning of it. I ended up having to pay a medical copay for something that is free with my eye insurance. I felt as though the entire situation was handled very poorly and unprofessional. It was almost a bait and switch type of situation.
Really appreciated the time Dr. Potapova spent with me, explaining my eye issue and offering suggestions for taking care of it with and without medicine.
Very personable and patient. Answered all of my many questions.
Smart, efficient, and friendly.
Dr. Potapova was great! She was very thorough in her examination and was very clear in her explanations.
Excellent, very thorough, her office has the most state of the art equipment. I found my new eye doc! It's a match!
Very thorough, great bedside manner.
While Natalia is great doctor, she doesn't inform the patient so well. This is my first time see the eye doctor and I told her so. She didn't explain to me about what is it for dilated your eyes and how long it will last. After exam i had to walk back to work with blurred vision that I had hard time to see the street number not to mention i have to work with computer.
Very pleased with the appointment and with the doctor. She's very pleasant, professional and skilled. She seems to have all of the latest equipment and the office is spotless and comfortable. The woman at the front desk is equally as pleasant and proficient. Plus, it's right down the street from where I live!
She is very kind, thorough and patient with your questions. Really appreciated her professionalism and made me feel at ease.
Amazing doctor! Attentive, professional, charming!
Very knowledgeable professional attentive and caring
Highly professional doctor, was very impressed. Thorough in her process and also listened intently to my concerns and answered all my questions.
Attentive and smart ophthalmologist...good staff but delayed.
Dr. Potapova is very kind and very thorough. The office is clean and comfortable. She did a full examination and walked me through everything step by step. Highly recommend going!
Very professional. Will go back the next time I need a checkup.
Excellent and straightforward doctor. Very professional, helpful and knowledgable. Appointment went seamlessly
She is super attentive and completes a very thorough examination. She clearly explains any concerns/suggestions, and makes herself available for any follow-up questions post-visit.
The doctor was kind. There was about a 30 minute wait and bedside manner was a bit cold but she was quick and efficient and I got what I needed.
Excellent and very thorough.
Dr. Potapova is absolutely wonderful. She is extremely personable, attentive and caring. You couldn't ask for a better doctor.
really great bedside manner, incredibly thorough, would highly recommend!
I really liked Dr. Potapova and her office. She saw me right away, was very professional and performed a thorough visit. Her office is very pleasant and in a beautiful location. I will be back!
Really cool Doctor, very informative and proficient listens to your concerns and is very accommodating
Very thorough, took her time, explained everything, and saw me immediately.
i found my optometrist on zocdoc 3 yrs ago and I've been faithful ever since. dr. potapova is extremely knowledgeable and professional. she always answers all my question with detailed answers without making feel as if i should already know the answer. lastly, the receptionist is always freindly professional and warm.
Dr. Potapova was thoughtful and thorough. I'll recommend her to everyone.
She is very very very professional and beautiful.
This was such a lovely visit. I had a stye issue for three weeks that had previously been incorrectly treated by a general practitioner with an antibiotic. Dr. Potapova gave me a full eye examination and took the time to explain the way we would proceed. She then prescribed me a new eye drop and ointment and told me how soon to contact her if things hadn't cleared up. The office was also very clean and comfortable!
Dr Potapova was extremely thorough and professional.
Dr. Potapova came highly recommended and she did not disappoint. She took the time to explain exactly what is going on with my eyes and really listened to me to give me what I feel will be the right prescription I have been hoping for. Thank you!
Dr. Potapova was great! Friendly, gentle, and efficient. Very nice practice as well.
Dr. Potapova was really lovely. She was patient and answered all my questions without rushing me. I would recommend her to anyone.
Dr. Potapova was very nice and did a thorough eye exam. The office is attractive and location is convenient.
Dr. Potapova was professional, knowledgeable and throughly addressed my condition.
Virtually no wait, very clean office, and the doctor was very courteous and thorough. She was very thorough and had a nice, calm demeanor. She made me feel at ease and relaxed. Definitely recommend!
Every visit has been perfect. Short wait and very thorough.
Very efficient visit. She addressed my concerns, and also performed a routine eye exam. When she saw another medication I take, she asked me questions about it as it can affect one's eyesight. I appreciate that she took the time to discuss that with me.
