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Qualifications and Experience
Awards and Publications
Dr. Andrew Fagelman is board certified with the American Board of Internal Medicine and current physician at SOHO Health NY. Providing general medical care in the heart of SOHO. Dr. Fagelman provides a full range our services include sick visits, routine physicals, treatment of chronic medical conditions to travel counseling for that upcoming trip. The office accepts most insurance plans.
Verified Patient Reviews
Best doc ever!
Dr. Fagelman is the best!
Been seeing the Doc for 12 years. Won’t go anywhere else!
The Doctor is great - professional but also personable.
Dr Fagelmans experience, and genuine concern for my well being as his patient over the past 7 years saved my life. Fact.
Every single thing about the visit was great, apart from the wait. My appointment started around 30-40 minutes behind schedule. Everyone I saw was great, though. Worth it
Ive been going to SoHo Helath for over a decade. Always a great team that feels more human than a typical medical visit. Dr. Fagleman and Melissa Abbate FNP are great HC providors. Highly recomended.
Caring, genuine and very patient
The staff at Dr. Fagelman's office are intelligent, professional, courteous, helpful, and patient. Whether someone named Andrew Fagelman actually works there, I have no idea - I've only been there twice - but everyone else there is quite good. Until you arrive at the appointment, you and your time are of absolutely no value whatsoever. This office operates under the disturbing recent trend that none of your questions need answers until you've 1) booked your appointment, and 2) arrived for it. Sent a very specific question while booking your appointment on ZocDoc? They won't read it. Called to ask a question? You might get a quick answer, or you might get told you'll be called back - but don't count on it. Sent an email? How? There is no way to send this office an email. Left a detailed message with the answering service? If they ever got it, they ignored it. Want to know if they take your insurance? Too bad! Want to know what procedures you'll need done before you arrive? Too bad! Want to know how much they cost? Hahahaha. Good luck. Like I say, once you're there, everything is hunky-dory. Just make sure you leave an extra 60-90 minutes to cover all the questions you contacted them with in the first place.
I've been a pt. of Dr. Fagelman for about 12 yrs now so that alone should indicate my level of confidence and regard for him. Can't recommend him enough.
While sometimes the wait may be long, I always appreciate the professionalism and thoroughness of Dr fagelman and his staff once I see them. Plus, I love the fact that it is a teaching office.
The entire office was clean and everyone was very professional
Staff was very kind and friendly. Dr. Fagelman was extremely attentive. He answered all of my questions and was very reassuring and kind. Would definitely recommend!
Great for an easy physical! Blood work done on the spot.
Had to wait over an hour to see doctor, then only saw him for about 10 minutes. The check in app repeatedly broke and was useless. The space is small and rickety - but I guess everything is in NYC.
Great service. Spent more time with me than expected.
Thank You Dr Fagelman. Always appreciate your hard work.
Made me feel very comfortable and trusted his medical advise. I was referred and I will keep the referral going.
Dr F is very professional and confident. Going to the doctors office is never "exciting" and theres a lot of nerves, but I always walk out feeling better than expected after my visits.
I was quickly seen, and never left to wait by myself for more than a minute. In and out, and everyone was super friendly. Highly recommend.
Great doctor and staff - friendly and efficient.
Great as usual - just picking up prescription. Waited a little longer than usual but it was fine. Once I got in it was in and out.
Wonderful bedside manner!!! Professional at all times from doctor to staff. Highly recommend????
The office didn't seem to be firing on all pistons today. I waited close to an hour only to be seen by a rushed intern. I suppose this is fine for a routine physical, but this visit didn't live up to the past ones I've had at this office.
Was my second visit. Seen late both times. Really was hoping the second visit was going to be on time since it's a convenient location to me. I'll be finding a new doc. No apologies or explanation for a 30 min wait.
The wait time was a little long but felt pretty standard. It was also my first time there so I presume it would go a little faster if it wasn't. I know from the other review the wait time is typically long and it was a relatively busy office during what I perceive as peak hours so while it was wasn't rapid it wasn't slow by any means. Other than that it was a positive experience (pending my test results ha).
Straight-forward visit but incredibly long wait.
Been here before, a lot of students doing practice or residency there so you see the doctor for maybe 3-4 mins while you're actually being seen and observed by a student. I don't mind it because it's so close to my job.
I've always been impressed with the organization and professionalism of his office. And it's a teaching office as well, which I also like.
Very professional and friendly! A medical environment in soho that made me feel safe and like I'm being taken care of.
Doc is excellent. Wait time can be long.
The wait was very long and the time spent with a nurse and Dr Fagelman was short, and I felt a bit rushed. Nevertheless, I was taken care of, got answers to my questions and the vaccine I needed.
I've been seeing Dr. Fagelman for over 10 yrs now and he's seen me thru a lot. I've had prostate ca and other health issues and I've always depended upon him to help coordinate my care and follow/up. If you're in need of an internist I'd highly recommend him.
My appointment with Dr. Fagelman was professional, short, and comprehensive. Overall, it was a pleasant annual physical.
Came in for annual physical. Was 5 minutes late. Total interaction time with medical staff 5-7 minutes. Total time for visit 70 minutes.
I like him very much, but I had to ask to see him (I specifically made an appt. with him) after I was finished with the Nurse Practicioner. Dr. Fagelman is professional but relaxed and cool.
Great vibe, great people!
I saw Dr. Fagelman for an annual physical and a sick visit- a very competent internist who knows what he is talking about. One of the few doctors in SoHo who accepts Medicaid and provides special considerations for disabled patients.
Pleasant staff working there. They are caring and they take the time to know you, listen to you. I was definitely happy with my first visit and will recommend them.
Great doc and office great experience.
Dr. Fagelman is a true professional who is knowledgable, friendly and polite. This was my first visit and based off my experience I plan to come back again. The only negative was the wait time. Not a huge deal. The office itself, particularly in the waiting area, had comfortable seats, good music and nice decor. Overall, I recommend.
Very good. Personable.
I had a 2 pm appointment and came in a few minutes before 2 and had to wait until 2:33pm before I was actually seen by a nurse. I spoke to one receptionist around 2:25pm and asked if I she had an estimate of when I would be seen and she looked confused and like she never realized I was there. Thankfully, one receptionist seemed to be paying a bit more attention and I was seen sooner. Dr. Fagelman was wonderful as usual and very efficient. I just hate that time wasn't maximized and some of the receptionists were a bit more focused on their mobile devices and social media than seeing who walks in and what appointments were scheduled.
The wait was terrible but the treatment and discussion I had with the lady I spoke with was excellent.
Dr.Fagelman has been the absolute best. I have felt that my care has been more than adequate with a personable touch. No matter which of the team I have seen or interacted with. Thank you all for what you do.
Went for an annual physical. Very well run practice.
It was great, all around, especially as a new patient.
Friendly, professional and pretty quick. Great nurses.
The last four times I went into Dr. Fagelman's office, I waited over an hour just to get my prescription filled. This last time he didn't even send my prescription to the pharmacy, and even after I called back and the office confirmed they'd resend, the CVS still did not receive anything.
Dr. Fagelman is nice and very professional. My issue is with the office staff and wait time. The receptionist was rude and I waited over an hour for my appointment.
Ended up waiting over an hour in total to be seen despite arriving on time. It's my understanding after the fact that the receptionists were aware that they were running behind schedule, this should have been communicated... I would've been happy to return later or reschedule.
I've been a pt of Dr. Fagelman for years and can't say enough about him. He's been known to call me at home or work if some issue arises and has always gone the "extra mile" if/when needed. He knows what he's doing and he does it well. He's well trained, up to date, and is affiliated w/ both NYU/Langone and Beth Israel in Manhattan.
