UnitedHealthcare Oxford Dentists in Brooklyn, NY
Need to make a dentist appointment this week? Use Zocdoc to find dentists in Brooklyn who take UnitedHealthcare Oxford insurance. It’s simple, secure and free.
The visit actually did not take place during the last appointment I attempted to schedule because I made the appointment via ZocDoc and the appointment was left pending. I called the office the day of and was informed that my appointment had been cancelled. I informed the staff member on the other line that I received no notification of the cancellation and she was adamant that she personally cancelled it. She then stated that if she had a cancellation that day that she would call me back, she did, however I already had another previously scheduled appointment and could not make it. She then stated that she would contact me if someone cancelled on Saturday and she never did. She had also stated that ZocDoc and the Dr.'s actual schedule sometimes do not agree. My question is then why are patients presented with the option to schedule appointments via ZocDoc? I had to call and make an appointment with the actual office and I had to wait several weeks later. The service in terms of scheduling appointments used to be way better and I hope that there can be better communication between the Doctor's office and ZocDoc so that I can schedule and appointment on ZocDoc and be allowed to maintain that appointment, unless there is an emergency and/or unforeseen circumstances. I do love Dr. U and the Dental Hygienist is awesome too, based on my previous appointments. Thank you!
I haven't been to the dentist in far, far too long. While the wait was more than an hour today, it was because Dr. Platt was taking care of a patient with an emergency. I'm glad I waited though because even though I'm super anxious about dentists, he was patient, non-judgmental, clear and thorough. Highly recommend.
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