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315 verified Therapists/Counselors in Waltham, MA
Zocdoc verifies all providers before they can appear in Zocdoc search results. Every provider that appears in search is open to new patients.
All providers
Availability last updated 05/13/2026
Availability last updated 05/13/2026

Pearl Alweny, APRN

Nurse Practitioner (Psychiatry)
4.91
·544 reviews
Very simple and top notch providers!!Never been happier! - Jan 8, 2026 by Richard C.Click to read more
0.5 mi · 24 Crescent St, Unit 305, Waltham, MA 02453
Accepts Aetna, BlueCross BlueShield, Cigna + 21 more
Also offers video visits · Accepting new patients · Highly recommended · Excellent wait time ·
Read bio
Pearl Alweny is both a psychiatric mental health nurse practitioner and a family nurse practitioner. She is multilingual and culturally aware, priding herself on providing culturally competent care personalized to each individual. She has extensive experience in family medicine, a crucial element in...Click to read more
Next available: Fri, May 15

Dr. David Brendel, MD, PhD

Psychiatrist (Virtual)
4.89
·760 reviews
V personable, listens well, felt understood, competent, assuring that he seems to confident in his work - May 29, 2024 by Hannah W.Click to read more
Belmont, MA
Accepting new patients · 25+ years of experience · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
***Please keep in mind Dr. Brendel is out of network.*** ** Please expect a call from the office after making an appointment ** ** The appointment will not be confirmed until the practice speaks with you directly ** My practice welcomes adults with a wide range of personal issues, including depre...Click to read more
Next available: tomorrow

Zachary Rotfus, LICSW

Psychotherapist (Virtual)
Arlington, MA
Accepts Aetna, BlueCross BlueShield, Cigna + 9 more
Accepting new patients · Offers video visits ·
Read bio
Hello! My name is Zach and I have been practicing for over 10 years. I have Masters Degrees in both Social Work and Psychology and I'm really focused on understanding the whole person and their whole context as a necessary part of understanding their therapeutic needs. I'm also a strong believer in ...Click to read more
Next available: today

Elizabeth Kobzik, MSW

Psychotherapist
2.5 mi · 288 Walnut St, Newton, MA 02460
Accepts Aetna, BlueCross BlueShield, Cigna + 11 more
Also offers video visits · Accepting new patients ·
Read bio
Liza Kobzik helps individuals build clarity, resilience, and emotional stability through evidence-based mental health care tailored to the needs of children, adolescents, and adults across Massachusetts. She provides a supportive, structured environment where patients can address anxiety, depression...Click to read more
Next available: tomorrow

Corinne Sigmund, MSW

Psychotherapist
5.00
·1 review
3 mi · 313 Washington St, Ste 402, Newton, MA 02458
Accepts Aetna, BlueCross BlueShield, Cigna + 12 more
Also offers video visits · Accepting new patients · Highly recommended ·
Read bio
Corinne Sigmund helps adults in Massachusetts navigate life's challenges with compassion and evidence based care. She works with individuals ages 18 through 64, providing a safe and supportive environment where patients can explore their experiences and build meaningful strategies for change. At Lif...Click to read more

Susan Korber, NP

Family Psychiatric & Mental Health Nurse Practitioner
1.5 mi · 210 Bear Hill Rd, Waltham, MA 02451
Also offers video visits · Accepting new patients · Expertise in depression ·
Read bio
I have over 40 years of experience and expertise in comprehensive psychiatric evaluation and medication management. I am psychodynamic in my approach to managing medication. I believe in focusing on both medications and relief from the primary stressors. I have particular expertise with children a...Click to read more
Next available: Thu, May 21

Ekaterina Filatov, APRN, RN

Adult Psychiatric & Mental Health Nurse Practitioner (Virtual)
Wellesley, MA
Accepts Aetna, BlueCross BlueShield, UnitedHealthcare + 5 more
Accepting new patients · Offers video visits · Expertise in anxiety disorders + 3 more ·
Read bio
Meet Katia, a board-certified Psychiatric-Mental Health Nurse Practitioner who is passionate about helping adults feel heard, supported, and confident in their mental health care. She provides thoughtful, evidence-based treatment for conditions such as anxiety, depression, mood disorders, and season...Click to read more
Next available: tomorrow