Would definitely recommend. Barely ever a wait and very professional!
I saw Dr . Fagelman for an annual physical and a sick visit- a very competent internist who knows what he is talking about.
From the reception desk onward, every person I saw in the office was friendly, professional, and efficient. The tone of the office overall felt very comfortable, while also knowledgeable. I highly recommend!
My only criticism is that the first people I saw after being brought into the room were two interns who asked me a general list of health questions that took about 10 minutes. The one who was writing notes had difficulty with English and was not able to convey some serious issues to the Andrew when he came into the room to be briefed. Specifically, she took notes that I was allergic to Penicillin and that my mother has acute heart disease and both were not communicated to the doctor due to her language difficulties.
Wonderful as usual
I love this office and everyone who works there. They take the whole patient, and all of their circumstances into consideration.
I'm actually under the care of FNP Emily Verno. Emily is friendly and proactive and takes my preferences about my care seriously, which is all I ask for.
Professional, pleasant, and efficient.
Staff is very friendly and dr and nurses are always very nice and treat me well. Wait times are long but the doctor is quite popular and tries to accommodate last minute appointments so can't blame him.
Perfect. Couldn't be better
Awesome! All of the staff is so warm and welcoming. The bedside manner from my physician was impeccable.
This is my second time visiting Dr. Fagelman's office. The first time was for my physical, this time to treat my sore throat. I love that it's close by to my job and there is minimal wait time. The staff members are all friendly and Dr.Fagelman was very professional and answered all my questions and eased my worries.
I wish the wait time were shorter, but I understand the need to see a lot of patients back to back. Thanks for your help doctor!
The entire office staff is very professional, great patient communication .
The staff as well as Dr. Fagelman were courteous, professional, and managed our time excellently.
Extremely smart and thorough. I highly recommend Dr. Fagelman. Best doctor I have seen in years.
Wonderful receptionists! My meeting with Dr. Fagelman was quick and comforting. A NYC doctor that's my style.
I've been going to Dr Fagelman for years and can't imagine ever going to another GP.
I've been seeing Dr.Fagelman for years and have referred him to several friends as well as my husband. I don't come frequently and if there's an emergency I'm always squeezed in. I really have no complaints - the fact that that I keep returning speaks for itself. I've never seen the same nurse twice (they rotate a lot) but that doesn't bother me.
I had an excellent visit! The young lady that took my vitals (Kema) she was professional, polite. The front desk staff checked on me periodically, which assured me that they remembered that I was there. Melissa, my NP was the best. She explained what she was doing every step of the way. Once again, total reassurance. My check up was thorough and thoughtful. Thanks to Melissa and the rest of the staff.
Friendly and knowledgeable staff. Nice, clean offices. Will definitely come back!
Amazing staff - Very helpful - addresses any and every question that I had
Long wait time, rarely sees the doctor himself. Got passed around by several nurses and interns before actually seeing the doctor, when that does happen in rare occasions. Attitude from general staff. And finally, despite sharing notes and explaining medical history with nurses, I ALWAYS have to repeat myself when a new person walks into the room.
The staff here was very nice and helpful. I felt like they took the time to go over all my concerns with me.
Super friendly staff and very minimal waiting. Nurse Emily Vernon is the BEST!
Everyone was courteous and professional. Check-in was also a breeze since I did it on their iPad. Dr. Fagelman was also very professional and fast. Also very cool office.
I am impressed and inspired by the service I received. Although my appointment was not extensive and I was seeing the practitioner, the doctor came into the room to personally introduce himself and get to know me. At check-in, I was asked if I had a preferred nickname. The receptionist was beyond lovely and I am so happy I had this experience on a pretty down day. Perked me right up! While at the office, I remembered that a friend referred the doctor to me!
My first visit. Did not wait long and the staff was pleasant.
This was no doubt the best Dr's visit I've ever had. I went for a full physical and they did a comprehensive, thorough exam very quickly and efficiently without feeling rushed at all. The doctors took their time with me during the examination, asked more questions than any doctor I've ever had before, and answered any questions I had. Then the nurse took my blood and I was out of there. From start to finish I was there for less than 30 minutes. Great all around experience! Would highly recommend!
Everyone I encountered in the office was friendly and helpful. I was able to book an appointment one week in advance for a general physical as a new patient. I booked the first available appointment of the day and arrived 15min early to avoid any delays with paperwork. There's an elevator to the 4th floor and the office is shared by several other health-related professionals. There were three front desk assistants, one who asked me to sign in, one who gave me the iPad to complete, and one who was on the phone. The initial client paperwork was very minimal- much less than other offices I've visited- and was managed by providing an iPad to use for signing the documents digitally. After filling out the iPad, I didn't even take a seat before my name was called to bring me into a room. The first person who took me to the patient room was an intern who took blood pressure, pulse, weight, and height. About 10 minutes later came the Nurse Practitioner, who conducted the ear/nose/throat exam and tested for reflexes. I was asked general questions about my medical history and state of being and it was explained that there are two nurse practitioners and one doctor in the office. The NP also provided me with a list of referrals highlighting ones I'd asked more specifically about. Dr. Fagelman made a point to stop in and introduce himself even though he wasn't conducting the exam, which was a nice gesture for a new patient. Since this was just a general annual physical, I wasn't too concerned about who was seeing me since it was mostly a basic exam and blood work. Once the NP left, blood work was taken by a very patient and caring phlebotomist and I was invited to schedule a follow-up visit to discuss the results. Overall a very easy and pleasant first visit experience.
Excellent in all respects.
Helpful and efficient staff. Good manner, and solution. Only draw back was the lack of a definitive recommendation.
Everyone is very friendly, and the place runs like a charm! I hadn't seen a doctor in a while, and this was a great place to address the concerns that had built up in that absence. I'm happy to call this my doctor.
Dr. Fagleman is just what I want in a primary. Couldn't be happier.
Most doctors are professional, Dr Fagelman is no different. The beauty of the visit was the excellent treatment from the staff. The receptionists were fantastic as were the assistants who I saw before Dr Fagelman came to the room.
The wait was only about 10 minutes. I saw three people, included Dr. Fagelman. They were all nice and professional and had me out of there in about 15 minutes.
Dr. Fagelman's staff is really great.
Love Dr Fagelman. See him for all of my general medical needs.
Dr. Fagelman is great - very personal and approachable and in tuned with patients.
This was the most comprehensive first appointment I've ever had. It gave me confidence that I am in responsive, capable hands. Kudos to Dr Fagelman and staff- the recommendation extends to everyone who worked with me.
Nothing negative to say, but wasn't completely impressed either. Felt a tad bit disorganized and rushed. I will probably continue to return out of convenience until I run into a problem.
Had a great meeting w/ Dr Fagelman. Receptionist and nurses were extremely helpful and kind. The visit was overall efficient and positive. The only issue I had was when I got a call back regarding my blood exam. They called me quickly, which was great, but the person I spoke to on the line was brisk and didn't seem to want to spend the time explaining a couple items and giving advice on how to correct it. Unfortunately, I felt like I had to pull information from her.
Was pleasantly surprised about their efficiency. Probably the best Dr.'s experience I ever had. I ended up seeing the NP Melissa. She was great. And after that the doc came in to check that everything was ok.
I am not sure how they do it but this is undoubtedly the most efficient, thorough, relaxed practice I have ever seen. Dr. Fagelman and Emily Verno really take their time with their patients. They electronically submit your prescriptions, provide samples as needed, and see their patients on time. The physicals are incredibly thorough. They take detailed histories and provide solid referrals for issues out of the scope of their practice. Any doctor they have referred to me has been equally outstanding. My children and I all go to this practice and without hesitation would say this well located practice in Soho is the best we have ever experienced.
