Caroline Newberry, MS, Shorewood, IL

About Caroline Newberry

Clientele seen

Young adults (18-24)

Individuals

Adults (25-64)

Seniors (65+)

Identity

Gender

Female

Languages spoken

English, Spanish

Getting to know Caroline Newberry

Caroline Newberry, MS, works with teens, young adults, and adults from Frankfort and Shorewood, helping clients cope with anxiety, work through life transitions, and receive LGBTQ+ affirming care. She also supports clients navigating depression, relationship challenges, self-esteem concerns, and career development. With five years of experience and a Master of Science in Clinical Mental Health Counseling from Marquette University, Caroline offers both individual and group therapy grounded in evidence-based care. Caroline's approach combines Cognitive Behavioral Therapy (CBT) and Dialectical Behavioral Therapy (DBT) to build practical, everyday coping skills, mindfulness techniques to help you stay grounded and present, and client-centered, Solution-Focused Therapy to empower you in reaching your goals. As an LGBTQ+ affirming provider, she creates a space where clients feel fully seen, supported, and understood as they navigate experiences unique to their identity. "I want my clients to know this is a nonjudgmental and safe space where they are supported, heard, and in control of the process," Caroline shares. Whether you're managing anxiety, working through a major transition, or simply looking for a space to be yourself, Caroline is ready to walk alongside you - with compassion, empathy, and collaboration every step of the way. When she's not in session, Caroline loves dancing, singing, and taking walks with her new puppy. If she could switch careers for a day, she'd be a singer.

What should a new client know about working with you?

Above all, I want this to feel like a space where you can be fully yourself — no filtering, no explaining yourself twice. Many of the people I work with come in feeling overwhelmed, unsure where to start, or worried they won't be understood, especially LGBTQ+ clients looking for care that truly affirms who they are. You set the pace here. My job is to listen closely, meet you where you're at, and make sure you always feel in control of the process — not the other way around.

What is your typical process for working with clients?

Our first sessions are really about listening — understanding your story, what's weighing on you, and what "better" would actually look like for you. From there, I lean on different tools depending on what you need: sometimes that's building concrete coping skills for anxiety, other times it's slowing down to process a big transition or relationship dynamic. There's no fixed script - sessions shift as you grow, and I check in often to make sure the approach still feels right for you. Progress here looks like steadiness, clarity, and feeling more like yourself again.

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Popular visit reasons

Anxiety Disorder

Boundary Issues

Depression

New Patient Visit

Prolonged Grief Disorder (PGD)

Psychotherapy

Psychotherapy Intake / Initial Visit

Therapy

Anxiety Disorder

Boundary Issues

Depression

New Patient Visit

Office locations

Caroline Newberry, MS also offers online video visits for patients

Counseling Works (1 of 2)

9875 W Lincoln Hwy, Ste104, Frankfort, IL 60423

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Counseling Works (2 of 2)

611 W Jefferson St, Ste 201, Shorewood, IL 60404

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1 of 2

Education and background

Practice names

Counseling Works

Education and training

Marquette University, Master's in Clinical Mental Health Counseling

NPI number

1205530078

Patient reviews

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Frequently asked questions

How soon can I make an appointment with Caroline Newberry?

Generally, Caroline Newberry has appointments available on Zocdoc within 1 week. You can see Caroline Newberry's earliest availability on Zocdoc and make an appointment online.

Is Caroline Newberry accepting new patients?

Caroline Newberry generally accepts new patients on Zocdoc. You can see Caroline Newberry's earliest availability on Zocdoc and schedule an appointment online.

Does Caroline Newberry accept my insurance?

Choose your insurance plan to verify if Caroline Newberry is in-network.

Can I make an appointment with Caroline Newberry online?

Yes, you can make an appointment online with Caroline Newberry using Zocdoc. It’s simple, secure, and free.

What practice does Caroline Newberry work with?

Caroline Newberry works with Counseling Works.

Where is Caroline Newberry's office located?

Caroline Newberry has 3 office locations, including in Shorewood, Naperville, and Frankfort, view full addresses on Caroline Newberry's profile.

What are common reasons for patients to see Caroline Newberry?

Caroline Newberry frequently sees patients for Depression, New Patient Visit, Psychotherapy, Psychotherapy Intake / Initial Visit, and Therapy. You can see other visit reasons for Caroline Newberry on their profile.