Dr. Potapova was great! I'm not a big fan of going to the eye doctor, but she definitely helped ease my fear and explained everything she was doing. Very knowledgeable!
seemed distracted, very meager handshake (without eye contact)
Awesome Doctor ! Very professional and kind person
I was impressed with her knowledge and LOVE that I didn't have to wait. Also, I thought I had to go to an optometrist to get my eyeglasses and contacts prescription. But, for the price of my health insurance co-pay, I got a full examination and my prescriptions.
Excellent doctor - she is very thorough and explains the various tests and results
Went to Dr. Potapova after reading all the positive reviews and will be coming back! She is wonderful. The appointment was quick, but she was extremely thorough and at no point did I feel rushed. She certainly sounded very knowledgable, asked the right questions, and listened to my concerns.
Love Dr. Potapova! She is kind, intelligent, and very helpful in explaining what she was doing and what follow up steps we would take. Thanks,! Rose
Dr. Potapova is a gem! Thorough and professional. I always enjoy my eye check-ups.
Patient, knowledgeable and professional. Took time to explain in detail her diagnosis and was very thorough in her assessment.
My second time visiting Dr. Potapova, this time just as part of renewing my license as required by NY State. She is very friendly and easy to be examined by. Nice and clean office, and friendly receptionist.
Enjoyed the visit much. Directly addressed the issue - but on her own included base eye exam. I appreciated no pressure to upsell. And the technology (exam) and administration (prescription interfaces) were top of the line. Administration (reception) was also very understanding and drama-free. I would definitely repeat visits to Dr. Potapova as needed
She is very thorough and listened to everything I had to say/concerns. Will definitely go back.
Dr. Potapova has a beautiful office off of 5th avenue. The appointment was quick and she saw me right away. I couldn't have had a better experience!
Natalia is great
An excellent practitioner who was fantastic and explained everything along the way.
She was great! No detail needed. Go see her!
Excellent and professional. Great check up.
She is very knowledgeable and professional. I was diagnosed promptly after a series of tests. I would highly recommend this doctor. Her office is very nice and very clean.
Dr. Potapova was great. She explained all the tests she was running and made me feel very comfortable. The facility was state of the art and I felt it was a very thorough exam.
Fantastic and incredibly professional. Immediately dialed in on what the issue with my eyes has been and a solution. I've finally found the eye dr. in this city I've been looking for.
She was wonderful! Highly recommend.
Dr. Potapova was very professional and courteous and the office is clean and organized. She was also very thorough with the exam. Dr. Potapova came recommended through a friend and I am glad i took her recommendation.
Excellent doctor. Highly recommended to others. Professional, excellent bedside manner, knowledgeable.
Dr. Potapova was very thorough in her work and answered any questions I have. Her office is neat and clean. I would 100% recommend her to work with anyone.
Dr. Potapova was very professional and did an excellent job explaining the tests and results in a clear manner.
Nice office, new equipment, central location, friendly doctor, zero wait time - highly recommended
Dr. Potapova was very pleasant and professional. The office was clean and attractive, and the receptionist was great.
Natalia is a great doctor who is very knowledgable and friendly.
Great doctor !!
She was incredibly knowledgeable, prompt and explained every thing clearly and professionally to me. She also was very kind and accommodating. I really felt like she put my interests first. Highly recommended!
Dr. Potapova was very patient and explained everything as she went. I am generally a fearful eye exam patient, but she was gentle and made me feel very comfortable.
Dr Potapova was very professional, patient and explained everything very thoroughly. I'm happy to have her as my ophthalmologist.
Very sweet, thorough and helpful!
Excellent experience! Will definitely visit Dr. Potatova again for an annual eye exam or any other related matter.
She was thourogh and highly professional yet friendly. great experience.
Dr Potopova is very thorough and kind. I think she is the most thorough eye doctor I have seen, and she engenders trust.
Nice, thorough doctor. Provided unrushed examination and input on next course of action. Appointment started on time. Front office has their act together. Ideal appt all the way around. I will definitely see the doctor again next year for my annual eye exam.
Great, quick visit, Dr. Potapova was thorough and informative, would recommend her to anyone. Very nice office location, and I was seen right away.