There have been a few visits where i have either waited a long time or didn't see the doctor.
He's awesome! He's on time, his staff is great, and he actually listens, asked questions, and takes very detailed notes. Two thumbs up!!!! Great guy and Staff
Great doctor, nurse practitioner, and staff. Always feel cared the moment I step in the door. No matter the issue, Dr. Fagelman's approach gives you extreme comfort and let's you know you're in good hands.
He's the man! Great doc. Very knowledgable and staff is very helpful, nice and smart.
Everyone was very nice, and the appointment was speedy and efficient. All in all, a great experience.
Terrific, professional, sympathetic & thorough
Great first visit; really enjoyed the modern environment
Everyone here was professional and helpful. Dr Fagelman listened to my issue and then offered thoughtful insight. Front desk staff very friendly!
Really professional and kind staff with a very competent and empathetic doctor. I was in a lot of pain during my appointment (not the doctor's fault) and they tried as much as they could to put me at ease. Would definitely see again.
I have been seeing Dr Fagelman for years and really trust his opinion.
Great service with the receptionist, nurses, and the doctor himself. Very informative and took the time to really assess my needs and questions. Overall a very pleasant experience.
Dr. Fagelman and his staff were extremely warm. Felt welcome and comfortable the entire time.
Best doctor I've ever been to.
Great doctor! Highly recommend.
Everything went well. Looking forward do my follow up appointment. Time to get my health on track.
Front desk staff was attentive and friendly, The nurse practitioner (Emily) was nice and patient. She spent more time with me than the doctor. Dr. Fagelman was friendly and knowledgeable but he did seem a bit rushed. I spent total 10 minutes for the whole examination (and it was the initial visit). I felt like he could have spent a little bit more time with me. The tech that took my EKG and immunization shots was very cold and did not explain things she was doing. Overall, its a nice office and so far its been good.
Cool office, very personable and professional staff. Dr. Took time to listen to all my questions, never felt rushed. Overall great experience.
Whether I see Dr. Fagleman or the nurse practitioner, I receive expert care. They have been supportive and thorough. I highly recommend Dr. Fagleman and the entire office.
The wait time was longer than usual...my apt was at 1:45pm and I didn't see the doctor until 2:30. Although the long wait, the doctor executed wha I was there for and was out in less than 10 minutes. Very happy with that!
The doctor was super thorough and addressed all my concerns. The office was clean, with friendly office staff and up to date technology. Waited about 20-30 minutes to see the doctor, but the exam was in depth so it made the wait less painful
Everyone in the office is wonderful, helpful, accommodating, and really listen to everything you have to say. I can't recommend them enough.
Dr. Fagelman is a no-nonsense, to the point, physician. He listens well and fully understood me as a patient before making any suggestions/diagnosis. Highly recommend for a general practitioner.
I waited over an hour to be seen and when they finally brought me into an exam room, it was really just an exam chair/table sitting in the doctor's office next to his desk which was really weird. When the doctor finally came in to do my exam, he took a phone call as soon as he walked in and I sat there for 15 minutes waiting for him to get off the phone AFTER I had already waited upward of an hour just to be seen.
Fast, efficient, friendly, all good.
Front desk was very personable and professional. Dr. Fagelman was wonderful and attentive. I would recommend him for a primary care physician.
Dr. Fagelman is always the best... and a pleasure to see. He's attentive and makes you feel comfortable.
Dr. Fagelman was very professional, knowledgeable, and generally easy to talk to. The wait time was pretty long, but I would definitely go back to see him for my future checkups.
All staff were excellent
I've been seeing Dr Fagelman for many years now and highly recommend him. Everyone at his office is super friendly and I can't say anything bad about my experiences there.
Dr. Fagelman truly cares about me as a patient. I recently moved and it is too bad I don't have him as my doctor. The staff is courteous as well.
He's terrific. As his his entire staff.
Dr. Fagelman was excellent, but I'm not sure I would return due to the long wait time.
Office was very nice and the staff very helpful with setting everything. Dr. Fagelman was very helpful and would highly recommend.
Great visit. He's not the MOST friendly, but if you are just wanting to get in and out with a great analysis and time spent on your needs, he's your guy. Clean facility too.
The staff was great, the visit was quick and the care was accurate.
He sent a visiting MD student from Brazil as a doctor to check everything that a doctor should do for you. Then he just came over and ask the student to summarize the result. He did check the part where I feel sick, but I still have the feeling that they just want you to leave ASAP. I won't come back again
It was nice as always. The reception and nurses are very nice and helpful, however the wait was very long. I waited about 30mins to see a nurse than another 10-15 before the doctor came in. And I only needed a shot. Nonetheless, I would still recommend this place. Its much better than any other doctors office I've been to in NY.
I am so impressed with this practice and highly recommend. The office is immaculate, spa-like and comfortable. The staff is friendly, warm and extremely kind and thorough.
Very pleasant and helpful. Listened to my symptom descriptions, checked them out, and explained the process of tackling them. Very comfortable atmosphere and the staff are super friendly.
Everyone was polite from the moment I walked in -- this was my first time here and I felt very comfortable. I definitely recommend this practice!
Great staff. Super helpful!
The staff who worked at the doctor's office are kind, helpful and great. I went for a yearly check-up and only had a brief meeting with Dr Fagelman but he seemed nice.
Dr Fagelman is my PCP and besides just always answering my questions and giving me straightforward answers, he is very technology savvy so my prescriptions are electronically sent to my pharmacy and my health insurance gets his referrals online quickly and without issues!!!
Great clinic space and patient rooms. Even if you don't see the doctor on your initial consult, the NPs are professional and well-informed.
Very friendly, responsive and helpful, would highly recommend.
Everything was great. I though it could have been handled more efficiently (it took more than an hour to get out, one I left the waiting area), but I am very satisfied with the attention that was paid to me, the information imparted, and the quality of treatment.
Very professional but easygoing at the same time. Easy to talk to... straightforward. Glad he is in Soho
I went in looking for a new primary care doctor and came out having found one! Dr. Fagelman is really personable and helpful. Despite not being called back until forty-five minutes after my scheduled appointment time, I would definitely recommend his service.
The wait time for this appointment was quite long - about 45 minutes. However, once I saw Dr. Fagelman he was extremely pleasant and efficient, as were the nurses. I would certainly go back but be prepared to wait.
Dr. Fagelman is not all that personable- but his nurse practitioner (I forget her name) is awesome. If I could just ask to see her instead, I would.
Good, honest feedback.
Dr. Fagelman is very thorough in his assessment. I always feel very confident in getting the best care.
Staffs were very attentive and friendly. The whole process was a great experience.
It took a while to be seen, but I think they were just short staffed today because my friend goes there and says she's never waited long. It was my first visit and everyone was lovely. I was grumpy because I hadn't had any coffee and a long day ahead of me but they were gracious and very sweet. Dr. Fagelman is comforting and informative and am happy he's my new GP.
Good I love it
I had a great experience with Dr. Fagelman. He was quick, to the point and thorough all at the same time. I booked an appointment at 9AM this morning and was seen at 11:15AM- in and out. I will absolutely be back to Dr. Fagelman and look forward to having a new "go to" Primary Care Doctor!
Great visit, very thorough and nice staff. Dr. Fagelman is always helpful and caring.
Great as always
Wonderful experience. Always incredibly kind and knowledgeable.
