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315 verified UnitedHealthcare Doctors in Bayside, Queens, NY
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Availability last updated 06/05/2026
Availability last updated 06/05/2026
Physician Assistant
4.22
·18 reviews
Amazing from reception to the RN to the tech and the doctor - Mar 6, 2026 by Keith S.Click to read more
6.5 mi · 63-15 Roosevelt Ave, Woodside, NY 11377
In-network · UnitedHealthcare
Accepting new patients ·
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Mr. Sumakmur Holiwell is an experienced physician assistant. He provides in-person services at KEL Healthcare Medical Services PC in Woodside, New York. As part of his formal education, Mr. Holiwell earned a master's degree in advanced physician assistant studies from The School of Health Sciences ...Click to read more
Next available: today
Family Nurse Practitioner
4.64
·90 reviews
A doctor who partners with you to help you mange your health. - Nov 8, 2025 by Chioma O.Click to read more
3.5 mi · 90-43 Springfield Blvd, Jamaica, NY 11428
In-network · UnitedHealthcare
Also offers video visits · Accepting new patients · Excellent wait time ·
Read bio
Chinyere Nebo, DNP, AAHIVS, MSN, FNP-C Dr. Chinyere Nebo, Founder, CEO, and Clinical Director of SameCare Health Services, is a doctoral-prepared Family Nurse Practitioner, a board-certified HIV specialist, and a PrEP/PEP Champion. She earned her Doctor of Nursing Practice and Bachelor's degree fr...Click to read more
Next available: Mon, Jun 8
Family Nurse Practitioner (Virtual)
4.64
·90 reviews
A doctor who partners with you to help you mange your health. - Nov 8, 2025 by Chioma O.Click to read more
Jamaica, NY
In-network · UnitedHealthcare
Accepting new patients · Offers video visits · Excellent wait time ·
Read bio
Chinyere Nebo, DNP, AAHIVS, MSN, FNP-C Dr. Chinyere Nebo, Founder, CEO, and Clinical Director of SameCare Health Services, is a doctoral-prepared Family Nurse Practitioner, a board-certified HIV specialist, and a PrEP/PEP Champion. She earned her Doctor of Nursing Practice and Bachelor's degree fr...Click to read more
Next available: Mon, Jun 8
Primary Care Doctor (Virtual)
4.74
·3869 reviews
I was seen immediately, which has never happened at a doctor's office before, and Dr. Chien was nice and professional. - Dec 18, 2018 by Logan J.Click to read more
New York, NY
In-network · UnitedHealthcare
Accepting new patients · Offers video visits · Excellent wait time ·
Read bio
139 Centre Street Unit 315 New York, New York 10013 We have a very friendly, intimate, international practice with a focus on health prevention and individual tailoring. Our practice is as eclectic and special as the city we live in. We place great value on being small and connected. We hope you...Click to read more
Next available: tomorrow
Primary Care Doctor
4.74
·3869 reviews
I was seen immediately, which has never happened at a doctor's office before, and Dr. Chien was nice and professional. - Dec 18, 2018 by Logan J.Click to read more
12 mi · 139 Centre St STE 315, New York, NY 10013
In-network · UnitedHealthcare
Also offers video visits · Accepting new patients · Excellent wait time ·
Read bio
139 Centre Street Unit 315 New York, New York 10013 We have a very friendly, intimate, international practice with a focus on health prevention and individual tailoring. Our practice is as eclectic and special as the city we live in. We place great value on being small and connected. We hope you...Click to read more
Next available: tomorrow
Urgent Care Clinic
5.00
·47 reviews
This is a place that treats you as a long time patient. They make you feel comfortable and listen to you. They find ways to help you. It is my go to place for urgent care. - Aug 7, 2024 by John O.Click to read more
7.5 mi · 595 Hempstead Tpke, West Hempstead, NY 11552
In-network · UnitedHealthcare
Accepting new patients · Highly recommended · Excellent wait time ·
Read bio
At Northwell Health-GoHealth Urgent Care, we go above and beyond for our patients to provide personalized treatment and care, along with transparent costs and neighborhood accessibility. When you visit us, you can expect a team of caring providers, the latest medical technology, onsite labs, and X-r...Click to read more
Next available: today
Primary Care Doctor
4.71
·280 reviews
Quick, professional care. Listened to my health concerns and provided the necessary support. Top notch! - Jun 14, 2025 by Steven R.Click to read more
12 mi · 52 W 8th St, New York, NY 10011
