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Allison Randall, LCSW

Allison Randall, LCSW

Psychotherapist
DE
4.85
“Ms Randall was laid back, non judgmental and a great listener. She is very easy to speak with. There is some confusion over insurance being accepted, but am trying to work it out.”
Allison S.April 14, 2025
Patients often return
More patients return than other providers in the area
Highly recommended
92% of patients gave this doctor 5 stars
Excellent wait time
100% of patients waited less than 30 minutes

Book an appointment on Zocdoc

The office partners with Zocdoc to schedule appointments
External video visit

Scheduling details

  1. See if they are in network

Available appointments

Today, Apr 2 – Wed, Apr 15
At the moment, there's no availability on Zocdoc for the selected date range and appointment type at this location.
View more availability

What patients are saying

Overall rating

4.85

Average wait time

5.00

Bedside manner

5.00
“Ms Randall was laid back, non judgmental and a great listener. She is very easy to speak with. There is some confusion over insurance being accepted, but am trying to work it out.”
Allison S.April 14, 2025Video visit
“She listens attentively and helps guide through old traumas. And gives what I call homework: She teaches skills to heal. ”
Anny E.March 25, 2025Video visit

About Allison Randall

Clientele seen

Young adults (18-24)
Individuals
Adults (25-64)
Seniors (65+)

Treatment approaches

EMDR
Person-Centered
Trauma Focused

Identity

Gender

Female

Ethnicity

White

Languages spoken

English

Getting to know Allison Randall

Welcome to Safe Haven Counseling, LLC. My name is Allison Krauss Randall, and I am a licensed clinical social worker with a Master’s in Social Work from Widener University and over 25 years of experience providing counseling services to women, men, and children who have experienced trauma, loss, and stress in their relationships and lives. I am trauma-informed and trained, and I have also trained over 200 therapists nationally on the impact of trauma on our attachments and relationships. I know both personally and professionally how important healthy, meaningful relationships are to our overall well-being. I also understand the profound impact when our most important relationships are filled with stress, hurt, betrayal, and trauma. I have extensive knowledge of how trauma affects our desire for loving, supportive connections. My goal is to create a "safe haven" where individuals can find calm amid the storms of their traumatic relationships, allowing them to explore, process, and heal the broken pieces of their hearts when connections hurt rather than support.

What should a new client know about working with you?

During our sessions, I strive to create a collaborative and compassionate environment with my clients to foster hope, healing and resilience to understand and overcome the impact of traumatic relationships, whether those relationships occurred 50 years ago or today. I provide education, support and guidance so all clients can feel empowered to create change that is meaningful within their lives and create a loving relationship with themselves while balancing the deeper emotional healing and processing the negative impacts of trauma.

Is this doctor in your insurance network?

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In-network insurances

Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
200+ more in-network plans

More information on payments and coverage

Payment is due after each session and will be charged with your card on file for any portion of patient responsibility. Receipts will be provided at the time of the charge. This typically takes place 2-4 weeks after the session, once your insurance has had a chance to process the claim. We try our best to verify eligibility, but it is ultimately your responsibility to check coverage and out-of-pocket costs for services. For out-of-network visits, you will be billed at the provider’s self-pay rate, and we can provide an invoice for you to submit to your insurance for potential out-of-network reimbursement based on your plan’s benefits.

Areas of expertise

This doctor's experience enhances their expertise in similar cases. Below are the conditions or surgeries they treat most frequently.
Anxiety disorders
Anxiety disorders

Other popular visit reasons

Childhood Trauma
Cognitive Therapy
Depression
Prolonged Grief Disorder (PGD)
Psychotherapy
Psychotherapy Intake / Initial Visit
Sleep Problems
Therapy
Childhood Trauma
Cognitive Therapy
Depression
Prolonged Grief Disorder (PGD)

Education and background

Practice names

Education and training

  • Widener University, Master's in Social Work

NPI number

1932362043

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.85
Wait time
5.00
Bedside manner
5.00
Trust Banner Shield
Your trust is our top concern, so providers can't pay to alter or remove reviews. We also don't publish reviews that contain any private patient health information. Learn more here
40 reviews
Most relevant
She listens attentively and helps guide through old traumas. And gives what I call homework: She teaches skills to heal.
Verified patientVideo visit
Allison has helped me cultivate strength and tools to live a balanced life while I heal and grow.
She is remarkably focused. Her skills with EMDR are mind-blowing. (This is James Woods, b/t/w.
Kindly pushes you to get to the point even if you are avoiding it. :)
Very insightful and a lot of "yes! Exactly!" Moments
Verified patientVideo visit
Ms Randall was laid back, non judgmental and a great listener. She is very easy to speak with. There is some confusion over insurance being accepted, but am trying to work it out.
Verified patientVideo visit
Her empathy, experience and knowledge
I feel understood and supported. I am actually using what I worked on in therapy throughout my daily life, which was a struggle for me in the past.
Allison is the perfect therapist for me. She gives me latitude to vent and also brings me back to a place where we can focus on a solution. I’m older than Allison, but I think she is excellent for older patients if someone >55 is asking for a therapist.
Allison is by far the best therapist I've worked with. The progress I've made in the first 4 months is beyond any progress I've made in the past. I am so grateful to be working with Allison. Her trauma knowledge is beyond compare and has already impacted my life so tremendously.
Allison has been empowering me for the past few years. She is always there to listen no matter the situation, and will work with any schedule you have. Before I began seeing Allison I was lost, traits about me I couldn’t understand. She not only explained them but gave resources for me to refer to.
I felt very much at ease, seen and understood from our first and second appointment. I definitely feel like this is going to be good for me.
Verified patientVideo visit
I have been to numerous therapists in my life. Allison Randall stands out as exceptional. She is affirming and very compassionate, yet she is clear and direct in her treatment approach. I feel both comfortable with her and confident that I will experience significant growth because of my work with her.
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Frequently asked questions

How soon can I make an appointment with Allison Randall?

Generally, Allison Randall has appointments available on Zocdoc within 1 week. You can see Allison Randall's earliest availability on Zocdoc and make an appointment online.

Is Allison Randall accepting new patients?

Allison Randall generally accepts new patients on Zocdoc. You can see Allison Randall's earliest availability on Zocdoc and schedule an appointment online.

Does Allison Randall accept my insurance?

Choose your insurance plan to verify if Allison Randall is in-network.

Can I make an appointment with Allison Randall online?

Yes, you can make an appointment online with Allison Randall using Zocdoc. It’s simple, secure, and free.

What practice does Allison Randall work with?

What are common reasons for patients to see Allison Randall?

Allison Randall frequently sees patients for Depression, Psychotherapy, Psychotherapy Intake / Initial Visit, Sleep Problems, and Therapy. You can see other visit reasons for Allison Randall on their profile.

What languages does Allison Randall speak?

Allison Randall speaks English.

How do patients rate Allison Randall in reviews?

40 patients have reviewed Allison Randall. The overall rating for this doctor is 4.85/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.

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