Great first appointment. I did not meet with Dr. Fagelman himself, but his nurses/team were all very professional, friendly and helpful. Big bonus that they are completely paperless, I appreciated that.
He saved my life 4 years ago and has continued to show care and concern for my well being as if I were family to him.
Great visit, everyone was professional and the doctor and nurses were thorough!
Nice office, great bedside manner. Pretty efficient office. NP was also nice and pleasant.
Very professional and efficient and high tech! Super nice staff.
As always the staff of Dr. Fagelman were great. Very friendly and willing to answer all my questions and concerns.
Always great seeing Dr. Fagelman.
The office Staff was friendly and I really liked the digitized check in forms at the office, helped speed things along, and I was seen straight away. Dr. Fagelman was friendly and truly listened. There was a slight mix up at the office with my perscription being mixed up with another patient's, and then one of the nurses told me I could leave, so I had to remind one of the nurses of a test Dr. Fagelman ordered that had not yet been done, which was slightly disconcerting. Both issues were attended to quickly though, and Dr. Fagelman himself was great.
comfortable setting only drawback is the aides use lysol to spray each room after a consumer/patient leaves not a pleasant ambience if you walk in right away
Dr Fagelman has a very modern office with a very professional staff. There was barely any wait time and the doctor was very helpful in answering all my questions. I would highly recommend Dr Fagelman as a primary care physician.
Everyone seemed nice and competent, though the office itself is bizarre - something between a doctor's office and an art gallery?
It was great and they were very kind and patient.
Normal health visit and refill of medication
Very smooth doctors visit. Delicate issue treated with sensitivity & caution, & no drama. 2nd visit - electronic check in etc, makes things very efficient.
Professional, friendly and personable. Fantastic Doctor. The attending Nurse(Jay) was also outstanding. Incredibly attentive and thoughtful.
Very thorough. Great staff.
Recommended surgery right away. Went to another doctor and had cortisone injection with ultrasound plus therapy.
After checking in, I waited only about 5 minutes before being brought in to the exam room. One medical assistant took my vitals and another took my medical history. Dr. Fagelman came in to the room and gave me my physical while the medical assistant student walked through my medical history with him. He gave me my flu shot himself, which was a surprise; I've never had a doctor give me a vaccine himself! He was incredibly helpful, asking how he could best help me. Another nurse came in to the room to do an EKG and a blood draw. She was wonderful! Overall, I had a wonderful experience with Dr. Fagelman's office and have definitely found my new PCP.
Good caring people
I have been going to Dr. Fagelman for annual check-ups since 2010. He seems like a nice doctor, and I have nothing to say about him as a person, but his overall practice is a different story. I always booked my appointment through ZocDoc , and it was always confirmed -- in fact a receptionist would call me a day in advance with a reminder. Unfortunately, every visit entailed a long (at least a 20 minute) wait in the reception area. A sign of poor management and lack of professionalism. Today (9/11/2014) I waited for more than 45 minutes (while repeatedly inquiring about the wait), before I left WITHOUT seeing a doctor and getting my medicals. Who knows how much longer I'd linger in the waiting area had I not asked about the delay. In fact, when I walked in, I saw Dr. Fagelman saw me and said, "Glad you came, I will see you shortly". Does 'shortly' equal to 45 minutes? Needless to say, after such poor treatment during FOUR YEARS, I will not be coming back.
I see him because of his location but be ready to wait. He is always running an hour behind.
Yes, the doctors were very nice. I felt like I was talking to friends that knew a lot more than my friends know.
I would visit this doctors office again despite having to wait 45 minutes for my appointment, I understand that certain patients may require more time so I will give them another chance to see if they can truly accommodate their appointment times.
This is really a fantastic office- great location, great staff, great office. I highly recommend him.
My first visit was great, I didn't have to wait long and Dr. Fagelman was patient and asked a lot of questions. My follow up appointment was a bit frustrating. I wasn't able to see the doctor for almost an hour, I waited in a windowless exam room for at least 40 minutes without anyone to check up on me. When I finally saw him he was very rushed, and he seemed like he can't wait to get out of room to see the next patient. I hope this was just a fluke and my next appointment would be better.
Dr. Fagelman is a great doctor
I've been seeing Dr Fagelman for the last two years and can't see myself going anywhere else. He's thorough and truly cares about my well being.
He was great and very knowledgeable!
The doctor himself is great, efficient and nice. But the rest of the staff at the clinic are rude, have an attitude and not good with dealing with patients who are actually sick. Seems like they get more dermatology/ cosmetology clients for elective procedures than people who have an immediate illness. Def has the SoHo vibe with art and dance music playing in the lobby.
Dr. Fagelman is wonderful. I've been going to him for a few years now and he is patient, thorough and kind. Dr. Fagelman gives great care.
He always has an intern come in first and ask a whole survey of repeat questions everytime - this is anoying
Very efficient process all around. Great, friendly, competent staff.
Great and clean practice, very professional.
It was relatively quick, wait time wasn't bad, and the staff there was really nice. The nurse and intern seemed fairly junior, but I wasn't there for anything serious so it wasn't an issue. Dr. Fagelman didn't seem like he was having the greatest day, but he wasn't rude or impolite. He was quick, but thorough, and seemed to give good recommendations.
The doctor didn't see me until 90 minutes after my appointment time.
Registration went quickly. Saw resident student immediately. Followed by Dr. Fagelman, a few minutes later. Explained everything clearly. Took his time. And was very informative and polite. Great person to have as your primary care physician
I had an early morning appointment and it went very well. I plan to go back.
Dr. Fagelman is great. I've read reviews saying he often takes a "wait and see approach" before prescribing anything and those reviews are absolutely correct. In a world where antibiotics and other medications are being thrown at every little problem, his point of view is refreshing and highly appreciated.
I was pleased
Can't recommend Nurse Practitioner Emily Verno and Dr. Fagelman enough. Their bedside manner is bar none. I wish all my doctors made me feel this comfortable. They truly treat you like a person instead of a number. Many doctors should take lessons from Dr. Fagelman and Emily. I highly suggest making an appointment!
Awesome doctor. Go to him!
The location was convenient for my work but I wouldn't recommend this practice. The receptionist staff were quite rude and dismissive, the junior med who took my history appeared disinterested. I only saw the doctor for around 5 minutes and was left waiting in a hot small room alone for a long wait. Nobody remembered to ask for a urine sample so I had to go back again just for that purpose. The nurses were sweet. Blood test and jab were painless.
Always a great experience. I recommend him to everyone.
AMAZING! Kim Verno the nurse practioner had the best bedside manner I have every had. Very thorough, great listener, and gave me alot of her time. Can't recommend her enough. Dr. Fagelman came in at the end and also was quite impressive. The entire process from check in through scheduling another appointment was flawless. If you have white coat syndrome Kim and Dr. Fagelman are the doctors to see.
Really nice staff!
Great visit, almost instant check-in and walked right into the appointment.
Dr. Fagelman is great- no nonsense, all business, and he is always thorough without being overbearing.
Awesome doctor - great friendly staff - I waited a little bit because they were very busy. It was definitely worth the wait - Dr. Fagelman took care of my needs and answered all my questions succinctly and with my health in mind.
He's the best doc in NYC!
Very professional and thorough and a great and friendly staff to boot!
Long wait for appointment, long wait to see doctor. Staff helped and cheerful. Doctor was efficient, answered questions, but not particularly interested or engaged.
Great careful and thorough doctor. Attentive staff, so happy I found this office!
Excellent. Caring. Would highly recommend.