In-network · UnitedHealthcare
Also offers video visits · Accepting new patients · Excellent wait time ·
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If you need to cancel your appointment within 24 hours of the scheduled time, please call the office. Bryce Chu, DO is a board certified Family Medicine physician. He sees patients at Mount Sinai Doctors West 8th St in Manhattan and is board certified through the AOBFP. As a family doctor he provid...Click to read more
Next available: today
Primary Care Doctor
4.48
·668 reviews
Knowledgeable and helpful. A bit cold and quick in his bedside manner.Click to read more
10 mi · 211 E 51st St, New York, NY 10022
In-network · UnitedHealthcare
Accepting new patients ·
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We want our patients to be heading in the right direction—toward optimal health, both physically and mentally. We use the latest medical equipment and medical information. In this office, it is "you and us versus the problem at hand." Physician Assistants are supervised by whichever doctor is on ca...Click to read more
Next available: Mon, Jun 8
Primary Care Doctor
4.69
·303 reviews
Both the PA and the MD that saw me were very caring and made me feel goof about making "MOM" my choice. by JPClick to read more
10 mi · 211 E 51st St, New York, NY 10022
In-network · UnitedHealthcare
Accepting new patients · Excellent wait time
Next available: Mon, Jun 8
Primary Care Doctor
4.72
·1180 reviews
I have never written a review in my life but I really liked seeing Dr. Lee and will be going back 100% - Mar 8, 2024 by Priya C.Click to read more
11.5 mi · 352 7th Ave, Ste 601, New York, NY 10001
In-network · UnitedHealthcare
Accepting new patients · Excellent wait time ·
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Dr. Hyun Ji Lee is a primary care physician with over 20 years of dedicated experience in healthcare. She earned her Doctor of Medicine from the State University of New York, Upstate Medical University, and completed her residency in Family Medicine at Jamaica Hospital Medical Center, affiliated wit...Click to read more
Next available: tomorrow
Urgent Care Clinic
4.46
·136 reviews
Very friendly nurses and staff! - May 27, 2026Click to read more
7.5 mi · 27-15 30th Ave, Astoria, NY 11102
In-network · UnitedHealthcare
Accepting new patients ·
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Welcome to +MEDRITE Astoria Urgent Care! Our Astoria location offers a variety of medical services, including orthopedic care, pre-employment physicals, injury care, and more. Our urgent care centers are staffed with professional medical providers dedicated to helping you feel better faster. Our top...Click to read more
Next available: today
Family Nurse Practitioner
4.81
·120 reviews
I loved it. Nice and clean environment. And a very caring lady Doc Medina was. I felt in safe hands. - Jan 27, 2024 by Jevanni C.Click to read more
2.5 mi · 213-18 Union Tpke, Oakland Gardens, NY 11364
In-network · UnitedHealthcare
Accepting new patients · Highly recommended ·
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With 20 years of experience as a Family Nurse Practitioner, I have provided care in family practice, primary care, pediatric urology, gynecology, urgent care, and chronic illness management. I earned my Doctor of Nursing Practice from the State University of New York, Stony Brook. I serve as an NP...Click to read more
Next available: Thu, Jun 11
Primary Care Doctor
4.90
·141 reviews
She is an amazing dr, and listens to everything you say. Would 100% recommend. - Mar 26, 2026 by Joel O.Click to read more
11.5 mi · 309 W 23rd St, 2nd Fl, New York, NY 10011
In-network · UnitedHealthcare
Also offers video visits · Accepting new patients · Highly recommended · Excellent wait time ·
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If you need to cancel your appointment within 24 hours of the scheduled time, please call the office. Dr. Susan Zhang, DO, MPH, is a board-certified family physician at Mount Sinai Doctors-309 West 23rd Street. She completed her residency at Phelps Hospital, Northwell Health, where she also served ...Click to read more
Next available: today
Primary Care Doctor
4.78
·1015 reviews
Dr. Crane is an excellent doctor. He listens to my concerns and finds the best options to treat my condition. - Dec 6, 2017 by Jasmin F.Click to read more
9.5 mi · 1088 Park Ave, New York, NY 10128
In-network · UnitedHealthcare
Accepting new patients · Excellent wait time ·
