The Dr. was a good doctor. Very personable, but! I made a 2:45 appt through zocdoc the night prior. The reps at zocdoc called about 2 hours before to confirm my appt which I thought was pretty cool, but they notified me that they were unable to reach the office so I might want to call to be on the safe side to reaffirm. So I did, and when I called they had no appt for me, kept putting me on hold, the called kept getting disconnected, and when I wasnt getting disconnected, 4 different people were putting me on hold and asking me the same questions, whats your name, what time appt, we dont have anything here. Finally someone said for me to come in now, which I was doing anyway. When I arrived, it was as if noone had an appt and everyone was a walk in. No one there were held to there appt schedules. From my 2:45 appt I finally seen the Dr. about 4:15.