I went to see Dr Fagelman for a routine physical. After having my blood pressure check in a pre-exam room, I was invited into Dr Fagelman's office. I entered his office to find him situated behind his desk, on the phone with another patient. He eventually wrapped up his call and focused on my physical. If you don't mind feeling like just another client who keeps the lights on in his office then Dr. Fagelman is a your doctor. If you, like me, prefer a doctor who takes an interest in his patients and recognizes the sensitivity of visiting a doctor see someone else.
Overall it was good
He was fast and efficient. The intern was a little too forceful and abrupt with the rapid strep test. Everyone was overall very sweet and thorough.
Professional and to the point.
Everyone was so nice and it was comforting!
Outstanding service in a pleasant downtown environment.
I have been a patient of Dr Fagelman for 3 or 4 years, and my experience today was way below my expectations based on recent visits. I really didn't appreciate the bedside manners of the medial student who saw me first. She was patronizing and impatient, interrupted every one of my sentences. She was polite however, and offered several times to get me tissues. So I guess this must just have been her personality and being 'firm' must be her 'style', but I certainly didn't appreciate it, it made me feel extremely uneasy! I then waited another hour to see yet another medical assistant (who I had seen before and is sweet), then another 15 minutes to see the doctor. He was in and out in 2 minutes. All and all, waited 1.5 hours, told my story 3 times and felt belittled and patronized. Not what I had been used to at this medical office.
Overall I was happy with Dr. Fagelman and his practice. He was very nice and very thorough. The office/space was peaceful and modern and really conveniently located. I waited almost an hour to be seen which is a really aggravating but seemingly unavoidable reality in NYC. I really wish NYC doctors would get their scheduling together enough to be more considerate of the patients' time. But all things being equal, I would recommend Dr. Fagelman.
Best Primary Care practice in the area! The office environment is very welcoming.
Dr Fagelman is always excellent.
The office was very sleek and clean, and you filled out your forms on iPads while you waited. The staff at the front desk are very warm and friendly which is always a plus when you feel like crud. It was a basic doctor's sick visit, but it was a good experience. I would see Dr. Fagelman again, definitely!
Best run doctors office I've ever seen. Period.
Everyone was very nice and it was a very comfortable environment!
Dr. Fagelman was great. Friendly, quick, and knowledgeable. Super friendly staff and very nice modern office.
Dr. Fagelman's office is chic for a doctors office, but I guess that is what is expected in SoHo. The office was very clean and his staff were pleasant and knowledgeable. I saw Dr. Fagelman for a routine physical and I would recommend him for primary care.
Dr. Fagelman and his staff were very professional. It was only my first visit, but I got a good vibe.
Friendly doctor, beautiful offices, and really king staff! Overall, an enjoyable experience
Dr. Fagelman is always professional, conscise, and adept at addressing all of my concerns. His no-nonsense approach is refreshing and appreciated. Sometimes you have to wait a bit to be seen (I didn't have to wait at all today) but it's worth it. I find him to be a great GP.
I have been going to him a few times and he is direct and to the point but he has a nice demeanor about him. He definitely knows his stuff. I would recommend him and will continue going to him! This visit I literally sat down for 1 minute and they called me in!
He's awesome and so is his staff
As expected. Not a long visit, just bare bones. I'm cool with that.
Appointment was scheduled at 12:45. Was seen at 1:20 where I was put in the room to wait another 15 minutes. The meeting took 5 minutes. Advice: plan your schedule in such a manner that it works.
He's the man
Excellent doctor and office! I was running late for my appointment, but they were extremely nice and accommodating and saw me as soon as I'd filled in my forms (on an iPad!)
Well run office. Thorough visit. Will return for a physical. Would recommend.
I cant say enough good things about Dr. Fagelman. He is compassionate and spends more time with his patients than any other doctor I have ever seen. You can tell he really cares. His staff is top notch as well.
So far, so good!
Great experience at a doctor's office. The whole staff was very friendly.
I'm 53 years old, and just when I had enough of boring indifferent, patronizing Physicians, I found the excellent warmhearted relaxed Doctor Fagelman. I have been with Andrew for two years now, he is the best Doctor I have ever consulted with.
This guy is great, right to the point, in and out and on with you day! Cool glasses too!
I was seen by a nurse then an intern then a doctor- it was a but unnecessary but the office was nice and Dr Fagelman was pleasant and efficient
I waited an hour as the office was short-staffed due to the snow storm. I was apologized to and assured it wasn't typically like that.
As usual, great visit. Thank you, Dr. Fagelman & staff!
Doctor Fagelman is the best.
He was thorough, kind and extremely helpful. Already recommended him to a couple coworkers after getting back to the office this afternoon.
He was great. So was his PA. They were pretty thorough. Very friendly and professional. Easy, digital intake.
Dr. Fagelman is extremely professional, properly assessed my medical needs and calmed my nerves immediately upon meeting him. I highly recommend him as a primary physician.
My office is located 5 minutes away from his office. However, due to wait time I take time off to see him because one hour is not sometimes enought. Doctor is good but could improve on wait time.
Office is quite nice. Young fashionable clientele and kind knowledgeable staff. I had about an hour and a half wait but once my name was called everything was absolutely top notch professional and super modern.
Best doctor in the neighborhood. Always a pleasure.
I recommend him to anyone looking for a a great primary care doctor. He spends time with you and he really cares about your well being.
Really impressed by the doctor calling me with the results within an hour of getting my x-rays done. The visit was fine too.
I was a bit turned off at first because of the "intern" who came to interview me when I arrived. I was afraid that I wouldn't be able to see the ACTUAL doctor. But after waiting a short time, Dr. Fagelman took me into his office and gave me a very thoughtful and thorough examination. He's very kind and has great bedside manner. The office is very efficient and relies on top-notch technology. Very comfortable visit, will definitely keep Dr. F as my primary care physician.
The office seems a little....overly fancy and I don't like the "no billing" policy. Please be aware, if your insurance denies a claim they will charge your credit card for the entire visit.
Dr. Fagelman is great. Been to him a few times now, great location, great staff. Can drop by and get out before my lunch break is over.
super savvy, electronic record keeping, uber quick test results (next day!) & provides speedy referrals!
Long wait. Very nice staff though, and Dr. Fagelman is nice as well.
Excellent experience. He's very competent and efficient.
Well informed & well looked after
Great first visit! The office staff was warm and friendly and very welcoming.
Quick and easy.
Dr. Fagelman is the best.
poor bedside manner.
The staff is fantastic!
The office is really nice and I loved that the first-visit forms were on an iPad - way more efficient than someone trying to transcribe my handwriting. The nurse & NP were both competent & friendly. However, I waited over an hour to see the doctor. I mentioned that I had a time constraint and was finally about to leave when the office staff said that I could see him. It was in & out in a few minutes from there, but I'm not clear why I spent so long talking to the NP to then sit there listening to her read back her notes to the doctor. We'll see if his treatment is effective.
Dr. Fagelman's staff really took the time to make me feel important, everyone in the office used my first name and listened to my concerns. Would highly recommend
Nice doctor and very caring office staff. Unfortunately long waiting time and complicated process to fill out the iPad registration form.
It was a good visit. Routine work done, I felt comfortable enough. No complaints there. My only issue has been the wait time. I usually book these appointments during my lunch hour and i've never been in and out within an hour and half. They don't see you right away.
Dr. Fagelman is highly professional and concerned with ones health and well-being. I would recommend him to family and friends.
Dr. Fagelman is very thorough, he reviewed everything we talked about, made specific recommendations, and assured me everything would be covered, and gave a specific time to get him on the phone for follow-up.
The office is a little hectic but everyone is really nice.