Sonal Patel, APRN, RN

Adult Psychiatric & Mental Health Nurse Practitioner
4 mi · 1340 Centre St, Ste 204, Newton, MA 02459
Accepts Aetna, BlueCross BlueShield + 5 more
Also offers video visits · Accepting new patients · Expertise in enlarged prostate ·
Read bio
Hi, I'm Sonal Patel! I'm a board-certified Psychiatric Nurse Practitioner specializing in psychopharmacology, medication management and supportive therapy. With extensive training in personalized psychiatric care, I combine evidence-based pharmacological interventions with alternative medicine appr...Click to read more
Next available: Fri, May 15

Kellyann Langdon, LMHC

Psychotherapist
4 mi · 53 Langley Rd, Ste 260 Newton, Center, MA 02459
Accepts Aetna, BlueCross BlueShield, Cigna + 29 more
Also offers video visits · Accepting new patients ·
Read bio
Thank you for having the courage to start your healing journey. I’m here to make sure that your experience is meaningful and transformative. I specialize in working with individuals navigating life transitions, anxiety, depression, and trauma. I take a client-centered, collaborative approach to ther...Click to read more
Next available: Fri, May 15

Dr. Jyothi Ramakrishnan, PhD

Psychologist (Virtual)
5.00
·1 review
Cambridge, MA
Accepts Aetna, BlueCross BlueShield, Cigna + 11 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
I enjoy collaborating with clients to tune into their own inner guidance and intuition. I also enjoy supporting clients who are exploring questions about meaning and purpose in their lives. In my work, I draw from the fields of positive psychology, or the science of happiness and thriving selfcompas...Click to read more
Next available: tomorrow

Julia Robbins, LICSW

Psychotherapist (Virtual)
Medford, MA
Accepts Aetna, BlueCross BlueShield, UnitedHealthcare + 9 more
Accepting new patients · Offers video visits ·
Read bio
Ms. Julia Robbins is a psychotherapist specializing in general and perinatal mental health. She runs a private practice and offers virtual consultations. Ms. Robbins provides compassionate support to pregnant and postpartum mothers experiencing sadness, anxiety, depression, loss, birth trauma, iden...Click to read more
Next available: today

Dr. Sherri Mello, MD

Psychiatrist
5.00
·16 reviews
Dr. Mello was knowledgeable, kind and compassionate. I was very grateful for her care.Click to read more
3.5 mi · 68 Leonard St, Ste 205A, Belmont, MA 02478
Also offers video visits · Accepting new patients · 25+ years of experience · Highly recommended · Excellent wait time ·
Read bio
People come to therapy for a variety of reasons. Some seek relief from anxiety or depression or are wanting support around life transitions or painful life experiences. Some feel dissatisfied or unfulfilled certain areas of their lives and may feel stuck in unhelpful patterns they wish to change. ...Click to read more
Next available: Mon, May 18

Sebastien Labissiere, MS

Psychotherapist
5 mi · 22 Mill St Arlington, Arlington, MA 02476
Accepts Aetna, BlueCross BlueShield, Cigna + 25 more
Also offers video visits · Accepting new patients ·
Read bio
Sebastien Labissiere helps adolescents, teens, and adults across Massachusetts build practical skills to manage emotional challenges, strengthen resilience, and improve day-to-day functioning. At LifeStance Health, he provides individualized therapy for clients navigating concerns such as ADHD, anxi...Click to read more
Next available: tomorrow

Dr. Sheree Beane, PhD

Psychologist (Virtual)
Arlington, MA
Accepts Aetna, BlueCross BlueShield, Cigna + 11 more
Accepting new patients · Offers video visits ·
Read bio
Sheree Beane, PsyD, helps adults in Massachusetts navigate life's challenges with compassion, evidence-based strategies, and a strong commitment to their well-being. She provides individual therapy and substance use support, offering patients a safe and collaborative space to explore concerns and de...Click to read more

Rebecca Stubbs, MSW, LCSW

Psychotherapist (Virtual)
Needham, MA
Accepts Aetna, BlueCross BlueShield, Cigna + 10 more
Accepting new patients · Offers video visits ·
Read bio
Becca Stubbs is a Licensed Clinical Social Worker in Massachusetts who has been practicing since 2022. Becca offers her clients patience and a calm, LGBTQfriendly environment. Outside of work, Becca enjoys reading, video games, social deduction games, and crafts.Click to read more
Next available: tomorrow