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Existing patients, please call the office to book an appointment. Dr. Richard Crane is a primary care physician specializing in internal medicine and rheumatology, dedicated to providing outstanding healthcare to men and women of all ages-addressing their medical needs at every stage of life. He has...Click to read more
Next available: Wed, Jun 10
Urgent Care Clinic
4.74
·98 reviews
The PA, Asha was thorough and listened to all my questions. Felt heard and looked after.Click to read more
7.5 mi · 3701 Broadway, Long Island City, NY 11103
In-network · UnitedHealthcare
Accepting new patients · Excellent wait time ·
Read bio
At Northwell Health-GoHealth Urgent Care, we go above and beyond for our patients to provide personalized treatment and care, along with transparent costs and neighborhood accessibility. When you visit us, you can expect a team of caring providers, the latest medical technology, onsite labs, and X-r...Click to read more
Next available: today
Primary Care Doctor
4.58
·57 reviews
Effortless. Nice experience. Great staff. Recommend - Oct 23, 2025 by Brian L.Click to read more
10 mi · 2 Lincoln Ave, Ste 201, Rockville Centre, NY 11570
In-network · UnitedHealthcare
Accepting new patients · Excellent wait time ·
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Dr. Gurminder Singh is a board-certified internal medicine doctor with over a decade of experience caring for adults. He focuses on chronic conditions like diabetes, high blood pressure, and high cholesterol. He also provides preventive care and health screenings to support long-term wellness. Dr. ...Click to read more
Next available: Mon, Jun 8
Primary Care Doctor
4.89
·168 reviews
I like this provider I think I’ve found my new pcp - Jan 10, 2026 by Cole G.Click to read more
9.5 mi · 201 E 65th St, New York, NY 10065
In-network · UnitedHealthcare
Accepting new patients · Highly recommended · Excellent wait time
Next available: Tue, Jun 9
Primary Care Doctor
4.67
·251 reviews
She addressed all of my concerns. I had lab work the same day. I recommend her!Click to read more
9.5 mi · 201 E 65th St, New York, NY 10065
In-network · UnitedHealthcare
Accepting new patients · Excellent wait time ·
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Haymar Hann, MD, is a dedicated physician specializing in Internal Medicine, with a focus on preventive care and long-term patient relationships. She earned her Bachelor of Medicine, Bachelor of Surgery from the University of Medicine (1) Yangon and completed both her internship and residency in Int...Click to read more
Next available: Tue, Jun 9
Primary Care Doctor
4.91
·472 reviews
Dedicated and caring physician. Spent 30 mins with me going over my history. - Jan 22, 2024 by Priscilla L.Click to read more
8 mi · 901 Franklin Ave, Garden City, NY 11530
In-network · UnitedHealthcare
Also offers video visits · Accepting new patients · Highly recommended · Excellent wait time · Expertise in chronic diabetes + 2 more ·
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Dr. Anum Waqar is an experienced member of Summit Health's Internal Medicine team who joined Summit Health in 2018. She earned her Doctor of Osteopathic Medicine degree from Lake Erie College of Osteopathic Medicine and is board certified in Internal Medicine by the American Board of Internal Medici...Click to read more
Next available: Thu, Jun 25
Primary Care Doctor
4.85
·1471 reviews
I cannot recommend this place highly enough. Clean, professional, great office and great doctor.Click to read more
12 mi · 632 Broadway, New York, NY 10012
In-network · UnitedHealthcare
Also offers video visits · Accepting new patients · Highly recommended · Excellent wait time ·
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If you need to cancel your appointment within 24 hours of the scheduled time, please call the office. ***Out of an abundance of safety, if you are currently experiencing COVID-19 symptoms or have been recently diagnosed with COVID-19, you will be directed to schedule a video visit appointment.*** ...Click to read more
Next available: today
Urgent Care Clinic
4.88
·42 reviews
No complaints everything went very smoothly & quickly. Customer service was on point. - Apr 22, 2024 by Nancy S.Click to read more
7.5 mi · 50 E Jericho Tpke, Mineola, NY 11501
In-network · UnitedHealthcare
Accepting new patients · Highly recommended · Excellent wait time ·
Read bio