Professional, caring, understanding - great doctor, great staff and beautiful office. Tests are done on site (most of them), which is very important in our busy lives.
Dr. Fagelman has a great office up up to date technology and a relaxed/comforting feel. He is very thorough and can perform many tests right there in the office. I've been very happy with using Dr. Fagelman as my general practitioner.
My interaction with Andrew Fagelman, MD was brief as he has a Doctor in Training from a school do most of my assessment.
Overall it was a good visit. I like the trendy atmosphere!
I return to Dr. fagelman because I am attracted to the office's prioritization of technology. They use modern software, current hardware and many of their systems are Mac OS based- which I just identify with. Dr. Fagelman is friendly, always super calm, never seems rushed but is often on time. I like the experience overall.
Professional, amiable and efficient doctor and staff. Highly recommended.
Always a nice guy, fast and professional once you're in to meet him.
The office was nice and clean, the staff was friendly... it took me an hour and 15 minutes to see the Doctor who really only spent about 5 minutes with me. I was not impressed.
I was happily surprised. They were more thorough than any doctor I had previously visited, asked the right questions, and appeared to cover all the bases. While only my first visit, I feel like I chose the right doctor going forward.
Very professional and insightful doctor. Amazing staff who helped answer all my questions.
Dr. Fagelman is my PCD. He is a wonderful physician. His staff is friendly and patient. Every time I walk into the office I'm greeted by Dee, with a big smile and lovely disposition. His office also has a Derm, Dentist, and Nutritionist in it. Added plus for anyone who wants a 'one stop shop.'
Professional, great staff, no long wait.
I felt like he was too busy for me and spoke as if I knew what he was talking about, not really adapting to the patient, I walked out more stressed than I came in. Front desk was also not great. Fancy clinic self and money oriented rather than patient oriented. The nurse was good, nice, helpful, took her time.
I've been seeing Dr. Fagelman for about 3yrs, he's been nothing but professional and caring.
Upon hearing mixed reviews of this doctors facility, I'm happy to say that when I went in things were fine. Staff could be a bit more efficient and less distracted, but it didn't hinder my experience and what I needed to do there.Dr. Fagelman was knowledgable, helpful and to the point- which was great.
Dr. Fagelman is a very thorough physician and great "gatekeeper" who stays on top of all other facets of my medical care. Good bedside manner, very efficient staff. Highly recommend.
Dr. Fagelman took his time to listen to my concerns and answered every question I had in full detail. I felt comfortable and relaxed when discussing my health. I'd recommend him to anyone!
Dr. Fagelman was great! I went to see him for an annual physical (I was well overdue), so he brought me up to speed with vaccinations I had been neglecting, and did a thorough exam, including a pelvic ultrasound and an EKG. I returned a week later for my results and another round of shots. Very nice, to the point doc. Great, modern facility. He's definitely going to be my primary care doc from this point forward!
In and out, very easy. Office is technologically up to speed, which is nice too.
He and his staff were very nice and made the whole experience pleasant.
Always direct and to the point. Great physician.
Had a great experience at the office. The receptionists and the nurses were nice and helpful. I waited just a few minutes and saw the Dr Fagelman. He was nice, informative, professional and an all around great person and Doctor. VERY HIGHLY RECOMMEND!
He was thorough and to the point. Office is very good with technology. They give you an ipad to complete your registration and it saves to their system. The only thing that was annoying was the 50 minute wait. Overall I'd recommend.
Great! Was able to make this appointment right away. Would definitely use again, if necessary but let's hope not!
Great visit. Great staff here and always very helpful in answering any questions you might have! A+ visit.
Very profession. Clean and comfortable office. Friendly nurses and receptionist. Definitely going back to him again.
Very friendly and quite knowledgable. He took the time to truly asses my situation. I would certainly recommend his services. The staff was a pleasure to deal with as well.
He was Great... and examined patients very well!
I was quite disappointed with my visit with Dr. Fagelman. The amount of time he spent with me was < 5 mins. Instead, I spent the majority of my visit with a trainee who read off a list of questions, scribbled furiously in his notebook, and regurgitated it nearly verbatim when the Dr. finally came in. Dr. Fagelman allowed me no time for questions and made no effort to address any of my concerns - instead he told me to go get a bunch of tests done, which seemed pretty extreme, and make another appointment to see him afterwards. Needless to say, I did not bother.
Nice guy, was quick and efficient.
good experience, will plan to use him as my physician moving forward.
Love these guys. Super fast, professional and human
He seems really knowledgeable, but I had to wait for over an hour just to be seen by him. There were a lot of people waiting, for a long time in the lobby, so I'm assuming maybe they're trying to fit too many patients in each day.
Dr. Fagelman and his staff continue to be helpful and inviting. Great office!
I wasn't thrilled with the nurse practitioner but Dr. Fagelman was recommended to me by a former co-worker and was great.
Very nice office. The space is beautiful and clean. Some front desk staff were not very friendly, but they were efficient and my appointment was right on time. The doctor was very professional. Not overly friendly or communicative - I had to ask a few additional questions to get all of the information that I needed. Overall, it was a very good - but not great.
too fast, no sit down, less than 2 minutes with the doctor so not a lot of time to discuss. It was more of an in-out get a shot kind of office.
Competent, thorough and professional. I've seen many primary care physicians in my life, Dr. Fagelman was undoubtedly the most thorough in his exam and follow up.
Extremely thorough. Staff was friendly and made me feel very comfortable. It was clear everyone working there really cared to make it as much of an enjoyable experience as possible. They were able to address numerous needs under one roof without having to see more than 1 doctor. In addition they highlight that if I am ever sick, I shouldn't have a problem getting in quickly to see the doctor.
His physician assistant student had a wonderful bedside manner. The two girls who did my ekg and blood work were pretty brusque, not very personable. Met the doctor briefly and he seemed nice. All in all, it was a quick, easy appointment. No real complaints.
Dr Fagelman took time to discuss things with me and look at the big picture. Very professional and a friendly demeanor.
Very thorough, takes time to sit and talk, looks at the whole picture. Great bedside manner. I have seen him several times and will continue to use his services. Highly recommended.
He saved my life when after my first visit, he noticed a condition that needed to be folllowed up. That was 2.5 years ago. And he has always taken the same interest in my health ever since.
I've seen Dr. Fagelman for a couple years. He's always very friendly, professional, and has even called me on the weekend when I needed a new prescription. The office, however, is very poorly managed. I've consistently waited over an hour before seeing someone - and upon seeing me, I've often been shuffled from one room to another and seeing different assistants or nurses. Unfortunately, this has often resulted in no one person being aware of what you need and I've been left sitting in the rooms for long periods of time. While Dr. F seems competent and the staff is friendly, I'll be finding a new doctor since the timing is consistently unpredictable and it seems as though they're not respectful of patients' time.
Great doc, visit was pretty quick and easy and even better because he is on ZocDoc which is even easier!
Very nice office staff. Really cool office. Clean and professional.
He's been my doc for a while now, very professional and knowledgeable.
This doctor doesnt really see you himself. Instead you will see 3 different nurses that will all ask you a bunch of questions and make notes. then they will drag you into the doctors personal office for about 5 seconds where the main nurse will tell him a summary of everything you told her. The doc will then ask that nurse to come up with a prognosis and you will be sent off! If you have questions you go ask the nurse, the doc has no time for you!
Such a great doctor. Highly recommend!
staff is always friendly. good location and easy to find in NYC.
He had told me to come back if I didn't get better after a few days on the antibiotics he prescribed me, so I came back, but all he said was to try over the counter decongestants and go see an ENT if that doesn't work. Kind of a waste of my time and copay.
