What patients are saying
Overall rating
4.53
Average wait time
4.69
Bedside manner
4.68
“Great visit! Dr O’Shea is such a kind and welcoming person and the front staff was very helpful. Great selection of frames, too!”
Sarah D.November 7, 2026
“My visit was better that I expect and I am to encourage my husband go there to see the doctor and for glasses prescription.
Excellent place, doctor and the personal there.
I am very happy to be there. ”
Francia G.November 3, 2026
About Dr. Susan O'Shea
Dr. Susan Folgar O’Shea took over Kenmore Optical in January 2021. With over 15 years in practice and a Doctor of Optometry degree from the New England College of Optometry, Dr. Folgar O’Shea has perfected her skills in refraction to provide you with the most precise prescription for eyeglasses and contact lenses. She specializes in the diagnosis, treatment, and prevention of dry eyes. Additionally, she is an expert in hard-to-fit contact lenses and uses the latest technology to make your viewing experience superior and comfortable. Dr. Folgar O’Shea does not routinely prescribe medications, as she believes in a more holistic approach to treating and preventing dry eyes. She firmly believes that most dry eye symptoms originate from wearing an inaccurate prescription, typically related to the astigmatism component. Dr. Folgar O’Shea has accurately corrected countless prescriptions that her patients’ prior doctors did not get right, and this alone has relieved over 90% of the dry eye–related symptoms her patients experienced. Please note, there is a $40 no-show and/or cancel within 24 hours of exam fee.
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In-network insurances
99% of patients have successfully booked with these insurances
Aetna
BlueCross BlueShield
Cigna
Davis Vision
EyeMed
UnitedHealthcare
VSP
Office location
Education and background
Practice names
Education and training
- New England College of Optometry, Doctor of Optometry
Professional memberships
- Vision Source
Languages spoken
- English
- Spanish
- Romanian
- French
Provider's gender
Female
NPI number
1821109703
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.53
Wait time
4.69
Bedside manner
4.68
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
590 reviews
Most relevant
Very nice front desk staff but provider was not very communicative for someone unfamiliar with contacts, and it felt rushed
Less than 1 month agoInitials hidden
The experience was easy and Susan was really helpful. I liked the friendly staff and great location.
September 3, 2026Jonathan L.Verified patient
Receptionist was super nice. Got there on time but waited longer than the duration of the appointment. Felt impersonal
Less than 1 year agoTrinity D.Verified patient
Really cozy, welcoming environment, the whole staff was super sweet and Dr. Susan was terrific
September 29, 2026Initials hidden
Overall amazing doctor. It didn’t take long for an eye exam. The doctor listened to my concerns about my condition.
October 29, 2025Mohammed A.Verified patient
Small, but very professional office.
No hard sell on the glasses they s ll.
October 20, 2026Beryl Cohen P.Verified patient
Very nice office staff and doctor.
Great availability and will return
November 5, 2026Thomas F.Verified patient
Great and easy appointment. I had some concerns and they were dealt with in a nice way! Very great office!
October 16, 2025Clay F.Verified patient
Skilled exam and nice manner. Answered questions and was pleasant.
Less than 1 month agoInitials hidden
Waiting time is too long. Their booking system appeared to messed up. Service was fast and good.
January 4, 2026Marcel R.Verified patient
Wonderful people, and so helpful. They also have a beautiful selection of glasses! It's hard to choose!
May 30, 2025Tabitha K.Verified patient
Visit was quick and did not seem very thorough. Office was very small and seemed limited in technology and supplies.
More than 1 year agoInitials hidden
Everyone was so nice and it was so simple, I was in and out but not rushed. Highly recommend!
October 8, 2025Katherine K.Verified patient
Dr. O’Shea and her team are fantastic! As a health care provider myself I highly recommended Dr. O’Shea and her practice!
April 3, 2022Scott R.Verified patient
I would certainly go back. Experience was very quick! Dr. O’Shea answered all of my questions and was very respectful!
More than 1 year agoInitials hidden
Office was clean and had a large selection of frames to choose from. I was helped very quickly. Great experience.
More than 1 year agoInitials hidden
Very professional, friendly, patient doctor. I just had a quick visit to get a new prescription for eyeglasses.
January 21, 2022Christopher C.Verified patient
Was amazing was in and out within 10 mins and staff was super friendly will definitely be back!
September 17, 2024Kenneth W.Verified patient
Susan O'Shea and her team were very kind and the appointment was fast and painless!
May 14, 2025Simon Z.Verified patient
Very nice and patient with me as I spent a loooong time picking out glasses frames!
May 13, 2025Initials hidden
Very comprehensive and well explained eye assessment
Will be using this optometrist for future eye needs
March 11, 2022Kimberly O.Verified patient
The doctor was not pleasant to deal with. I received a charge although I didn't receive the service.
More than 1 year agoInitials hidden
very good service, the staff is very friendly and clear to help you throughout the process.
September 21, 2023Lina L.Verified patient
Dr O’Sheea explained and solved my chronic eye issues. Thank you!
