What patients are saying
Overall rating
4.94
Average wait time
5.00
Bedside manner
5.00
“Jackie is the first therapist I’ve ever looked forward to seeing. She’s incredibly present, warm, and grounded—able to get to the root of things without it feeling heavy. Our sessions are not just healing—they’re enjoyable. Jackie brings a rare mix of insight, emotional safety, and genuine care. She’s by far the most capable and wholesome therapist I’ve worked with, and I trust her completely. I’m truly grateful to have found her.”
Less than 1 year ago
“Jackie listens very well and starts our next session where we left off. She is insightful, attentive, and has a great perspective, when I think I have the only one! ”
More than 1 year ago
About Jackie Faana
Focus areas
Anxiety
Depression
Work-Related Counseling
Attention-Deficit / Hyperactivity Disorder (ADHD)
Self Esteem Issues
Bereavement / Grief Counseling
Stress Management
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Identity
Gender
FemaleEthnicity
Asian
Languages spoken
English, Korean
Getting to know Jackie Faana
I'm a licensed therapist with over a decade of experience, specializing in anxiety, depression, and life transitions. I hold a Master's in Social Work from the University of Hawaii. I offer a supportive, non-judgmental space where clients can openly explore their challenges and work towards meaningful personal growth. My goal is to assist you in navigating life changes, overcoming obstacles, and achieving a more fulfilling and happier life. I am dedicated to providing compassionate and understanding support throughout your therapeutic journey.
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
More information on payments and coverage
Payment is due after each session and will be charged with your card on file for any portion of patient responsibility. Receipts will be provided at the time of the charge. This typically takes place 2-4 weeks after the session, once your insurance has had a chance to process the claim. We try our best to verify eligibility, but it is ultimately your responsibility to check coverage and out-of-pocket costs for services. For out-of-network visits, you will be billed at the provider’s self-pay rate, and we can provide an invoice for you to submit to your insurance for potential out-of-network reimbursement based on your plan’s benefits.
Education and background
Practice names
Education and training
- University Of Hawaii, Master's in Social Work
NPI number
1437938636
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.94
Wait time
5.00
Bedside manner
5.00
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
17 reviews
Most relevant
Thank you so much for genuinely listening to my story and and trying to help me find a solution.
Less than 1 year agoInitials hiddenSource: Partner
Jackie is the first therapist I’ve ever looked forward to seeing. She’s incredibly present, warm, and grounded—able to get to the root of things without it feeling heavy. Our sessions are not just healing—they’re enjoyable. Jackie brings a rare mix of insight, emotional safety, and genuine care. She’s by far the most capable and wholesome therapist I’ve worked with, and I trust her completely. I’m truly grateful to have found her.
Less than 1 year agoInitials hiddenSource: Partner
Jackie listens very well and starts our next session where we left off. She is insightful, attentive, and has a great perspective, when I think I have the only one!
More than 1 year agoInitials hiddenSource: Partner
She has been absolutely wonderful.
More than 1 year agoInitials hiddenSource: Partner
Jackie has been great to work with so far. She listens and offers insights that I've found helpful in my mental health journey.
More than 1 year agoInitials hiddenSource: Partner
Jackie Faana is absolutely wonderful. She is full of insights and help me see things from a positive perspective that doesn't occur to me by myself. I have felt so much growth in myself in just 5 sessions. Every week I look forward to having a session with Jackie. I would highly recommend her to anyone struggling.
More than 1 year agoInitials hiddenSource: Partner
March 12, 2026Lucy L.Verified patientVideo visit
February 28, 2026Lucy L.Verified patientVideo visit
January 13, 2026Joseph L.Verified patientVideo visit
Less than 6 months agoInitials hiddenVideo visit
Less than 1 year agoInitials hiddenVideo visit
Less than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
More than 1 year agoInitials hiddenSource: Partner
How soon can I make an appointment with Jackie Faana?
Generally, Jackie Faana has appointments available on Zocdoc within 1 week. You can see Jackie Faana's earliest availability on Zocdoc and make an appointment online.
Is Jackie Faana accepting new patients?
Jackie Faana generally accepts new patients on Zocdoc. You can see Jackie Faana's earliest availability on Zocdoc and schedule an appointment online.
Does Jackie Faana accept my insurance?
Choose your insurance plan to verify if Jackie Faana is in-network.
Can I make an appointment with Jackie Faana online?
Yes, you can make an appointment online with Jackie Faana using Zocdoc. It’s simple, secure, and free.
What practice does Jackie Faana work with?
Jackie Faana works with Grow Therapy.
What are common reasons for patients to see Jackie Faana?
Jackie Faana frequently sees patients for Depression, Psychotherapy, Psychotherapy Intake / Initial Visit, Sleep Problems, and Therapy. You can see other visit reasons for Jackie Faana on their profile.
What languages does Jackie Faana speak?
Jackie Faana speaks English and Korean.
How do patients rate Jackie Faana in reviews?
17 patients have reviewed Jackie Faana. The overall rating for this doctor is 4.94/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.