I had a fine experience with the doctor but the wait time was ridiculous--more than 1.5 hours after my scheduled time.
The wait time was very long, but this was not my first visit to Dr. Fagelman and normally there is no wait. The office staff was very apologetic and even waved my co-pay!
Really really nice and caring. Loved it.
Dr. Fagelman has always been a partner in my health care, instead of just treating me like a billing code. Consistently, he will answer questions and explain things to me, and makes sure I understand what he's up to. He's not afraid to refer me out to specialists, but he keeps on top of what tests and treatment they are prescribing to make sure my care is coordinated. He's also great about squeezing in a same-day appointment for urgent care.
I've been going to Dr. Fagelman for 2-3 years now. He's thorough, polite, friendly and very informative. He has great technology - emails/pdfs your results right to your inbox. Great referrals if you ever need to see a specialist. Great doctor all around
Longest wait ever. Absolutely ridiculous. Took nearly 2 hours to get in and out.
I am changing my PCP title over to Dr. Fagelman. He's honestly great, and the office is really clean and nice. So glad to find such a good doctor in NYC.
The main issue I have with Dr. Fagelman's office is the terrible wait and the fact that every time I go in there I'm spoken to like I've never been there before and in spite of the information in put here on ZocDoc no one ever knows why I'm there. On top of that it seems like since Dr. Fagelman is constantly letting his office over book him he never has time to close out his last appointment or prep for his current one. So while you're talking with him he is filling out information for the patient he just saw and going over things he told you two or three appointments ago. I like Dr. Fagelman and he is attentive when he has the time. But more often than not I'm waiting for an eternity to see him then rushing to get things taken care of because he is over booked to the brim
Dr. Fagelman and his staff were efficient and professional, and I would definitely recommend his practice to friends and family.
Great doctor, but the wait was a little long
It was my first visit as a new patient. I felt i got best care yet - test, including EKG, scans, etc were performed right there, in the office.i will be back next week for a follow up and another scan. The office staff is professional and attentive, especially the nurse - amazingly caring and kind. I wish I've met Dr. Fagelman a year ago, I'm sure, I wouldn't be in such poor health condition, as I am at the moment ,after being "treated" by the bunch of quacks in NY Downtown Hospital...
Efficient once you get past the rude staff & exorbitant wait times.
I had a great experience with Dr. Fagelman. He is extremely professional and knowledgeable. I highly recommend this Physician.
Actual visit was really good and all the staff were very helpful and friendly. Wait time wasn't great.
Professional, and efficient - but waiting time was over an hour to be seen by the doctor, not used to waiting so long.
Great doctor. Only drawback was the wait time.
Very good, the environment was great, Denita the front desk attendant was really great and attentive. Overall, great experience, except with the waiting time.
Visiting Dr Fagelman is always a pleasure. He is very personable and easy to talk to. He has been helpful with ailments and keeping myself healthy.
Dr. Fagelman gave a very thorough exam and had a pleasant bedside manner. His staff was also professional and caring. I did, however, had to wait much to long to see the doctor.
He was a true professional. Made me feel very comfortable and was very conversational. completely understood the reason for my visit and took care of all my needs in office.
Love the office and Dr. Fagelman!
I made a same-day appointment due to sharp lower back pain. I was happy to have been able to see the doctor, who was efficient in seeing me. His staff was friendly. The wait was long, but with my iPad, it really was not so much of an issue for me, especially since I did not have any plans afterwards. I would probably recommend him to others.
Dr. Fagelman is concise, caring, and to the point. Always makes me feel comfortable.
Professional and courteous, if a bit NYC-rushed
I have finally found a doctor in NYC that I will go back to again. Highly recommended. Fast, personable, professional, knowledgeable.
I had two separate visits with Dr. Fagelman (annual physical and travel vaccinations). I was quite disappointed he only spent less than 10 minutes in all with me. I was being examined and questioned by his professional nurses and a nice visiting trainee during both visits. From reading previous reviews, others had similar experiences. If the doctor spent a little more time the patient and actually examine me himself, I would feel reassured to come back again. Plus, after coming across the patient/staff assault incident on Google, I am confident I won't be going back to see him.
Dr. Fagelman was very attentive to my ailments and he also had a nurse practicioner examine me and she was very good as well. They didn't just take me in and then kick me out like most doctor's do...they actually listened to me and took their time in diagnosing and/or performing tests on me. The practice itself was very clean and well run. Everyone there was very attentive and professional. This was my first time with this doctor and I am pleased I went!!!
Surprised of their organization, i don' expect anythinh and i fins serious people open to listen, this to me is sirprising as doctors (most of thos i know) they simple are absent they show uou clearly they don't carevthey act like post office employee
After having not been in a doctor's office for a long while, and not ever having a general doctor to look at me, Dr Fagelman made a great impression on me and I'm happy to return for future visits.
Beautiful office. Great care. Highly recommended
Efficient and courteous.
Felt pretty rushed. I ended up getting the care I needed but I didn't get the opportunity to ask questions. I probably wouldn't use him as my PCP.
Always reassuring and takes the time to answer an of my questions or concerns that are current or in the possible future.
I booked my appointment with Dr. Fagelman only within 2 hours of the appointment. My appt was confirmed within 3 minutes. This practice is really looking out for their patients!! I then saw Dylana, Dr. Fagelman's Nurse Practitioner in training. She was very sweet and knowledgeable. I then saw Dr. Fagelman who is always at his best. Was very considerate and answered all my questions. Is very personable and a true professional. This practice really knows what they are doing and take great care of you. Highly recommended to anyone looking for a great primary care doctor!!!
Dr. Fagelman is too rushed and by the book. Doesn't provide you alternative options unless you request them, and he doesn't ask many questions and instead diagnoses you right away without telling you why.
The doctor was friendly and was very responsive to my questions. Even looked up something on ePocrates, appreciated that. What kept him from getting 5 stars is that at the beginning of the encounter, he dealt with the computer more than with me and didn't establish eye contact. Would recommend him though.
Love him! Great doc
Very clean office, answered all my questions. I think the highlight was them having all the initial forms on an iPad app!
He was fine, but his staff was not very thorough or knowledgable.
Good, clean, modern facility. Everyone is friendly and helpful and Dr. Fagelman was thorough with any diagnosis made.
As always he took care of me. I have been seeing him for a few years and I always have a great experiences.
Saw many nurses before seeing the doctor. They would take care of screening me before a pathetic 5 minutes with the doctor. Seemed like he just made a quick decision about what he thought was the issue without really asking me other questions. I hated waiting for what seemed like forever, only to be seen by the doctor for about 5 minutes. I've since left this doctor - wasn't worth it.
The doctor didn't ased very few questions about the nature of my symptoms beyond what they were and how long I've had them. Exam and diagnosis lasted all of 10 minutes. It was very take two of these and call me in the morning. I still had problems that weren't addressed when I left the office. And was told to come back if they didn't go away or got worse.
Welcoming staff, and super high tech. Great experience.
He's a cool dude.
Really long wait for a very quick consultation. Feels rushed when you finally see the doctor.
Dr. Fagelman was very nice and friendly, but the wait til was ridiculous. My appointment was at 5:15 and I was not even seen until 6:45. I was put in the room and told the doctor would "be right with me". 30 minutes went by without ANYONE checking in with me. 2 hours at the office just to be seen by the doctor for 5 minutes. Wasted a lot of my day.
This was my first visit to a doctor for an annual physical in a few years. He was very thorough, explained everything to me, he was very kind and was generous with his time. I would highly recommend him to anyone.