Excellent experience! Dr. Potapova saw me within minutes of my arrival. She was friendly and professional and answered all of my questions. The office was attractive and comfortable and very close to my apartment. I had filled out my information on ZocDoc, and the office already had it, so no filling out forms there. I will be bringing my teenage daughter to Dr. Potapova when it's time for her next eye doctor visit.
Excellent and attentive, addressed the problem quickly after thoroughly examining my eyes. I will definitely go back.
I'm fully satisfied with this visit. All my concerns and ideas were heard and checked. All procedures were done carefully and completely. Highly recommend Natalia to everyone!
Dr. Potapova was fast, professional, and obviously knew what she was doing. She made me feel comfortable and was happy to answer all my questions.
Natalia is exceptional. She has a great team, never runs late and pays incredible attention to detail. I highly recommend her to anyone.
Dr. Potapova is wonderful - great experience with her as a doctor. However, the receptionist was less than pleasant when I asked that she no longer keep my credit card information on file after I had paid the entirety of my bill.... However, Dr. Potapova is pleasant, efficient and effective!
I read reviews before booking the appointment and found all reviews were spot on! Amazing doctor,I highly recommend her!!!
It was great very informative....
Dr. Potapova is an excellent!!! She was very thorough and took the time to explain all the details of her findings. I was able to asked questions and she took the time to answer them with great detail. Excellent bedside manner!!! Beautiful office!!
Nothing bad to say. Perfect doctor! Perfect staff at reception! Great office!
Dr. Potopova was timely, professional and knowledgeable. Would recommend her to anyone.
She is amazing !
It was great - I was seen right away and Dr. Potapova was helpful and answered all my questions.
Dr. Potapova is extremely professional and thorough. Her knowledge and expertise are extensive. Her office is inviting and comfortable. I am overjoyed to find such an excellent provider !!
Best eye consultation I have ever had. She spent over an hour with me answering questions. Wonderful.
Really friendly and helpful.
She was the perfect doc to expain my eye problems. Will recommend her to friends and family.
Dr. Potapova + her office are great, clean, she is very kind and articulate, and was able to act immediately on a Chalazion issue I had on my eye lid. She explained all the options to treat it and I decided to have it removed, which she did: in a painless and quick fashion. She also checked my eyes and gave me detailed feedback. I would recommend her for next eye appointment.
She was very thorough and knowledgeable--and she took me on time. No regrets. Highly recommended.
I had a very pleasant first visit to Dr. Potapova's practice. I had a late afternoon/early evening appointment and was seen right away. She was incredibly courteous and a fantastic listener. What I loved about her was that she really took the time to explain everything she was doing and did not hesitate to answer each and every one of my questions. I was on my last set of contact lenses and she gave me an extra pair to last me two weeks. This way, I had time to re-order a new set of lenses without having to worry about throwing away my last pair. I highly recommend Dr. Potapova, she was wonderful!
Natalia was wonderful, helpful and prompt. She actually saw me early so I didn't even have to wait. Office was clean and in a great location. Would totally recommend her.
I highly recommend Dr. Potapova for eye exam, contact lense and frame prescription. Dr Potapova answered all my question and was very professional. Best eye doctor in nyc.
Dr. Potapova was very kind and professional. I had limited information about the type of contacts I had been wearing and the prescription and she worked quickly to contact my previous Opthamologist to locate and confirm the information that she needed. She clearly explain everything she was doing.
This was my very first visit and I must say that it will not be the last. Dr Potapova was super professional as well as friendly. The office was extremely clean and well maintained. I will totally recommended Dr Potapova to my family and friends.
Dr. Potapova was very friendly and did a thorough examination after I suffered a corneal abrasion. She was kind and took the time to answer all my questions. Her staff are great and the office is very nice as well. Highly recommended!
Wonderful experience - Natalia is very professional, competent, and warm. Highly recommend; I will not go anywhere else for any future eye appointments.
She is very professional. Also well equipped to provide the service i needed.
