What patients are saying
Overall rating
4.52
Average wait time
4.79
Bedside manner
4.76
“Penny is great! Working with her has opened me up to embrace what I need in my life. She's kind and helpful. I've seen her for the past year!!! Her assistant is also really nice.”
ASMore than 1 year ago
“Penny was great. Attentive to what we talked about and provided really good advice over the 2 months i've been seen her. Thanks Penny!”
LMMore than 1 year ago
About Penny Collins
Focus areas
Addiction / Substance Abuse
Cognitive Behavioral Therapy (CBT)
Psychotherapy Intake / Initial Visit
Addiction Consultation
Gambling Addiction
Sex Addiction
Alcoholism
Porn Addiction
Clientele seen
Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)
Treatment approaches
Acceptance and Commitment (ACT)
Cognitive Behavioral (CBT)
Clinical Supervision and Licensed Supervisors
Compassion Focused
Coaching
Culturally Sensitive
Identity
Gender
FemaleLanguages spoken
English
Getting to know Penny Collins
Are you currently contending with emotions like sadness, fear, distress, or isolation due to challenges associated with gambling, gaming, sexual behavior, or pornography? Have you noticed a decrease in your ability to navigate these behaviors, resulting in feelings of despair, anxiety, depression, or loneliness?
With more than fifteen years of expertise as a Licensed Professional Clinical Counselor specializing in mental health and behavioral addiction treatment, I am committed to offering understanding and empathetic support to those seeking assistance. I hold a Master’s degree in Counseling and a Bachelor’s degree from the University of Wisconsin. My primary goal is to empower individuals to overcome their challenges and achieve lasting recovery through a personalized and comprehensive approach. I strongly believe in extending compassion and respect to every individual, devoid of judgment or societal stigma. My aim is to create a secure and nurturing environment where individuals can delve into their underlying emotions, enhance self-awareness, and foster healthier coping strategies.
What should a new client know about working with you?
My professional approach revolves around well-established and evidence-backed methodologies aimed at achieving the highest quality clinical outcomes. Core to my practice are modalities such as Cognitive Behavioral Therapy (CBT) and Motivational Interviewing (MI). I deeply believe in the inherent strengths and resilience present within every individual, shaping the foundation of my therapeutic approach.
Embracing a person-centered perspective, my aim is to foster a collaborative and empowering therapeutic relationship. I customize my interventions to align with the unique needs of each individual, creating a supportive and empathetic environment. I place a strong emphasis on continuous learning, dedicating substantial time to staying abreast of the latest advancements in the behavioral health field. This dedication ensures my ability to consistently deliver the highest quality and cutting-edge clinical treatments to those entrusted to my care.
What is your typical process for working with clients?
My team and I are dedicated to prioritizing your convenience, security, and comfort. We are committed to delivering a seamless, secure, and comfortable experience through fully virtual sessions conducted on a trusted, HIPAA-compliant video platform. Throughout the intake process, I dedicate the necessary time to comprehensively assess your individual needs, focusing on the root causes of any challenges you may be facing. This in-depth assessment allows us to craft a personalized treatment plan tailored specifically to you. Our range of treatment options includes individual, group, family, or couples therapy, ensuring that you receive support tailored to your unique requirements. Recognizing that every person's journey is distinct, we are devoted to providing personalized care with an unwavering commitment. Our goal is to assist you in achieving optimal clinical outcomes and reaching your recovery milestones with confidence.
Is this doctor in your insurance network?
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In-network insurances
Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
Out-of-pocket fees and assistance
Initial session: $125 for 60 minutes
Ongoing session: $125 for 60 minutes
- Sliding scale: Offers lower out-of-pocket fees on an individual basis, typically based on your ability to pay
More information on payments and coverage
I ensure finances are never a blocker to receiving care from a licensed provider. To do so, I accept many insurance as well as offering cash pay options.
Education and background
Practice names
Education and training
- University of Wisconsin, Master's in Counseling
- University of Wisconsin (Bachelor's)
NPI number
1134435019
Patient reviews
All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.52
Wait time
4.79
Bedside manner
4.76
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
52 reviews
Most relevant
I was never contacted by anyone to confirm my appointment, paperwork or even given a link for my appointment.
More than 1 year agoInitials hiddenVideo visit
Penny was great. Really helpful and kind - highly recommend and I'll continue to see her for more appointments.
More than 1 year agoVK
Penny was THE BEST. RReally helpful, very good appointment. I still see her every once in a while
More than 1 year agoVK
Penny is the best! Her team is great and very helpful. Super lucky to have found Penny!
More than 1 year agoOT
10/10 experience. easy and convenient and not intimidating
More than 1 year agoWL
She was sympathetic and shared a personal experience similar to what I was going through. Ultimately some of her advice did not seem appropriate or supportive in a way that helped me feel like a whole person.
January 5, 2026Richard B.Verified patientVideo visit
Provider did not show up to the video appointment. I was never given a link to join the appointment. It said to call if there were any issues. I called five minutes prior to my appointment time to inquire about a link to join the video, but it went straight to voicemail, so I left a message. I called again five minutes after my appointment was scheduled to begin - left another message.
June 22, 2024Dana B.Verified patientVideo visit
Penny is great! Working with her has opened me up to embrace what I need in my life. She's kind and helpful. I've seen her for the past year!!! Her assistant is also really nice.