At Northwell Health-GoHealth Urgent Care, we go above and beyond for our patients to provide personalized treatment and care, along with transparent costs and neighborhood accessibility. When you visit us, you can expect a team of caring providers, the latest medical technology, onsite labs, and X-r...Click to read more
Next available: today
Nurse Practitioner (Allergy)
4.27
·11 reviews
Couldn't find address location easily but other than that office and especially provider was great - Mar 2, 2026 by Yanina B.Click to read more
7 mi · 23-81 38th St, New York, NY 11105
In-network · UnitedHealthcare
Accepting new patients ·
Read bio
At Allergy, Asthma, and Eczema Care of Queens, Yuliya Leviyev provides comprehensive evaluation and treatment for a wide range of allergic and immunologic conditions, including asthma, eczema, sinusitis, urticaria, and seasonal or environmental allergies. She is committed to delivering compassionate...Click to read more
Next available: today
Adult Nurse Practitioner
4.82
·28 reviews
I usually don't like going to doctors, but coming here is like visiting a friend that cares about your health, I feel like I'm in good hands. This office and service has been pleasant and personable. by TTClick to read more
7.5 mi · 137 Willis Ave, 2nd Fl, Mineola, NY 11501
In-network · UnitedHealthcare
Accepting new patients · Excellent wait time ·
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Mr. Michael Liu is an enthusiastic and detail-oriented adult nurse practitioner. He holds a Bachelor’s and a Master’s degree in Nursing from Florida International University. Mr. Liu brings extensive experience to his role at Digestive Disease Care across various locations, including Forest Hills, R...Click to read more
Next available: today
Primary Care Doctor
4.87
·98 reviews
This doctor and staff were incredibly polite and helpfulClick to read more
10.5 mi · 3050 Corlear Ave, Ste 201, The Bronx, NY 10463
In-network · UnitedHealthcare
Accepting new patients · Highly recommended · Excellent wait time · Expertise in asthma + 6 more ·
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Dr. Robin Pinzon is a board certified family practitioner from the Bronx-Yonkers area. One of his favorite things about working as a family medicine practitioner in the region is that he is able to take care of patients and families that he grew up with. Outside of work, Dr. Pinzon loves sports, par...Click to read more
Next available: Mon, Jun 8
Pediatrician
5.00
·1 review
2.5 mi · 137-43 45th Ave, Flushing, NY 11355
In-network · UnitedHealthcare
Accepting new patients · Highly recommended ·
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Dr. Kuang is a physician specializing in Pediatrics at the Charles B. Wang Community Health Center She provides primary care to patients up to 21 years of age, including regular checkups, well-child visits, and immunizations. Dr. Kuang also provides health education, referrals, and care coordinatio...Click to read more
Next available: Fri, Jun 12
Primary Care Doctor
4.75
·330 reviews
Dr. Overstreet is an exceptional PCP. She listens attentively, explains clearly, and really cares. by AKClick to read more
10 mi · 211 E 51st St, New York, NY 10022
In-network · UnitedHealthcare
Accepting new patients · Expertise in chronic high blood pressure ·
Read bio
As a primary care doctor, Dr. Nicolle Overstreet treats various conditions and is keen to help the wider community get the care they deserve. She welcomes patients at the Medical Offices of Manhattan in New York, NY. Dr. Overstreet believes in listening to each patient and curating a partnership to...Click to read more
Next available: Mon, Jun 8
Primary Care Doctor
4.59
·1077 reviews
Great doctor. Very attentive, reassuring, and solution oriented. Highly recommend Dr Goel. - Nov 30, 2023Click to read more
11.5 mi · 78 5th Ave, 7th Fl, New York, NY 10011
In-network · UnitedHealthcare
Accepting new patients · Excellent wait time ·
Read bio
***Please be aware that we do not take straight Medicaid and Medicare.** Please note that we do not accept patients under 19 years old. LGBT PA CAUCUS You are welcome at our Midtown and Union Square Medical Clinics. We are located in the heart of Midtown at 23 West 45th St, between 5th and 6th Av...Click to read more
Next available: Mon, Jun 8
Gastroenterologist
5.00
·1 review
- May 12, 2026 by Jaison R.Click to read more
1 mi · 44-02 Francis Lewis Blvd, Ste A, Bayside, NY 11361
In-network · UnitedHealthcare
Accepting new patients · Highly recommended · Excellent wait time ·
Read bio
