What patients are saying
Overall rating
4.81
Average wait time
4.92
Bedside manner
4.89
“Friendly provider, was willing to listen and answer questions, didn’t feel rushed. However, didn’t seem that confident in her answers for my relatively uncomplicated questions. ”
Initials hiddenLess than 3 months ago
“Excellent professionalism, communication & attention to detail from Doctor Nicole & her staff.
The appointment was timely, my vision was assessed with an emphasis on educating on the state of my vision and a full refresh of Contacts + Eyewear.
Clean.”
Cameron C.June 22, 2026
About Dr. Nicole Katsevman
A Board-Certified Optometrist, Nicole Katsevman completed her undergraduate education at Loyola University Chicago, where she graduated with honors with a Bachelor of Science in Biology and a minor in Psychology. She earned her Doctor of Optometry from the Illinois College of Optometry in 2023. Dr. Katsevman provides comprehensive eye exams, post-op exams, and urgent care visits.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
EyeMed
VSP
Office locations
1 of 3
Education and background
Practice names
Education and training
- Illinois College of Optometry, Doctor of Optometry
- Loyola University Chicago (Bachelor's)
Languages spoken
- English
Provider's gender
Female
NPI number
1609657030
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.81
Wait time
4.92
Bedside manner
4.89
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
76 reviews
Most relevant
Great experience. Very kind staff and I was able see understand what was going on with my eye sight.
May 15, 2026Jazmin O.Verified patient
Trouble with office staff and shipping as well as receiving prescription but that's all. Not recommended but not the worst.
January 17, 2025Taysha D.Verified patient
Overall great experience. Was my first time ever seeing an optometrist and I would definitely recommend going back.
September 11, 2024Ryan K.Verified patient
Great atmosphere and friendly people plus informative. Good communication.
March 11, 2026Heather W.Verified patient
Absolutely great experience! She answered all my questions and was super helpful during the exam!
August 7, 2024Initials hidden
Custom EyesLaSalle is very friendly and efficient which is great.
December 21, 2024Kathryn F.Verified patient
Excellent doctor and staff. Very knowledgeable. Highly professional.
August 4, 2024Mary N.Verified patient
Very fast and easy way and attended me well would recommend
March 8, 2024Hector M.Verified patient
I wouldn’t recommend going to custom eyes (lakeview) in general. Katsevman didn’t really seem to know what she was doing. After I waited 20 minutes for my eyes to dilate, she couldn’t get the flashlight to work and kept blaming it on other people. Then had me wait another 25 minutes to get it to work and i kept having to ask the front desk what’s happening. She also was not going to go over my scans until I asked. Meh experience.
Less than 1 month agoInitials hidden
Friendly provider, was willing to listen and answer questions, didn’t feel rushed. However, didn’t seem that confident in her answers for my relatively uncomplicated questions.
Less than 3 months agoInitials hidden
Excellent professionalism, communication & attention to detail from Doctor Nicole & her staff.
The appointment was timely, my vision was assessed with an emphasis on educating on the state of my vision and a full refresh of Contacts + Eyewear.
Clean.
June 22, 2026Cameron C.Verified patient
Absolutely excellent. I've recommended Dr. Nicole to my co-worker as he like myself wasn't happy with his last optometrist visit and is due for new glasses. I was extremely pleased with my experience at Custom Eyes.
June 4, 2026Ronald W.Verified patient
Dr. Katsevman was friendly and made me comfortable. She thoroughly explained everything that would take place and made recommendations for future exams. I was extremely surprised that she saw a small stigmatism, but stated that there was no need for glasses at this time. Most people try to squeeze you, but she made respectful and truthful recommendations without pushing unnecessary treatment. I would definitely recommend this as an option for anyone looking for an optometrist.
May 18, 2026Thomas S.Verified patient
My appointment was fast and everyone was friendly but not very organized. They failed to actually order my contacts and didn’t notice until I called them two weeks later asking where they were. They gave me extra sample contacts as compensation but gave me the wrong samples so that they are unusable.
April 24, 2026Initials hidden
Dos tor was great, kind of wild seeing a twin of my last doctor. But she was lovely, and I will be back. Answered questions, and put up with my ramblings.
March 10, 2026Ashley D.Verified patient
Everyone in the office was so nice, friendly, and understanding even though I was really late for my appointment. I totally plan on going back and buying my next pair of glasses here.
Less than 6 months agoInitials hidden
Love the office design. The exam was fast and easy. Helped give me a referral. The office place was slightly small but outside of that very clean and in a good area. Overall, a good experience.
Less than 1 year agoInitials hidden
10/10 everyone was super nice
More than 1 year agoJillian J.Verified patient
Dr. Katsevman was great. Pretty ideal heath care provider. I felt comfortable asking any questions I had and they were answered in a professional, friendly manner and great communication skills made the process a breeze.
April 23, 2024Kyle F.Verified patient
Custom Eyes is a professional office which treats their customers accordingly. This was my first visit with Dr. Katsevman and she was kind and patient while thoroughly explaining the diagnosis of my eyes. I will definitely recommend Custom Eyes for eyecare! They also have a wide selection of really nice frames and glasses!!!
March 25, 2024Lisa R.Verified patient
Great visit. I was in and out in 10min!
January 5, 2024Nikisha H.Verified patient
July 20, 2026Anna T.Verified patient
July 14, 2026Piper S.Verified patient
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April 22, 2026Verlene K.Verified patient
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March 11, 2026Randy D.Verified patient
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February 24, 2026Rishika R.Verified patient
February 20, 2026Ronald M.Verified patient
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January 10, 2026Patsy S.Verified patient
November 1, 2025Marijana D.Verified patient
January 5, 2025Mark S.Verified patient
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December 6, 2024Jessica C.Verified patient
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November 19, 2024Brae S.Verified patient
November 14, 2024Brittany E.Verified patient
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October 19, 2024Gregoire B.Verified patient
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September 28, 2024JENNIFER Y.Verified patient
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How soon can I make an appointment with Dr. Nicole Katsevman?
Generally, Dr. Nicole Katsevman has appointments available on Zocdoc within 1 week. You can see Dr. Katsevman's earliest availability on Zocdoc and make an appointment online.
Is Dr. Nicole Katsevman accepting new patients?
Dr. Nicole Katsevman generally accepts new patients on Zocdoc. You can see Dr. Katsevman's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Nicole Katsevman accept my insurance?
Choose your insurance plan to verify if Dr. Katsevman is in-network.
Can I make an appointment with Dr. Nicole Katsevman online?
Yes, you can make an appointment online with Dr. Katsevman using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Nicole Katsevman work with?
Dr. Nicole Katsevman works with Custom Eyes.
Where is Dr. Nicole Katsevman's office located?
Dr. Nicole Katsevman has 3 office locations in Chicago, view full addresses on Dr. Katsevman's profile.
What are common reasons for patients to see Dr. Nicole Katsevman?
Dr. Nicole Katsevman frequently sees patients for Contact Lenses, Eye Infection, Eyeglasses, General Eye Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Nicole Katsevman on their profile.
What languages does Dr. Nicole Katsevman speak?
Dr. Nicole Katsevman speaks English.
How do patients rate Dr. Nicole Katsevman in reviews?
76 patients have reviewed Dr. Nicole Katsevman. The overall rating for this doctor is 4.81/5. They have a 4.89/5 rating for bedside manner and a 4.92/5 rating for wait time. You can read individual reviews and ratings on their profile.