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OB-GYNs and Other Healthcare Providers in Annapolis, MD, 21402

Adult Nurse Practitioner
Adult Nurse Practitioner
14999 Health Center Drive
Bowie, MD 20716
Within 14 miles
12240 Indian Creek Ct
Beltsville, MD 20705
Within 25 miles
I really, really liked Carolyn Morales, MD, FACOG! She was very easy to talk to. I feel confident in her knowledge and comfortable talking to her. I was EXTREMELY DISAPPOINTED by how long I had to wait to be seen by her. I did my paper work online, so I wouldn't have to wait in the office. My appointment was at 10:15, however, when I got there they didn't get the online paper work and when they finally did, they still had me fill out forms. The receptionist doesn't "sign you in" until all of the paper work is complete, so even though I was early and had already filled everything out a month ago, I was not signed in until 10:35. After waiting another 25 minutes, I asked the receptionist how much longer the wait would be. She was very nice but explained that it may be another half hour or longer and then the appointment may also last an hour to an hour and a half. I had to leave the office by 11:55 to pick up my daughter from preschool, so I was EXTREMELY frustrated that after getting there at 10:05 and already making sure my paper work was filled out ahead of time, there was still paper work to be filled out (which was not given to me online) and after waiting for an hour to get in, I was going to have to cancel my appointment and come back! It was ridiculous! And the receptionist didn't really seem to be apologetic about how absurd it all was. FORTUNATELY, I made it clear I really had to be seen no later than 11 and had to be DONE by 11:55 (which should be more than acceptable given my appointment was scheduled for 10:15) and they got me in right away and Dr. Morales was very understanding and got in me in and out very quickly. I was hoping to have much more time with her since it was my first visit, but the administrative part of the visit was very poorly run and made that impossible. I truly do like Dr. Morales and would like to stay with her as my doctor but if this is how all of my appointments go there, I will find another doctor.

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