Dr. Hasan Ali is a highly skilled gastroenterologist. He sees patients at NYPMG Queens - Gastroenterology in Forest Hills, New York. Dr. Ali holds a medical degree from Rowan University School of Osteopathic Medicine. Moreover, he is certified in gastroenterology by the American Board of Internal M...Click to read more
Next available: Tue, Jul 7
Primary Care Doctor
4.68
·19 reviews
I’ve known Dr. Smoller for many years and he is thoroughly professional. He is a good listener, - Sep 12, 2025 by Carol M.Click to read more
9.5 mi · 877 Stewart Ave, Suite 16, Garden City, NY 11530
In-network · UnitedHealthcare
Accepting new patients · Excellent wait time ·
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Dr. Jeffrey Smoller received his Doctor of Medicine degree from Claude Bernard University Lyon 1 Faculty of Medicine and completed his residency in Internal Medicine at Flushing Hospital Medical Center. He has been in practice for more than 20 years and is board-certified in internal medicine by ABI...Click to read more
Next available: Thu, Jun 11
Primary Care Doctor
4.64
·136 reviews
The Dr. is very professional and amazing bed side manners. I would recommend all to him and the practice.Click to read more
11.5 mi · 32 W 14th St, New York, NY 10011
In-network · UnitedHealthcare
Also offers video visits · Accepting new patients · Excellent wait time ·
Read bio
**** A NO SHOW/SAME DAY CANCELLATION FEE WILL APPLY IF YOU DID NOT CANCEL YOUR APPOINTMENT 24HRS PRIOR TO YOUR SCHEDULED APPOINTMENT TIME OR DO NOT SHOW UP FOR THE APPOINTMENT**** Primary Care Doctor | Preventive Medicine | HIV Specialist | Saturday Appointments | Manhattan Dr. Archie Jao is a boa...Click to read more
Next available: tomorrow
Primary Care Doctor
6.5 mi · 4 Mineola Ave, Roslyn Heights, NY 11577
In-network · UnitedHealthcare
Accepting new patients ·
Read bio
Dr. Nicholas Weber, MD, MPH, FAAFP, is a board-certified Family Medicine physician dedicated to providing compassionate, patient-centered care for individuals and families across all stages of life. He completed his residency training at Nassau University Medical Center, where he served as Chief Res...Click to read more
Next available: Wed, Aug 5
Primary Care Doctor
4.68
·272 reviews
Highly recommend, very thorough and pleasant experienceClick to read more
12 mi · 18 Adams St, Brooklyn, NY 11201
In-network · UnitedHealthcare
Accepting new patients · Excellent wait time ·
Read bio
Dr. Preethi Hilton is a board-certified family medicine doctor who believes in taking care of the whole person—not just symptoms. She’s known for her thoughtful, down-to-earth approach and loves building long-term relationships with her patients. Dr. Hilton studied Health Management and Biology at ...Click to read more
Next available: today
Urgent Care Clinic
4.43
·7 reviews
I made an appointment online for 1:15. I arrived at 1:10. I waited for over an hour because there were a lot of walk-ins before me. The whole point of an appointment and ZocDoc is to be seen when you have your appointment. I can understand some wait time, of course but they didn't take me in unt...Click to read more
7.5 mi · 31-11 Steinway St, Astoria, NY 11103
In-network · UnitedHealthcare
Accepting new patients ·
Read bio
At CityMD, we're dedicated to providing exceptional and compassionate healthcare to our community. We know that when you're not feeling your best, you need a warm, inviting environment where you can trust you're in capable hands. That's exactly what we offer. Unlike many urgent care centers, every ...Click to read more
Next available: today
Primary Care Doctor
4.51
·971 reviews
Straight up and to the point, just like I like it! I thought she was delightful! - May 19, 2012 by Noemi M.Click to read more
10.5 mi · 115 Central Park W, New York, NY 10023
In-network · UnitedHealthcare
Accepting new patients ·
Read bio
Dr. Haleh Milani is a caring internist/primary care doctor (PCP) currently offering consultations via Central Park Physicians. She is adept at patient evaluation, assessing medical history, and diagnosing a wide range of acute and chronic health conditions. Dr. Milani attended the St. George's Uni...Click to read more
Next available: Mon, Jun 8
Primary Care Doctor
4.94
·67 reviews
Dr Bolic was calm, attentive and thorough. Explained the procedures and was open to back and forth dialogue. Very positive experience and would highly recommend. - Mar 28, 2025 by Brian L.Click to read more
10 mi · 2 Lincoln Ave, Ste 201, Rockville Centre, NY 11570
