My visit was seamless. The staff was confident, friendly, and very helpful. They walked me through the entire process. So much so, that at no point did I feel confused or was I second-guessing what the next step was. I appreciate that when I visit a medical establishment for the first time. I highly recommend Your Eye Specialists. Dr. Jan was pleasant, confident and responsive to questions. I've had horrible experiences with doctors who were arrogant and condescending. I did not get any of those vibes from Dr. Jan at all. I highly recommend him.