Danielle Wald, LMHC

Psychotherapist
5.00
·3 reviews
- Feb 20, 2024 by Chris H.Click to read more
6.5 mi · 1330 Beacon St, #314, Brookline, MA 02446
Accepting new patients · Highly recommended · Excellent wait time ·
Read bio
Sometimes the hardest step is reaching out for help when we need it. As a therapist, it is very important to me to provide a uniquely comfortable (and at times - fun!) approach to sessions. It can be difficult to talk about some of life's challenges, so my goal is to be there to help you through it ...Click to read more
Next available: today

Dr. Melissa M Amick, PhD

Psychologist
5.00
·3 reviews
Melissa is amazing -- I've been seeing her periodically for 3+ years now and she really helped me take control of my depression and ADD. She'll bring in known systems like CBT and ACT, explain them at a high level, point me to further resources so I can teach myself, and course correct as I apply t...Click to read more
4 mi · 53 Langley Rd, Newton, MA 02459
Also offers video visits · Accepting new patients · Highly recommended · Excellent wait time ·
Read bio
I am a licensed Clinical Psychologist who helps adults cope with mental health concerns and achieve their personal goals. I use treatments shown to improve emotional health such as Cognitive behavioral therapy, acceptance-based therapy, and mindfulness. Therapy is conducted as a collaborative proces...Click to read more
Next available: Tue, May 19

Jessica Seelye, LMHC

Psychotherapist (Virtual)
Needham, MA
Accepts Aetna, BlueCross BlueShield, Cigna + 24 more
Accepting new patients · Offers video visits ·
Read bio
Jessica Seelye, LMHC, helps individuals build practical skills to manage emotional challenges, strengthen self-understanding, and move toward a more balanced and meaningful life. She provides individual therapy for teens and adults across Massachusetts through LifeStance Health, supporting clients a...Click to read more
Next available: Fri, May 15

Maryellen Crompton, LMHC

Psychotherapist (Virtual)
5.00
·4 reviews
Cambridge, MA
Accepts Aetna, BlueCross BlueShield, Cigna + 68 more
Accepting new patients · Offers video visits · Highly recommended ·
Read bio
Hello! What are your challenges? Where are you stuck? Who are you? What are your goals? I work with clients facing many changes or challenges including educational, relationship issues, financial stress, parenting, caregiving, trauma, chronic health issues, bereavement and recovery from addicti...Click to read more
Next available: tomorrow

Jihan Qu, MSW, LCSW

Psychotherapist
4.5 mi · 625 Mt Auburn St, Watertown, MA 02472
Accepts Aetna, BlueCross BlueShield, Cigna + 23 more
Also offers video visits · Accepting new patients ·
Read bio
Jihan Qu helps adults across Massachusetts navigate life's challenges with clarity, cultural sensitivity, and evidence-based care. At LifeStance Health, she provides individual therapy and substance use support, helping clients build healthier coping strategies, improve emotional well-being, and fos...Click to read more
Next available: Mon, May 18

Nadia Albritton, LMHC

Psychotherapist
4.47
·45 reviews
7 mi · 540 Vfw Pkwy, West Roxbury, MA 02132
Accepts Aetna, BlueCross BlueShield, Cigna + 29 more
Also offers video visits · Accepting new patients · Excellent wait time ·
Read bio
The link between you and your “ideal you” is a bridge paved with fear and the unknown. At this crossroad, how you proceed dictates whether you cross that bridge. Yet, when properly equipped, what has previously been perceived as daunting can also be seen as an exciting opportunity. Fear, however it ...Click to read more
Next available: tomorrow

Dr. Nina Sanfilippo, PsyD

Psychologist (Virtual)
5.00
·1 review
Nina is so compassionate and has great attention to detail. She is so validating while also keeping me accountable for myself. I've already grown so much from her guidance and I'm so grateful to have found her! by EDClick to read more
Boston, MA
Accepts Aetna, BlueCross BlueShield
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
Dr. Nina Sanfilippo, PsyD, is a licensed clinical psychologist who earned her undergraduate degree in psychology from Wheaton College in Norton, MA and her doctorate in clinical psychology from William James College in Newton, MA. She specializes in working with adolescents and young adults, with a ...Click to read more
Next available: today

