Everyone was very friendly, listened to what I said and gave me advice or infomation.
Less than 6 months agoKaitlyn S.Verified patient
Professional and courteous and friendly Better scheduling —25 minute wait from appt. time before actually starting eye exam
More than 1 year agoInitials hiddenSource: Partner
Was able to get an appointment easily, staff was very friendly and welcoming.
October 15, 2025Kathleen O.Verified patient
The whole family loves the staff the expertise and over all value of this practice. This is what healthcare should be.
More than 1 year agoInitials hiddenSource: Partner
Easy to make an appointment. Reminders via text. Clean office. Friendly staff.
Less than 1 year agoInitials hidden
Great all around!!! Going back as regular client. No question!
November 3, 2025Antoine B.Verified patient
Very nice doctor and put my mind at ease. Explained things clearly.
August 26, 2025Maryann N.Verified patient
Friendly staff - Dr Polanek is thorough and answered my questions so that I understood what she was
More than 1 year agoInitials hiddenSource: Partner
Dr Polanek always takes the time to explain everything. Staff is always friendly and attentive.
More than 1 year agoInitials hiddenSource: Partner
Dr Polanek is kind and knowledgeable - patiently answers my questions. I get a thorough exam.
More than 1 year agoInitials hiddenSource: Partner
Dr. Tiffany was very professional and observed my eye to see if there was a contact in it..
More than 1 year agoInitials hiddenSource: Partner
The staff and especially Dr. Tiffany took the time to ask question and explain procedures.
More than 1 year agoInitials hiddenSource: Partner
Great staff. Friendly and very knowledgeable and helpful.
June 2, 2025Shawn K.Verified patient
Very friendly . Doc was very informative. Waiting though over 20 mins passed appt time
More than 1 year agoInitials hiddenSource: Partner
The Doctor and staff are friendly, professional and most importantly, knowledgeable.
More than 1 year agoInitials hiddenSource: Partner
I am going back!
Pleasant environment and people. Accomplished what I needed to.
March 22, 2023Raymond P.Verified patient
No need to do anything different, I am very pleased with the service I received.
More than 1 year agoInitials hiddenSource: Partner
The doctor was amazing. So helpful, knowledgeable and kind. Highly recommended.
More than 1 year agoInitials hiddenSource: Partner
Friendly, knowledgeable associates. I was very happy with all of your services!
More than 1 year agoInitials hiddenSource: Partner
The Staff and Dr Polanek Polite, Respectful, Knowledgeable, and Professional..
More than 1 year agoInitials hiddenSource: Partner
The Staff is friendly, the office is nice and Dr. Polanek is wonderful!
More than 1 year agoInitials hiddenSource: Partner
I alway recommend AEP to friends and family looking for an eye doctor.
More than 1 year agoInitials hiddenSource: Partner
An emergency. They squeezed me in right away when no one else would.
More than 1 year agoInitials hiddenSource: Partner
Always a great experience. Staff and doctor were great as always.
More than 1 year agoInitials hiddenSource: Partner
February 6, 2026Robert J.Verified patient
Friendly, professional, the advanced equipment that is used instead of the old dilating eye drops was wonderful! I will go back for all my eye care needs.
October 15, 2025Janice L.Verified patient
October 6, 2025Rosa P.Verified patient
I really appreciate the whole entire staff. Everything went nice and smooth. Everything was done on time the staff made me feel very comfortable every step of the way the facility was very clean. Everyone there was really nice!
July 9, 2025Latrice J.Verified patient
April 15, 2025Asalee B.Verified patient
April 2, 2025Susan O.Verified patient
I was taken prior to my appointment time. The staff prior to the Dr as well as Dr Polanek were so efficient that I was out the door 12 minutes after my original appointment time.
February 19, 2025Kevin F.Verified patient
Dr. Polanek explained in detail the results of my exam. She's very knowledgeable yet personable and made me feel extremely confident with her explanations. I decided after my visit that I want her to be in charge of my eye care from now on. I highly recommend her.
December 13, 2024Rhonda D.Verified patient
November 15, 2024Ieng F.Verified patient
March 27, 2024Joselina C.Verified patient
March 20, 2024Liam H.Verified patient
Would definitely go back. Highly recommend, great staff! Doctor was very knowledgeable and goes through all information with you, and answers questions well.
More than 1 year agoInitials hidden
Professional and very helpful and friendly.
August 9, 2023Initials hidden
An absolutely seamless experience.
July 2, 2023Daniel K.Verified patient
The appointment did take a bit longer than I expected, but I think that was due to the new computer system that everyone was still getting used to. I feel staff & doctors are thorough and knowledgeable. Was happy to not be pressured to buy new glasses when there was no real change in my prescription.
More than 1 year agoInitials hiddenSource: Partner
I'm always satisfied every time I come. Dr. Tiffany is very thorough and explains details so you can understand. The staff is friendly and helpful. Enjoy my visit every time!
More than 1 year agoInitials hiddenSource: Partner
My appointment was at 11:40 am. I waited until 11:20 am and asked at the desk how much longer the wait would be as I had afternoon appointments I needed to keep. The front desk staff, the staff who ran the preliminary tests and Dr. Polanek were all very responsive and moved me along as quickly as they could without sacrificing quality of care. Much appreciated!
More than 1 year agoInitials hiddenSource: Partner
Your staff was able to accommodate me on short notice. Dr. Tiffany explained my condition and certainly relieved all the concerns I had. She is a real professional!
More than 1 year agoInitials hiddenSource: Partner
Dr. P always takes the time to explain everything in terms that I understand. Myself and spouse have been a customer of Dr. Hogan for over 15 years when they were located at the old location.
More than 1 year agoInitials hiddenSource: Partner
Staff is always pleasant and gets you in within a reasonable time. Dr. Polanek is the best. Takes the time to explain things and answers all your concerns and questions.
More than 1 year agoInitials hiddenSource: Partner
I think it would be nice if you could always get the same technician to help you after your visit. I liked the lady I had this time very much :)
More than 1 year agoInitials hiddenSource: Partner
I feel that I'm getting the best eye care possible. Staff members are great. Dr. Polanek is an outstanding, knowledgeable ophthalmologist.
More than 1 year agoInitials hiddenSource: Partner
I've been happy with the services AEP has provided since I started there a couple years ago. The Drs. take time with you to explain findings and answer questions. It's obvious they're busy but they don't rush. The other staff members are also professional and helpful.
More than 1 year agoInitials hiddenSource: Partner
I had a good experience with the overall eye exam and provider and would recommend her. As far as the services, purchasing eyeglasses or contacts, I have not had ordered so it's hard to recommend something I don't know about.
More than 1 year agoInitials hiddenSource: Partner
You guys make it an easy process for my family and I. You guys are very accommodating and helpful with any questions. You guys are also very understanding on how my insurance works and what the costs are for me. Great quick, fast and reinsuring experience
More than 1 year agoInitials hiddenSource: Partner
Dr Polanek. She took me in as an emergency due to my report of seeing flashing g lights. The staff was great too (hard to get through sometimes though). She was comprehensive, informative, knowledgeable and friendly. I was impressed!
More than 1 year agoInitials hiddenSource: Partner