Dr. Potapova was amazing! She not only provided friendly service but she also explained what my test results meant, how I should go about the future in regards to my eye care, and also gave recommendations and insight towards prescriptions and over-the-counter drugs without me even inquiring. I usually would expect this service in my home state of Pennsylvania but to get this type of service from a city that is constantly rushed and onto the next patient I am in utter satisfaction. For as long as she remains practicing then it's safe to say that she has a patient for life !
Dr. Potapova is really nice and professional. She was patient listening and answering my questions.
Dr Potapova did not follow the instructions to proceed to a general annual exam. Despite the the assistant's statement that all costs were covered by the insurance, it was not the case. Lack of clear communication and lack of insurance knowledge made the visit something regrettable. The visit was expedited. The doctor did not seem interesting in my condition. I would not recommend it to prospective patients.
I had an amazing visit with Dr. Potapiva today. Just as i read, she was extremely knowledgeable, patient, and curtious. Her reseptionist was equally amazing as well. I will definately be back for my annual visit.
Dr. Potopova is very thorough and explains things well. She is also kind and thoughtful.
She was great. She sits next to you and explains to you what's going on in a very clear and patient manner. I probably asked about 50 questions but she patiently and sincerely answered every single one of them. I was also seen instantly without having to wait 30 minutes. Great experience.
Dr. Potapova was great - professional, calm, very thorough. I feel completely confident in her diagnosis and treatment. Offices were very clean and elegant.
She was super great at explaining everything to me, and didn't try to sell me services I didn't need.
Wonderful experience. She was polite, professional, informative, and the visit was a breeze. Highly recommended.
Dr. Potapova was very professional, quick, but diligent and very informative with her care. I was taken right on time, the office was convenient, clean and well kept. I would 100% recommend her and will continue to go back.
Dr. Potapova took her time to explain all steps involved. She was incredibly patient, thoughtful, and kind. Would highly recommend.
Lovely and prompt; smart and patient....
Office is very clean and organized. Dr. Potapova saw me right away and really took her time explaining every step of the appointment and visit with me. Appointment was quick and painless and she was very friendly and specific. I would reccommend her!
My visit with Dr. Potapova was great! The office is clean and comfortable. Dr. Potapova was very thorough and explained everything very well. I enjoyed my visit and would definitely recommend her to my friends and family!
Very nice and professional.
Dr Potapova was very professional and thorough. I liked the office setting as well as her bedside manner. She knows what she does and does it immaculately. I was called exactly on time. Overall 5 stars. Would definitely recommend her practice to others and I won't change my eye doctor again while living in NY.
It was my first visit doctor Natalia Potapova. I was surpriced no waiting time to see doctor. Natalia is very professional specialist.
She diagnosed my eye condition without even looking at my eye! But still did a full work up! Explained everything.
I needed an additional copy of my prescription, and Dr. Potapova was able to return my call on her day off. She managed to send over the prescription via email. Great bedside manners and answered every question I had. Excellent experience and I would highly recommend Dr. Potapova.
The doctor was nice and explained every aspect of my condition to me. She preformed a thorough examination and was very patient and relaxing. Extremely recommend!
Very thorough and confidence-inspiring. Even gave me an eye test free of charge!
I was skeptical at first because I thought Dr. Potapova's reviews were too good and possibly made up. However, my appointment went perfectly and I found her to be very professional, friendly, and quick. She definitely deserves five stars!
I went for a problem and soon realized for the same co-pay that Dr Potapova could also give me a traditional eye exam so that I could buy some new contacts. I will go to her for all of my vision and eye needs going forward.
I have had several issues with my eyes for a number of years, and Dr. Potapova was able to diagnose the problem rapidly, while the four prior ophthalmologists that I consulted could not. She was thorough, and provided detailed information about my condition and its treatment. I highly recommend her.
I was really amazed by her perfosionalism. She heard my problems patiently and then treated me. I give her 5 stars and recommend her.
She is absolutely fantastic! Very professional, knowledgeable and trustworthy. She answered all my silly concerns and questions. I would def recommend her to my friends.
All three doctors I have seen through zocdoc have been great. So impressed. 1 was in LA and the other 2 in New York. All had an excellent professional but friendly manner, were competent, re-assuring, informative, and happy to answer questions. So pleased and would recommend them all to others. I will also keep using zocdoc. Thanks for such an innovative service.