McKenna Allred, LMHC

Psychotherapist
6.5 mi · 875 Massachusetts Ave, Cambridge, MA 02139
Accepts Aetna, BlueCross BlueShield, UnitedHealthcare + 11 more
Also offers video visits · Accepting new patients ·
Read bio
I’m a licensed clinician who offers a curious, collaborative space for adults to talk openly about what’s going on and explore what might be underneath it. Together, we look at stuck patterns and what needs to shift to create meaningful change. As a Dance/Movement Therapist and EMDR-trained clinic...Click to read more
Next available: tomorrow

Dr. Sigalit Hoffman, MD

Child and Adolescent Psychiatrist (Virtual)
4.64
·11 reviews
Awesome experience. She was exactly what I expected. Highly recommend!!! - Mar 19, 2025 by Jeffrey L.Click to read more
Cambridge, MA
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
Dr. Hoffman graduated with a Doctor of Medicine from the Ben-Gurion University of the Negev Faculty of Health Sciences in 2006. She completed her residency in Psychiatry and a fellowship in Child and Adolescent Psychiatry at Tufts Medical Center. She practices in Cambridge, MA, and one other locatio...Click to read more
Next available: Fri, May 15

Dr. Jonathan Jampel, PhD

Psychotherapist
4 mi · 5 Watson Rd, Ste 206, Belmont, MA 02478
Also offers video visits · Accepting new patients ·
Read bio
Are you looking to make a meaningful change to your life? If so, I'm here to help you find and walk your own path. My clinical expertise is in the treatment of trauma, anxiety-related disorders, OCD, and insomnia. The therapy I employ is high-quality and empirically supported, including treatments s...Click to read more
Next available: Mon, May 25

Dr. Megan Fallon, PsyD

Psychologist (Virtual)
5.00
·6 reviews
by ABClick to read more
Boston, MA
Accepts Aetna, BlueCross BlueShield
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
Dr. Meg Fallon is a licensed clinical psychologist in both Massachusetts and New York. Dr. Fallon has experience working with clients across the lifespan in outpatient, college counseling, and emergency settings. Dr. Fallon works with a variety of concerns, including anxiety, depression, obsessive-c...Click to read more
Next available: today

Kara Waltman, MA

Psychotherapist
5.00
·3 reviews
She is great! - Apr 10, 2026 by Fabricio C.Click to read more
6.5 mi · 875 Massachusetts Ave, Cambridge, MA 02139
Accepts Aetna, BlueCross BlueShield, UnitedHealthcare + 11 more
Also offers video visits · Accepting new patients · Highly recommended · Excellent wait time ·
Read bio
“Kara Waltman” is a pre-licensed provider working under the supervision of a licensed practitioner. Starting therapy can be an intimidating process, but finding a therapist you truly connect with can make a world of difference. My name is Kara and I am happy you found your way here! My work is ce...Click to read more
Next available: Fri, May 15

Lena Wright, LCSW

Psychotherapist
4.71
·17 reviews
- Nov 24, 2023 by Amber A.Click to read more
5.5 mi · 57 Bedford St, # 105, Lexington, MA 02420
Accepts Aetna, BlueCross BlueShield, Cigna + 14 more
Also offers video visits · Accepting new patients · Excellent wait time ·
Read bio
Thank you for booking with Lena Wright. Within 48 hours of booking, our administrative team will contact you to complete a 5-10 minute pre-screen. If we are unable to reach you, your appointment will be canceled. I have experience working with individuals, couples, and families of first responders ...Click to read more
Next available: Tue, May 19

Sarah Casey, LCSW, MSW, BA

Psychotherapist (Virtual)
Brookline, MA
Accepts Aetna, BlueCross BlueShield, Cigna + 11 more
Accepting new patients · Offers video visits ·
Read bio
Sarah Casey, LMSWC, supports individuals and families across Massachusetts through evidencebased, compassionate mental health care. She helps clients manage and heal from a wide range of challenges including trauma, substance use concerns, and mood disorders. Whether working with children, adolescen...Click to read more
Next available: tomorrow