More than 1 year agoAS
Provider did not show up to the appointment, called office SEVERAL times and got sent to immediate voicemail, never received a link to even join the appointment.
June 3, 2024Daniel R.Verified patientVideo visit
the best!!!!!!!!!!!
More than 1 year agoDP
Penny was great. Attentive to what we talked about and provided really good advice over the 2 months i've been seen her. Thanks Penny!
More than 1 year agoLM
Connected very easily on the first call. If I ever need anything outside of sessions, Penny is there to help me. I cannot thank her enough for the progress she has help me make!
More than 1 year agoEG
The service is excellent. My insurance is a bit tricky to work with but they were admit on helping me. Penny was great and even in just our intake I walked away is great information.
March 5, 2024Regina R.Verified patientVideo visit
Penny has a remarkable knack for guiding you through your thoughts and emotions with grace and understanding. Her ability to pinpoint exactly what you need to hear, combined with actionable strategies, has empowered me to make real, lasting changes in my life.
More than 1 year agoJC
Penny's expertise shines through in her ability to create a supportive and understanding environment. Her sessions are enlightening, filled with moments of genuine breakthrough and practical advice that I've been able to apply directly to my life, leading to significant personal growth.
More than 1 year agoHG
Penny's approach is refreshingly direct yet incredibly empathetic. Every session with her feels like a step forward in understanding myself better. She has this talent for uncovering the root of what I'm feeling, guiding me towards meaningful progress in my personal journey.
More than 1 year agoJM
Penny has a unique way of connecting and making you feel heard. Her sessions aren't just talk; they're filled with insights that hit home. She's helped me see things in myself I never noticed before, and I'm actually making changes that stick."
More than 1 year agoJT
Penny's been great, really gets me. She talks in a way I understand and helps me figure out my problems. Feels like getting advice from a wise friend.
More than 1 year agoJG
Penny's sessions have been a pivotal part of my growth. Her blend of warmth and professional wisdom creates a space where I've been able to explore and overcome personal obstacles, gaining both deeper self-understanding and practical approaches to life's challenges.
More than 1 year agoTJ
Penny's counseling has been a transformative experience for me. Her empathetic and knowledgeable approach has opened new pathways for understanding myself and dealing with life's complexities, providing not just insight but also tangible strategies that have improved my day-to-day life.
More than 1 year agoML
Penny's guidance has been invaluable in my journey of self-improvement. Her unique blend of empathy and expertise creates a comfortable yet transformative environment. I've gained not only deeper self-awareness but also practical strategies for tackling life's challenges.
More than 1 year agoLW
My first visit with Penny was outstanding! She listened and really tried to understand from my vantage point. I am excited to meet with her again!
More than 1 year agoRD
Penny's expertise and empathy have been pivotal in my journey towards personal growth; her approach is both nurturing and empowering, fostering a space for genuine self-discovery and healing.
More than 1 year agoLM
So, I’ve been seeing Penny for about a month now? & All I can say is she is a heaven sent blessing. She really does place herself in ones shoes for the betterment of oneself. She’s been super reliable, very professional, very understanding, caring & just open ears with well-intended positive advice. I can say that I’ve recommended Penny to my friends & that I personally will continue to visit Penny. She’s been nothing but amazing & a positive light. Thank you so much for all that you’ve done & still do. God Bless You Penny ????
More than 1 year agoBO
On time, helpful, great visit. Highly recommend!
More than 1 year agoTY
January 11, 2026Dylan P.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
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More than 1 year agoJH
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
February 6, 2024Orlando A.Verified patientVideo visit
January 30, 2024Sandra H.Verified patientVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
January 19, 2024Delilah P.Verified patientVideo visit
More than 1 year agoTA
More than 1 year agoInitials hiddenVideo visit
More than 1 year agoInitials hiddenVideo visit
December 30, 2023Kalikoliilehua S.Verified patientVideo visit
More than 1 year agoSF
December 24, 2023Scout M.Verified patientVideo visit
December 22, 2023Bryan O.Verified patientVideo visit
December 13, 2023Bryan O.Verified patientVideo visit
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How soon can I make an appointment with Penny Collins?
Generally, Penny Collins has appointments available on Zocdoc within 1 week. You can see Penny Collins's earliest availability on Zocdoc and make an appointment online.
Is Penny Collins accepting new patients?
Penny Collins generally accepts new patients on Zocdoc. You can see Penny Collins's earliest availability on Zocdoc and schedule an appointment online.
Does Penny Collins accept my insurance?
Choose your insurance plan to verify if Penny Collins is in-network.
Can I make an appointment with Penny Collins online?
Yes, you can make an appointment online with Penny Collins using Zocdoc. It’s simple, secure, and free.
What practice does Penny Collins work with?
Penny Collins works with Birches Health.
What are common reasons for patients to see Penny Collins?
Penny Collins frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Sleep Problems. You can see other visit reasons for Penny Collins on their profile.
What languages does Penny Collins speak?
Penny Collins speaks English.
How do patients rate Penny Collins in reviews?
52 patients have reviewed Penny Collins. The overall rating for this doctor is 4.52/5. They have a 4.76/5 rating for bedside manner and a 4.79/5 rating for wait time. You can read individual reviews and ratings on their profile.