Dr. Potapova is kind and professional. She listened attentively as I explained my history, answered all of my questions, and explained everything she was doing. It was a very pleasant visit and I'll definitely go back next year for my eye exam.
Dr. Potapova was extremely professional and polite. Her explanation and directions were extremely clear. I most definitely recommend her and will return.
I felt like I had an eyelash in my eye... no big deal. When I went to bed that night my eye started tearing, and wouldn't stop all night. I hardly slept and by morning my eye was crazy swollen. I didn't have an eye doctor in the city, so I tried this one. It turned out I had a microscopic piece of metal in my eye. She numbed my eye and tried to remove it with a q-tip. That didn't work, so she had to scrape it out with a needle. I actually couldn't feel it at all, although I really didn't like seeing a needle coming towards my eye. She warned me that it would feel a lot worse in a few minutes, which it did. By the following day my eye was good as new!
Very pleasant experience, I wish all the doctors and offices were the same. thank you.
Very thorough, addressed all my questions and concerns. Office is very nice as we'll. definitely recommend!
I enjoyed her demeanor, professionalism and office environment. It is a lovely office and very conveniently located.
Dr. Potapova was very professional and thorough. She made me feel comfortable, office was clean and pleasant. I don't usually get my eyes checked since I don't have vision problems, but I was very satisfied with the visit.
Very helpful, due to pain she invited me back right away to help with it and saw me immediately, and later called to check up on me. Very professional and caring.
Dr Potapova was extremely helpful, patient, thorough, and friendly.
Dr. Potapova is great. She is professional, warm and caring. She spent a lot of time with me, thoroughly checked and explained the problem and the treatment in details. After the appointment I realized that my problem was not properly addressed before, even though I went to see another ophthalmologist a couple of years ago. I would highly recommend Dr. Potapova to anyone who is looking for the ophthalmologist.
Dr. Natalia Potapova is great not only in examining, I felt she was realy care. She is great with kids and we didn't feel rushed at all.
Dr. Potapova is fantastic! I don't think I'll ever go to any other eye doctor again. She was extremely kind, efficient, and seemed to genuinely care about my personal eye health. She was very thorough, checking my prescription, fit of my contacts, and checked my retinal health. I am usually very skittish at the eye doctor's, but she made my visit so pleasant and easy! And her office is beautiful-- very clean, bright, and modern. I've already recommended her to my coworker.
Is so calm and gentle and very thorough in her examination. A wonderful doctor and im glad I found her!
Expensive but very thorough, knowledgeable and friendly. Explained everything well.
The office was beautiful and clean. Dr. Potapova spent lots of time with me in the examining room. She did not rush at all explaining all the tests and answering all my questions. She even repeated tests to make sure results were correct. She was friendly and knowledgeable. Highly, highly recommend her for any eye care needs!
Natalia was terrific -- thorough, professional and caring. Would highly recommend her.
Natalia Potapova and her office are very impressive.
Very good! Would highly recommend!
So lovely, I was late but they didn't mind at all and I was seen right away. She explained everything clearly and answered all my questions. Definitely would recommend and will be going back for my annual exam!
Great bedside manner and her facilities are impeccable. Would visit again.
Great doctor, friendly staff, very little wait time.
She was helpful, thorough, and informative.
Such a wonderful doctor! Kind and very thorough, really nice energy. Pleasant office at incredibly convenient location, very nice receptionist. Highly recommend to anyone looking for a really excellent ophthalmologist.
Really great visit. Saw her for a medical issue involving my eye, she was very patient and thorough and explained everything and ran tests. She had a great bedside manner and sounded very knowledgeable about my issue, which got resolved. The office is very laid back. Highly recommended.
Dr. Potapova was excellent. I felt like she gave me a thorough examination and addressed more than just what I came in for. She did not over prescribe but instead gave me a smaller/lighter dosage/prescription and other preventative measures. I would definitely visit her again and may consider making her my permanent eye doc.
Dr. Potapova was extremely polite and nice. Her demeanor was very open and friendly. The office is all new so there is nice equipment and waiting space. Dr Potapova explained thoroughly my concerns and talked about potential solutions without seeming dismissive despite my rather basic appointment and issue.