Sarah Bulwinkle, LMHC

Psychotherapist (Virtual)
5.00
·9 reviews
Boston, MA
Accepts Aetna, Cigna, Emblem Health + 26 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time
Next available: tomorrow

Ann Marie Rampino, LCSW

Psychotherapist
5.00
·16 reviews
5.5 mi · 57 Bedford St, # 105, Lexington, MA 02420
Accepts Aetna, BlueCross BlueShield, Cigna + 14 more
Also offers video visits · Accepting new patients · Highly recommended ·
Read bio
I hold a Master's in Clinical Social Work from Boston University and specialize in providing evidence-based services tailored to each individual's needs. My ideal client is someone who embraces and trusts the process and is willing to share their experiences. Challenges vary depending on the support...Click to read more
Next available: Tue, May 19

Caswanna Dorsey, MSW

Psychotherapist
5.00
·15 reviews
5.5 mi · 57 Bedford St, # 105, Lexington, MA 02420
Accepts Aetna, BlueCross BlueShield, Cigna + 14 more
Also offers video visits · Accepting new patients · Highly recommended ·
Read bio
Thank you for booking with Caswanna Dorsey. Within 48 hours of booking, our administrative team will contact you to complete a 5-10 minute pre-screen. If we are unable to reach you, your appointment will be canceled. An ideal client is a mother who has recently become pregnant and is experiencing i...Click to read more
Next available: Tue, May 19

Regan Jameson, LCSW

Psychotherapist
5.00
·12 reviews
5.5 mi · 57 Bedford St, # 105, Lexington, MA 02420
Accepts Aetna, BlueCross BlueShield, Cigna + 14 more
Also offers video visits · Accepting new patients · Highly recommended ·
Read bio
**** THANK YOU FOR BOOKING WITH REGAN JAMESON. WITHIN 48 HOURS FROM BOOKING, YOU WILL BE CONTACTED BY OUR ADMINISTRATIVE TEAM TO COMPLETE A 5-10 MINUTE PRE-SCREEN. IF WE ARE UNABLE TO REACH YOU, YOUR APPOINTMENT WILL BE CANCELED.**** I hold a Master's in Social Work from Boston College and bring co...Click to read more
Next available: Tue, May 19

Lucia Ciccarello, LMHC

Psychotherapist (Virtual)
5.00
·13 reviews
- Oct 9, 2024 by Emma F.Click to read more
Lexington, MA
Accepts Aetna, BlueCross BlueShield, Cigna + 14 more
Accepting new patients · Offers video visits · Highly recommended · Excellent wait time ·
Read bio
**** THANK YOU FOR BOOKING WITH LUCIA CICCARELLO. WITHIN 48 HOURS FROM BOOKING, YOU WILL BE CONTACTED BY OUR ADMINISTRATIVE TEAM TO COMPLETE A 5-10 MINUTE PRE-SCREEN. IF WE ARE UNABLE TO REACH YOU, YOUR APPOINTMENT WILL BE CANCELED.**** My ideal client is someone who has not had much success with...Click to read more
Next available: Wed, May 20

Paul Dalton, LICSW

Psychotherapist
5.00
·15 reviews
5.5 mi · 57 Bedford St, # 105, Lexington, MA 02420
Accepts Aetna, BlueCross BlueShield, Cigna + 14 more
Also offers video visits · Accepting new patients · Highly recommended ·
Read bio
**** Thank you for booking with Paul Dalton. Within 48 hours of booking, you will be contacted by our administrative team to complete a 5-10 minute pre-screen. If we are unable to reach you, your appointment will be canceled.**** I feel my ideal client is one who is self-motivated in wanting to unc...Click to read more
Next available: Tue, May 19

Margaret Chase, LMHC

Psychotherapist
5.00
·12 reviews
5.5 mi · 57 Bedford St, # 105, Lexington, MA 02420
Accepts Aetna, BlueCross BlueShield, Cigna + 14 more
Also offers video visits · Accepting new patients · Highly recommended ·
Read bio
**** THANK YOU FOR BOOKING WITH BETH CHASE. WITHIN 48 HOURS FROM BOOKING, YOU WILL BE CONTACTED BY OUR ADMINISTRATIVE TEAM TO COMPLETE A 5-10 MINUTE PRE-SCREEN. IF WE ARE UNABLE TO REACH YOU, YOUR APPOINTMENT WILL BE CANCELED.**** My ideal client is an adult facing challenges related to depressio...Click to read more
Next available: Tue, May 19

