Cynthia Poole, LCSW

Cynthia Poole, LCSW

Psychotherapist
3340 Poplar Ave Ste 205, Shelby, TN
4.87
“Cynthia was great and it felt like she was really trying to understand us individually and help us come up with some ways that we can work together to resolve issues.”
Patients often return
More patients return than other providers in the area
Highly recommended
90% of patients gave this doctor 5 stars
Excellent wait time
100% of patients waited less than 30 minutes

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Available appointments

What patients are saying

Overall rating

4.87

Average wait time

5.00

Bedside manner

5.00
“Cynthia was great and it felt like she was really trying to understand us individually and help us come up with some ways that we can work together to resolve issues.”
Less than 6 months ago

About Cynthia Poole

Focus areas

Anxiety
Psychotherapy
Attention-Deficit / Hyperactivity Disorder (ADHD)
Therapy
Depression

Clientele seen

Teenagers (13-17)
Seniors (65+)
Young adults (18-24)
Individuals
Adults (25-64)

Treatment approaches

Strength-Based
Motivational Interviewing
Solution Focused Brief (SFBT)
Mindfulness-Based (MBCT)
Narrative
Emotionally Focused

Identity

Gender

Female

Languages spoken

English

Getting to know Cynthia Poole

Hello! I am Cynthia Poole, founder of Piece by Peace Therapeutic Counseling Services, LLC. I carry the badge of Licensed Clinical Social Worker with over 7 years' experience as a Licensed Mental Health Professional. With my solid educational background forged at the University of Memphis, where I earned my BA and MA in Social Work, I specialize in Military Social Work. Fueled by my personal journey as a 20-year retired Army Veteran, I delve into counseling Veterans and their families. As a member of the National Association Of Social Workers (NASW) and Zeta Phi Beta Sorority INC, I strive to continuously grow as a professional. Having been a Foster Parent for five years, I learned firsthand the challenges faced by children and adolescent teens which spurred my interest in Social Work. Throughout my career, I have served in a variety of roles: Medical Home Health Care Social Worker, Drug and Alcohol Counselor, Transitional Counselor, HIV/AIDS Social Work Counselor, Medical Dialysis Social Worker, VA Mental Health Intensive Case Manager and VA Homeless Center Social Worker. Certified as a Compassion Fatigue Trainer for Healthcare, Mental Health and Caring Professional (CCFP), Clinical Trauma Professional (CCTP) and Mandatory Pre-Screening Agent, I remain an avid learner to refine my competencies as a Mental Health Professional. In my counseling practice, I remain non-judgmental, amply using evidence-based interventions including Psychotherapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Exposure Therapy, Task Center, Solution Focused, Anger Management, and Grief/Loss Therapy among others. Piece by Peace Therapeutic Services, LLC currently offers HIPAA compliant tele-health for those eligible by insurance or self-paying clients. In-person office appointments are also available. My mantra is, “You Only Need a Heart Full of Grace and a Soul Generated By Love and Together We're Better,” echoing the words of Dr. Martin Luther King Jr.

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In-network insurances

Aetna
BlueCross BlueShield
Cigna
UnitedHealthcare
UnitedHealthcare Oxford
200+ more in-network plans

More information on payments and coverage

After scheduling your appointment through Zocdoc, you will receive a follow-up email from Tava with instructions to complete the necessary registration in our patient portal, including insurance and payment details. Placing a credit card on file is required to process insurance billing and any applicable deductible-related charges. Please complete your registration within 24 hours to ensure a smooth check-in and avoid delays in accessing care. If registration is not completed in time, we may not be able to verify your insurance coverage, which could result in unexpected out-of-pocket costs for your visit. Per our office policies, a fee may be charged for missed appointments or late cancellations.

Popular visit reasons

Attention-Deficit / Hyperactivity Disorder (ADHD)
Autism Spectrum Disorder
Depression
Domestic Violence
Panic Attack
Psychotherapy
Psychotherapy Intake / Initial Visit
Therapy
Attention-Deficit / Hyperactivity Disorder (ADHD)
Autism Spectrum Disorder
Depression
Domestic Violence

Office location

Cynthia Poole, LCSW also offers online video visits for patients
Tava Health
3340 Poplar Ave Ste 205, Shelby, TN 38111

Education and background

Practice names

Education and training

  • University of Memphis, Master's in Social Work

NPI number

1164802195

Patient reviews

All reviews have been submitted by patients after interacting with the practice.
Overall rating
4.87
Wait time
5.00
Bedside manner
5.00
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30 reviews
Most relevant
So much empathy and kindness. I can feel her warmth and care.
Cynthia was great and it felt like she was really trying to understand us individually and help us come up with some ways that we can work together to resolve issues.
Video visit
Verified patientVideo visit
Verified patientVideo visit
Frequently asked questions

How soon can I make an appointment with Cynthia Poole?

Generally, Cynthia Poole has appointments available on Zocdoc within 1 week. You can see Cynthia Poole's earliest availability on Zocdoc and make an appointment online.

Is Cynthia Poole accepting new patients?

Cynthia Poole generally accepts new patients on Zocdoc. You can see Cynthia Poole's earliest availability on Zocdoc and schedule an appointment online.

Does Cynthia Poole accept my insurance?

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Can I make an appointment with Cynthia Poole online?

Yes, you can make an appointment online with Cynthia Poole using Zocdoc. It’s simple, secure, and free.

What practice does Cynthia Poole work with?

Where is Cynthia Poole's office located?

Cynthia Poole has 2 office locations, including in Shelby and Centertown, view full addresses on Cynthia Poole's profile.

What are common reasons for patients to see Cynthia Poole?

Cynthia Poole frequently sees patients for Attention-Deficit / Hyperactivity Disorder (ADHD), Depression, Psychotherapy, Psychotherapy Intake / Initial Visit, and Therapy. You can see other visit reasons for Cynthia Poole on their profile.

What languages does Cynthia Poole speak?

Cynthia Poole speaks English.

How do patients rate Cynthia Poole in reviews?

30 patients have reviewed Cynthia Poole. The overall rating for this doctor is 4.87/5. They have a 5/5 rating for bedside manner and a 5/5 rating for wait time. You can read individual reviews and ratings on their profile.

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