The doctor herself seemed knowledgeable and kind. She gave a very gentle gynecologic exam, which is notable.
On the other hand, there was a sense of disorganization in the office that permeated thru the visit.
Many of the staff seem unaware of what's expected, or what's happening. For instance, my appointment was the first of the day, at a 1100 am. No one was there to greet us, for several minutes. The doctor arrived first. She did my insurance paperwork until her receptionist arrived (11:15?) and then disappeared.
15 minutes later I was seen and felt pretty comfortable with the experience, once I was with the physician. However, when the doctor left the examining room, (for unknown reasons), I had a question.
I asked the young woman at the exam desk (a different nursing assistant or receptionist) whether I needed to undress. The young woman didn't appear busy, but she said she had "no idea" about where the doctor had gone or if I needed to undress. That could have been handled more professionally, even if it was true.
Also, the paperwork is lengthy, YET does not ask about medical history OR allergies. It's unusual not to have those basic questions asked.
My guess is that it's a new satellite office or new practice. In a year, it all may be perfected.
To be clear, Dr. Marpu does have a great bedside manner and she gives a superior exam. She's in primary care, but seems to have a breadth of knowledge that goes beyond the general. In addition to my cause for going, I've had seizures and she was familiar with a new seizure medication I'm taking.