September 26, 2025Carissa S.Verified patient
Great experience. Small office with pleasant staff.
Less than 1 year agoInitials hidden
She was more interested in selling me glasses rather than discussing my issue.
More than 1 year agoInitials hidden
Very friendly staff. The doctor was very helpful. Overall, it was pleasant to come the office!
April 2, 2022Chau P.Verified patient
Great experience. Staff was very helpful and friendly.
November 10, 2025Christopher J.Verified patient
Dr. O'Shea was very professional and took the time to explain things. Would recommend.
January 19, 2022Abigael C.Verified patient
A busy office, but I was seen pretty quickly and my exam was really efficient.
November 19, 2023Liz B.Verified patient
She is a pleasant optometrist, the whole office was very easy to work with??
March 27, 2024Sangjoon E.Verified patient
In and out, quick experience. Doctor provided insights on my prescription change.
June 7, 2023Initials hidden
Fast. Experienced. Knew what my problems were quickly and got me in and out fast.
May 21, 2023Brandon C.Verified patient
Not very personable, but it’s a quick eye exam so you can’t be too picky.
More than 1 year agoInitials hidden
She immediately knew that I needed different contacts. She’s efficient!
More than 1 year agoInitials hidden
Great little office that belongs to one kind lady, she runs the whole business.
June 30, 2023Myssa O.Verified patient
It was a positive experience overall; she was very kind and answered my questions
More than 1 year agoInitials hidden
Very nice doctor and nice professional office staff. Definitely recommend.
April 23, 2023Amedeo H.Verified patient
She was very quick and accurate in her diagnosis. Highly recommend!
April 22, 2023Anjali A.Verified patient
Dr. O'Shea is an excellent optometrist and a very friendly doctor
July 11, 2023Rahul B.Verified patient
Everything was just as expected, would definitely recommend. 10/10
April 6, 2023Shamus H.Verified patient
Very kind, very professional and very clear. Thanks again
February 7, 2022Kirby A.Verified patient
Super easy, staff and optometrist were super friendly.
July 22, 2022Kristy C.Verified patient
Quick and easy appointment and super friendly doctor!
More than 1 year agoInitials hidden
she was kind & so was Tom & glasses are affordable
December 7, 2022Sherry M.Verified patient
very friendly ,, and helpful she dis a great job ..
March 29, 2022Rabah A.Verified patient
Very enjoyable experience for getting my contacts!
November 30, 2021Initials hidden
Great visit! Dr O’Shea is such a kind and welcoming person and the front staff was very helpful. Great selection of frames, too!
November 7, 2026Sarah D.Verified patient
My visit was better that I expect and I am to encourage my husband go there to see the doctor and for glasses prescription.
Excellent place, doctor and the personal there.
I am very happy to be there.
November 3, 2026Francia G.Verified patient
This visit was much better than most. I was thinking about changing doctors because I always got upsold and they would nickel and dime me. For example, I broke the monofilament on my semi-rimless glasses (which I bought at this shop) and they wanted quite a bit of money to fix it, but I wrote to three other shops to get a price and two offered to do it for free and one for a trivial amount. On this visit, however, they did not try to upsell me and they printed off my prescription (with pupillary distance) without complaint.
October 27, 2026Chris F.Verified patient
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How soon can I make an appointment with Dr. Susan O'Shea?
Generally, Dr. Susan O'Shea has appointments available on Zocdoc within 1 week. You can see Dr. O'Shea's earliest availability on Zocdoc and make an appointment online.
Is Dr. Susan O'Shea accepting new patients?
Dr. Susan O'Shea generally accepts new patients on Zocdoc. You can see Dr. O'Shea's earliest availability on Zocdoc and schedule an appointment online.
Does Dr. Susan O'Shea accept my insurance?
Choose your insurance plan to verify if Dr. O'Shea is in-network.
Can I make an appointment with Dr. Susan O'Shea online?
Yes, you can make an appointment online with Dr. O'Shea using Zocdoc. It’s simple, secure, and free.
What practice does Dr. Susan O'Shea work with?
Dr. Susan O'Shea works with Kenmore Optical.
Where is Dr. Susan O'Shea's office located?
Dr. Susan O'Shea's office is located at 1018 Beacon Street, Brookline, MA 02446.
What are common reasons for patients to see Dr. Susan O'Shea?
Dr. Susan O'Shea frequently sees patients for Contact Lenses, Eyeglasses, General Eye Consultation, Retina Consultation, and Routine Eye Exam. You can see other visit reasons for Dr. Susan O'Shea on their profile.
What languages does Dr. Susan O'Shea speak?
Dr. Susan O'Shea speaks English, Spanish, Romanian, and French.
How do patients rate Dr. Susan O'Shea in reviews?
588 patients have reviewed Dr. Susan O'Shea. The overall rating for this doctor is 4.53/5. They have a 4.68/5 rating for bedside manner and a 4.69/5 rating for wait time. You can read individual reviews and ratings on their profile.