Dr. Fagelman is incredibly nice and personal. He was very attentive and listened to my issues and concerns and addressed them directly and respectfully. Easy to talk to, and easy to understand.
This is the doctor I go to whenever I have an issue or need a checkup. I think you will like him, too.
time with the doctor was too short I came to see the doctor not the intern
Friendly, professional and efficient staff and a focused, polite doctor who really listens. Guess I just found my new doctor in the City!
The office had no record of my appointment. It seems like the just took me in anyway. so they also didnt know anything about why i was there or any of the insurance information i already entered
Many visits to doctor's offices are like a zoo. This was not. Friendly and proficient nurses/assistants.
Dr. Fagelman was very personable and approachable. This was my first visit as I was looking for a new primary care physician and I am sticking with him. He answered my questions and took a thorough background, taking the time to evaluate my current medications medical needs and he give me a referral for specialist he felt could help me with a back problem. His staff was excellent, very nice and professional. I highly recommend him.
kind, intelligent, resourceful, efficient. great support staff.
I had to wait nearly an hour to see the doctor past my appointment time. He ended up charging a ton for a 20 minute consultation for a prescription.
Very rushed feeling, very little communication. The front desk staff was nowhere to be seen for about 15 minutes while I waited in the waiting-room.
Dr Fagelman is a breath of fresh air! Thoughtful, caring and reassuring. I feel lucky to have found him!
Great experience--both ZocDoc and Dr. Fagelman were a win. Office was close to my work, everyone was courteous and professional, the practice had modern touches, wait was relatively small, and Dr. Fagelman and his staff showed a personal interest in me and the upcoming trip for which I was seeking inoculations and prescriptions. Would definitely recommend. Already have twice in the past few hours.
Dr. Fagelman is always very professional and definitely gets things done. Every visit has been "no nonsense" and he has always addressed all of my concerns. I definitely recommend him.
The Doctor is very busy so the check-up seemed very rushed
I barely saw the Dr. he maybe spent at most 5 minutes with me but i was there for about 2 and a half hours.
Dr. Fagelman was excellent
Dr. Fagelman and his staff were excellent. Nurse taking my vitals was so friendly. When he was ready for me, I went into his office. Really cool set up. It is the office and exam room in one. He sits down with you for a little to know your history then proceeds with exam. I would 110% recommend this office. He was knowledgeable, professional, and very friendly.
Front desk staff were not very warm or inviting...very short and seemed annoyed. Dr. and nurse were both very pleasant and professional.
He was a true professional.
Efficient and well organized. Mine was a relatively simple matter, but the overall impression for a first visit was satisfactory. I'd go back if I'd need to.
He was very knowledgeable and helpful.
If I had a copay, I'd be very unhappy that I spent an hour at his office and just had my blood pressure taken and got a referral. He avoided my questions about my condition, and the nurses and interns repeatedly forgot what I was there for. Also, the reception didn't acknowledge me or make eye contact until I dragged them away from facebook by saying "excuse me" several times.
Dr. Andrew was very nice, I was seen promptly, and he had a very compassionate bedside manner. I would strongly recommend him to anybody looking for a doctor in NYC.
Very thorough. Pleasant and professional!
he made me feel comfortable and allowed me to tell him what my health issues were and suggested a return visit for results .
Super fast and efficient
Very nice and his staff was fantastic
The doctor was very nice. The place and the staff were amazingly helpful. Highly recommend!
Very impressive, nice office, good staff, so much easier to deal with than some other NY docs!
Very professional, understanding, helpful and specific
Great! The best doctor I've ever had.
Very Professional, knowledgeable & easy to talk to. I highly recommend this Physician.
Friendly and efficient visit.
My experience with Dr. Fagelman was excellent! He really shows he cares. I also thought his nurse practitioner, Kim, was great! She also had some good advice of where to visit when I go to Thailand!
Doctor was friendly, prescribed antibiotics and told me to come back if symptons worsen. Waited over an hour on lunch break from work, was not impressed with that
Dr. Fagelman is patient, thorough, no-nonsense, and follows up with what he says he will. I would highly recommend him.
Great Staff! Great Doctor!
Overall good, there was a long wait though
Even though this is a busy office, Dr. Fagelman has NP's to collect the history, which is then reviewed with the patient a 2nd time to make sure nothing is missed. I visited for the first time today, and was very happy with the Doctor and his Staff. The office is also very pleasant and the receptionists are patient with the patients.
The office staff is amazing!
He is a great doctor. This was my third time seeing him and he always makes sure all my questions are answered.
Walked in and even though the office looks nice and they have an iMac in the corner, it didn't impress me. The staff was cold and unwelcoming - they don't know what customer service is here and I work in the Customer Service field. After waiting for over 40 mins, I was seen by the nurse and waited for over 15 mins (at this point almost an hour before being seen by the doctor). The doctor came in and about 10 mins later he was done. Didn't ask specific questions about what was happening. He just gave me a prescription for something that wasn't pin pointing the issue, rather took the easy way out. Meds. He was a bit cold and seemed robotic in his way and don't look like he meant to really *help* me. Go elsewhere.
Hip, professional Soho doctor. Very thorough in questions and the offices are edgy.
Dr. Fagelman was great.
It was my first visit and I was very impressed. I'll definitely be back.
Great physician, beautiful office, very pleasant and professional staff, AWESOME follow-up (physician called personally to report that test results were normal).
He was kind but honest - I enjoyed him more than his staff. Good bedside manner, appropriately tough.
Dr. Fagelman is a great guy; no nonsense, straight to the point. He takes the time to explain everything. I blame the long wait time on his popularity.
Great doc, professional staff, thorough exam, but just too long to wait.
The wait time was my only complaint, but I was a few minutes late showing up, so I really can't complain I suppose. Dr. Fagelman was thorough, but quick. He made me feel very comfortable and his office is an inviting and friendly atmosphere.
I've been seeing Dr. Fagelman since 2007. He's the only doctor that I trust with my health. His office is really cool and his staff very friendly.
Quick, didn't give me enough time to explain my problem. First time seeing him and there was no medical history taken. Spent very little time with me (5 minutes) despite first visit and complicated history. Felt very rushed and hard to remember everything on the spot. He focuses on testing, rather than patient to diagnose. I didn't feel he was good clinically, and he was very quick, would stay away from.
Girls who draw blood are not that experienced
Such a great doctor. He spent time with me and made sure all my questions were answered.
friendly staff, clean comfortable office
Everything worked out well.
The office is clean and I was sent in to see the dr. pretty quickly. But I felt that the reception staff were less than friendly. I guess it is a busy office and they only had 2 staff up front so perhaps they just didn't have the time to be nice.
Excellent manner. Friendly staff, nice office.
This doctor sent me home violently ill and said to see a gastroenterologist on Monday, which would have been a 3 day wait. I was at the ER the day after he sent me home. Terrible experience.
Fantastic first visit. Very thorough. Thanks
Very impressive office and doctor. Would highly recommend!
Dr. Fagelman was great. Efficient but thoughtful. The office location is great -- as is the office itself.
Saw me right away. Excellent doc!
The office had a cold and uninviting feel.
Dr. Fagelman was efficient and kind. The office is clean and in a convenient location. The staff were particularly nice. All in all, a good visit.
Office was excellent and the two nurses who saw me were both wonderful. Definitely will be going to this doctor for a long time to come.
Couldn't have been a better experience. Dr Fagelman is very nice and professional and the rest of the staff is awesome as well. Also, the office itself is beautiful and easy to find. Dr. Fagelman will be my NYC primary care doctor for sure.
First time visit, Doctor Fagelman and his staff were very welcoming and made me feel at ease.