Janine Ward, LCSW

Psychotherapist
4.71
·14 reviews
5.5 mi · 57 Bedford St, # 105, Lexington, MA 02420
Accepts Aetna, BlueCross BlueShield, Cigna + 14 more
Also offers video visits · Accepting new patients · Highly recommended ·
Read bio
**** THANK YOU FOR BOOKING WITH JANINE WARD. WITHIN 48 HOURS FROM BOOKING, YOU WILL BE CONTACTED BY OUR ADMINISTRATIVE TEAM TO COMPLETE A 5-10 MINUTE PRE-SCREEN. IF WE ARE UNABLE TO REACH YOU, YOUR APPOINTMENT WILL BE CANCELED.**** Having either been through challenges or currently existing in cris...Click to read more
Next available: Wed, May 20

Lyndsay Coombs, LMHC

Psychotherapist
5.5 mi · 57 Bedford St, # 105, Lexington, MA 02420
Accepts Aetna, BlueCross BlueShield, Cigna + 14 more
Also offers video visits · Accepting new patients ·
Read bio
As a compassionate therapist with a Master’s in Clinical Mental Health Counseling from Merrimack College, Lyndsay is dedicated to providing a safe and supportive space for individuals to explore their emotions, navigate life’s challenges, and foster personal growth. She strives to cultivate a trusti...Click to read more
Next available: Tue, May 19

Ashley Restalli, LCSW

Psychotherapist
5.00
·12 reviews
5.5 mi · 57 Bedford St, # 105, Lexington, MA 02420
Accepts Aetna, BlueCross BlueShield, Cigna + 14 more
Also offers video visits · Accepting new patients · Highly recommended ·
Read bio
**** THANK YOU FOR BOOKING WITH ASHLEY RESTALLI. WITHIN 48 HOURS FROM BOOKING, YOU WILL BE CONTACTED BY OUR ADMINISTRATIVE TEAM TO COMPLETE A 5-10 MINUTE PRE-SCREEN. IF WE ARE UNABLE TO REACH YOU, YOUR APPOINTMENT WILL BE CANCELED.**** I hold a Master's in Social Work from the University of New Eng...Click to read more
Next available: Tue, May 19

Jessica Barnum, LMHC

Psychotherapist
4.84
·25 reviews
- Sep 2, 2025 by Josh R.Click to read more
5.5 mi · 57 Bedford St, # 105, Lexington, MA 02420
Accepts Aetna, BlueCross BlueShield, Cigna + 14 more
Also offers video visits · Accepting new patients · Highly recommended · Excellent wait time ·
Read bio
Thank you for booking with Jessica Barnum. Within 48 hours of booking, our administrative team will contact you to complete a 5-10 minute pre-screen. If we are unable to reach you, your appointment will be canceled. I have experience working with individuals who have a history of traumatic experien...Click to read more
Next available: Tue, May 19
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Frequently asked questions

How can I check if my therapist other accepts my insurance?

Zocdoc makes it easy to find a therapist other in Waltham, MA who accepts your insurance. Simply select your carrier and plan from the drop-down menu at the top of the page. If you’re unsure about the plan name, here's a handy guide to help navigate.

How do patients rate their experience with booking therapist others in Waltham, MA on Zocdoc?

On Zocdoc, therapist others in Waltham, MA have an average rating of 4.97 based on approximately 112 reviews. In Waltham, MA you can find 266 therapist others with 4-stars or higher. Zocdoc collects reviews from real patients after each appointment, ensuring authentic feedback. Only patients who have booked and attended appointments may post reviews, providing trustworthy and reliable insights into patient experiences.

Can I book a video visit with a therapist other?

Yes, you can book a video visit with a therapist other. There are currently no locations that offer video visits in this city. When a provider offers video visits, you will see a small video camera icon next to their profile image. Select a date and time from their available appointment slots and go through the booking process.

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