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Qualifications and Experience
Dr. Yanina Rubinshteyn is a primary care physician with over 30 years of experience treating both adults and children over the age of seven. She practices at Rego Park Family Physicians, with expertise in a variety of medical conditions including diabetes, high blood pressure, heart and lung conditions, intestinal and urinary problems, arthritis, gynecological exams, and pap smears. Dr. Rubinshetyn offers her patients the convenience of having Echo/ECG, ultrasound, bone density scans, spirometry, holter monitoring, and EMG tests performed on site. Her practice also offers in-office physical therapy including hand massage and hot stone massage. A graduate of the State University of Medicine and Pharmacy Nicolae Testemitanue Faculty of Medicine, Dr. Ruvinshteyn completed her residency in Family Medicine at Jamaica Hospital. She is affiliated with New York Hospital Queens in Flushing, NY, and she is a member of the American Academy of Family Physicians. Dr. Rubinshteyn is married with two children. She is fluent in English and Russian.
Verified Patient Reviews
the doctor was patient and responded to my questions with clarity. I was taken in for my appointment within 15 minutes. the office staff was cordial.
She's the best primary doctor I've had thus far. She doesn't rush you st all. The staff is very nice as well.
Dr. Yanina was really calm and soft. she patiently answered all my questions, the receptionists and nurse were all friendly and warm. this is definitely going to my pcp. highlyrecommended..
Great doctor, patient and thorough. Explained everything and was able to educate me on a plan of action.
I have been seeing Yanina for many years. I love her professionalism. I always leave her office happy and relieved knowing I got the right answer and the right meds.
I waited two hours for my appointment and sat in the waiting room with the flu watching patients go in before me. It took an hour for the receptionist to confirm my insurance information and copay. I had to get on the phone with customer service myself because the receptionist was too impatient to wait on the phone line.
She is a very nurturing doctor. She listen to your problems carefully and always discuss past problems that hepls you to get diagnose in a right way.
The first visit was okay. I'm Hispanic, everyone in that office looked at me Akward when I walked in. I was not paying mind to it. The medical assistant was straight forward and a bit rude. I let it slide and it was fine. The doctor herself was okay, treated me nice. The second time, I had gone to the ER and they told me to follow up with my PCP. I go to their office, and after seeing the doctor she orders an EKG and blood work. I go and seat with this medical assistant, mind you super rude towards me throwing stuff around me, I sit and I give her the document given by the doctor . She tells me in her broken English, I'm sorry but that may be her anger towards me, that she had to try harder to communicate i guess. She basically tells me that if I know if my insurance covers this? I answered huh? I am not sure I added. She looked at me so angry and told me to find out. I grabbed my stuff and told her that this is not a way to speak to a patient, she did it care a bit and let me walk out. I go to the receptionists I told them I wanted all my record and that I was not coming back, they told me okay we will mail you your record, they just looked at each other knowing whose fault it was. They never tried to speak to a supervisor and I personally didn't make a big deal right then because they seem to be all related and my complaint wouldn't really do much. If you're Hispanic or anything other than White, just save yourself the trouble and go somewhere else. I am not the type of person to write this or walk out but this lady had no respect towards me, no manners, no nothing.
Professional and polite
She's is an amazing Doctor. She actually listened to hear my problems. I loved the fact she didn't rush me out her office. The wait wasn't long at all. I would definitely recommend her to a friend or family member. I made her my new PCP.
Very professional and impessive
Great doctor, didn't take long to be seen
I'm very pleased with Dr. Rubinshteyn's professionalism and attentiveness. She is very informative, knowledgeable and friendly doctor with very high work ethics. She listens to you carefully and you never feel being rushed there. I'm very satisfied with treatment plan she has provided and its effectiveness. I would definitely recommend Dr. Rubinshteyn to my friends and family.
Good environment, very nice staff and Dr. Rubinshteyn is caring and extremely professional.
prescribed new drug that sent me to hospital with enlarged pancreas ,,,never advised that it could be one of the effects so i could be looking for signs never told me to come back in a week or 2 to follow up on new drug never went back to her
Excellent professional care. Staff is pleasant and professional as well.
Very professional and pleasant! NOTHING like other doctor visits within NYC
The workers were professional but not overly hospitable. Took some time to locate my insurance copay, which took longer than expected. The Dr was somewhat informative, but not very interactive.
It was terrible the staff didn't provide good customer service. Staff wasn't friendly. Guess you can't provide what you don't have. People talked to me with an attitude, I guess because I'm black and they don't care how they talk to certain people. Dr. Rubinshteyn was cold and not friendly, and she spoke to me like I was some uneducated person who didn't go to school. None of the staff stood out, everyone seemed unhappy about what they were doing. I was impressed and wouldn't go back there. I'm going to choose a different primary doctor.
The staff was very professional and cordial. The doctor is very attentive to my previous medical conditions. Fully equipped with medical equipment. I definitely recommended this doctor to family and friends.
Very good Doctor, very pleasant atmosphere in office. Nice and friendly personnel.
The doctor was very nice, very professional. Explained and answered all my questions very thoroughly. Took her time, I didn't feel rushed. Also with great office staff. Overall a great experience! Highly recommend! Finally found my primary care doctor!
Very good doctor. The doctor was lovely and very helpful, and professional, reallly listened to what i had to say and took time to go through everything with me. I highly recommended thi doctor.
She spoke over me and wouldn't let me talk. And then got frustrated when I wasn't able to give her more information. Probably won't go back.
She didn't have a great bedside manner. She gave off a cold, somewhat judgmental feeling. I felt like I wasn't worth her time and was just another dollar in her pocket. She followed through professionally, but not sure if I'll go back regularly (most likely on an as needed basis).
physical only lasted less than five minutes. It was not at all thorough.
Dr. Rubinshteyn and her staff are perfectly nice people and generally there wasn't anything glaringly bad. However, I did find myself a bit frustrated on a few levels. I didn't think I was able to clearly communicate my concerns, nor did I think the staff's responses to my questions were particularly clear or reassuring. I also received a follow-up call, and the person handling the call expressed a bit of frustration at my questions and repeatedly requested that I come in for a follow-up consultation. Generally I have no problem doing so, but my issue is that I had no sense of how urgent or important the things they were noting were, which is a somewhat concerning/annoying position to be in. I probably would not return to this office again -- not because it's unpleasant or because the staff is incompetent but just because it's too much of a hassle to get clear and simple answers. I think it's at least partially due to a cultural/language barrier, which might not be as much of an issue for someone who speaks the native tongue of the staff here (which I think is Russian).
The wait time was too long and there was only one medical assistant doing preliminary assessments and taking samples. I saw Dr. Rubinshteyn face-to-face for maybe 2-3 minutes.
Not too pleasant.
Very nice doctor and staff. :)
Doctor was courteous, asked about my medical history & the visit was fast (under an hour). Would visit again.
The office setting is very warm and welcoming, the staff were very helpful and quick on their feet. Dr. Rubinshteyn's work ethic and her attention toward me as a patient was wonderful. She listened to everything I had to say and gave me the necessary treatment plan. The quality of work in this Medical Office was overall high, in my opinion. I would most definitely recommend Dr. Rubinshteyn to all my friends and relatives, and all others who are seeking a great medical professional.