In-network · UnitedHealthcare
Accepting new patients · Highly recommended · Excellent wait time
Next available: Mon, Jun 8
Nurse Practitioner
4.56
·75 reviews
She is amazing and really listens to your needs and concerns. I really appreciate her help. - May 28, 2026Click to read more
5 mi · 57-10 Junction Blvd, Elmhurst, NY 11373
In-network · UnitedHealthcare
Accepting new patients ·
Read bio
Ms. Frida Khaimova is a dedicated and compassionate nurse practitioner. She sees patients at Progressive Urology in our Queens locations for various reasons and helps them choose the best course of treatment based on her expertise. She is trilingual and speaks English, Russian, and Spanish. As a pa...Click to read more
Next available: today
Primary Care Doctor
5.00
·4 reviews
- Apr 28, 2026 by Vanessa N.Click to read more
10.5 mi · 589 Third Ave, New York, NY 10016
In-network · UnitedHealthcare
Accepting new patients · Highly recommended · Excellent wait time ·
Read bio
I’m a primary care physician with a passion for helping patients navigate everyday health concerns with confidence. I take pride in building long-term partnerships while caring for individuals of all backgrounds and family members of all ages. My clinical interests include managing chronic condition...Click to read more
Next available: Mon, Jun 8
Primary Care Doctor
5.00
·2 reviews
- May 22, 2026 by Ellaisha W.Click to read more
10.5 mi · 589 Third Ave, New York, NY 10016
In-network · UnitedHealthcare
Accepting new patients · 16 years of experience · Highly recommended · Excellent wait time ·
Read bio
I believe that patients deserve to be treated with the best medical approach and care regardless of their background. I go by Alexandra and use she/her/hers pronouns. To stay healthy and happy, I like to exercise, read, and travel, as well as spend time with my family. I received my education from ...Click to read more
Next available: Mon, Jun 8
Primary Care Doctor (Virtual)
4.77
·8944 reviews
It was my first visit and I was very impressed. I'll definitely be back. - Aug 3, 2011 by Brent A.Click to read more
New York, NY
In-network · UnitedHealthcare
Accepting new patients · Offers video visits ·
Read bio
Dr. Andrew Fagelman is board certified by the American Board of Internal Medicine and currently practices at SOHO Health NY. He earned his Doctor of Medicine from the State University of New York, Buffalo. He completed his internship in General Surgery at Maimonides Medical Center and his residency ...Click to read more
Next available: today
Primary Care Doctor
4.77
·8944 reviews
It was my first visit and I was very impressed. I'll definitely be back. - Aug 3, 2011 by Brent A.Click to read more
12 mi · 155 Spring St, 4th fl, New York, NY 10012
In-network · UnitedHealthcare
Also offers video visits · Accepting new patients ·
Read bio
Dr. Andrew Fagelman is board certified by the American Board of Internal Medicine and currently practices at SOHO Health NY. He earned his Doctor of Medicine from the State University of New York, Buffalo. He completed his internship in General Surgery at Maimonides Medical Center and his residency ...Click to read more
Next available: today
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Primary Care Physician
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Frequently asked questions

How many recent appointments have been booked with primary care doctors in Bayside, NY who accept UnitedHealthcare?

Recently, 24 appointments have been booked with primary care doctors in Bayside, NY who accept UnitedHealthcare.


How do patients rate their experience with booking primary care doctors in Bayside, NY on Zocdoc?

On Zocdoc, primary care doctors in Bayside, NY have an average rating of 4.84 based on approximately 1688 reviews. In Bayside, NY you can find 4 primary care doctors with 4-stars or higher. Zocdoc collects reviews from real patients after each appointment, ensuring authentic feedback. Only patients who have booked and attended appointments may post reviews, providing trustworthy and reliable insights into patient experiences.


Can I book a video visit with a primary care doctor?

Yes, you can book a video visit with a primary care doctor. There are currently no locations that offer video visits in this city. When a provider offers video visits, you will see a small video camera icon next to their profile image. Select a date and time from their available appointment slots and go through the booking process.


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